Communications and Technology Blog

10 Lessons from Volleyball, Part 2

By Peter on Thursday, May 23

Part 1 of the 10 Business Lessons from Volleyball can be found here. In volleyball, the only play you control yourself is...

Full Story »

Tagged sales, strategy, volleyball

CloudTC and N-Able Acquired

By Peter on Wednesday, May 22

"Australian-owned IP PBX systems company, Vixtel, has completed the acquisition of Silicon Valley based glass phone developer, CloudTC, for an undisclosed figure,"...

Full Story »

Tagged hosted pbx, itexpo, mergers, phone system, RMM

ProfitBricks: Where InfiniBand Meets Cloud 2.0

By Rich Tehrani on Wednesday, May 22

In a recent meeting with William Toll and Pete Johnson of ProfitBricks, the pair were ecstatic to explain how their company has...

Full Story »

Tagged amazon, cloud computing, data center, ec2, infiniband, interop, profitbricks, public cloud, technology

Proactive Care Puts Operators One Step Ahead

By Peter Bernstein on Monday, May 20

By Thomas Fuerst, Senior Director, Multimedia Solutions MarketingAlcatel-Lucent

Monitoring and analyzing network data proactively saves operators time, money, and customers.

When a network service fails, it makes headlines, ticks off customers, and costs that network operator money. When a failure is headed off in advance, on the other hand, there might not be praise-laden headlines, but it's newsworthy nonetheless.

The traditional approach to customer care has typically been: a disgruntled customer calls customer service and complains of a service interruption or problem; the rep, learning of it for the first time, sends out a technician the next day, and eventually finds a resolution. Often, customers are left feeling put out, and the operator has spent significant time and money resolving the problem. Even worse is the customer who doesn’t call and just feels this is ‘typical’ of their network experience. That is a customer at risk of leaving.

Proactive care flips this dynamic on its head by using predictive analytics to identify potential outages or errors in the network and stop them before they occur. It consists of three main parts: one, constantly monitoring and measuring data on the network; two, real-time analysis of the data; and three, the most important, acting on that analysis to fix the problem.

Full Story »

Tagged Alcatel-Lucent, big data, customer care, KPIs, network monitoring, procativecare | Responses

10 Lessons from Volleyball

By Peter on Monday, May 20

I've played volleyball for over 25 years. I have traveled around the US to watch the pros live - both indoor...

Full Story »

Tagged hiring, strategy, volleyball

Emerging Threats Combats a Million Plus Pieces of New Malware a Week

By Rich Tehrani on Friday, May 17

There are 250,000 plus new pieces of malware being produced each day equating to one piece per person in the US in...

Full Story »

Tagged emerging threats, interop, malware, security

NFV-Based Software Telcos Need OSS/BSS Interoperability

By Rich Tehrani on Friday, May 17

One of the goals of ETSI NFV is to allow new entrants to provide solutions to carriers based on software instead of...

Full Story »

Tagged bss, carrier, ericsson, huawei, interoperability, nfv, nokia siemens networks, nsn, oss, sdn, software telco

Previous Pause Next

MWC 2013 Day One Trends

February 26, 2013

After a day of meetings there are some strong takeaways from the first day of Mobile World Congress in Barcelona. Interestingly devices played a large and yet small factor in my analysis. First off The Sony Xperia Z tablet was shown off here but crowds were lackluster. In examining the device I was amazed at how thin and light it was - it seemed like a larger iPad Mini in terms of weight and the feeling in the hands.

Posted in Apple, Cloud Computing, Consumer Electronics, MWC, Merger/Acquisition, SaaS, Technology, Wireless, iPad

Tagged: alcatel-lucent, apple, MWC, samsung, wifi : Related Tags: devices, thinner, device, apple

Ciena Launches New Services Play

February 25, 2013

Ciena has some exciting news when it comes to the world of service provider networks. We know the company as an equipment provider which has had years in the business but now they have branched out from not only upgrading networks but businesses. Chuck Kaplan VP Industry Marketing (pictured above) spent some time with me at Mobile World Congress 2013 explaining how his company has spent years helping customers not just spend money on their solutions but make it as well through a new consulting initiative.

The first step in the process is to redefine carrier services for a new world where data usage has tremendous spikes which are caused by things like cloud service utilization.

Posted in Broadband, MWC, Networking, Optical, Technology

Tagged: ciena, technology : Related Tags: helping carriers, company, customers, helping, carriers, world

Stoke GameChanger Improves Stadium Broadband Delivery

February 25, 2013

Dan McBride VP Marketing Stoke

Mobile and WiFi gateway solution provider Stoke recently launched at Mobile World Congress 2013 a new solution which is targeted at improving the customer experience at stadiums and metropolitan areas. The company's GameChanger solution in partnership with SOLiD Technologies brings together management, WiFi and fiber installation.

The idea is to allow a stadium to be WiFi and carrier agnostic meaning in a perfect world every customer will be able to come to a stadium and have coverage from their own provider.

Tagged: 3g, 4g, lte, MWC, security, stoke, technology, wifi : Related Tags: signaling loads, solution, stadium, stoke, company, customer

Volubill Updates Charging and Policy Solutions at MWC2013

February 25, 2013

Volubill the "converged charging and policy" company brought their solutions up to date at Mobile World Congress 2013 with the introduction of 4G LTE solutions. One of the interesting differentiators the company provides is allowing carriers to personalize virtually anything. For example, customer Orange Madagascar recently launched 18 new packages and will soon launch another 14. Each took 15 minutes to configure, test and deploy.

Posted in 4G, Broadband, IP Communications, MWC, Technology, Wireless

Tagged: 4g, lte, M2M, MWC, volubill, wifi : Related Tags: charging policy, carriers, company, solutions, carrier, volubill

Sony Xperia Tablet Z Impossibly Light

February 25, 2013

This new Sony tablet the Xperia Tablet Z is impossibly thin and light. It feels like an iPad Mini in terms of weight but its much larger. It's a very impressive offering from a company which ceded much of the consumer electronics market to Samsung, Apple and others. Interest levels here at Mobile World Congress 2013 in Barcelona seem lukewarm at best though. The Sony booth is busy on day one of the show - but this tablet isn't garnering excessive attention.

Posted in MWC

Tagged: barcelona, mwc, sony #xperia, wireless : Related Tags: xperia tablet, tablet impossibly, tablet

Broadcom Has Low-Power GPS Geofencing News and More at MWC2013

February 25, 2013

Broadcom made some big noise here at MWC with the launch of its 47521 GPS chip which is a follow-on to the 4752 they announced at the show last year. This new silicon-software solution allows real-geofencing due to its reduced power consumption which the company said was cut by a factor of 60! I say "real" - because currently geofencing drains battery so much, users have to turn it off.

While I naturally thought asset-tracking/M2M was the major market for the company, Donald Fuchs Director of Business Development for the Mobile and Wireless Group says this market is a "rounding error" compared to the size of the wireless space. His thoughts as well as those of Monika Gupta from Broadcom are that social networkingand mobile marketing are the main areas for such a technology.

Posted in MWC

Tagged: barcelona, broadcom, femtocells, mwc, small cells, technology, wireless : Related Tags: power consumption, users supported, company, solution, users, power

Oracle Not Shy at MWC

February 25, 2013

Oracle has never been bashful and their communications division seems to be happy to beat it's chest at Mobile World Congress 2013 in Barcelona. Once the Acme Packet merger solidifies, we can expect them to be even more aggressive.

Posted in MWC

Tagged: barcelona, mwc, oracle, wireless : Related Tags:

Alcatel-Lucent Pushes Tagline at MWC

February 25, 2013

Alcatel-Lucent pushes its tagline "At the speed of ideas" here at Mobile World Congress 2013 in Barcelona. Carrier equipment companies have long-struggled to enable carriers to rapidly adapt to changing markets and opportunities. This tagline certainly sums up the opportunity. With the company's new CEO at the helm, the issue will be delivering on the promise.

Posted in MWC

Tagged: barcelona, mwc, wireless : Related Tags: pushes tagline, alcatel lucent, lucent pushes, tagline

Made it to Mobile World Congress MWC2013

February 25, 2013

Mobile World Congress moved from the city center of Barcelona last year to a location by the airport meaning the tens of thousands of visitors to the show have a long commute - either by mass transit or cab. Finding a cab in the morning of course was a major challenge but regardless, I made it here. The sprawling event seems to feel more comfortable in this less cramped facility and I've spent the last hour trying to get my bearings. More to come.

Posted in MWC

Tagged: barcelona, mwc, technology, wireless : Related Tags: mobile world, world congress

Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 755 Next

Communications and Technology Blog - Tehrani.com