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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Cybersecurity and the Terrible, Horrible, No Good, Very Bad Week

There are perhaps four major cybersecurity incidents in my mind which are world-changing. The first is the OPM data breach which allowed...

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Value-Added Services in the VoLTE World - Enterprises

From an enterprise value-added services perspective, voice conferencing could be a good one.  Enterprises still need to host conferences, so conferences that...

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Value-Added Services in the VoLTE World - Leveraging the Device

Looking at the subscriber from a different perspective, that is, one who is going to use the mobile device as an on-ramp...

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Value-Added Services in the VoLTE World - RCS

Mobile Value-Added Services (VAS) has historically meant any kind of service beyond voice where the service provider could charge an additional fee....

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You Can Get Fired for Choosing Dropbox: A True Story

An MSP is contacted by a publicly traded company looking for help managing their IT. When the MSP goes to the company...

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Open Source Software and NFV

Early this year, Dialogic commissioned STL Partners to find out more about how service providers view open source software in their networks.  I’ve...

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Research Firms Missed Again on UC

MarketsandMarkets states that the UCaaS market size is expected to grow from USD 17.35 Billion in 2016 to USD 28.69 Billion...

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API of the Week: First Data Powers Fintech Apps with Ecosystem Benefits

June 22, 2016

In the last 30 days, television news programs have been covering presidential campaigns like never before, controversy about firearms, two tragic events in Orlando and one bit of news we typically don’t hear much about – international happenings. Typically, unless it’s a war or a tragedy, U.S. TV screens don’t get to see much of what happens beyond the Atlantic and Pacific oceans. But the UK is thinking about leaving the Euro Zone – the so-called Brexit as its known.

Aricent: How to be Digitally Durable

June 20, 2016

"APIs are now a business model!"
"A company that has more APIs has more value."

If every industry is being digitally disrupted (it is) then the question companies need to ask is how to remain digitally durable. If you want insight into how to fight off the next wave of innovation before it makes you obsolete, a great place to start is talking to Frank Kern, the CEO of Aricent, the company responsible for helping other companies be disruptive.


If you don't know them, Aricent has a few different practices from security and IoT/embedded to cloud and software defined everything. I last interviewed Frank in 2015 where he shared with us his vision for the future of technology.

Microsoft's LinkedIn Acquisition is API Integration on Steroids

June 18, 2016

Redmond just turned ecosystem lemons into lemonade



Microsoft has been uniquely positioned in the IT space for decades meaning it’s a massive target for the whole industry. In fact, the company is now in a similar position to Novell in the 1990s when it owned the corporate network server space. Redmond used its dominant position in supplying endpoint software to also sell server operating systems and wiped out Novell.

Uber Picks Dialpad to Fuel its Growth

June 14, 2016



We’ve been covering cloud here at TMC for two decades – back when we called  these companies in this space ASPs and over these twenty years or so, there has been one constant in how they've gone to market. The initial target is small companies known as SMBs and then later they work up to larger companies. Grasshopper is an extreme example… They call themselves the entrepreneur’s phone system and while most have tried to move to larger installs, they seem to be stuck in place. Not that there is anything wrong with the approach, it’s just unusual.

API of the Week: Trulioo Provides Instant Identity Verification

June 13, 2016

As hackers have become more successful, they have become emboldened and are able to attack companies via ransomware and malware as well as individuals via password theft. As ever-increasing amounts of crucial information are available electronically, the challenge then is how to verify identity on a global scale.



Founded in 2011, Trulioo launched GlobalGateway, its online electronic identity verification service, in 2014. Developed for an international market, the product was created to help businesses and organizations verify identities online to mitigate fraud and financial crime activities.

API of the Week: Kaltura Cloud Platform Helps Build Video Solutions

June 10, 2016

Web video is a booming area of the internet – for example, companies like Streamago and Musucal.ly are seeing hypergrowth rates once they achieve viral critical mass. Another Example is LevinTV, a popular spinoff of the Mark Levin Radio program. Just as cloud has made it possible to inexpensively scale general-purpose tasks, some companies are looking to provide specialized services such as video, to allows content producers and aggregators to quickly launch a new business. One such organization is Kaltura.

Did AI Just Kill Your SEO Strategy?

June 6, 2016

Online communities solve the problem of Google RankBrain AI destroying your search rank

Confusion! In the past five years the world of SEO has been thrown into a frenzy with competing ideas and actions at odds with one another. For example, Our media site TMCnet and its numerous family of sites have millions of pages of content and on a given day, we will get emails from one company asking us to add links to an article and another email from a similar company asking us to remove the links. We try to comply in all of these cases but it is obvious that the SEO industry is spending tens of millions of dollars on driving in circles.

Your API Could Get You Sued by the FTC

June 4, 2016

A Harvard Business School Professor makes the case why Uber and other companies could violate antitrust laws via their APIs





Uber routinely argues their service shouldn’t be regulated like taxis – the company is increasing competition and should be left alone. This is a compelling case on many fronts as the service is better for consumers as it can provide lower prices than taxis. In addition, because prices are lower, they can make a solid case that employment increases as more people are inclined to let others do the driving.

Twitter and Yahoo to Merge?

June 3, 2016

Will Amazon, Google and Apple Beat you to the Smart Machine Future?

June 1, 2016

Look no further than the latest news to see how cognitive computing is the future of computing. Chatbots and smart machines will increasingly help us search for things we want, communicate with others and generally make our lives easier. Many of the things you might use a personal assistant for today – or a specialized website or service will be provided by such bots.

Google Now, Siri and Alexa are every-day examples of this technology in action.

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