Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

What is MANO and why do you need it?

MANO is a confusing topic.  What is it, why is it needed, and how do I get one?  First, let’s talk about...

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iPad Pro Keyboard is Really Poor

The iPad Pro is yet another extension of the iOS family. While some consider its release to be a sign of failure,...

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ISIS Brings Flip-Phone to Crowd-Sourced Cyber-Hacking Fight.

Its an interesting world we live in where a group like Anonymous which likely wasn't thought very highly has become a savior...

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What Would an IoT Service Provider Even Do?

Service providers are eager to jump on the IoT train because of the vast opportunities. But what kind of service would they even provide?

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The Business Case for IP Transformation: Is Your Business Ready?

By: Steve Blackshaw, IP Transformation Product Line Management, Alcatel-Lucent

Delivering successful change programs is a significant challenge. Undertaking a Readiness Assessment speeds the launch of new IP services, reduces risks and aligns corporate objectives with your program.

The Challenge of Change…a true story

So your company is planning an all IP network. The CTO is delivering technology roadmaps, the COO is assessing the service portals, and network designers have been architecting for eight months. The program is well underway and people are now starting to plan the migration.

So, you start to scope out the effort required to deliver migration and calculate that it requires hundreds of resources to manage a switchover. You approach engineering to secure the resources, and are informed HR is managing a release program, remunerating engineers to leave the company. The same engineers that you need to deliver your program!

Sound familiar?

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Stanislovaitis Kickstarter Campaign Proves VoIP is Not Dead

VoIP is dead? We think not because it plays an integral part in effective unified communications, Internet of things and more. Plus,...

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Mitel Analyst Event 2015 Live Blog #MitelNext

Mitel put on a nice event in Manhattan today. Wes Durow, CMO made a great presentation on where the company was and...

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What Onvoy Acquisition of Broadvox Means

August 5, 2015

The US Government’s Federal Reserve has kept interest rates low for longer than any time in my lifetime. It is unprecedented really. As a result, companies are able to grow quickly through acquisition. In fact they are being forced to in many cases to stay competitive.

YipTV Offers Free Trials for International TV

July 28, 2015

The news of OTT video growth hasn’t abated – Netflix continues to impress with earnings, Verizon reportedly has a new millennial-aimed OTT mobile-service named Go90 and recent studies have shown Latinos are far more likely to stream using OTT services than the average consumer.

This segues nicely with a company I’ve written previously about - YipTV.. A company which can do to TV what Vonage did to telephone service. In a nutshell, for $15 per month you get access to Latin American and European content which could cost you over $100 if you were to get similar service from the cable company. It isn't quite apples to apples yet as cable companies may have a more extensive line-up of channels.

Expect Cloud UC Player BroadVoice to Acquire and More Inside Scoop

July 27, 2015

BroadVoice begins to construct new headquarters

BroadVoice has been having a great deal of success lately – they’re moving to a new HQ, ranking at 316 on the fastest growing U.S. company list by Deloite and adding new features to their hosted communications platform. To find out more I had a chance to interview company CEO Jim Murphy – I hope you find it useful.

I’ve been seeing the BroadVoice name more than ever – what’s changed to make this possible?

How The Marketing Behind U.S. Presidential Campaigns Works

July 27, 2015

While social media has become a big factor in political donations in the last decade or so, its worth pointing out a holistic approach to campaign donations includes the phone. Telephone marketing is a very effective way in fact of reaching customers - which is why it became a victim of its own success - with an eventual government Do Not Call List. This list doesn't apply to political campaigns and moreover, the phone can be even more effective for politicians as a result of less competition from companies giving you free vacations if you listen to a time share presentation.

Recently, Infocision Management Corp, one of the highest-quality marketing outsourcers/partners I am aware of started calling for campaign contributions for Doctor Ben Carson - a straight-talking surgeon turned presidential candidate thanks to a loyal Tea Party/conservative base that just adores him.

Steve Brubaker at Infocision just sent me a video link to Dr. Carson's recent visit to the company - here it is.

One last point - I have visited the company and its call center before and have overheard these sorts of phone calls for numerous candidates - some of which who drop out before even "officially" running. The phone is an effective gauge of voter interest in a politician. By making a certain number of phone calls and tallying the response, a candidate can extrapolate how much money they can generate if they keep calling.

Moreover, big data and a massive database are key components to ensuring you know who to target.

How Tech is Disrupting China and India

July 14, 2015

The number of tech companies doing well and being launched is greater than at any time in history. Today, Facebook crossed the $250 billion dollar valuation mark in only three years following its IPO – a record. Moreover, it’s actually disrupting Google through its absolutely massive reach and the fact its woven into all our lives. Most recently, it’s launched an advertising network, has seen meteoric increases in video views and now wants to get a piece of the music video business.

IoT News: Smart Transportation, Smart Cities and Holograms you Touch

July 2, 2015

Smart transportation is on fire - it will be an almost $200 billion dollar by 2021 - and it is starting from a very small number today. This is massive growth - wow! I don't know about you but I can't wait for the day when my car helps me find an open parking spot - and perhaps even sort spots by cost or proximity depending on weather.

From there - we go to smart cities - which of course makes sense because the cars need to speak with something besides themselves. Finally, Arduino has a new platform for IoT - wearable tech, robotics and a lot more.

Check out the video news details below for a surprise at the end.

IoT News from Cisco, University of Missouri and a new IoT Certification Available

July 1, 2015

IoT News: Lake George, IBM, Sears, Gemalto, China Growth and More

June 30, 2015

Broadsoft, Nimble Storage, Vodafone, Hibernia, Sonus and other video Interviews

June 30, 2015

Erik Linask of TMC interviews Hugh Shannon of Avotus

My video team has been at some of the latest shows in the telecom and tech space and we’ve been gathering the latest and greatest news from the events. Here are the companies that were interviewed.


Cloud Expo New York 2015

 Erik Linask of TMC interviews  Andrew Moraski of Vodafone

45+ Webinar Best Practice Tips

June 25, 2015

A very comprehensive and helpful guest post by Pierre Kerbage, Senior Vice President at Ironton Global on how you can become a great presenter:

Ever hosted a webinar, or passed on a meeting to a fellow employee, only to be embarrassed by the outcome?

It is said that we learn more from our failures than from our successes. As a person who has been doing webinars, ever since the word (and the technology has existed), here is what I have learned.

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