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Uber News Involves Sexual Harassment While Waze Competes

The news of the week wasn't great for Uber as a result of sexual harassment claims by workers via a blog post...

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Forward This Post to Employees To Protect From Hackers

Although there is no guarantee you can be 100% protected against hacking, there are some basics you can share with workers to...

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The Drone Wars Have Arrived

An army of good drones will protect our high-value targets at all times. In February 2014 we warned of the impending urban drone...

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Downhill Sledding

For Agents especially, our business has been downhill sledding, much the way Calvin and Hobbes did it (see HERE). Price compression...

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Avaya Bankruptcy Really Doesn't Bother Buyers

At this month's ITEXPO we hosted a panel on Cloud UC with RingCentral, 8x8 and Broadsoft and one of the first questions...

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How Service Providers Can Avoid Becoming A Bit-Pipe

I was recently talking to STL Partners / Telco 2.0 and we had a discussion about service providers now facing the similar...

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Like a Room without a Roof, Women in IP Communications

       Pictured left to right and top down are some faces in VoIP: Yana Stamcheva, senior software developer at Atlassian; Jennifer...

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ITEXPO Offers Displaced Carnival Workers Special Offer

December 25, 2016

Recently Carnival Cruise Lines in Doral, Florida, made the news because hundreds of their IT workers were to be transferred to outsourcing firm Capgemini. The lawyer for the workers call it a firing and Carnival says it is keeping up with evolving technology.



We at TMC want to do our part to help. To the extent that these workers need to update their skills to remain relevant in an evolving tech world and potentially look for new opportunities for employment, we invite them to take advantage of 50% off of our events coming to South Florida/Fort Lauderdale.

Will Bitcoins Really Crash Gold?

December 25, 2016

Investors in East Asia are turning to Bitcoin instead of gold as a way to move wealth out of depreciating currencies and hedge against political uncertainty according to Seeking Alpha. This article reminded me of my post from 2013 titled 15 Reasons why Bitcoins are Better than Gold.

Seeking Alpha goes on to say: The governments of China and India have restricted their citizen's investment in gold to such a degree that people are abandoning it and turning to cryptocurrency as the primary alternative investment.

As a reminder, some of the reasons I pointed out in the past which relate to international markets causing Bitcoin prices to increase are as follows:

2) Negotiating Customs
4) Bitcoins are less bulky than gold coins
6) Bitcoins are gold 2.0
9) No central processor or storage facility is needed with Bitcoins
15) Bitcoins are a virtual commodity

See one year chart of Bitcoins followed by gold - notice Bitcoin value growing quickly as opposed to gold which is stagnating.







I think it's a bit sensational to say gold will crash because of Bitcoin but then again tech has disrupted retail, photography, manufacturing (3-D printing), airplane travel and just about everything else... Why not Gold?











Methbot: These ARE the Russian Cybercriminals We're Looking For

December 20, 2016

We have heard that Russian hacking caused Hillary Clinton the election for the last few weeks. But some surmise that pushing this narrative was done expressly to sway electors. Now that the vote is behind us - perhaps the Russian hacking that really deserves media attention is Methbot - a clever solution where hackers purchased blocks of IP addresses - making them appear to be in the U.S. and using Chrome on Macbooks to watch videos.

How TaskRabbit's CEO Can Help Diversify Tech

December 19, 2016

It’s one thing to talk about increasing diversity at your company. It’s another to both recognize there’s a need to take steps to better balance opportunity and representation for different types of people, and then put the processes, goals, and measurements in place to make that reality at your organization. That’s what TaskRabbit CEO Stacy Brown-Philpot (pictured)has been working to do since her arrival in Silicon Valley. My Colleague, Paula Bernier goes into some detail about how Brown-Philpot went from collecting newspaper subscriber payments in Detroit to CEO of TaskRabbit – with stints at Goldman Sachs and Google in-between.

The Utter Hypocrisy of Feigned Russian Hacker Outrage

December 19, 2016

From the president to the mainstream media, all of a sudden it seems state-sponsored hacking is a problem

Whether you believe Barack Obama’s presidency was a failure or a success, there is no doubt on the subject of cybercrime, this administration not only failed to bring state-sponsored hackers to justice, they rewarded the people who directed them with hundreds of millions of dollars in cash.

The U.S. knew the Iranian government hacked American financial institutions as well as public infrastructure which could have killed Americans.

Mobilize Hopes to Boost Contact Center ROI

December 12, 2016

As automation touches every aspect of business, the contact center remains no exception as the move to improve this business has been constant from the PC-based software solutions like Telemagic in the eighties, CTI in the nineties, IP communications in the last decade and now the advent of intelligent agents or bots. While automated agents are available in a number of forms, ERICA from Mobilize is designed to be something new, different and more evolved.

Consider it to be an object-oriented IVR solution allowing rapid customization of the IVR without direct programming. Their Agent Maker software is supposed to be the solution to complex development needs.



President Zuckerberg? The Top 28 CEO Choices for U.S. President

December 12, 2016

Now that Donald Trump has become president, the mold has been broken and lots of other wealthy CEOs will throw their hats in the ring. Billionaire founder of Bloomberg L.P., Michael Bloomberg almost ran for president this time around according to reports.

A lot of hype has been made recently about Mark Zuckerberg toying with running for office. This got us thinking – what CEOs have enough name recognition or success to run for office and win?

2017 Predictions From Rich Tehrani

December 9, 2016

Without further ado, here are my predictions for the new year!!! What do you think? 

 

  1. We will see major financial problems begin to take shape at hardware companies without a solid cloud strategy.
  2. Trump’s new offshore tax rules will bring a flood of cash to tech companies – much of this will be shared via dividends and buybacks but it will also find its way into M&A as well as new product development.
  3. Smart factories with low cost energy will make the US a major force in manufacturing but this prediction will need to take 10 years to play out and thanks to IoT and robotics, the factory of tomorrow will need 1/10th the workers of today.
  4. Chinese cell phone provider Huawei or Xiaomi will become a serious thorn in the side of Samsung – producing low cost phones for hundreds less than the Korean maker and selling them in large numbers outside China.

The Most Important Marketing Automation Webinar of the Year

December 8, 2016

Many people know TMC as a company reporting on news. Many tech and communications companies leverage TMCnet and our various properties for marketing purposes, exhibiting at our conferences, lead generation, etc.

Yet marketers would often come to us and ask, how can I improve my return on investment from these leads? In other words, they now have lists of people at companies interested in their product category… How can they convert more of them into sales?

Foxconn Plays the Trump Presidency Brilliantly

December 8, 2016

Let’s start off with what will likely be taken poorly by U.S. workers… According to at least one company, you get paid more to be less loyal and show up to work less often than your Mexican counterparts.

Specifically, Gregory Hayes, the CEO of Carrier’s parent company United Technologies told Jim Cramer of CNBC:

So what’s good about Mexico? We have a very talented workforce in Mexico.

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