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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Why Pivot?

In business, a pivot is a strategy change (especially in Lean Startup processes). When you look at brick-and-mortar companies like RadioShack,...

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Thoughts on the Industry Right Now

All the forecasts: have any of them been accurate? Or is it just a way to sell reports? If it is,...

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Hosted PBX Sales Increasing

Blame some of it on the TDM-to-IP transition, but a lot of the reason that Hosted PBX sales are increasing is...

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Intel Buys Way into Tablets While $99 may be Microsoft Sweet Spot

Intel recently reported earnings and the takeaway is the company is going to focus more on Android and ramp up subsidies to...

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Why the Fax Isn't As Outdated As You Think

I wrote a blog about faxing a few months ago and got an overwhelming response. Got some comments via email and...

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Camera-Phone Opportunity Exists for Samsung

There exists an opportunity for a superior camera with 10x or greater zoom coupled with the traditional things we are used to...

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Tomorrow is Purchase Google Glass Day!

If you are a wearable tech fan, tomorrow is a big day as you will finally be able to (if you are...

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Gold Systems Webinar

April 27, 2005

According to the Gold Systems Webinar I am on now, AAA on Minnesota has increased customer satisfaction using speech technology from Gold Systems. They have reduced agent turnover as a result of using speech and the agents are now not as threatened as they once were. The agents are happy that the mundane calls are being handled by automation. Agents get to deal with calls that have to do with personal service.

68 VoIP URL Changes

April 27, 2005

A fairly big day for VoIP URLs. In case you are interested in who took blogvoip.com (I am); They are hiding behind a hosting company. Voipwhitepages.com is taken by John Zelenka from NY and Voipcallaccounting is also taken from someone in NY -- in this case a company named MBG.

86voip.net
apexvoip.com
blogvoip.com
blogvoip.net
cheapvoip.us
cheapvoipcall.com
cheapvoipservice.com
davoipster.com
gts-voip.com
lambanvoipc.com
multichannelvoip.com
voip-discount.biz
voip-discount.info
voip-discount.net
voip-discount.org
voip-konferenz.org
voip-saves.com
voipay.biz
voipay.org
voipcallaccounting.com
voipephone.com
voipnetworks.biz
voipnewsblog.com
voipnewsblog.net
voiprebate.com
voiprebates.com
voiptelinc.com
africavoip.net
amazonvoip.com
anywherevoip.net
aolvoip.net
ccvoip.com
cellfonevoip.com
cellphonevoip.com
cellularvoip.com
cingularvoip.com
comcastvoip.com
connectvoip.com
coxvoip.com
dishvoip.com
echostarvoip.com
echovoip.com
flashvoip.net
indiavoip.net
nextelvoip.com
nokiavoip.com
pacificvoip.us
qwestvoip.net
roadrunnervoip.com
rrvoip.com
satellitevoip.net
satvoip.net
solucionesvoip.com
solucionesvoip.net
sprintvoip.net
verizonvoip.net
voip-la.com
voipaz.com
voipeverywhere.com
voipgroup.net
voipphonesystems.net
voipspecial.com
voipwhitepages.com
voipwhitepages.net
voipwp.com
voipyellowpages.net
voipyp.net
wirelessvoip.net




































































TV: Mobile Killer App

April 27, 2005

TV is so addictive that this report about it being a mobile killer app is probably dead right. Between sports, 24 and Apprentice Season 11, we won’t be watching less TV any time soon. Mobile TV makes infinite sense and the question is who will benefit from the growth of the market. ABI Research has a new report on this market and here are some of the things it covers:

  • What is the general outlook for TV in the cellphone for the next five years?

Apple Burns Books

April 27, 2005

OK so they aren’t really burning books but they are pulling all Wiley & Sons books off the shelf because of the latest book from the company named “iCon Steve Jobs: The Greatest Second Act in the History of Business,” which is an unauthorized biography of Steve Jobs. Excerpt from WSJ:

Apple, of Cupertino, Calif., removed the books last week from all 104 of its stores after failing in a monthlong attempt to persuade John Wiley & Sons not to release "iCon Steve Jobs: The Greatest Second Act in the History of Business," which is to go on sale within the next six weeks, the publisher said.

The book-spurning is only the latest attempt by Apple executives to crack down on writers who publish or distribute unauthorized or secret information about the computer maker.

It's a strategy that experts in brand management say is likely to backfire, only adding to the notoriety of Apple's critics and encouraging sales in countless other bookstores.
"Pulling books off the shelf is a little draconian," said Rob Frankel, a brand consultant. "It reeks of repression."

The book's author, Jeffrey Young, says Mr. Jobs has nothing to fear from "iCon." It's a chronicle of Mr. Jobs's rise as an innovator and entrepreneur and includes details about his personal life such as his divorce and fight with cancer, he said.

"I thought the book was pretty positive and laudatory," Mr. Young said. "It covers his personal life and there is something about his illness. I wouldn't call any of it outrageous.










WiFi as Utility

April 27, 2005

Qwest Blocks SBC And AT&T?

April 26, 2005

Of course it should be obvious to anyone that VoIP is wreaking havoc on service providers. This technology had two false starts but is so entrenched now that service providers are rethinking how they will exist in the future. There is safety in numbers it seems and this is why we are seeing carriers herd together in smaller groups that eventually merge together.

But in the end consumers don’t benefit when service providers get too strong. This is exactly what Qwest is telling the FCC as they petition the government body to block the proposed merger of SBC and AT&T.

SBC has many reasons to initiate this acquisition not the least of which is reducing a powerful lobbying opponent from the industry.



Vo-ip

April 26, 2005

Cisco Buys Sipura

April 26, 2005

VoIP Confusion

April 25, 2005

I am too close to the technology to be objective perhaps but is VoIP that confusing? The term I mean. Is it sooo terrible. According to a the Global Language Monitor – the self-appointed Internet acronym Military Police, VoIP is on the Top 10 list and is in fact #2.

America, The Leader in Technology?

April 24, 2005

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