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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Optical Transport Networks Help Operators Meet Growing Traffic Requirements

By: Mae Kowalke, TMCnet Contributor It has been called the “data storm;” due to increased online video usage, the cloud, and mobile...

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Altair: LTE the Right Choice for M2M & IOT

Some of my early conversations about the M2M and IoT space with carriers had them explaining to me how they love these...

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Speech Analytics - Data Mining Those Recordings

When I was in Vegas for ITExpo, I participated on a Voice Analytics panel at the SmartVoice co-located conference.  Speech /...

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Defending Against an Autocomplete Smear Campaign

What would you do if you started to Google your name and Google was to suggest you complete the query with the...

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VoLTE Versus WebRTC: I didn't know it was a battle

When I talk to customers, they often ask about how WebRTC compares to voice over LTE (VoLTE), and which technology “will...

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These 3 Do Everything Together

At a few shows, including the latest ITEXPO, the 3 big cablecos - TWC, Comcast and Charter - share a booth....

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Modems? In This Day and Age?

Not so many years ago, the only way to connect to the Internet was via a modem. You would use your...

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Truphone Breaks Blackberry 10 News at ITEXPO

January 30, 2013

ITEXPO Miami 2013 Day One Going Great

January 30, 2013

Thanks OpenText for Sponsoring Charging Stations at ITEXPO

January 30, 2013

Video is the Recurring Star

January 29, 2013

There is an insatiable demand for content of the video variety. It is so great in fact that sports networks like ESPN are getting an outsized portion of your cable bill. The network in fact gets more than $5 per subscriber per month regardless of whether you ever watch their networks. Cable and IPTV companies for their part are in quite a pickle as more subscribers drop their service altogether for OTT competition.

ITEXPO East 2013 Starts Tomorrow - Schedule

January 29, 2013

Here is a good solid list of many of the happenings at ITEXPO tomorrow and the rest of the week. Today'spre-conference day was fantastic and I will post pics soon. The following applies to people who have registered for a VIP pass. Your registration may be different and entitle you to additional offerings/sessions.

Thanks to FDA, Robotics Takes a Massive Leap Today

January 29, 2013

Forget everything you know about robots - the market is about to explode with growth. To date there has been much commercial success with floor cleaning and even window washing robots and both of these are huge markets. But they may be nothing compared with the next frontier of this amazing technology which will allow them to navigate around humans in operating rooms at hospitals.

You see iRobot just got FDA approval for a new robot to do just that.

ITEXPO Miami 2013 Pre-Show Show Daily

January 29, 2013

ITEXPO Miami 2013 Set Up

January 28, 2013

The set up of ITEXPO takes place today and tomorrow. Starting in the morning we welcome attendees to Asterisk 123 which takes place at 9:00 am. This will be a great opportunity to learn about open-source communications.

Its a huge day for M2M tomorrow as well - the ILS Technology Workshop also kicks off at 9:00 am and then at 2:00 pm its Battle of the M2M Platforms which was a huge hit the last time it ran.

ITEXPO Miami 2013 Helping You Manage the Tech Tipping Point

January 27, 2013

With so much going on in the world of technology, we've done our best at TMC to fill ITEXPO with content you need and more importantly can't find anywhere else. More importantly, you have to wait a full seven months for another chance to attend this event. This email was sent today by my team to expo registrants. It's an update on important happenings.

Arrived at ITEXPO Miami 2013

January 27, 2013






I made it to sunny Miami and just in time. The dry heat of Connecticut started to make the back of my hands bleed. I am not typically a "lotion person" but had no choice as I was starting to look like I belonged in a horror flick. What am I doing now you ask?

Sitting by the pool working in a T-shirt and shorts and enjoying the ability to do so without being distracted by the sound of my teeth chattering.
This week will be amazing.







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