Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Sorry Apple, This is Really Samsung's Month

I find if you write about Android or Apple, you are often a target for people who will flame you on social...

Full Story »

Rich Tehrani Thoughts From California

I've been on the road in Vegas and California over the past ten days or so. Here are my thoughts. The Venetian...

Full Story »

GENBAND Kandy Goes Public at Ruby Skye

Last night, GENBAND hosted a gala premiere at Ruby Skye in San Francisco for its official Kandy launch - the transitional solution...

Full Story »

Peter's View: The Channel Ecosystem

I read CRAIG'S VIEW: THE NEW CHANNEL ECOSYSTEM by Craig Schlagbaum, channel chief at Comcast. My response was too long for...

Full Story »

2 Ways to Maximize Your Vendor Relationship

As channel partners, we get hammered all the time to sell vendor's stuff - even if it is unreasonable or doesn't...

Full Story »

The Changing Definition of the Diameter Signaling Controller and Diameter Routing Agent (DRA)

Next week, I will be speaking at the Signaling Focus Day of LTE Asia.  The signaling focus day obviously will have...

Full Story »

The Cat Video Index: A Simple View of Data Costs

By: Andy Porter, Product Manager in the Payment, Policy and Charging department at Alcatel-Lucent

The Economist has its famous Big Mac index for comparing buying power across countries. But I wanted an index that focuses on the cost of mobile data usage. That meant I had to find a data-charging equivalent of the Big Mac. I needed an item that crosses cultural boundaries, is universally understood and is available worldwide.

I considered many possibilities. But the answer arrived when I saw my daughter laughing at a video of a cat playing a piano. Obviously, the mobile data equivalent of the Big Mac is the YouTube video. It’s a universally available service that is easily measured in quantitative terms, making it ideal for comparing mobile data costs.

In honor of my daughter, I chose the classic “piano-playing cat” as the baseline video. And by the way, this cat video has been viewed over 34 million times, proving its suitability as a baseline.

Full Story »

Verizon Really wants you to buy an Android

May 6, 2014

We Don't need a #AmazonCart Hashtag

May 6, 2014

Generally I think Amazon is an amazing company doing amazing things and I am a big fan of Twitter but I don’t see any reason why the launch of #AmazonCart will be a big deal for anyone. The idea is you use a hashtag to add an item to your shopping cart.

I am also an avid user of Twitter I might add but I don’t understand why I would want to put something in my Amazon cart from Twitter; especially if I then have to go to Amazon to finish the process.

Perhaps I am unique but the system I use now of adding to cart or buying with a 1-click strategy works amazingly well for me.

Will Target CEO Removal Help Boost IT Security?

May 6, 2014




Corporate security needs to be taken very seriously – especially in light of the fact that hackers can be nation-states, organized crime syndicates or other groups with significant resources. To date, companies in the US and elsewhere have shown they are vulnerable to attacks. And to be quite honest, with all the software which companies run, each with frequent updates and patches, corporate networks can seem more like Swiss cheese than Fort Knox.


Still, companies can and need to do more.

To Compete with Google, Apple Should Buy DuckDuckGo

May 5, 2014



Apple is in an outright war with Google and lawsuit wins against Samsung while helpful to the tune of a few hundred million dollars are great, to compete with Android the company must attack the very core of Google which is search. DuckDuckGo is the more secure alternative to Google Search. It isn’t as robust or as useful but at least the chairman of the company didn’t say that if you don’t want people to know what you are doing online, maybe you shouldn’t be doing it in the first place.





While Google spreads itself thinner and thinner, the opportunity may exist to take on their core competency.

Rebirth of Paper Boys to Reduce Unemployment

May 5, 2014

When I was a kid my best friend had a paper route and on occasion I would run it for him. For those of my readers not old enough to know, grade-school kids used to deliver papers in the neighborhoods of the US. Sure, this practice still takes place but on a much smaller scale than before. Now the term is likely “paper people” but putting aside political correctness, I couldn’t help by think of this idea in response to what is happening in Congress and private industry.

Microsoft Needs More Detail Sweating to Compete

May 4, 2014

A trip to the Microsoft store reminded me of what the company needs to do to improve itself to the point where it can compete more effectively with Apple. I was at the Westchester Mall yesterday in White Plains, New York and the staff was very friendly and helpful but they made a mistake worth pointing out.

All the workers I encountered in the store asked if I took their survey which could result in me winning a new phone.

22 Countries Looking to Win Free Contact Center Makeover

April 29, 2014

Some time back I shared with you that you could win a multimillion dollar call center makeover by filling out an application. I asked Interactive Intelligence, the company behind the campaign how much demand there has been for this contest and it seems pretty great.

I specifically requested countries where the applications originated and look at this, a total of 22 have participated so far. Pretty impressive.

Australia

Belgium

Brazil

Canada

Colombia

Ecuador

Germany

Hong Kong

India

Italy

Latvia

Mexico

Morocco

Netherlands

New Zealand

Peru

Portugal

Saudi Arabia

South Africa

Spain

USA

Zimbabwe


April 30th May 9th is the last day to enter so get on the ball now if you want to participate in this exciting contest and possibly add some new countries to the list above.




How SmartSenseCom uses Microphones to Detect Drone Threats

April 29, 2014



A frequent concern I have shared these past months is drones used as weapons – whether they are equipped with firearms or explosives. Security today is quite-often a two-dimensional affair, especially in outdoor arenas such as stadiums where a pat down and metal detector are typically used to ensure there aren’t any dangerous items being brought in. When a third-dimension becomes available to criminals and terrorists, the situation quickly spirals in complexity.

The question civilized society has to ask is how do we prevent crime and terrorism as the threat evolves from 2D to 3D?







Enter SmartSenseCom Inc., a company in semi-stealth mode using ultra-sensitive microphones (PDF) to detect the electric motors associated with flying objects.

Games: The Biggest Opportunity Carriers are Ignoring

April 25, 2014

Carriers are losing control over core network services such as voice and text which is in-turn making them dumb-pipe providers. While wireless is still a profitable business, the presence of companies like T-Mobile and Sprint in the US makes it more difficult than ever for carriers like AT&T and Verizon to keep their higher than industry-average margins. Just this week in fact, Sprint said it will unlock all its phones in less than 12 months. Add to that the bring-your-own-device mentality that T-Mobile has brought from Europe to the US and you can see why the 2-year contract; a mainstay in the US carrier market is slowly disappearing as customers migrate to options like AT&T’s Next plan.

Boingo, GigSky, XCom: Why my Europe Connectivity was Awesome

April 23, 2014

A while back, I had a chance to go to MWC (news and analysis) in Barcelona, Spain and like many of you who travel internationally, I was concerned about my cellular bill as I enjoy the relative generosity of multigigabyte 4G data plans in the US. In Europe however the costs can grow quickly. When headed overseas, Verizon charges $25 per 100 MB of data. As many US devices are locked, it becomes a hassle to bypass such restrictions with multiple devices and a bevy of SIM cards.

Featured Events