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NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

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Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

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Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

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Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

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Apple's YSL Hire Means iWearable Tech is Coming

July 3, 2013

Many believe wearable technology will do to tablets and smartphones what they did to laptops and PCs. There is certainly high probability that at a minimum, today’s mobile devices will lose large amounts of share to computers you wear. The problem however for tech a company is making a computing device you want to place on your person. Some believe Google’s Glass product is too ugly to wear for example.

This explains why Google is working with Warby Parker and why Apple just hired Yves Saint Laurent CEO Paul Deneve to manage “special projects.”



You Say You Want (to watch) a Revolution

July 3, 2013

The Arab Spring has brought about a number of revolutions and protests but perhaps the most amazing part of living in a connected world is that anyone can watch it in real-time on the web. Of course none of this is new – video on the web certainly isn’t but the ability to sit at work and see millions of protesters a world away in Egypt sometimes has the ability to amaze even me.

Another point worth making is the ability to access such streams means protests can get larger as many people will only get involved once critical mass has been reached.

This is what I’ve been watching if you want to have a look at the live stream yourself.



 

How Nordstrom Has Adopted The Latest Technology

July 2, 2013

For about two decades we have heard about the death of brick-and-mortar at the hands of technology like the Internet but Nordstrom’s is one retailer who seems to be embracing many aspects of technology in order to boost sales not only online but in its stores. For example, in May of this year it was revealed that the company was working with a company called Euclid in order to track customer movements throughout the store using the company’s WiFi network.



In February of 2007, the company acquired online flash sales site HauteLook for $180 million and more recently rolled out a HauteLook app which has accelerated the company’s sales.

In the online world, Nordstrom is doing well with over four million Pinterest followers.

HP Proves That Samsung, Apple and Google Will Win in Hardware

July 1, 2013

At one point in time HP had the best combination of mobile devices anywhere. They owned their own line of PDAs and also purchased Compaq who made the IPAQ – a game-changing device if there ever was one. The thing I liked about the IPAQ versus the Palm 7 which was a competitive device released around the same time was that COMPAQ decided to forego battery life for a bright color screen. In many ways the iPhone 5 reminds me of the first IPAQ device – especially when it prematurely runs out of battery power.



MDM is Just too Small a Market for Apple

July 1, 2013

It is no secret that MDM is a huge market and Apple is in large part responsible for the trend where non-Microsoft and non-Blackberry devices infiltrated the enterprise. Moreover, corporate IT departments have huge budgets so if Apple came out with an MDM solution it could do exceedingly well in the market.

Writing for TMCnet, Joe Rizzo asks why Apple isn't in this market and he makes some good points.

You have to wonder however the predicament Cupertino is in at the moment.

Clinkle Entering A mobile Wallet Bubble or Bursting Through?

June 27, 2013

Mobile payments are nothing new - it seems everyone is trying to get into the game from PayPal to credit card companies and of course Google. Can any company be far behind the move from messy, dirty physical money to electronic currency?

It seems inevitable that the move will happen - the questions worth asking are, how long with the transition take and exactly how do we hide electronic money under our mattresses after the next financial crisis? I leave the latter question to Silicon Valley entrepreneurs to figure out but it seems Clinkle wants to be the company that helps bring mobile payments really mainstream.

WebRTC Expo 2013 Atlanta Blog

June 25, 2013

Day 1 June 25, 2013

WebRTC Expo 2013 Atlanta kicked off today and so far it has been a great event and well attended. I will share all the things I can on this page as the show progresses.



Earlier today I stopped by the Google WebRTC Workshop but it was too busy to sit or even stand so I took some video and photos and left.

I then went to the general session to see the WebRTC demos. I was lucky enough to get here early and sit with the independent judges - I am not one of them.



Phil Edholm then took the stage to get the event started.

He was followed by the first demo which was Requestec who showed a banking demo and a call which allowed a Flash user to communicate with a WebRTC user. They believe they are the first to allow Flash to WebRTC interop.













WebRTC APIs all the Rage at WebRTC Expo Atlanta 2013

June 24, 2013

WebRTC Expo kicks off this week and it's been a busy day here in Atlanta, Georgia where I have had back-to-back video interviews with companies in tech and telecom. A few of my meetings with companies involved in WebRTC were perhaps the most interesting as I see a trend devloping.

Soufiane Houri of Weemo told me about the company's cloud-based API service which allows any developer to embed video collaboration. The goal here is to enable this collaboration to take place without the need to make a user leave one application and go to another.

Facebook famously announced similar integration with Skype a few years back with the idea being allowing users to stay in the platform and collaborate with their friends.

New Jobs Movie Trailer Highlights Apple History

June 21, 2013





The trailer for the new movie titled Jobs starring Ashton Kutcher is very well done and for those of us immersed in Apple history, it’s like a visual walk down memory lane.

Sure, Ashton reminds some of us his character named Walden in the TV series Two-and-a-Half Men a bit too much but he does a convincing job playing Steve Jobs based on the movie clip above.

What is especially awesome to me is the timing of this movie.

How is Successful Marketing like a Successful 401K?

June 19, 2013


I was recently interviewed by Content Marketing Examiner on the topic of content marketing and in this interview you get to hear the experience I have gained watching thousands of companies market successfully and unsuccessfully. You may think in order for a company to market in the most effective manner they need to spend the most money or have the most creative agency. The reality is many companies have these things but fail with the basics and as a result all that extra spending does not result in successful market penetration.

One of the nuggets you will learn on the podcast is How is Successful Marketing like a Successful 401K?

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