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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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When Does WebRTC Need a Media Server? Reason #6

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper...

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The Six Degrees of Mobile Data Plan Innovation: It's Not All About Data- Mobile Voice and Messaging Share Plans Offer Plenty of Appeal

Alcatel-Lucent’s Rich Crowe continues the Six Degrees of Mobile Data Plan Innovation blog series by examining the degree to which consumers are interested in share plans that include unlimited voice and messaging but don’t include data.

The last Six Degrees blog explored consumer attitudes toward two different mobile share plan options: sharing data only and sharing voice, messaging and data. This blog will explore attitudes toward a 3rd option: sharing unlimited voice and messaging — but not data — across multiple devices or subscribers.

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Camera-Phone Opportunity Exists for Samsung

April 14, 2014

There exists an opportunity for a superior camera with 10x or greater zoom coupled with the traditional things we are used to on a phone like Instagram and Facebook support. Note, last year's Samsung's Galaxy S4 Zoom camera-phone went too far... You don't want to hold a big clunky camera to your face. The point is, if you are going to sell a camera that zooms, then it will be a data only device.

Tomorrow is Purchase Google Glass Day!

April 14, 2014

If you are a wearable tech fan, tomorrow is a big day as you will finally be able to (if you are lucky) get ahold of Google Glass for yourself. Talk about a great way to ease the pain of tax day and a way to spend your refund - with one simple activity.

The predictions for wearable computing growth have been off the charts  and every company it seems wants to be the leader in designing the next generation of computing device. Will Glass be one of the ways we communicate with technology going forward?

Drones are Huge at NAB 2014

April 8, 2014

Here at NAB 2014 in Las Vegas the show is awash in cameras, lenses, mounts and talk of 4K but what I found most fascinating were the hundred-plus drones on display. They also seemed to capture much of the attention from attendees at the show. Of special note was the fact that drones were being sold by companies with huge booths as well as the smallest of the small. The point is the cost to make a drone is fairly low and reselling OEM drones is also fairly easy to do.

The Urban Drone Wars Continue

April 8, 2014

Two months ago I warned of the coming urban drone wars and I was 100% sure I was spot-on with my predictions about the future. My worst frears have come true today as just 20 miles or so from TMC's Norwalk, CT HQ, someone was arrested for trying to fly a drone with a bomb on it into a school and federal building. The implications are massive. Policing in two-dimensions with metal detectors doesn't help when we live in a world with three-dimensional threats!

Why Google and Apple Should Fear the new Microsoft

April 4, 2014

In decades of covering Microsoft, I don’t recall the company enjoying so much positive press at one time. They are literally transforming before our eyes – at least from the outside looking in. The first salvo has to be Office for iPad which I must admit is better than I expected. I have used Microsoft Word for many hours since its launch and although it is missing a bunch of features and has at least one bug which I discovered relating to the “paste as” icon not disappearing, it has a solid spell-check engine and works adequately.

New Extreme Networks Solutions Aim to be Simple, Fast and Smart

April 3, 2014

The traditional networking market is in an interesting place to occupy as recently, Juniper announced layoffs and recently Cisco announced it is making a major investment in the cloud space. At a high level does this mean the networking market is losing steam and will see less innovation?

Not according to Bob Noel, Senior Director, Solutions Marketing at Extreme Networks.

Emerging Threats IQRisk Query An Essential Security Tool

April 3, 2014

About a year ago, I shared there are 250,000 plus new pieces of malware being produced each day. Moreover, I explained how Emerging Threats thinks they can help with the problem. If there is one constant, it is that number – 250,000 new pieces of malware are still being detected daily by the company according to Ken Gramley, CEO.

Alcatel-Lucent Enterprise Wants to Boost Your Application Fluency

April 2, 2014

Updated April 3rd 2014: added "Enterprise" after each mention of Alcaterl-Lucent and clarified the role of the coprocessor in the E series model.

Alcatel-Lucent Enterprise recently made a number of intriguing enterprise announcements regarding new hardware and software to enable companies to better manage the myriad applications running on their network whether using wired or wireless access. Touting Unified Access with Application Fluency, their new solutions are designed to help you figure out exactly what your network is switching and moreover, what resource various applications are using.

HP All-IN on Cloud

April 2, 2014

This has been a busy time for people watching cloud news as on the one-hand Cisco threw their hat in the cloud ring with a major investment while Google sparked a cloud price war. To help you make sense of what is happening, I thought it made sense to share the insights of Margaret Dawson, Cloud Evangelist at HP.

She says enterprise customers are living in a hybrid world while dealing with apps which live across various environments and in the meantime they have to manage the complexity and security challenges.

Elastica Builds an SOC in the Cloud for the Cloud

April 2, 2014

Companies have a challenge that as more data has moved to cloud apps, they have lost the traditional visibility, threat detection and control they used to enjoy. As they evolve from a CAPEX model to OPEX in search of best-in-breed apps, there remains a large security hole which needs filling.

This is where elastica (recently out of stealth mode) comes in… In a conversation with Eric Andrews VP of Marketing and Rehan Jalil President & CEO, they told me that companies need to be able to track activity in and out of these cloud services. They attack security through a suite of cloud-based services as follows:

  • Their AUDIT shadow IT solution looks at the SaaS apps being used and reports how vulnerable each one is.
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