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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Programmable SIMs for IoT, How DIDs Fit in and Alexa Fun

"Twilio ramps up mobile play with programmable SIMs for IoT and handsets with T-Mobile," says Ingrid lunden at TechCrunch. The idea behind...

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EEOC Finds Silicon Valley filled with Racist, Sexist Criminals

Expect the summer of deflection to continue. I have discovered the reason that there is a lack of diversity in Silicon Valley....

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Open Letter to LinkedIn

What started as a neat online rolodex evolved into a business networking site, but now is a lousy version of Facebook....

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API of the Week: Stitch Labs Adds Flexibility to Omnichannel Commerce

As the number of sales channels explodes, companies look to automation to help them manage inventory across them all. From Amazon to...

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ITW and the Importance of Services

As many of you know, ITW has historically been about wholesale voice minutes exchange.  But as voice minutes exchange has lessened in...

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All About the API: The One Developer Event You Need

OK, I am going to start off by taking back the headline of this post... There isn't one of anything you need....

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API of the Week: Use Flowroute to Access the Multibillion Dollar Telecom API Space

Flowroute is one of the companies in technology that “gets it” when it comes to APIs. Yes, I know APIs aren’t new…...

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Vemail Instead of E-Mail

June 21, 2005

A while back I switched to Verizon Wireless from T-Mobile as I often had dropped calls on the T-Mobile’s GSM network. One thing I missed from being on GSM was the great devices the GSM networks supported such as SonyEricsson phones that have e-mail clients built into them. I often used the voice recording function of the phone to then e-mail a WAV file to others. It was such a great productivity booster.

Alas, when I switched to Verizon I ended up with a phone that supports bluetooth but is so handicapped in features and has such a terrible user interface that I feel deprived when I use it.

AT&T WiMAX Deployment

June 21, 2005

Vonage and Avaya

June 20, 2005

The old adage of eating  one’s dog food is what is referred to when a company uses its own products internally. This is exactly what I thought of when I saw the announcement from Avaya that Vonage will be using their IP contact center solutions that are based on SIP. Is there a more synergistic merging of a company’s business model and the technology they choose to deploy in their customer-facing applications? I don’t think so.

This is an amazing example of how Vonage will be able to take a giant leap forward in customer service.

Adelphia Founder Rigas Sentenced to 15 Years in Prison

June 20, 2005

How much is enough? When you are a successful executive in the cable TV industry and you are making a nice healthy living, do you need to go out and defraud investors by using corporate money to purchase jet trips, cars and golf club memberships? Does it make sense to buy a $25 swath of land to protect the view from your house on the shareholder’s dime?

Well if your goal in life is to spend your remaining years behind bars then you should do all of the above and be just like John Rigas the founder of Adelphia Communications Corp. who just received 15 years in prison for doing all of the above.

We probably recall how this story ended – a company is bankrupt and sold off to others and shareholders – as they often do, lost out.
As seen in the LA Times.




Zennstrom Repeats Groundbreaking Keynote at ITEXPO

June 20, 2005

Last fall, Niklas Zennstrom honored TMC by choosing our show, Internet Telephony Conference & Expo to speak at via videoconference. This was his first-ever keynote in the US. His talk was very insightful and part of the buzz in the room when he was done was the SIP standard and how Skype doesn’t support it. There was also amazement as how many subscribers were on the network.

Here is Tom Keating’s take on the Skype - Zennstrom keynote.

We are very excited to be announcing that Niklas Zennstrom will once again be keynoting at Internet Telephony Conference & Expo in LA via videoconference.



Dinosaur Discoveries

June 19, 2005

SEI Receives Power Over Ethernet License

June 19, 2005

The Power over Ethernet market seems to have a bit more "juice" in it recently (sorry about that). I am hearing more about this nascent market and have spoken to a few people that have used the technology and are happy with it. To me it is counter-intuitive that PoE will be easily adopted on a large-scale basis but many people thought the same of broadband over cable and I have had a number of letters from angry professional engineers who worked in cable plants in the mid -nineties telling me the cable industry would never figure out broadband. Here is the most recent release I have received on the topic:

Frederick, MD (PRWEB) June 19, 2005 -- SEI, Inc, a leader in inline telecommunications powering, has received a non-exclusive license to manufacture and market Power over Ethernet (PoE) solutions under U.S. patent number 6,476,608 from PowerDsine.

Communications Mergers Full Committee Hearing POSTPONED

June 18, 2005

Telecom Competition

June 18, 2005

I received this e-mail this week from Consumer's Union and agree that we are seeing too many mega-mergers in telecom. The telecom industry is turning into a battle between those who want to innovate against those that want to regulate. VoIP has revolutionized telecom and we need to allow this revolution to continue. Allowing a few companies to own all the pipes to all the homes is the worst thing we can to foster innovation and competition.

VoIP and Outdated Telecom Laws

June 18, 2005

Here is a great article on VoIP regulation and outdated telecom laws by TMCnet’s newest reporter, Ted Glanzer. Here is an excerpt:

The Brand X case: On the judicial side, the U.S. Supreme Court is supposed to issue a decision any day now regarding the infamous Brand X case. The issue before the court is whether the FCC should regulate cable broadband service as a telecommunication service under the Telecommunications Act of 1996.

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