Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

WebRTC for Business People - Update

Three or four years ago, when WebRTC was still a strange concept, Tsahi Levent-Levi wrote a paper called “WebRTC for Business People.”...

Full Story »

Unified Communications in the Cloud

A couple of weeks ago, I explored the migration to Unified Communications and gave my point of view about how the migration is somewhat...

Full Story »

DieselGate: We Were Right, Something Smells Awful

Remember back in 2015 when we said something doesn't smell right in the VW diesel scandal? it would be impossible for the...

Full Story »

What Should the Next Generation SBC Be Able to Handle?

It’s strange to be writing about a next generation SBC, given that it seems only yesterday that SBCs came to the fore. ...

Full Story »

StaffAlerter Provides Value in Emergency Notification and IoT

With terrorist attacks and other shooting incidents becoming commonplace, the need to quickly notify large groups of people regarding dangerous situations seems...

Full Story »

Top 8 IoT Trends for 2017

The IoT market is accelerating as growth comes from numerous directions and markets and as it does, one thing is very clear,...

Full Story »

Google Dandelion to Popularize Geothermal?

Geothermal energy is pure perfection for heating and cooling homes in climates which are very hot or very cold because the ground...

Full Story »

Communications Transformation is Just Beginning

April 4, 2017

The technological journey to a more efficient enterprise never ends. There are endless new tools which a company can adopt to become more productive. "Digital Transformation" is the latest buzzword to describe what has been happening in companies since the advent of Lotus 123 on an IBM PC which allowed companies to instantly get access to what-if scenarios impossible to duplicate with a pencil.

Transformation never ends.

In 1978, using metal to print newspapers and magazines was commonplace.

A young Rich Tehrani received this metal type from the New York Times as a gift and its its helped him remember that change is constant and adaptation is a necessity for survival.



This is one of the last metal-based newspapers they were printing as they were going to start using computers. At the time, the cost to automate was astronomical - you needed a mainframe and custom software and proprietary interconnections.







Devialet, 4,500 Watts of the Cleanest Power You Will Hear

April 4, 2017

In my former life as an amateur audiophile I would have been salivating over the Devialet line of speakers and amplifiers. But that was a long time ago. Then again, when I got a chance to hear these speakers, I did salivate and if you have extra thousands of dollars lying around, you will likely not find a better sounding speaker, anywhere. Truly amazing.

Technology has revolutionized audio - not since vacuum tube powered components have we seen such an improvement in audio quality.

Stop the Shrinkage with Digital Transformation

April 4, 2017


Digital Transformation reaches across all areas of your organization - from business process to communications. In fact, we would argue it starts with communications. In retail however, shrinkage - the colloqialized term for theft is a major problem. How major?

Sennheiser Shows the Future of Work in NYC

April 3, 2017


Sennheiser
and furniture company Wilkhahn recently held a press conference at their pop-up store in Greenwich Village, NY where the audience was treated to great content and the ability to try some of the company's high-end audio products.

The presentation started with pictures which showed the evolution of the office - from tightly packed desks, to offices, to cubes and now more casual informal settings replete with couches, huddle rooms and a few quiet areas for serious work. In other words, our collaborative future.

The takeaway? Well, it wasn't all that different from what many of us heard in the keynote room of ITEXPO in Fort Lauderdale, FL. Companies are changing to suit the tastes of millennials.



Vidyo Expands its Service into Banking

March 21, 2017

Read to the end to see why future call center agents may need to start hitting the gym

We've covered Vidyo news before - the company has video solutions serving numerous industries with powerful solutions which work over a wide-range of of bandwidth situations. Recently they have been focusing more on banking solutions as research has shown the timing is good. In fact, 90% of banking industry respondents expect video collaboration to positively impact customer satisfaction, and 80% are planning on deploying a video collaboration tool in the near future.

To learn more, we spoke with Eran Westman, CEO of Vidyo.

The chief executive sees financial as a natural extension of the company's success in healthcare. He thinks using video when getting a mortgage, establishes trust with the customer and will become more common.





Why Apple's Dropping its Pants With New iPad Price

March 21, 2017

This new device is a dramatic departure for the company... Here's why



If you look at the innovations of the iPad over the years, the device has gotten significantly more powerful as well as lighter with each iteration. The company pioneered a Smart Cover and a Smart Keyboard and even launched a pencil - although, they didn't pioneer that... In fact it was avoiding the use of a stylus that got the company to where it is today...



Shock! IBM Reverses Telecommuting Policy. Here's Why

March 21, 2017



It's mind-boggling. It's incredible. The biggest news in tech culture is without question  the reversal by IBM regarding a telecommuting policy which will affect thousands of people.

This is staggering because IBM was actually famous for letting and even pushing people to work from home. I've been at the company's headquarters and asked management about how they do it - over a decade ago, before the trend was common and they told me they have a set of technologies and management procedures to ensure it works well.



10 Seismic Communications Trends Creating Billions in New Value

March 20, 2017

People need not apply in our brave new communications future





Communications was once a person-to-person mechanism allowing individuals to collaborate or share information with others. The move from traditional phone networks to VoIP, from wired to wireless, from voice to chat all involved two or more people at the ends of conversations.

The next wave however will represent the largest shift in our lifetimes - the most important communications innovations in the next decade will transcend people.

Excited to Judge #AARPInnovationAwards for Caregiver Solutions

March 13, 2017

Mitel Analyst Day 2017 Live Blog

March 7, 2017

Past live blog 2015. Here are the complete slides.

8 am: CEO Rich McBee takes the stage.

The company won’t overpay for a company but will look for strategic acquisitions. Digital transformation is a key element of their strategy – they will provide software and services to their installed base.

Featured Events