Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

What is MANO and why do you need it?

MANO is a confusing topic.  What is it, why is it needed, and how do I get one?  First, let’s talk about...

Full Story »

iPad Pro Keyboard is Really Poor

The iPad Pro is yet another extension of the iOS family. While some consider its release to be a sign of failure,...

Full Story »

ISIS Brings Flip-Phone to Crowd-Sourced Cyber-Hacking Fight.

Its an interesting world we live in where a group like Anonymous which likely wasn't thought very highly has become a savior...

Full Story »

What Would an IoT Service Provider Even Do?

Service providers are eager to jump on the IoT train because of the vast opportunities. But what kind of service would they even provide?

Full Story »

The Business Case for IP Transformation: Is Your Business Ready?

By: Steve Blackshaw, IP Transformation Product Line Management, Alcatel-Lucent

Delivering successful change programs is a significant challenge. Undertaking a Readiness Assessment speeds the launch of new IP services, reduces risks and aligns corporate objectives with your program.

The Challenge of Change…a true story

So your company is planning an all IP network. The CTO is delivering technology roadmaps, the COO is assessing the service portals, and network designers have been architecting for eight months. The program is well underway and people are now starting to plan the migration.

So, you start to scope out the effort required to deliver migration and calculate that it requires hundreds of resources to manage a switchover. You approach engineering to secure the resources, and are informed HR is managing a release program, remunerating engineers to leave the company. The same engineers that you need to deliver your program!

Sound familiar?

Full Story »

Stanislovaitis Kickstarter Campaign Proves VoIP is Not Dead

VoIP is dead? We think not because it plays an integral part in effective unified communications, Internet of things and more. Plus,...

Full Story »

Mitel Analyst Event 2015 Live Blog #MitelNext

Mitel put on a nice event in Manhattan today. Wes Durow, CMO made a great presentation on where the company was and...

Full Story »

LA Times VoIP Story

May 21, 2005

European VoIP 911 Perspective

May 21, 2005

Here is a comment Tom Keating received on his VoIP Blog -- a European perspective on 911 and VoIP:

I fail to understand all this fuss, or better, with my European and Italian frame of mind, I understand it in the sense it is a nice way to slow down the use of VoIP.

I think the solution would be much easier than what it looks.
We talk about "dumb network" and "smart devices at the ends", it shouldn't be impossible to use the intelligence of the device to be able to configure for example your IP phone to send together with the IP number (which can change in a case of a dynamic IP) also the name and address of the owner.
And in the case of an owner who has more than one location it could be programmable with 2 or 3 addresses and a feature that allows us to change address whenever one has the need.

Besides, everything will be solved when we finally will all have a static IP (hopefully very soon with IPv6).
That would also solve other problems like spamming, since the Internet user would be traceable.

And I wouldn't agree that 911 saved all those lives.
We do not have it and still it doesn't look like the death range is much higher...

I guess it is more a psychological issue.

I also think that in most cases when you are able to dial a number you should also be able to say your name and location.

I Missed My First TMC Podcast

May 21, 2005

Even though I wasn't there, the podcast went really well. Just had a chance to listen to it and yes, as they mentioned in the podcast, I am up to my neck in diapers this weekend with the birth of new daughter and all. The team did an outstanding job and I am sorry I missed being there. Lots of good discussion here on the FCC order and a good point made is that LECs must assist VoIP providers in getting access to PSAPs. How much will the LECs charge?

FCC Fines

May 21, 2005

Quoted on GeekInformed

May 21, 2005

Speech Recognition Getting Better

May 20, 2005

And they say you can't improve on perfection. Just kidding. Yes, speech recognition levels can always improve (I am looking forward to speech technology translating the Indian telemarketers that call me from English to English). We all know that speech technologies that are extremely accurate are more expensive than others that have lower levels of accuracy.

911 Providers

May 20, 2005

Speech Technologies

May 20, 2005

What are the hottest areas of growth for speech technologies? If the registration database for Speech-World is any indication, the retail and financial markets as well as tier one service providers seem to be the place where speech will make its biggest impact going forward. The volume of calls being received by the companies on our registration list must be immense. I am looking forward to the show in Dallas, TX next week.

Off To The Hospital

May 19, 2005

Percipia Networks

May 19, 2005

Featured Events