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Target and Casper, Retail is now like Telecom

Retailers are now a lot like broadband providersCasper sells a mattress that rolls up and comes in a box and has rave...

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Merger Synergies and CX

Sonus is merging with GENBAND. Last year Sonus bought Taqua for $20M. The talk is all about synergies and higher EBITDA....

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Telecom Tidbits # 2457

Some help with Robocalls. Pass it along. Private equity firm, TPG, last year acquired RCN and Grande. Now they are grabbing...

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Is the Cisco VNI Right?

I come across many business plans that utilize the Cisco VNI, and these business plans and business often speak of it...

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What Happened to LinkedIn?

This week there have been two posts on my feed about "We can connect but don't spam me!" The discussion was...

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If Starting Today as an Agent

If I was starting my telecom agency today, what would I do? When I started in 1999, I was selling basically...

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The Rise of AI in Communications

Data, Data everywhere but not a byte to thinkData, Data everywhere buy why are the bytes not linked? As economical compute power...

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Excited to Judge #AARPInnovationAwards for Caregiver Solutions

March 13, 2017

Mitel Analyst Day 2017 Live Blog

March 7, 2017

Past live blog 2015. Here are the complete slides.

8 am: CEO Rich McBee takes the stage.

The company won’t overpay for a company but will look for strategic acquisitions. Digital transformation is a key element of their strategy – they will provide software and services to their installed base.

650 IBM Blockchain Workers Look to Save us Billions

March 5, 2017

IBM was early to Linux - one of the first major companies to promote the open-source OS and as a result they had years of growth, riding on its coat tails. Now, blockchain is the hot area for the company. Another bet on the future like the $100 million spent on advertising consulting in 2014.



With the blockchain investment, IBM isn't getting into virtual currencies per se - they are looking to instill trust in transactional data as the technology allows all parties to have their own live version of this information and can ensure there has been no tampering.

The low hanging fruit for this technology - pun sort of intended, is shipping, where dozens of people are involved in getting a shipment to leave or enter ports. A single missing document can delay a shipment enough to spoil millions of dollars or more of inventory.





Yes, Bitcoins are Gold 2.0

March 2, 2017



We weren't too surprised to see that a bitcoin is now worth more than an ounce of gold... Coming in at a record, $1,251.32! After all, in 2013 we shared 15 reasons bitcoins are better gold

Here are just a few of the bullets from that post:
  • Bitcoins are gold 2.0
  • Customs
  • Transaction fees
  • Gambling
  • No commodities correlation
Bottom line - the virtual currency is now more valuable than the physical.




Uber News Involves Sexual Harassment While Waze Competes

February 22, 2017




The news of the week wasn't great for Uber as a result of sexual harassment claims by workers via a blog post from Susan Fowler. USA Today reported that hours after the blog was posted, Uber opened an investigation led by Liane Hornsey, the company’s new chief of human resources and former Attorney General Eric Holder.

There is never a good time to have news like this take over the collective consciousness but when a Google-funded company, Waze decides to make noise about its ride-sharing competition... You know the stars aren't aligned for you.

We first broke the news about the ride-sharing plans Uber had up its sleeve last August but just today, the company says it will expand this service to new cities.
Waze's prices also differentiate it from Uber and Lyft. According to the Journal, a ride from downtown Oakland, Calif. to downtown San Francisco costs a mere $4.50, where the same trip using either UberPool or Lyft Line is $10.57 and $12.40, respectively.






Mexican Call Centers Will Steal Jobs Thanks to Deported Workers

February 22, 2017

We'd like to start this post by mentioning we aren't taking any politician position - only pointing out that Mexico will use new workers who are deported from the U.S. to steal jobs from American workers. In other words, the jobs will go with the talent in many cases and unless we add a tariff to phone calls, they will be able to easily interact with U.S. consumers and business just fine.

It's just one facet of a complex problem worth considering.

Forward This Post to Employees To Protect From Hackers

February 22, 2017



Although there is no guarantee you can be 100% protected against hacking, there are some basics you can share with workers to reduce the chance you will be hit by a cyberbreach such as malware or cryptolocker ransomware. Without further ado - here are the 5 Habits That Could Cause a Data Breach at Your Company

1. Clicking on random advertisements: Cybercriminals have been using fake advertisements to disguise malicious software for decades.



The Drone Wars Have Arrived

February 22, 2017

An army of good drones will protect our high-value targets at all times. 

In February 2014 we warned of the impending urban drone wars:
The police department after dealing with this incident is forced to develop a policy which entails the deployment of drones which can’t fire weapons but are capable of interfering with other drones by knocking into them. After all, few municipalities will be like this one in Texas which is OK arming its drones. I predict most police departments will be concerned about lawsuits resulting from drones killing someone inadvertently.

Criminals will soon realize a single flying gadget won’t help them so much and will be drawn into a drone arms race requiring each side to ramp up their drone numbers in order to win any encounter.





Avaya Bankruptcy Really Doesn't Bother Buyers

February 21, 2017

At this month's ITEXPO we hosted a panel on Cloud UC with RingCentral, 8x8 and Broadsoft and one of the first questions I asked was what is the end-result of the Avaya bankruptcy on the mind of people making purchasing decisions. While the panelists and I were quick to point out that cloud and debt helped do Avaya in, the audience wasn't particularity concerned.



Out of about 500+ people in the room at the time one a few hands said the bankruptcy would affect their decision.

One would have expected it to be much higher - we would have guessed north of 15% but instead the number seemed to be similar to what the company's typical annual churn rate is.



Perhaps people have seen enough in their careers to know that Avaya products will still be maintained and serviced and likely invested in, regardless of what the bankruptcy courts decide.

That's what happened with the Nortel assets after all.

The funny thing is even though much is moving to the cloud, phones were everywhere at show... Peter Radizeski pointed out just how many phone vendors were exhibiting at the show. In addition, Sangoma drew much attention with their new phones.













PRVibes: IoT Evolution, The Enterprise IoT Event

February 20, 2017



We were just reading the wrap-up from Calysto Communications. PRVibes of IoT Evolution Expo Florida 2017, a few weeks back on Fort Lauderdale. We are humbled by the nice comments - thanks to all of you for making the show a success... Sponsors, speakers, attendees, the TMC team and Crossfire Media.

Here are a few of the nicest comments worth sharing (emphasis added by us):
The real value of IoT, in our opinion and that of many of the analysts that we speak with on a regular basis, will be found in the enterprise.




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