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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Advice for Partners for 2017 [podcast]

Jeff Ponts of Datatel; Emmett Tydings of AB&T Telecom; and Chris Palermo of GCN joined the podcast this week to talk...

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$4B Wireless Repair Market Event Comes to ITEXPO

Almost 8,000 wireless repair businesses employ over 20,000 people and the market is growing. Yes, it’s a $4 billion dollar market! Apple’s next-gen phones...

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Ad Blockers vs Mobile Advertisers

In September, I wrote a blog on why mobile advertising is expected to grow based on Mary Meeker’s yearly Internet Trends report. Something to...

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Ransomware Fog Rolls over SanFran Muni, SFMTA

We’ve known ransomware costs for a small- to medium-sized business can be $99,000, per Kapersky Labs. This includes lost business data,...

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Why you would give up the chance to strut around in Middle Earth Barbie wear? Allison Smith asks.

#Thankful! What for? Being able to speak...well, not as well as Allison Smith. Being able to design software and apps with code,...

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Happy Thanksgiving!

I don't think Ican write one better than I did 2 years ago, so here's a link to that piece. Happy...

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Comparing Different Types of Mobile Ads

Now that access to the internet via mobile devices is past 50% compared to access via desktop, it makes sense that internet...

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Will Amazon, Google and Apple Beat you to the Smart Machine Future?

June 1, 2016

Look no further than the latest news to see how cognitive computing is the future of computing. Chatbots and smart machines will increasingly help us search for things we want, communicate with others and generally make our lives easier. Many of the things you might use a personal assistant for today – or a specialized website or service will be provided by such bots.

Google Now, Siri and Alexa are every-day examples of this technology in action.

Windows 10 Includes Flipboard and Candy Crush Bloatware

May 29, 2016

Its Memorial Day weekend and while most of you are out in the park, having hot dogs, etc., I'm captivated with my new Microsoft Surface Book and how productive its making me. I may review it at some point in the future but for now the only problem I seem to have noticed with the hardware is the latch seems to lock and unlock repeatedly (when I press the button) - its not a very well-designed system. I don't plan on using it as a tablet so I am not too concerned about this issue. What is annoying though is for a device which is supposed to get 11-12 hours of battery life, it seems to tell me I will get 7:30.



But what is even more upsetting is I found Candy Crush Soda Saga in my Task Manager but when I went to Programs and Features to get rid of it, it isn't there.



EEOC Finds Silicon Valley filled with Racist, Sexist Criminals

May 27, 2016

Expect the summer of deflection to continue.

I have discovered the reason that there is a lack of diversity in Silicon Valley. It is because HR managers there are actively discriminating against women and minorities.

Michelle Maisto over at eWeek explains it all in a piece titled, Tech's Problem Is Bias, Not Qualified Candidates: Report.

API of the Week: Stitch Labs Adds Flexibility to Omnichannel Commerce

May 24, 2016



As the number of sales channels explodes, companies look to automation to help them manage inventory across them all. From Amazon to an internal ecommerce site and bricks and mortar, companies need a way to sync inventory, orders and data. This is where solutions from Stitch Labs come in… In addition to business analytics, they have over 30 integrations with sales and accounting solutions. They also have an API which gives customers such as Nomad, tremendous flexibility.

All About the API: The One Developer Event You Need

May 19, 2016

OK, I am going to start off by taking back the headline of this post... There isn't one of anything you need. If you have a sports car, you likely also need an SUV so your kids cramped in the backseat don't end up with deformed legs. If you have an iPhone, you likely also want an Android or Microsoft tablet because there are just some things iOS doesn't do very well.

So let's see if we can rephrase, shall we?

How Google Defends Its Monopoly Against the Trump DoJ

May 19, 2016

Updated May 20th, 2016. Yesterday's post was clearly in Beta.

Tim Cook wants to put a dagger in Google’s heart and this is how he could do it

They own the market. Google has a monopoly in search. Anyone who buys ads from the company or competes with them knows this.

API of the Week: Use Flowroute to Access the Multibillion Dollar Telecom API Space

May 18, 2016

Flowroute is one of the companies in technology that “gets it” when it comes to APIs. Yes, I know APIs aren’t new… Us developers have been using them and function calls since programming progressed beyond punch cards. It’s for this reason, some underestimate how much is happening in this area of technology. They may not realize just how much opportunity there is in opening up your platform to the world of developers and becoming the hub at the center of a thriving mini-economy you help create and foster.

The company had also sent me this email and it is so powerful, it literally took my breath away.

API of the Week: Vidyo APIs Add Value All Around Us

May 17, 2016

If you want your company to have a tremendous valuation, make it an integral part of a platform which allows others to benefit financially from effectively selling your products and services. Tens of thousands of resellers promote Microsoft software, hundreds of thousands develop software for iOS, Salesforce has a great partner ecosystem of app builders and so on. There are a few ways of becoming the platform company… From the inside out or the outside in.

In other words, once iPhones got in the hands of millions of people, the apps added value to the platform and by default, Apple, who is on the inside.

The Opportunities of the Dark Web

May 13, 2016

What I learned from the first-ever dark web event.



Yesterday, we held the world’s first Dark Web conference called Inside Dark Web – with partners Bob Miko and Alan Meckler. When we first decided to launch the event we discussed the business opportunities the dark web presents. After the event, there are a few observations I’ve made that I think are worth sharing.

Inside Dark Web Live Blog 2016

May 11, 2016





I will be live-blogging all about the latest dark web happenings from the show starting tomorrow. Gordon G. Chang, the author of Nuclear Showdown: North Korea Takes On the World as well as other works is about to take the stage here at the Inside Dark Web Conference.




The most dangerous criminals on the Dark Web are states. Hackers sponsored by Russia attacked Ukraine in the past. It is also a matter of time before a rogue state or bad actor takes out critical infrastructure in the US.




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