Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

WebRTC SFU Architecture = Champion of Large Scale Video Conferences

Whether it’s one bad connection degrading the quality of the entire conference, or problems with the underlying media server or conference call...

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New Obama Immigration Rules and Trump's Lower Taxes and Regs to Boost Economy

Before Donald Trump gets inaugurated, its worth noting that the U.S. Government finally did something right when it comes to immigration. For...

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The Deskphone Market... it's Alive; it's Alive!

The deskphone market has been left for dead by many but there is still room in the space for the device to...

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Congrats to TMC Customer Phone.com

Hats off to Phone.com for big customer wins in 2016. The cloud communications company landed new partners and clients like StructuredWeb, Liftmaster and The City of Newark....

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WebRTC MCU Architecture - All For One And One For All

The conferencing market is huge. It was expected to be over $2B in size in 2016.  And with good reason – it fulfills...

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The Fight to Make a Living in Cloud

How many articles and keynotes have been about how channel partners aren't jumping into cloud? I find it funny that it...

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Raven Guru The "Just Right" Marketing Agency

Not too big, not too small. All the experience, none of the fat.David Byrd is one of the more experienced marketers in...

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Service Provider Summit

September 7, 2005

This is part of the ITEXPO: Best VoIP Show In The World series of Blog entries.

We at TMC recognize that service providers are the backbone of the VoIP industry and every day they make up a larger and larger part of the community served by TMC publications and events.

I salute you today's service provider as only you have to deal with ever-changing government regulation and technology that mutates faster than bacteria in Chernobyl. You are in a turbulent but invigorating market. Come to ITEXPO and be part of the Service Provider Summit. In addition to hearing Michael Powell speak and getting his perspective for the first time as a non-government worker, come hear Carly Fiorina who has sat on the board of Cisco and was the #2 person at Lucent for a considerable period.

Vonage Hits 1 Million Lines

September 7, 2005

I was a  Bar Mitzvah for a cousin this past weekend and ran into my accountant who is definitely not on the leading edge of technology. He does use a PC and has DSL but he is not a person that you would discuss nanotechnology with at a dinner party.

We got to discussing business sand I mentioned how Internet Telephony Magazine is doing great… It is one of the thickest books in the tech market and advertisers are telling us they get great results. I told him about how our website TMCnet has between half a million to a million unique visitors a month and that our last three ITEXPOs were sold out and they are growing around 100% per year.

He was floored. The last time we spoke was the height of the telecom depression back in 2003.

We got to speaking about why things are so good and I explained it is the VoIP market that is on fire.





The Most Smog

September 7, 2005

The Only Show Where We Will Focus On How To Make Money Selling VoIP

September 7, 2005

This is part of the ITEXPO: Best VoIP Show In The World series of Blog entries.

Over 600 resellers attended a standing room only conference in Miami titled “Make Money Selling VoIP Products and Services”. I was on stage along with a few distinguished panel members educating the audience on how thy can make the most money selling products and services in the voice over IP market. If you are a VAR, a VAD, an interconnect or an international delegate that wants to learn about the tremendous opportunity VoIP affords you, you cannot afford to miss this session.

This is yet another in a long list of sessions you can't find elsewhere?



ViaTalk Gives Gas

September 7, 2005

Signs of fierce competition are generally easy to spot. I noticed one today when I was scanning TMCnet news. A company called ViaTalk is giving away gas cards for customers who prepay for two-years worth of VoIP service.

According to the ViaTalk release the CEO drives a ViaTalk branded Hummer and has a “1MPG” license plate. He obviously knows a thing or two about high gas prices.

The cost for the service is $16/month for unlimited US and Canada calling.



VoIP And The Electric Toothbrush

September 6, 2005

This past weekend I went to the pharmacy because my youngest daughter Nicole needed diapers. Well that is sort of an excuse because I needed a slew of things as well. I didn’t make a list. I rarely do when going to the pharmacy.

Comdial and PBX/CTI History

September 6, 2005

Today is a pretty historic day for me as one of the first companies I ever visited in the CTI space was a company called Comdial. Back in 1996 this was one of the leading PBX companies in terms of technology, general momentum and marketing. If you thought of advanced PBX companies, Comdial was at the top of your list. Inter-Tel was another company that came to mind at the time and there was quite a rivalry between the two organizations.

When I visited Comdial headquarters in 1996, I was impressed as it was the largest company headquarters I believe I have ever seen.

Katrina Red Cross Concert

September 2, 2005

When disasters strike or there is a need for large amounts of money to be donated to charitable causes it is usually the teleservices outsourcing companies that come to the rescue. These sorts of companies have been called many things over the past two decades from telemarketing companies to now the more fashionable business process outsourcing or BPO companies.

Tonight, Friday, September 2, 2005 NBC will be hosting a Red Cross telethon and part of the coalition of businesses that will be supporting this effort is TeleTech a company that has earned the distinction of being a Customer Interaction Solutions TOP 50 winner repeatedly over the past 20 years.

TeleTech has offered employees an opportunity to volunteer to take calls during the telethon and has committed to match their time in a cash donation to the American Red Cross. The Red Cross anticipates that more than half a million calls from donors making pledges during the telethon. As a result, several hundred TeleTech employees will be needed to join other call center volunteers nationally to handle the volume.



Gas Prices Fuel Conferencing

September 2, 2005

Gizmo Project

September 2, 2005

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