Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

At ITEXPO, Cloudonix Adds Contextual Calling to Their Cost-Effective CPaaS Solution

At ITEXPO in Fort Lauderdale, I spoke with Eric Klein COO and Nir Simionovich Cloudonix.io to follow up on our conversation from last year...

Full Story »

Digital Transformation of Industry has Arrived thanks to Blockchain

Blockchain not just enables but encourages Digital Transformation of IndustryDigital transformation is being raced into by companies - and we're not exaggerating....

Full Story »

Jeff Pulver to Present at ITEXPO 2018 BlockChain

Retro Jeff Pulver and friends from VON show 2007...see anyone you know?!Jeff Pulver, who I can't help but follow every direction he...

Full Story »

190 million people use Quora | you should, too

Using Quora 5 - 10 minutes per week in a meaningful way is destined to be much better for your business than...

Full Story »

Chelsea Manning: Top U.S. Traitor and Leaker, May Become Senator

History Will Remember the U.S. Government as Going too Easy on Hackers and Leakers Photo courtesy of APThe United States made a...

Full Story »

The End (and Beginning) of a Good Thing

After approximately 13 years and over 650 Tuesday morning blogs for Dialogic (and actually one last Thursday and this past Sunday), this...

Full Story »

STP's Just Keep Going

  When I’m meeting with customers, usually I do a brief overview of our product line.  While we have all the cool...

Full Story »

IPOD NANO

September 10, 2005

I have been silent on he topic of the IPOD nano and it isnt because I wasn’t interested in the device but because I have been busy with everything else going on in VoIP and CRM this week. Getting back to the nano, I want one. This is the first time I have said this about any of the IPODs. I have had every portable audio gadget since Sony invented the category decades ago and decided I had no use for an MP3 player as my laptop usually does the trick for me just fine. Now though, I am not so sure.

ITEXPO Keynoters Make News

September 9, 2005

It is amazing to me how much news is being generated by two of our star attraction keynoters at Internet Telephony Conference & Expo. Today, Michael Powell announced he is joining the board of directors of ObjectVideo, Inc a video surveillance software firm. This ties in really well to our security/surveillance over IP session in the conference program. If you want to hear Mr. Powell come to ITEXPO to hear his keynote speech.

In other news, Carly Fiorina also joined a board today.

Ted in China?

September 9, 2005

Yet Another Skype Article

September 9, 2005

Thanks to John Wind a VoIP veteran and industry guru for sending me this link to a very good VoIP article that focuses on Skype and whether they will be purchased. It features an interview with Skype cofounder Janus Friis who has been pretty silent until this article. I just added his first and last name to my spell checker so I hope to hear more about him in the future. For the record, I feel like I should get a paycheck from Skype because I seem to be writing about them constantly today and yesterday:

China Bans VoIP
Skype and VoIP Ecosystems
What EBay Will Do For Skype and VoIP
EBay Buys Skype


I will have to bring this up with the company’s CEO Niklas Zennstrom in Los Angeles at Internet Telephony Conference & Expo next month – after his keynote of course :-) .











Implement a Voice Channel

September 9, 2005

Please join me on September 22nd 2005 at 1:00 EST to learn about enterprise Voice and how to harness it:

Here is some marketing-speak onthe event.
Developing the Enterprise Voice Channel


Customer contacts are expected to reach 30 billion this year, of which 45% will take place over the phone. The cost of poor service is high. So how does your enterprise measure up?

Today, automated speech recognition systems are improving both customer experience and operational efficiency.





China Bans VoIP

September 9, 2005

This article explains how Skype is annoying Chinese authorities who are seeing revenue dwindle. The Shanghai Daily reported that China Telecom's Shenzhen branch has already blacklisted users of Skype Out.

The paper explained a call from China to New York costs 27 time more via China Telecom than Skype! Ouch!.

Users of unauthorized VoIP services may be fined. Only six Chinese operators -- including China Telecom, China Mobile, China Unicom and China Netcom -- are allowed to operate VoIP services, the paper said.

Skype is available for domestic PC-to-PC calls in China via Tom.com.

I wonder if the WTO is going to get involved in these sorts of disputes and force the world to allow VoIP in their countries.







Dells US Call Centers

September 9, 2005

Skype and VoIP Ecosystems

September 9, 2005

I just read an article explaining Skype’s exciting new Voice Services Program, which allows any content provider to provide free or paid voice services. What differentiates this announcement from run of the mill partnering press releases put out by so many companies is the sheer volume of callers using Skype.

People say that Vonage will reach critical mass at around a million users. The company did in fact recently announce they have one million lines which for the sake of this article we will assume is the same thing. So Vonage has reached critical mass.

What EBay Will Do For Skype and VoIP

September 8, 2005

Virtually all the big boys in the software and technology service markets have some sort of VoIP strategy. AOL, Microsoft, Yahoo!, Google… It was only a matter of time before Ebay and others got into the game. Will Amazon.com be far behind?

Today may be one of the biggest days for VoIP in recent years because sources say that EBay is looking to spend between 2 and 5 billion dollars for Skype, the world’s Internet telephony leader.

At $3 billion, EBay is valued at approximately 43 time sales and that is a staggering amount.



EBay Buys Skype

September 8, 2005

Featured Events