Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Pros and Cons of Hosted vs. On Premise Phone Systems

Purchasing communications infrastructure equipment for your business, whether it’s data routers, SBCs or phone communication systems is difficult.  There are many vendor...

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Making Sense of Blockchain and Nothing Can Be Hidden in it?

The Bitfury Group and First Block Capital, on January 11, 2018, announced they had invested in Emercoin and would support the ground-breaking...

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Openpath Intros Next-Gen Access Control System

As everything in our lives has become smart; the phone, speaker, lights, cities, thermostats and doorbells, the reality is that pretty much...

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ZiipRoom Intros Must-Have Videoconferencing Solution

Friction or resistance is generally used to slow things down. In fact, a car's braking system is a great example of something very...

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Small Businesses Have Unique Needs When it Comes to Communication Systems

If you have a small business, chances are you have a business communication phone system someplace on premise.  That PBX communication system...

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ChatBots are Marching

Chances are you have talked to a Chatbot and didn’t even know it.  Like most contact center innovations, Chatbots have been driven...

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Why is the PSTN Long Tail So Long?

Even though VoIP and IP communications in general is now dominating all landline communications, why is the PSTN still there?  Why doesn’t...

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Apprentice With Martha

September 23, 2005

I had a chance to see a little Donald and Martha Apprentice last night and the comparisons were amazing. Donald’s boardroom is an intimidating place while Martha’s seems a lot more cozy and relaxed. Not only the décor put me at ease but Martha’s demeanor was very pleasant.

My wife wondered if she isnt being especially nice so as to mellow her image. Many people call her the B word (one day I imagine my kids will read my blog).

Adding Speech To The Enterprise

September 22, 2005

TMCnet Gets Even More Popular

September 22, 2005

TMCnet web traffic has been on a continual tear and this morning I noticed we are among  the 2,900 most popular websites in the world as ranked by Alexa. The exact number is 2,862. This out of all sites mind you. You can compare TMCnet to other sites if you like here.

Major news sites like the New York Times and Wall Street Journal will rank in the top 1,000.

The Only Show Witch Battle for the Enterprise/SMB

September 22, 2005

This is part of the ITEXPO: Best VoIP Show In The World series of Blog entries. Another TMC/ITEXPO first. This is the only show where you will see vendors fight for enterprise/SMB business. How do you make a decision in the market to purchase from one vendor over another?

Performance Optimization Talk

September 21, 2005

As you may recall I am speaking at the Black Point Inn today at a call center performance optimization seminar. When I embarked upon this location I entered it in my GPS and was off -- or so it would have been in a perfect world.

When I looked for the city of Prouts Neck, Maine, my GPS decided it would not cooperate. No amount of cajoling would allow me to enter my final destination without a city that the system would recognize.

Did I give up? No way.

The Only Show With The Future of IP Telephony Panel

September 21, 2005

This is part of the ITEXPO: Best VoIP Show In The World series of Blog entries.

This is has been the most popular event at past ITEXPOs and TMC is still the only show that focuses on the future of IP Telephony with a panel of experts who are in the trenches. You will find participants from Ditech Communications, MCI, IBM, Aculab, Quintum, Intel, Lucent Technologies, SipStorm and Altigen. Panelists are foremost experts in VoIP spanning many decades of experience. If you are deploying VoIP you need to look into the industry crystal ball to see the future.

The Only Show With TMC University classes

September 21, 2005

This is part of the ITEXPO: Best VoIP Show In The World series of Blog entries.

Countless people have told me that TMC University IP PBX certification made the difference between getting a job and not. Resellers have told me it is this certification that allowed them to win high-margin deals over their non accredited competitors. At the completion of TMC University courses all students must sit through a test and pass it in order to qualify to receive the honor and privilege of becoming a TMC University Graduate

This year we offer a 201 – advanced certification along with the 101 certification we have successfully taught for the past four Internet Telephony Conference & Expo events.

Past graduates

TMC University Details Page

TMC University Session Descriptions

Mobility Summit

September 20, 2005

This is part of the ITEXPO: Best VoIP Show In The World series of Blog entries. Another summit we have launched that is new and different from other events is TMC's Mobility Summit and it will focus on how you can use technology and process to keep prosumers in constant communication. This term prosumers is a blend of professional and consumer and it embodies the blurring lines of workers who must keep in touch with their office while at the same time juggling their responsibilities at home.

This summit will also help you enable knowledge workers and anyone who is not tethered to a desk. It can be useful for people who work in campus environments as well.

I hope to see you at this year’s Mobility Summit collocated with Internet Telephony Conference & Expo in Los Angeles, California next month.

The Only VoIP Event With Conferencing And Collaboration Over IP

September 20, 2005

IPTV Summit

September 20, 2005

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