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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Amazon Fire Phone Should be a Laptop

I’ve written a lot of headlines in my life but this one is among the oddest. Why on earth does a phone...

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Apple Pay Vs. Google Wallet

Replacing credit cards can likely only be done if the new system is dead-easy to use and it moreover has to be...

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Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

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Birdstep Improves Wireless User Experience, Reduces Churn

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and...

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Sonos BOOST, For Music in Tough to Reach Places

I’ve been using Sonos as an in-home streaming solution for many years and since it relies on WiFi it provides infinite levels...

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IOT tests do NOT tell the whole story

Service providers typically have infrastructure from multiple vendors installed in their networks.  Mostly this is by design since they don’t want...

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Notes from Connections 2014 Part Deux

More notes from BSFT Connections 2014 in the desert by friends of my at the show. These notes are from ANPI's...

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Securus eResponder a Solid IoT, M2M Device

August 4, 2014

With an aging population around the world, the potential for strokes, falls and other medical problems which leave a person unable to reach help, only increases. As a result, the need for a device you wear all the time – something small and light increases as well.

This category of product in fact is likely one of the first in the M2M space otherwise known as IoT.

I recently had a chance to try out the Securus eResponder Mobile Personal Emergency Response System, a device name which apparently is designed as a filter.

Does Tesla Know Proprietary is Typically Wrong?

August 4, 2014


BMW is working to build a charging network and unlike Tesla who is using proprietary tech, they are utilizing the SAE Combo 1 plug  inlet that American and German automakers have adopted for quick charging. Using this system, a battery will reach 80% charge in 30 minutes which is still way too-long when compared to gas. Still, if you believe electric cars are the future, then the proprietary versus open debate will likely be important to you. Typically it is the open system that wins.

Expect adapters to eventually be available to plug any car into any charging station.


How to Get AT&T to Fund Your IoT Idea

July 31, 2014


IoT and M2M developers - here is some exciting news.

It Isn't that often that you can develop something for what is supposed to be one of the largest market opportunities ever and at the same time get the support of a major telecom carrier. Oh, and I almost forgot to mention you could also get $5,000 in the process and a Samsung tablet.

Fast Pitch sponsored by AT&T takes place Wednesday, August 13, from 2pm-4pm in Las Vegas at M2M Evolution which is collocated with ITEXPO.

AT&T judges will listen to three minute pitches at booth 601. Two winners will be chosen to receive $5,000, a Samsung Tablet, and invaluable feedback from the company. There will be a judges choice winner and an audience choice winner.  





Expect Sprint to Lower Prices After 4G LTE Upgrade is Finished

July 31, 2014


Sprint CEO Dan Hesse is watching the price wars in mobile from the outside as he hasn't been able to compete in the latest round of price reductions being led by T-Mobile.

"We're balancing strength of the network versus how quickly we have to move," he said in a CNET interview.

The challenge the company faces is stock analysts say their valuation is high and if they lower prices without getting a large number of new customers, they end up hurting themselves from an earnings perspective.

Here is a good excerpt from an article worth reading on CNET:

The reintroduction of the 30-day guarantee, which Hesse announced last month, is one of the ways Sprint is trying to change its reputation. The announcement came just a week after T-Mobile launched its own Test Drive program.

In markets where Sprint Spark -- the company's name for its enhanced LTE service -- is available, the connection is actually pretty fast. The problem is there are only 27 markets able to get Spark.

A big priority in the marketing will be getting people to understand the improvements to the network, Hesse said. But he acknowledged that there remains a lot of work with the upgrades.
Bottom line: When the network is ready - in other words more competitive with other providers on a nationwide basis, expect the company to more aggressively compete for new customers through lower pricing.













Should You Sell Companies that Actively add Diversity

July 24, 2014

Something fascinating is happening in the world of tech. It would seem that based on the comments of some, the entire industry is racist and has somehow avoided lawsuits. As a result of high-profile accusations, Twitter like others in silicon Valley has recently posted that they will start to increase their diversity. They explain they will be more proud of themselves if they are more diverse.

Wearable Tech Expo 2014 Kicking off in NYC

July 22, 2014

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday of this week. Today, the Fitness and Sports Technology (FAST) event will take place. Here is a photo of some of our team, important links and a schedule which gives you an idea of what is happening. Hope to see you here.

Top Business Scams to Watch For

July 19, 2014

As a young child I was fortunate enough to get to work with my father and he used to teach me about things to look out for in business. The first story I ever heard about unethical business practices was a company that sent small bills for snow plowing to companies and the accounts receivable departments assumed they were legitimate and just paid them. Only when they sent a bill to an area of the country where there was no snow did they get caught.

The premise of the scam was that a company is likely in need of the service you are fictitiously billing for, so there is a high degree of likelihood they will pay because the bill is too small to check.

Meet The TMC Editorial Team Next Week in NYC

July 17, 2014

9 Shocking Facts about the Nasdaq Breach by Russia

July 17, 2014

In October 2010, the FBI determined malware, most likely from an intelligence agency of another country had snuck into the Nasdaq’s central servers.

The following facts are the most shocking:



  1. Several different groups were operating freely on Nasdaq computers, some of which may have been in the exchange’s networks for years, including criminal hackers and Chinese cyberspies.
  2. Basic records of the daily activity occurring on the company’s servers, which would have helped investigators trace the hackers’ movements, were almost nonexistent.
  3. The website run by One Liberty Plaza’s building management company had been laced with a Russian-made exploit kit known as Blackhole, infecting tenants who visited the page to pay bills or do other maintenance.
  4. The situation was so bad, one investigator referred to Nasdaq’s computer banks as “the dirty swamp.”
  5. There were indications that a large cache of data was stolen, though proof was scarce, and it was hard to see what was spirited out.
  6. A subsequent investigation showed systematic security failures riddling some of the most important U.S. financial institutions.
  7. Many of them were vulnerable to the same attack that struck Nasdaq. They were spared only because the hackers hadn’t bothered to try.
  8. By mid-2011, investigators began to conclude that the Russians weren’t trying to sabotage Nasdaq.

Zocalo: Amazon Just Fired a Gun at Microsoft, Oracle and Dropbox

July 10, 2014

Amazon has made its name in ecommerce and cloud but its next frontier may be productivity applications and in the process, they may disrupt the entire enterprise software and cloud market. Zocalo is a new service from the company which allows the sharing of numerous document types with full version reviewed support and the ability to store files in specific geographical locations for compliance reasons. It works across devices (pretty much all of them), continents (files can be stored in the US and Europe (Ireleand) as of today) and can communicate with Active Directory if required. File transfers are encrypted and documents can be shared internally and externally.

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