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Why Carriers and WebRTC Don't Have to be the Same Magnet Polarization and Can be Partners Part II

Last week, I started exploring why WebRTC is interesting for carriers and wrote about extending existing applications with WebRTC to keep...

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NFV INSIGHTS: Preparing for the future of NFV

By: Andreas Lemke, Ph.D. - Alcatel-Lucent

ALU.Hack.2.23.15.JPG


Have you ever gotten your hands dirty and really implemented an NFV or SDN application? Six teams from academia and industry in Israel and Europe can answer with a resounding yes! These teams gathered in Haifa at the 4-day 2015 Winter School and Hackathon event, organized by Bell Labs, Alcatel-Lucent’s CloudBand team and Israel’s leading Institute of Technology, Technion. The event offered a full program to get acquainted with the fundamental concepts behind cloud computing, software defined networking (SDN) and network functions virtualization (NFV).

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What's Left to MegaPath

In 2010, Speakeasy and Covad got married to MegaPath to make a $500 million MSLEC (as they announced it). In 2012,...

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ITEXPO Miami 2015 Videos Being Posted

If you missed ITEXPO a few weeks back in Miami, FL – I am sorry to hear that… It was one of...

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VoWiFi extends and enriches LTE services

By: David E. Nowoswiat, Senior Product and Solutions Marketing Manager, IP Routing & Transport, and  Ed Elkin, Head of Marketing for IP Communication, Alcatel-Lucent

The growing importance and usage of Wi-Fi™ is spurring rapid development in voice over Wi-Fi (VoWiFi) to complement robust VoLTE services. Mobile device manufacturers are taking advantage of Wi-Fi to solidify their relationship with consumers and enterprises, so mobile network operators (MNOs) need to act quickly to secure a share in the hot Wi-Fi market. By developing a strategy that encompasses Wi-Fi, MNOs can leverage their most important asset - their LTE network - to deliver a seamless experience for subscribers while leveraging their virtualized IMS investment to create  new revenue opportunities for themselves.

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Mobile World Congress 2015 - What's the Next Big Thing?

By: Peter Bernstein, Senior Editor

In doing preparations for what many have called “the circus” aka the annual Mobile World Congress (MWC)—which is arguably now the most important industry trade event as the world goes mobile and which takes place in Barcelona March 2-5—the excitement is already palpable.  From all of the new cool devices of all shapes and sizes to interesting advances on things like antenna technology, Network Functions Virtualization, carrier aggregation, etc., the eye candy alone is almost overwhelming in terms of imagining the possibilities.  However, MWC always is tantalizing because not only does it answer what we will see in terms of capabilities in the near-term, but also because of the questions it raises about the longer term.

In this regard I was struck by a recent blog by Michael Peeters, CTO, Alcatel-Lucent Wireless, entitled I think appropriately, The Circus is in Town. Peeters’ main point is summed up nicely where he says in characterizing his view on what’s the next big thing that will be the buzz of the show that, “...one thing is certain: its story will be about removing place and time constraints we took for granted.”

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Why Carriers and WebRTC Don't Have to be At the Same End of the Magnet Part 1

  While WebRTC seems to be emerging as an enterprise play, because of it’s contact center enhancement capability, I’ve been asked...

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ICANN Approves Domain Names

April 9, 2005

Verizon Closer To MCI

April 9, 2005

Indian Call Center Fraud

April 9, 2005

In this New York Times article, something we have written about in Customer Interaction Solutions has finally happened. Customer records were acquired by some call center workers and this information was used to withdraw money from the accounts of unsuspecting customers. In this case the company in question is CitiBank who outsourced their work to India's Mphasis BPO.

Excerpts from the article:

Reacting to the news, a cyber law expert said the monitoring system in Indian companies needed to improve.

"This crime is a wake-up call," said Pavan Duggal, an advocate in India's Supreme Court. "There is an urgent need for far more due diligence in Indian outsourcing companies than is being currently done."
He said not all companies fully comply with the Indian Information Technology Act, which requires companies to introduce strict procedures for data protection.






The challenge companies have when outsourcing is how to assure the laws in other countries are on par with the US.



The Fool on Google VoIP

April 9, 2005

There is nothing really new in this article but it is a good overview of some of the reasons why Google may enter the VoIP space. Here is an excerpt:

The big G may be planning more than just providing email and Web searches. At first glance, it may seem odd that Google would venture into this type of business, but a closer look reveals that there is a huge market to exploit. Services based on VoIP have seen rapid growth in the past year, thanks in part to rates that are typically below what traditional phone services charge.

Of the 113 million or so traditional landlines that still use the old circuit-switched technology, about 115,000 U.S. homes are switching to VoIP every month.



Nine Years For Convicted Spammer

April 9, 2005

Broadband Adoption Accelerates

April 9, 2005

According to the TIA, the U.S. broadband market is expected to reach an estimated 56.9 million subscribers by 2008, growing from 32.5 million subscribers in 2004. For details, check out the TIA's 2005 Telecommunications Market Review and Forecast, an annual study of the Telecommunications Industry Association (TIA). The broadband market has grown substantially since 2001, when there were only 5.1 million subscribers.

According to the survey, in 2004, the number of high-speed subscribers in the United States grew by 35.4 percent to reach 32.5 million subscribers, consisting of the following access technologies: cable modem (17.0 million), DSL (12.6 million), fixed wireless (2.2 million), fiber-to-the-home (0.2 million), satellite (0.4 million), mobile wireless (3G) (0.1 million) and broadband over power line (less than 50,000).

Hertz is Expensive

April 9, 2005

Has anyone noticed that this company is charging a fortune? It is outrageous. I am paying about $80-$100 a day for a mid-size car with NeverLost. This is in every state from California to Indiana (where you would think you would pay less).

TMC Communications Podcast April 9, 2005

April 9, 2005

I think this past week's podcast went really well. Much thanks to Al Bredenberg, TMCnet Editorial Director and Michelle Pasquerello, Channels Editor for making this so much fun to produce. Our first podcast focused on The National Show sponsored by NCTA, where I moderated a session. We also discussed the VoIP initiatives from AOL and MSN.

More VoIP URLs

April 8, 2005

Here are some recent VoIP URLs that are interesting. The following service provider is buying up domains such as brazilvoipcalling.com, australiavoipcalling.com, argentinavoipcalling.com, etc.

Primus Telecommunications
25 Bridge St.
Red Bank, New Jersey
United States





I didn’t think it possible but the pace of URLs being registered with the word VoIP in them is still accelerating.

4kidsvoip.com
all-voip.info
argentinavoipcall.com
argentinavoipcalling.com
australiavoipcall.com
australiavoipcalling.com
bestratedvoip.com
bestratedvoipservice.com
brazilvoipcall.com
brazilvoipcalling.com
canadavoipcall.com
canadavoipcalling.com
chilevoipcall.com
chilevoipcalling.com
chinavoipcall.com
chinavoipcalling.com
colombiavoipcall.com
colombiavoipcalling.com
comparevoipphone.com
comparevoipphones.com
comparevoipservice.com
comparevoipservices.com
costaricavoipcall.com
costaricavoipcalling.com
cybercomvoip.com
dalevoip.com
egyptvoipcall.com
egyptvoipcalling.com
elsalvadorvoipcall.com
elsalvadorvoipcalling.com
eyeonvoip.com
francevoipcall.com
francevoipcalling.com
germanyvoipcall.com
germanyvoipcalling.com
globalvoipcommunications.com
globalvoipcommunications.info
globalvoipcommunications.net
globalvoipcommunications.org
guatemalavoipcall.com
guatemalavoipcalling.com
hawaiianvoip.com
hawaiianvoip.net
hongkongvoipcall.com
hongkongvoipcalling.com
horizonvoip.com
i2voip.com
indiavoipcall.com
indiavoipcalling.com
internationalvoipcall.com
internationalvoipcalling.com
iraqvoipcall.com
iraqvoipcalling.com
israelvoipcall.com
israelvoipcalling.com
italyvoipcall.com
italyvoipcalling.com
japanvoipcall.com
japanvoipcalling.com
lebanonvoipcall.com
lebanonvoipcalling.com
linkvoip.net
mexicovoipcall.com
mexicovoipcalling.com
myvoipitz.com
netzerovoip.net
netzerovoip.org
philippinesvoipcall.com
philippinesvoipcalling.com








































































Mike Ross Leaves Aculab

April 8, 2005

No sooner did I break the news that Howard Bubb was leaving Dialogic – I just found out that Mike Ross left Aculab a few days ago. Mike was another major player in the DSP resource board space. Mike worked as VP of Sales at Dialogic in the 1980s and was instrumental in their success.

He later left to found Rhetorex, a Dialogic competitor. Under his management Rhetorex grew to be a major force in the DSP resource board space.

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