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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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Belkin Buys Linksys from Cisco

January 24, 2013

In a continuation of Cisco exiting the consumer market, the networking giant has announced it has sold this division to competitor Belkin for an undisclosed amount. Belkin will continue to honor all valid warranties and will now own about 30% of the U.S. retail home and small business networking market.

Cisco has had many failures in the consumer market for an obvious reason.

Age of Acceleration Literally Center Stage at ITEXPO

January 24, 2013


You may have seen my article in a multi-day USA Today insert recently where the topic was the Age of Acceleration. In it I detailed how the world is moving faster and technology is playing a crucial role in allowing us to keep up. Some in fact are ahead of the curve. Of course when you are in a race to arm your decision-makers with relevant information, minutes and sometimes seconds count.

ITEXPO Miami 2013 Registration Confirmation

January 24, 2013

You should soon be receiving an e-mail like the one below if you've registered for ITEXPO which begins next week. You may want to bookmark this entry for later reference at the event or use it now to help  with your planning. I look forward to seeing many of my readers at the show and be sure to check out the details below on how you can win the new Jeep we are giving away.

Safe travels everyone.

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ITEXPO Miami 2013
January 30 - February 1
Miami Beach Convention Center

www.itexpo.com



Here’s Your Registration Confirmation
Important Schedule Update - Comprehensive Listing Below

Dear Rich,

Your registration for TMC’s ITEXPO is confirmed.







Xirrus XR-520 AP For Smaller Areas

January 24, 2013

Xirrus is known for large-scale WiFi systems and conferences and stadiums are a typical area where you will see the company’s products. It seems however there are times when Xirrus customers want to WiFi enable smaller areas. For this reason the company rolled out the XR-520 AP which they tout as the only software-programmable AP in its class with a radio that can run in either the 5GHz or 2.4GHz bands.

Lest you think the company is competing with the likes of the consumer router/AP companies whose products you can pick up in Wal-Mart and Best Buy – fear not… Xirrus touts the inclusion of significant horsepower in the form of a dual-core Cavium network processor.

Ferrari By Logic3 Impresses With High-End Audio at CES

January 23, 2013

TMC Looking for White Paper Writers

January 23, 2013

Limited Space Remains at ITEXPO SDN Workshop

January 23, 2013



Software-defined networking is considered by many to be one of the most important, and potentially disruptive, developments in networking since the rise of the Internet. To date, networks and connectivity have come first, and applications have followed. SDN turns this model on its head, approaching networking from an apps-first standpoint.

By now, you may be aware you have access to a software-defined networking workshop at ITEXPO (admission is included with ITEXPO registration) but you may not know space is filling up fast.

How M2M Saves the Amazon Rainforest

January 23, 2013



Machine-to-machine technology is generally any sort of grouping of devices where machines talk to machines. When your car tells a central computer you need an oil change and the dealer calls to remind you – that’s M2M in action. Perhaps the best example of how M2M can be used for good is a recent report that Gemalto’s Cinteron M2M technology is being used in Cargo Tracck in the Amazon rainforest to protect an area the size of the United States.

By placing these tracking devices in the tree trunks, authorities will be alerted when one reaches within 20 miles of a cellular network.



Apps for Apes - Now How Big is the Tablet Market?

January 23, 2013

The multibillion dollar smartphone and tablet market may be bigger than analysts previously realized if you factor in the amount of apes and orangutans that will be using them. Before you check to see if this piece is an April fool’s Joke, it isn’t, I promise. You see In September of 2011 Tracey Schelmetic wrote on TMCnet about Orangutan Outreach, a program designed in-part to bring technology to apes and enable them to use the touch interface and Skype with other apes. No, seriously… This is NOT a joke.

Apple needs an iPhablet

January 23, 2013

For over 2-and-a-half years, Apple has watched the smartphone competition grow taller and wider and it eventually capitulated on a taller iPhone size with the latest iPhone 5. But it is still way behind when it comes to providing total screen real-estate when compared to a Samsung Galaxy S3 or Note 2.

I’ve argued repeatedly that the company needs a wider phone and that market forces will damage Apple in the long-run as many form factors will be developed and some will be hits. The point was that in the eighties we saw vibrant PC competition destroy Apple’s price/performance position.

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