Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Bolste Offers Your Company Workflow 2.0

The company says its developed a Business Operating System There are a bewildering number of corporate solutions which are cloud-based and help...

Full Story »

State of the IoT Market: Kore, Polaris, Cradlepoint

Cradlepoint talks scaling IoT at IoT Evolution ExpoAt the most recent IoT Evolution Expo in Fort Lauderdale, Florida, we had a chance...

Full Story »

The Flexible App Strategy

Dialogic has long been associated with communications applications.  Over the years, billions of dollars of value-added services have been enabled because an...

Full Story »

Dialogic Plunges into Apps with PowerVille

By technology standards, Dialogic is a veteran – having been established in 1983, the company has supplied communications infrastructure used by carriers,...

Full Story »

Breaking Rumor: Verizon to buy XO

Spectrum is the new beach front property according to Peter Radizeski @radinfo and he has a very reliable source which tells him...

Full Story »

Momentum Trolls Windstream (Going Up-Market)

I received this email yesterday from Momentum with the letter attached (with far too much private info not blacked out.) "As...

Full Story »

What to expect at MWC 2016

The biggest, baddest (and I mean that in the best way possible!) communications show on the planet, Mobile World Congress, is only...

Full Story »

Versay Solutions Moves to Support the Omnichannel World

August 31, 2015

A company known for professional services in the contact center –
Chicago-based Versay Solutions has more recently applied its skills in analytics and more to the world of omnichannel. According to Stephanie Laureys, Client Services Manager for the company – they are able to leverage leading-edge tech and assimilate it into existing technologies quite easily. For example, a demo she showed, consisted of an Amazon Echo speaker integrated with its middleware to allow a user to ask the speaker to send a text or make a conference call.

The company has deep experience in speech app and IVR design using open standards such as SIP, VXML and others.

Splice Software Uses the Power of Analytics to Expand its Product Line

August 31, 2015

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the first mainstream story, in fact, describing the concept revolved around a retailer knowing a customer was pregnant before her family knew. The possibilities are certainly endless. You may recall a post I wrote some time back about IBM and the concept of digital Darwinism – the idea that companies that embrace new technology will win out over those that do not.

Jet.com The .Good the .Bad and the .Ugly

August 31, 2015



The .Good

I’ve been using the new ecommerce site Jet.com for a few weeks and so far I have found the selection to be about 20-30% of what Amazon offers. For example you can buy rice cookers but not from Black & Decker. I was intrigued by the site when I heard the CEO on CNBC say the company loses 15-20% on each sale and becomes profitable around 15 million users. I immediately started pricing items on the site and found great savings over Amazon.



VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

August 31, 2015



The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers flirted with the technology about a decade ago but never got their systems to work very well. Apple – to its credit, released a solution which is very good.

Lasers are the Future of Drone Fighting

August 31, 2015

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February 2014, in fact, I said there was a coming urban drone war and since then, drones with guns and explosives have been created. More recently I wrote about drones almost being used to attack federal buildings in Connecticut – thankfully without success and how a drone flew to the White House. I even wrote about a possible solution to the problem using microphones from SmartSense.

Dialogic: The Software Powering Next-Gen Networks

August 27, 2015

Much of the communications solutions industry owes a debt of gratitude to Dialogic – the company that really helped pave the way for the once disparate worlds of voice and data to work together. The company was a major player in the communications enabling equipment market in the eighties and nineties allowing "off the shelf" computers for the first time, to host telephony apps. If you’ve heard the acronyms CTI or computer telephony integration or just plain CT it’s because Dialogic, NMS and a few other companies permitted computer servers to handle media processing tasks. If you’re interested in more about the company – check out my posts or those on TMCnet.

Clinton's BYOD Phones, E-mail Server May Achieve Bin Laden's Goal

August 20, 2015

One of Osama Bin Laden’s goals was to assassinate president Obama in order to get Joe Biden promoted to president.

Said Bin Laden:

Obama is the head of infidelity and killing him automatically will make [Vice President] Biden take over the presidency. . . . Biden is totally unprepared for that post, which will lead the U.S.

CyberFlow Analytics Detects Cybersecurity Breach Anomalies

August 17, 2015

Security experts agree – there is absolutely no way to ensure your network is 100% safe from cybercriminals – if they really want to get in, they will. All you can do is put as many layers down in front of them to make your system less attractive. In addition, malicious users have become experts at writing code which varies its port usage and encrypts packets to be virtually invisible to many of today’s forensic tools as they hide in normal traffic flows.

Moreover, breaches typically start with a break-in or infiltration, then there is reconnaissance and finally, exfiltration.

Epson Moverio is the Ideal Wearable Drone Companion

August 12, 2015

IoT Has a Serious Image Problem - Here's Why

August 12, 2015

Featured Events