Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Chelsea Manning: Top U.S. Traitor and Leaker, May Become Senator

History Will Remember the U.S. Government as Going too Easy on Hackers and Leakers Photo courtesy of APThe United States made a...

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The End (and Beginning) of a Good Thing

After approximately 13 years and over 650 Tuesday morning blogs for Dialogic (and actually one last Thursday and this past Sunday), this...

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STP's Just Keep Going

  When I’m meeting with customers, usually I do a brief overview of our product line.  While we have all the cool...

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The Evolution of the Software Media Server

As part of Intel in the late 1990’s the Dialogic division saw a window into the incredible processing power of the forthcoming...

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Considerations for Cloud Based SBC's Part 2

  As Infrastructure as a Service (IaaS) takes hold, which means there are key communications infrastructure nodes running your business that are...

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Chess Master Dorsa Derakhshani Left Iranian Oppression for the U.S.

The origins of chess are not 100% known. Historians believe it was invented in India or China but either way, it spread...

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IVR in the Age of Siri and Alexa; Evolve or Die

We'd like to apologize in advance for the dramatic headline of this post, especially the evolve or die part but there is...

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Google Buys Technorati – Not

September 13, 2005

Tom, I have to disagree with your point about Google buying Technorati. Although there are compelling reasons for Google to do this they can do everything Technorati does and more with a few days of programming. After all legend has it that Google News was built in a few days… Blog search can be built in the same amount of time if not less.

Let’s look at the facts. Google already searches and indexes all the blogs out there anyway.

Skype Users Freak Out

September 13, 2005

Amazon.com Customer Care Center

September 13, 2005

Greg on eBay/Skype

September 12, 2005

Continental Airlines Workstations

September 12, 2005

US Robotics And VoIP

September 12, 2005

I mentioned recently that just about every company needs a VoIP strategy. You can embrace it, ignore it or just watch it. Regardless, you need a strategy. US Robotics now as a VoIP strategy.

The irony here is that the company built its business selling modems which off course transmitted data on telephone lines.

Oracle Buys Siebel

September 12, 2005

Oracle Buys Siebel

Months back I mentioned in my High Priority column in Customer Interaction Solutions magazine that there are web rumors of Oracle buying Siebel. Siebel is the perfect company for Oracle to acquire as it allows Ellison’s company to get large amounts of new maintenance revenue to help fuel the company’s need to constantly grow.

Today MarketWatch reported that indeed Oracle will purchase Siebel for $3.6 billion dollars.

This is not a good deal for the customer in my opinion as Siebel is the CRM leader and as such is focused exclusively on the customer relationship management market. A purchase by Oracle will no doubt dilute focus and attention from CRM, making it just another product line instead of a core strategy.

We can expect reduced innovation as there will be more of a focus on a cohesive software strategy as opposed to making and selling the world’s best CRM software.

Others will argue that in a world where integration becomes more and more important, Oracle will be able to leverage Siebel and have it talk seamlessly with other applications in the company’s portfolio. Yes, that is true but it removes the best of breed argument IT managers make when deciding what products to purchase.









eBay Buys Skype for $2.6 Billion

September 12, 2005

After all the rumors of eBay purchasing Skype and the downplaying by both companies, the acquisition is official today. As I mention in prior postings the significance of this announcement to the VoIP market cannot be understated. Ebay has finally helped the market put a valuation on a VoIP company and I am sure VCs and other companies in the space are ecstatic.

That is not to say everything is fine and dandy. BusinessWeek talks of frothy VoIP markets and other terms not heard since Allan Greenspan tried to talk down the Internet boom in the late nineties.

Whether 2.6 billion dollars is too much money to pay for a company with forward looking earnings (well 2005 anyway) of $60 million is unknown as Skype really has no equal in the VoIP space.



Fiber And VoIP In New Orleans

September 11, 2005

USA Today does a really good job with their technology stories. They really understand what is happening in telecom and other areas of technology and their reporters deserve a lot of credit. I recently added USA Today to my RSS reader and was blown away with the recent story I read titled Rebuilt New Orleans could be cutting edge. The general idea is that New Orleans can be a model city with fiber and IP and VoIP to every home.

Murphy’s Law

September 11, 2005

Sure enough. It was bound to happen. Don’t ever praise one piece of electronics at the expense of the other. No sooner did I sing the praises of the IBM T42P computer did it crash and burn.

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