Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Spirent Triple-Play

May 3, 2005

With all the talk of providing triple-play services, it makes sense that Spirent would make a “play” (pun intended) for this space. Let’s face it, voice, video and data over single pipe is possible but when you consider that just carrying voice over IP on a small scale can be a challenge, what happens when ten thousand or millions of subscribers need simultaneous triple-play services. A testing solution makes a great deal of sense to deploy as you roll-out your services to the masses.

SPIRENT COMMUNICATIONS™ INTRODUCES AVALANCHE 7.0 FOR TRIPLE PLAY APPLICATION PERFORMANCE TESTING



System Tests Triple-Play Application Performance Along With QoS, SIP, IPsec Security and IPv4/6 Performance on a Per-Port Basis at Real-World Scale

LAS VEGAS - May 3, 2005 - Spirent Communications™ (NYSE: SPM; LSE: SPT), today announced the release of Avalanche 7.0, a test suite designed to validate the readiness of the IP infrastructure equipment for triple play services.

Avalanche 7.0 features real-world user and triple play traffic emulation along with automation flexibility to test multiple dimensions of the network. This includes the testing the capacity and functionality of both the network and network devices.





Psytechnics

May 3, 2005

It should come as no surprise that a company with a name Psytechnics is a strong engineering company. This is certainly not a marketing company with hollow technology under the covers, these guys really know their stuff and in this case the stuff is VoIP quality. A spin-off of BT, the research division went off on its own to strike it rich.

The company makes its living checking to see how jitter and latency are perceived by our ears. You know those MOS (mean opinion scores) ratings that tell us how good voice sounds?

Celebritization

May 3, 2005

I am kind of fed up with this runaway bride that disappeared, reappeared, was abducted, was not abducted, etc. I don't know her name and it is not worth finding her name to put it in this entry.

This entry serves as a vent. I believe I sometimes act as the guardian of such vent on occasions when the world gets caught up in ridiculous hysteria about stupidity. Utter stupidity.

VoIP at Interop

May 2, 2005

Off to Vegas. See you tomorrow at my VoIP Security session. I am really pumped up about this session. Just a few years back I was asked to speak on when VoIP will happen, Now that it has, I am getting asked more and more to discuss how to perfect it in any given situation.

Customized RSS Feeds

May 2, 2005

I have been hearing more and more about RSS and for those of you that aren't aware RSS is a technology that allows you to subscribe to content and get alerts on an RSS reader. Some readers convert feeds into e-mails while others are integrated into web browsers. I use rssreader.com which is a standalone program that is not as stable as I would like.

Over a year ago, TMCnet instituted news feeds on allowing people to subscribe via e-mail to anything they like. For example, you can subscribe to a keyword like IP PBX or Avaya.

Earl-Bird Deadline Approaching

May 2, 2005

I am blown away by the quality of attendees signing up for Speech-Word. Amazingly, it is not just call centers and OEMs but major service providers as well. I suppose these providers are looking to add speech to their customer support departments as well as using speech as a differentiator in their operations. Either way, the show should be very exciting. As I mentioned recently, people in the industry tell me frequently that if this is the year of VoIP, next year will be the year of speech.

Avaya and Just In Time Communications

May 2, 2005

VoIP Still Not Parasitic

May 1, 2005

Telecom Revolution

May 1, 2005

NetScout

May 1, 2005

I recently met with a company called NetScout that has some extremely useful network monitoring tools for the world of VoIP. By placing passive probes on the network, they are able to gather data flows and summarize the results in a database for you to analyze as needed. The company tells me they consider their flow recorder as the TiVo for your network. You can imagine how much storage you would need to really have a TiVo on your network -- they tell me their recorder can hold 40 terabytes.

The system can record calls, let you know what happened on your network at 2:00 AM last night, etc.

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