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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

$4B Wireless Repair Market Event Comes to ITEXPO

Almost 8,000 wireless repair businesses employ over 20,000 people and the market is growing. Yes, it’s a $4 billion dollar market! Apple’s next-gen phones...

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Ad Blockers vs Mobile Advertisers

In September, I wrote a blog on why mobile advertising is expected to grow based on Mary Meeker’s yearly Internet Trends report. Something to...

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Ransomware Fog Rolls over SanFran Muni, SFMTA

We’ve known ransomware costs for a small- to medium-sized business can be $99,000, per Kapersky Labs. This includes lost business data,...

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Why you would give up the chance to strut around in Middle Earth Barbie wear? Allison Smith asks.

#Thankful! What for? Being able to speak...well, not as well as Allison Smith. Being able to design software and apps with code,...

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Happy Thanksgiving!

I don't think Ican write one better than I did 2 years ago, so here's a link to that piece. Happy...

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Comparing Different Types of Mobile Ads

Now that access to the internet via mobile devices is past 50% compared to access via desktop, it makes sense that internet...

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UCaaS Round-Up (Tidbits 2443)

Nextiva, a Broadsoft powered ITSP, announced at their user conference that it has released a new UC&C or Workplace Comms platform...

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Illegal WiFi

July 7, 2005

Just when you thought the world was one big happy WiFi sharing place, someone gets arrested. Police recently charged a Florida man with a third-degree felony charge. According to this article, he allegedly accessed a WiFi network belonging to a St. Petersburg man without permission. According to the police, Benjamin Smith III was seen by Richard Dinon outside Dinon's home on the night of April 20, 2005, sitting in a parked SUV and using a laptop computer.

Sprint EVDO

July 7, 2005

Forbes reports that Sprint will now have EV-DO(Evolution Data Optimized) technology in their network allowing downloads in the hundreds of megabit per second range. I was once a Sprint wireless data user and switched years ago to Verizon 1xRTT and then to Verizon’s EVDO.

At a certain point I used to have both a 1xRTT card from Verizon and Sprint card with me to use with my iPAQ. In many months of use, I could get on Verizon’s network much more frequently than Sprint’s. the only exception was in Crystal City, Virginia where Sprint worked and Verizon didn’t.

Sprint will have weaker coverage than Verizon as their network is not pervasive and they are introducing the services slowly.



Intel Monopoly

July 7, 2005

I spent some time reading some of the compliant against Intel from AMD. I found it interesting that AMD waited until recently to file such a lawsuit but as I understand from my reading, AMD claims that since AMD launched its Opteron processor, the first such processor to allow 64 bit computing and 32 bit compatibility, Intel became increasingly egregious. For a while, Intel decided their 64 bit solution would not need backwards compatibility. They have since changed course.

This early decision hurt Intel in the market and AMD claims this was the reason Intel really started to use its monopoly position to keep retailers and manufacturers from selling AMD based solutions.

According to AMD’s complaint against Intel:

Intel’s conduct has unfairly and artificially capped AMD’s market share, and constrained it from expanding to reach the minimum efficient levels of scale necessary to compete with Intel as a predominant supplier to major customers.





Skype Clone

July 7, 2005

Here comes yet another entry into the market aimed at taking out Skype. Project Gizmo has a product that will do lots of things that Skype can but with SIP support.

London Bombings

July 7, 2005

I would like to send my condolences to the families who lost loved ones in today’s bombing attacks in the UK. I wish those that were injured a safe and speedy recovery. I hope those that were responsible are found quickly and brought to justice.

Here is a log from multiple reporters detailing the aftermath of the bombings.

In case you missed the details, London was struck by a series of 6-9 separate bombs seemingly aimed at disrupting the city’s transportation system. Buses and subways were primarily targeted.

From the NYTIMES:

Sir Ian Blair, commissioner of the Metropolitan Police, told reporters at about 11:20 a.m.







VoIP Developer Early Bird

July 6, 2005

This conference located in South San Francisco promises to be even better than last year’s event. The quantity of attendees and especially the quality is unmatched. Some of the largest software makers in the world are sending people and general communications and tech companies are coming in droves. You won’t find a more targeted show than VoIP Developer so if you want to learn how best t construct communications products and services or partner with the major industry players, this is the one event where you can do it all.

xMAX

July 6, 2005

VoIP Quality Webinar Soon

July 5, 2005

TMCnet will be hosting an exclusive webinar with Keynote Systems' Dharmesh Thakker on July 12, 2005 to discuss the findings of a major VoIP study. To gain insight into how end-users perceive VoIP service providers and network carriers, register for the free  VoIP Quality Webinar. I will be involved in this webinar as well and am very excited to be sharing the findings with the world in just one week.

Here are some details:

  • Only VoIP-PSTN (and as a baseline PSTN-PSTN) calls were sampled. No VoIP-VoIP calls were measured as part of the survey.

Aspect and Concerto Merge

July 5, 2005

Here are the details of the Concerto and Aspect merger. This is huge news for the contact center space and Concerto has been on a tear lately with acquisitions. SER is a company that competed extensively with Concerto and was relying on Aspect to partner on the inbound side, making SER more well-rounded. This merger certainly has the potential to put a wrench in the plans of SER.

Since Concerto became a private company a while back and they are doing the acquiring – Aspect too will become private.

China Spam

July 5, 2005

Great news… China has signed onto and international antispam pact. After the US, China may be the worst offender in sending spam and about one in five spam messages are attributed to the country. Now is as good a time as any to tackle the issue. At last count I get about 300-500 spam messages a day.

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