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Telecom Tidbits (part # 2450)

Amazon Using Trojan Horse Approach To Go After Smartphone Voice Market. Amazon is agressively pursuing the voice personal assistant market, focusing...

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Telecom Tidbits (#2449)

Telecom is still broken. Ordering a 1GB Internet port in a Lit building has turned from a 2 week turn up...

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Shock! IBM Reverses Telecommuting Policy. Here's Why

It's mind-boggling. It's incredible. The biggest news in tech culture is without question  the reversal by IBM regarding a telecommuting policy which...

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What does having no PSTN lines really mean?

There are firm actions starting to take place about PSTN sunset.  What this means is that our landline networks that we...

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10 Seismic Communications Trends Creating Billions in New Value

People need not apply in our brave new communications future Communications was once a person-to-person mechanism allowing individuals to collaborate or share...

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The Importance of Good Call Progress Analysis with Software Media Servers

Robo-Calls are rightly getting negative press and regulation. But Call Progress Analysis (CPA) has many legitimate uses beyond enabling Robo-Calls. Dialogic has...

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Will SD-WAN Crush Cisco?

As more and more providers add SD-WAN, what happens to Cisco (and ADTRAN and Juniper)? Think about this: SD-WAN providers use...

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Methbot: These ARE the Russian Cybercriminals We're Looking For

December 20, 2016

We have heard that Russian hacking caused Hillary Clinton the election for the last few weeks. But some surmise that pushing this narrative was done expressly to sway electors. Now that the vote is behind us - perhaps the Russian hacking that really deserves media attention is Methbot - a clever solution where hackers purchased blocks of IP addresses - making them appear to be in the U.S. and using Chrome on Macbooks to watch videos.

How TaskRabbit's CEO Can Help Diversify Tech

December 19, 2016

It’s one thing to talk about increasing diversity at your company. It’s another to both recognize there’s a need to take steps to better balance opportunity and representation for different types of people, and then put the processes, goals, and measurements in place to make that reality at your organization. That’s what TaskRabbit CEO Stacy Brown-Philpot (pictured)has been working to do since her arrival in Silicon Valley. My Colleague, Paula Bernier goes into some detail about how Brown-Philpot went from collecting newspaper subscriber payments in Detroit to CEO of TaskRabbit – with stints at Goldman Sachs and Google in-between.

The Utter Hypocrisy of Feigned Russian Hacker Outrage

December 19, 2016

From the president to the mainstream media, all of a sudden it seems state-sponsored hacking is a problem

Whether you believe Barack Obama’s presidency was a failure or a success, there is no doubt on the subject of cybercrime, this administration not only failed to bring state-sponsored hackers to justice, they rewarded the people who directed them with hundreds of millions of dollars in cash.

The U.S. knew the Iranian government hacked American financial institutions as well as public infrastructure which could have killed Americans.

Mobilize Hopes to Boost Contact Center ROI

December 12, 2016

As automation touches every aspect of business, the contact center remains no exception as the move to improve this business has been constant from the PC-based software solutions like Telemagic in the eighties, CTI in the nineties, IP communications in the last decade and now the advent of intelligent agents or bots. While automated agents are available in a number of forms, ERICA from Mobilize is designed to be something new, different and more evolved.

Consider it to be an object-oriented IVR solution allowing rapid customization of the IVR without direct programming. Their Agent Maker software is supposed to be the solution to complex development needs.



President Zuckerberg? The Top 28 CEO Choices for U.S. President

December 12, 2016

Now that Donald Trump has become president, the mold has been broken and lots of other wealthy CEOs will throw their hats in the ring. Billionaire founder of Bloomberg L.P., Michael Bloomberg almost ran for president this time around according to reports.

A lot of hype has been made recently about Mark Zuckerberg toying with running for office. This got us thinking – what CEOs have enough name recognition or success to run for office and win?

2017 Predictions From Rich Tehrani

December 9, 2016

Without further ado, here are my predictions for the new year!!! What do you think? 

 

  1. We will see major financial problems begin to take shape at hardware companies without a solid cloud strategy.
  2. Trump’s new offshore tax rules will bring a flood of cash to tech companies – much of this will be shared via dividends and buybacks but it will also find its way into M&A as well as new product development.
  3. Smart factories with low cost energy will make the US a major force in manufacturing but this prediction will need to take 10 years to play out and thanks to IoT and robotics, the factory of tomorrow will need 1/10th the workers of today.
  4. Chinese cell phone provider Huawei or Xiaomi will become a serious thorn in the side of Samsung – producing low cost phones for hundreds less than the Korean maker and selling them in large numbers outside China.

The Most Important Marketing Automation Webinar of the Year

December 8, 2016

Many people know TMC as a company reporting on news. Many tech and communications companies leverage TMCnet and our various properties for marketing purposes, exhibiting at our conferences, lead generation, etc.

Yet marketers would often come to us and ask, how can I improve my return on investment from these leads? In other words, they now have lists of people at companies interested in their product category… How can they convert more of them into sales?

Foxconn Plays the Trump Presidency Brilliantly

December 8, 2016

Let’s start off with what will likely be taken poorly by U.S. workers… According to at least one company, you get paid more to be less loyal and show up to work less often than your Mexican counterparts.

Specifically, Gregory Hayes, the CEO of Carrier’s parent company United Technologies told Jim Cramer of CNBC:

So what’s good about Mexico? We have a very talented workforce in Mexico.

$4B Wireless Repair Market Event Comes to ITEXPO

December 1, 2016



Almost 8,000 wireless repair businesses employ over 20,000 people and the market is growing. Yes, it’s a $4 billion dollar market! Apple’s next-gen phones are rumored to be all glass once again which means the market likely isn’t going away any time soon. Where however do the people in this industry gather to learn more about how to market themselves and how to drive more traffic to their stores?

Ransomware Fog Rolls over SanFran Muni, SFMTA

November 28, 2016

We’ve known ransomware costs for a small- to medium-sized business can be $99,000, per Kapersky Labs. This includes lost business data, productivity and perhaps trade secrets or proprietary information, as well as increased spending on IT security.

A new Vanson Bourne survey, sponsored by SentinelOne of 500 cybersecurity decision makers reveals that recovery from a ransomware infection takes 33 employee hours. Suffering this potential consequence were the 48% of organizations that reported being subjected to at least one ransomware attack during the last 12 months.

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