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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

How Technology can Eliminate White Supremacy

As our country is mired in race debates, it's interesting to see how technology has inadvertently begun to actually reduce the number...

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IoT and Real-Time Communications Convergence (Part 1)

At first glance, it might seem oxymoronic that IoT and real-time communications would converge.  I mean, IoT is all about sensors...

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The Long Tail of Cybersecurity

The long-tail, a term coined to describe the ability for organizations to sell vast amounts of products in small quantities accurately describes...

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MVNO's Need Their Own Infrastructure To Differentiate

Mobile Virtual Network Operators (MVNOs) are increasingly investing in their own infrastructure. Why?  Because running on someone else’s mobile network and trying...

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Newfies-Dialer Founder Belaid on Voice Broadcasting, AI, Chatbots

Areski Belaid, Star2Billing CTO and founder, as well as Newfies-Dialer explains his company's services that can push a business and especially contact...

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VoIP and Coding Addicted OpenSIPs Founder Bogdan Iancu Insight

The most superb community builders are few and far between, and in the IP communications coding world, one of those few is...

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Cluecon Sponsor YTel CEO & CTO: How Voice Providers Can Leverage AI & IOT

The best conferences and exhibitions are the ones in which we have had the chance to get to know some of people...

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The Drone Wars Have Arrived

February 22, 2017

An army of good drones will protect our high-value targets at all times. 

In February 2014 we warned of the impending urban drone wars:
The police department after dealing with this incident is forced to develop a policy which entails the deployment of drones which can’t fire weapons but are capable of interfering with other drones by knocking into them. After all, few municipalities will be like this one in Texas which is OK arming its drones. I predict most police departments will be concerned about lawsuits resulting from drones killing someone inadvertently.

Criminals will soon realize a single flying gadget won’t help them so much and will be drawn into a drone arms race requiring each side to ramp up their drone numbers in order to win any encounter.





Avaya Bankruptcy Really Doesn't Bother Buyers

February 21, 2017

At this month's ITEXPO we hosted a panel on Cloud UC with RingCentral, 8x8 and Broadsoft and one of the first questions I asked was what is the end-result of the Avaya bankruptcy on the mind of people making purchasing decisions. While the panelists and I were quick to point out that cloud and debt helped do Avaya in, the audience wasn't particularity concerned.



Out of about 500+ people in the room at the time one a few hands said the bankruptcy would affect their decision.

One would have expected it to be much higher - we would have guessed north of 15% but instead the number seemed to be similar to what the company's typical annual churn rate is.



Perhaps people have seen enough in their careers to know that Avaya products will still be maintained and serviced and likely invested in, regardless of what the bankruptcy courts decide.

That's what happened with the Nortel assets after all.

The funny thing is even though much is moving to the cloud, phones were everywhere at show... Peter Radizeski pointed out just how many phone vendors were exhibiting at the show. In addition, Sangoma drew much attention with their new phones.













PRVibes: IoT Evolution, The Enterprise IoT Event

February 20, 2017



We were just reading the wrap-up from Calysto Communications. PRVibes of IoT Evolution Expo Florida 2017, a few weeks back on Fort Lauderdale. We are humbled by the nice comments - thanks to all of you for making the show a success... Sponsors, speakers, attendees, the TMC team and Crossfire Media.

Here are a few of the nicest comments worth sharing (emphasis added by us):
The real value of IoT, in our opinion and that of many of the analysts that we speak with on a regular basis, will be found in the enterprise.




FCC Chairman Ajit Pai Wants Your Startphone FM Radio to Work

February 18, 2017

Bill Gates Thinks Robots that Steal Jobs Should be Taxed

February 18, 2017


In a recent interview with Quartz, Bill Gates said that a robot tax could finance jobs taking care of elderly people or working with kids in schools, for which needs are unmet and to which humans are particularly well suited. He argues that governments must oversee such programs rather than relying on businesses, in order to redirect the jobs to help people with lower incomes.

“You ought to be willing to raise the tax level and even slow down the speed” of automation, Gates argues.

This is an absolutely shocking sentiment from someone who founded Microsoft, one of the major forces driving automation forward in the world.

Should we have taxed computer operating systems and productivity suites because they made companies more efficient - allowing companies to hire less people? Moreover could it be argued that each copy of Microsoft Office put at least one accountant and secretary out of work and should be retroactively taxed $100,000 as a result?

Exactly which countries will be taxing robots? Wouldn't it be economic suicide to slow your country's move to robotic manufacturing if other countries have no restrictions?

Wouldn't it be better to have robotic factories in a country, as opposed to no factories?

Obviously Bill Gates has been extremely successful in his career and is the envy of many (including us) but this idea he espouses seems shocking from a person who played a huge part for the technology revolution we've been living in for many decades.












How Microsoft Just Scared the IT Community to Death

February 14, 2017



Brad Smith
, the President and Chief Legal Officer at Microsoft spoke recently at a conference and wrote about the need for a Digital Geneva Convention which would do a number of things. For example, it would eliminate targeting of tech companies, assist the private sector in dealing with attacks and restrain cyber-weapon development. “Conflicts between nations are no longer confined to the ground, sea and air, as cyberspace has become a potential new and global battleground,” he said.

The company went on to say it spends a tremendous amount on cybersecurity but it isn't enough... We need to do more, a lot more.

Why should this scare us to death?




Thank You IoT Evolution Community!

February 14, 2017

Thank you so much IoT Evolution participants - we appreciate you making the show a resounding success. In addition, thanks to all of you with positive Twitter comments - we really appreciate it. See below - emphasis added by us.

Our next two events are July 17-20th in Las Vegas and January 22-25, 2018, Orlando, FL.

Sample photo - we have more 



“Day 1 of #IoTEvolution in Florida and saw some huge names such as @Cisco @SAP and @Jooycar come together to talk all things IoT” - @MyMetiora







Surprising 2017 Tech Searches

February 13, 2017

We spent some time compiling what the community of tech buyers is searching for on TMCnet this year and were a bit surprised. The top result was Orange - the U.K based carrier followed by the largest tech company in China - Huawei and then the FCC and Verizon. Why Orange, we wondered? Nortel was a bit of a surprise to us as well because they no longer exist.

Trump, Obama and Other Topics I heard at ITEXPO

February 10, 2017



ITEXPO

is filled with leading-edge tech visionaries and people who travel a great deal so I figured it's worth passing along a few things I learned in Fort Lauderdale this past week.

  1. A few people were denied entry to the country to come to the show and I queried my team if it was related to our new President, Trump. The answer was shocking, the people were from the middle east and the Obama administration was in charge when they were denied entry. No one was denied under Trump, as far as I know. Of course, he hasn't been president for a long time so this could change but...
  2. A few people I spoke with this week, who frequently come to the U.S.


Greenfield Tech Has big news @ITEXPO

February 7, 2017



Greenfield Tech had a skew of news at ITEXPO 2017 in Fort Lauderdale, FL. Eric Klein and Nir Simionovich explained how the company has evolved their Cloudonix platform to be a Swiss Army Knife for telecom, consisting of media services, subscriber services and a SIP registrar layer.

One of the more interesting features is a backend cloud service and secure mobile SDK providing an end-to-end encrypted solution allowing companies to have secure conversations with customers. The idea is the communications within an app to a call center can be far more secure than the system we use today which has a number of issues.

For example, when a caller calls for help, their is no way to know for sure the caller is really who you might think as it is fairly easy to get access to personally identifiable information like social security numbers and maiden names, etc. Likewise, when a bank calls a customer, there is no way to know for sure it is the bank calling.





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