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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

The Most Important Marketing Automation Webinar of the Year

Many people know TMC as a company reporting on news. Many tech and communications companies leverage TMCnet and our various properties for...

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Foxconn Plays the Trump Presidency Brilliantly

Let’s start off with what will likely be taken poorly by U.S. workers… According to at least one company, you get paid...

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Scoring My 2016 Predictions

This is the time of year I typically grade myself on the predictions I made this time last year. NFV: I predicted that we’ll...

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Advice for Partners for 2017 [podcast]

Jeff Ponts of Datatel; Emmett Tydings of AB&T Telecom; and Chris Palermo of GCN joined the podcast this week to talk...

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$4B Wireless Repair Market Event Comes to ITEXPO

Almost 8,000 wireless repair businesses employ over 20,000 people and the market is growing. Yes, it’s a $4 billion dollar market! Apple’s next-gen phones...

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Ad Blockers vs Mobile Advertisers

In September, I wrote a blog on why mobile advertising is expected to grow based on Mary Meeker’s yearly Internet Trends report. Something to...

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Ransomware Fog Rolls over SanFran Muni, SFMTA

We’ve known ransomware costs for a small- to medium-sized business can be $99,000, per Kapersky Labs. This includes lost business data,...

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Microsoft Announces REST API Design Guidelines at All About The API Conference in Vegas

July 19, 2016

Gareth Smith the API Architect for Microsoft Graph announced onstage at the All About the API Conference in Las Vegas that the company has just open-sourced its REST API Guidelines.

These guidelines represent a multi-year, cross-company, collaborative process aggregating the collective experience of hundreds of engineers designing, operating, and running global scale cloud services from across Microsoft; and listening to feedback on their APIs from customers and partners.  They have attempted to incorporate those learnings along with industry best practices in the API space to create guidelines that API teams across Microsoft use on a daily basis.

The company said it hopes as a result of releasing these guidelines that:
  • They will further stimulate feedback on their APIs and their approach to building them to better serve customers.
  • Since they have benefitted from others in the API design community who have shared their guidelines, they want to contribute back. They believe that organizations of almost any size building APIs can benefit from having their own design guidelines.  Many companies and even organizations such as the Whitehouse have already published their design guidelines and it’s their hope that by contributing theirs to the community conversation, they can add to the body of community knowledge and reusable content so that anyone can draw upon more collective knowledge when looking to set standards and guidelines within their organization.
Customers really were at the heart of this decision and they were saying clearly:
  • It should be easier to get started with Microsoft APIs – Developers wanted to be able to run the curl tool against an API endpoint and get a human-readable result in just a few minutes.
  • APIs for Microsoft cloud services should be consistent – Developers didn’t care that an API to work with an Azure virtual machine and an API to work with a user’s Office 365 documents were developed by different parts of the company, they were both from Microsoft and developers expected consistency.



He discussed this after going onto the company's new initiative, Microsoft Graph which unifies the organizations disparate API strategy.



According to the company, The Microsoft REST API Guidelines, as a design principle, encourages application developers to have resources accessible to them via a RESTful HTTP interface.












SD-WAN Fuels Aryaka 150% Growth

July 13, 2016

Aryaka just announced another great quarter in Q2 - 150% growth. These are the highlights:
  • Over 150% year over year growth for Q2 and the first half of the year, as compared to 2015
  • Over 70 new customers added, including gaming company, Demonware; cable manufacturer, Volex; the educational platform, Knewton; and Quanshi, the leading online collaboration service provider in China.
  • 40% of total bookings generated from existing customer base, who expanded their use of Aryaka’s services
  • Partner contribution of more than 73% of total Q2 bookings
  • Exited Q2 with $45M+ of unbilled backlog (customer contractual commitments yet to be invoiced).
  • China, Asia Pacific overall, and Europe were among key growth drivers with bookings in these regions equaling momentum in the U.S.
We had been working on an interview with the company regarding their last quarter results and was just about to post it. The timing couldn't be better.

API of the Week: Scribe Software Powers Integration

July 12, 2016

One of the biggest challenges developers have to deal with relate to managing all the programming interfaces from various systems and solutions. Getting sales and back office systems to communicate effectively with CRM and accounting are just a few of a challenges many organizations perpetually face. Another is getting the on-premise and cloud systems to communicate effectively – we are going to be in a hybrid world for some time after all.

Scribe Software is one of the companies looking to help developers make short work of these challenges.

With Polycom, Siris Capital Builds Impressive UC Holdings

July 11, 2016

Many where caught off guard when they learned Siris Capital outbid Mitel for Polycom but there are some good reasons for Siris to have made this move. After the Mitel acquisition was announced, I detailed the good and bad about the deal.

Here were the two comments which I placed in the bad category:

Bad: Polycom most logically should have ended up merging with Plantronics IMO – the companies are geographically close to one another and the synergies between headsets and other endpoints seemed like a perfect fit. I’ve thought this for many years.

Why Android Sucks

July 1, 2016


I’m sure I won’t have many fans because of the title of this entry alone but Android has a serious problem and there may be no immediate solution. Someone has to point this out. You see, Android has become so popular because it is free and available on a range of devices. This drove much if not all of the profit from the market as the competition is fierce.

Elizabeth Warren says Apple, Amazon and Google are Acting like Monopolies

June 30, 2016

The Senator from Mass is now a Champion of Small Business

If you thought Elizabeth Warren was the most anti-business Senator you have ever seen, you are likely right. Her “You didn’t build that” rant which berated entrepreneurs for thinking they actually deserve to benefit from their success really cemented her image.

Lo and behold, she has evolved into going after Apple, Amazon and Google for blocking competition from other companies.

API of the Week: BetterWorks Boosts Business Performance

June 28, 2016



As digital transformation continues to gain traction, companies are looking for the competitive edge only achievable by integrating leading edge software solutions into their business processes. BetterWorks provides enterprise software to easily manage strategic plans, collaborative goals and ongoing performance conversations. Its Business Operating System is built on Goal Science insights and operational research to help high-performing companies execute more effectively.

This past march the company raised $20 million in a series B from Emergence Capital.

Tech Culture Awards Status

June 27, 2016

One of the most exciting projects we’ve been working on here at TMC is our Tech Culture Awards… This award program is designed to highlight the best and brightest companies in the market – the ones who are going the extra mile to make their companies appealing to you. In all, the submissions are more than 750 pages of typical Microsoft Word Text.

We are about 15-20% complete and have assigned preliminary grades.

Brexit Could be Yuuuge for China

June 26, 2016

A freer people are a happier people

In the past eight years world history has changed in an unprecedented way. Just this week we learned the UK is leaving the EU and that Venezuelans have experienced prices increase up to 19,000% in the past four years – at the hands of its new unified socialist government.



Even more – the end of globalization seems to be at hand as many other EU countries are also looking to flee the EU and/or euro.

Bitcoin, Blockchain and FinTech to the Brexit Rescue

June 24, 2016

The One Industry Unaffected by Brexit is Ransomware





It’s undeniable that there is a chance that after seeing Britain leave the EU that the grand experiment of the European Union will go up in smoke. With riots, protests and a financial crisis every few years, it’s hard for anyone who has a memory to argue the EU was a positive step forward. Sure, proponents will argue that the EU has prevented war, but who’s military other than the US, Russia or China these days is really equipped to take over an entire country?

This gets us back to the premise of this article.

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