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Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

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Birdstep Improves Wireless User Experience, Reduces Churn

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and...

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Sonos BOOST, For Music in Tough to Reach Places

I’ve been using Sonos as an in-home streaming solution for many years and since it relies on WiFi it provides infinite levels...

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IOT tests do NOT tell the whole story

Service providers typically have infrastructure from multiple vendors installed in their networks.  Mostly this is by design since they don’t want...

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Notes from Connections 2014 Part Deux

More notes from BSFT Connections 2014 in the desert by friends of my at the show. These notes are from ANPI's...

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Notes from Connections 2014

Broadsoft Connections kicked off with the usual festivities yesterday including a pool party and a summer fashion show. This morning it...

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Tidbits of Telecom and Other News

Makes you think, right? It also makes me think that regulations hold back some innovation. AirBnB, Uber and Tesla Motors challenge...

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IBM Shock Control

April 4, 2005

I have an IBM T42p laptop and it comes with a shock protection program. I wasn't sure why I needed such a utility as it is yet another application that takes memory and slows down my computer. I was on a bumpy flight to San Jose ysterday and I opened the application during turbulence to see what the program did. The application is called IBM Active Protection System and you can click on the Real-Time Status tab to see the laptop visibly shaking in a window.

WildPackets EtherPeek VX

April 4, 2005

I'll be honest, when I think of testing in the VoIP space, names like Spirent, Agilent and Empirix come to mind. So I was happily surprised to find a company in the testing space that is smaller and geared towards the needs of amateur testers. Well amateur isn't the right word but starting at $8,000 the affordable testing solutions sold by WildPackets are within the reach of many corporations and developers that want to see what is happening on the network but they don't want to break the bank to do so.

The EtherPeek VX is a product that allows accurate call playback with varying levels of degradation for subject quality assessment and has features such as an embedded jitter buffer consultant, statistics, reports and graphs. This is all done in a non-obtrusive fashion, meaning you don't need to flood the network with traffic to see what is happening.

I had a chance to play around with the GUI of the system and selected some packets and was able to identify jitter.



VoIP At NCTA

April 3, 2005

I am off to The National Show sponsored by NCTA where I am moderating a panel on Marketing VoIP services. The session is titled: VoIP Me! Marketing to the New Telephone Customer, and it takes place Monday, April 4, 2005 at 2:00 PM-3:15 PM in Esplanade 305/307.

I am honored to be moderating at the cable industry's premier event. I am looking forward to educating the cable market on how best to position VoIP services.

The panel will consist of the following industry experts:



  • Jonathon Askin, General Council, Pulver.com
  • Sam Howe, SVP Marketing VoIP, Time Warner Cable
  • David Pugliese, VP, Product Marketing & Management, Cox Communications, Inc.

True Sound Lounge

April 2, 2005

I just visited what may be the future of web sites. I am still reeling from how incredible the experience has been. A site called True Sound Lounge is sponsored by Sennheiser the company that makes a variety of headphones from noise canceling to wireless and headsets that are aimed at call centers.

Sennheiser also makes high-end audio equipment and the site shows off the array of products the company offers in a slick manner that really appeals to the consumer – especially the younger crowd. I think these interactive characters will find their way into more consumer and finally corporate websites in the future.

It is obvious that you lose search engine optimization points with a non-text based approach such as this so I envision these sorts of characters and interactive rooms as additions to text sites or as alternative site to reach a market in a different way or with a slightly different spin.



VoIP Tax Exemption Loses

April 2, 2005

VoIP received a blow this past Friday in Colorado when a bill to exempt VoIP service from being taxed narrowly missed being passed. As this article points out, taxing VoIP on an Internet connection that is already taxed is the equivalent of putting a stamp on every e-mail and worse is double-taxation.

Please see the following quotes from politicians who see why taxing VoIP is a bad idea.

Rep. Jim Sullivan, R-Larkspur, said businesses will notice if the bill fails and will be more reluctant to relocate to Colorado.

"It would be a very negative message to companies - that Colorado isn't pro-business," Sullivan said.

Rep. Mark Cloer, R-Colorado Springs, said the tax would especially hurt low-income people who can't afford both phone service and Internet access.







Microsoft Goes Phish

April 2, 2005

Thank you Microsoft. I've been accused of being a Microsoft lover and a hater. I am neither... I am an objective observer. Still, I am proud to be living in the same country with a company trying to prosecute phishers via 117 separate civil lawsuits.

Microsoft didn't have to do this.

Big Brother Amazon

April 2, 2005

If you stop and think about it (something at the top of my to-do list), you realize that Amazon is the one online destination that may know more about you than your family and friends. Is there any better way to profile someone than to analyze the books they read and think about reading? How about their electronics, home accents, apparel, etc?

I started to think about this a lot when I read about Amazon and Privacy on the Call Center CRM blog. The entry discussed how Amazon also has a search engine A9 that can remember your past searches.

Storage Is Like Horsepower

April 2, 2005

Bridgeport Networks

April 2, 2005

BridgePort networks is demonstrating MobileVoIP Live! next week at The National Show 2005 otherwise known as NCTA. I am looking forward to the show as I am moderating a VoIP marketing panel this Monday. There will be a demo of BridgePort Networks and MobileIGNITE Alliance Members demonstrating roaming between Mobile and cable VoIP networks In CableLabs' Sponsored CableNET 2005

The technology enables cable operators to add mobile services to the triple play bundle of broadband Internet, video and VoIP services – creating a quad play bundle.

"MobileVoIP Live! shows the cable MSO a way to differentiate services and build a new source of revenue," said Mike Mulica, president and CEO, BridgePort Networks.



Media Gateways and Softswitch

April 1, 2005

Dittberner just sent me their 2004 Media Gateway & Softswitch report. Here are some excerpts.

Market size Analysis



a) 45.56 MILLION VOP PORTS SHIPPED
A total of 45.56 million VoP ports were shipped during the year 2004. The VoP
market exceeds US$ 1.25 billion.

b) VOIP MARKET EXCEED US$ 1 BILLION
A total of 38.92 million VoIP ports were shipped during the year 2004. The VoIP
market exceeds US$ 1 billion.

Over 85% of the ports shipped during 2004 were VoIP ports, 8.51% represented
ATM and the remaining 6% were TDM.

Here are the products that were included in the report:


















Vendors

Product Names

Alcatel

7510, 740 MSP, 7670 RSP, 7505, 7515

Cirpack

SuperNode, SuperNode-B, LEN, TN,

Cisco Systems

MGX 8850, MGX 8880, AS 5850, MGX 8230, 8830, 8250, AS 5350, 5400

Ericsson

AXD301

Huawei Technologies

TMG8010

Marconi

XCD5000 Media Gateway

NACT/Verso

IPAX

NEC

CX3200

Nortel Networks

Passport PVG 7480, 15000, Succession MG 4000, 9000

Nuera

ORCA GX-21, BTX-4K, ORCA GX-8

Quintum Technologies

CMS, DX x096, x120

Samsung

AceMap AGW

sentitO Networks

IVG

Siemens

SURPASS hiG 1200 Trunk Gateway, SUR-PASS hiG 1000, 1100 Trunk Gateway

Sonus Networks

GSX9000 Open Services Switch

Veraz Networks

I-Gate 4000 PRO, I-Gate 4000

Verso/Clarent

Clarent BGH 8000, Clarent BGH 1000, Gateway 400, 800, 1200

VocalTec

GW2000, VGW 480

ZTE Corporation

ZXSS10 M100, T200

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