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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Opening up the skies with LTE Air-to-Ground

By: Thierry Sens, Marketing Director Transportation Segment, Alcatel-Lucent

(Note:  Originally posted on Alcatel-Lucent corporate blog)

“Ladies and gentlemen, the fasten seat belt sign has now been turned on. Please ensure your mobile devices are switched off for the full duration of the flight” It is the announcement that many passengers dread as they hurry to finish up one more e-mail, or send one final text or tweet, before the start of a flight and a few hours of absence from the connected world.

But from the end of 2016 this is set to change in Europe. Inmarsat announced on November 20 that it has signed a contract with Alcatel-Lucent to develop Long-Term Evolution (LTE) air-to-ground technology, which will be delivered in partnership with service providers and airlines in 30 European countries. Alcatel-Lucent will supply the ground LTE radio infrastructure, which consists of antennas situated 100 km apart. The system is capable of providing download speeds of up to 75 mbps to planes using 2x15 MHz FDD licenses which Inmarsat owns in the Mobile Satellite Service (MSS) S-band. This makes it not only the world’s fastest airborne broadband service, but a pioneer of future in-flight services for passengers and airline operations.

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Microsoft Goes Phish

April 2, 2005

Thank you Microsoft. I've been accused of being a Microsoft lover and a hater. I am neither... I am an objective observer. Still, I am proud to be living in the same country with a company trying to prosecute phishers via 117 separate civil lawsuits.

Microsoft didn't have to do this.

Big Brother Amazon

April 2, 2005

If you stop and think about it (something at the top of my to-do list), you realize that Amazon is the one online destination that may know more about you than your family and friends. Is there any better way to profile someone than to analyze the books they read and think about reading? How about their electronics, home accents, apparel, etc?

I started to think about this a lot when I read about Amazon and Privacy on the Call Center CRM blog. The entry discussed how Amazon also has a search engine A9 that can remember your past searches.

Storage Is Like Horsepower

April 2, 2005

Bridgeport Networks

April 2, 2005

BridgePort networks is demonstrating MobileVoIP Live! next week at The National Show 2005 otherwise known as NCTA. I am looking forward to the show as I am moderating a VoIP marketing panel this Monday. There will be a demo of BridgePort Networks and MobileIGNITE Alliance Members demonstrating roaming between Mobile and cable VoIP networks In CableLabs' Sponsored CableNET 2005

The technology enables cable operators to add mobile services to the triple play bundle of broadband Internet, video and VoIP services – creating a quad play bundle.

"MobileVoIP Live! shows the cable MSO a way to differentiate services and build a new source of revenue," said Mike Mulica, president and CEO, BridgePort Networks.



Media Gateways and Softswitch

April 1, 2005

Dittberner just sent me their 2004 Media Gateway & Softswitch report. Here are some excerpts.

Market size Analysis



a) 45.56 MILLION VOP PORTS SHIPPED
A total of 45.56 million VoP ports were shipped during the year 2004. The VoP
market exceeds US$ 1.25 billion.

b) VOIP MARKET EXCEED US$ 1 BILLION
A total of 38.92 million VoIP ports were shipped during the year 2004. The VoIP
market exceeds US$ 1 billion.

Over 85% of the ports shipped during 2004 were VoIP ports, 8.51% represented
ATM and the remaining 6% were TDM.

Here are the products that were included in the report:


















Vendors

Product Names

Alcatel

7510, 740 MSP, 7670 RSP, 7505, 7515

Cirpack

SuperNode, SuperNode-B, LEN, TN,

Cisco Systems

MGX 8850, MGX 8880, AS 5850, MGX 8230, 8830, 8250, AS 5350, 5400

Ericsson

AXD301

Huawei Technologies

TMG8010

Marconi

XCD5000 Media Gateway

NACT/Verso

IPAX

NEC

CX3200

Nortel Networks

Passport PVG 7480, 15000, Succession MG 4000, 9000

Nuera

ORCA GX-21, BTX-4K, ORCA GX-8

Quintum Technologies

CMS, DX x096, x120

Samsung

AceMap AGW

sentitO Networks

IVG

Siemens

SURPASS hiG 1200 Trunk Gateway, SUR-PASS hiG 1000, 1100 Trunk Gateway

Sonus Networks

GSX9000 Open Services Switch

Veraz Networks

I-Gate 4000 PRO, I-Gate 4000

Verso/Clarent

Clarent BGH 8000, Clarent BGH 1000, Gateway 400, 800, 1200

VocalTec

GW2000, VGW 480

ZTE Corporation

ZXSS10 M100, T200

Choked On My Sandwich

April 1, 2005

New Enhanced Service

April 1, 2005

I thought of a new enhanced service this morning. I would like to be able to e-mail a WAV or MP3 file to a telephone number, SIP address, mobile phone e-mail address, etc and have the audio file become a voicemail message. I would want this functionality to be able to leave a message for someone on their phone without ringing it.

This is needed in a situation where you don’t want to wake someone up but you want them to get your message. In a hotel I often will ask to leave a message without ringing the phone and the service I described seems like the best way to get the same thing accomplished.

Now I could do this on a cell phone if I use the same provider as the person I am calling but I am not aware of a solution that gets this accomplished today.



Qwest Raises Bid

April 1, 2005

To a telecom journalist the MCI takeover saga is like Monica Lewinski was to late night comedians… the story that keeps on giving. If you think about it, you could replace Verizon and Qwest with actors in a soap opera fighting over a woman and the story would play out similarly. The rich and handsome lead asks the girl to marry him and the less well-off friend gets jealous and tells the girl he loves her. The saga thus begins… Who will get the girl?

This is exactly what I thought of when I read (free registration required) that MCI and Qwest have reopened merger talks after Qwest’s bid went up to 9 billion dollars.

Google Buys Microsoft

April 1, 2005

In a surprise move that caught Wall Street off-guard, the founders of Google announced today that they will purchase Microsoft. While they expect to have to spin off some core assets in the merger such as the company’s rapidly growing Gmail service, it is expected to be a smooth transaction. Google will pay 290 billion dollars for the Redmond giant making this the largest acquisition in history.

According to Bill Gates, the merger makes sense because it allows the companies to share best of breed desktop and server software with leading edge search technology. Microsoft Office will become Google Office as part of the deal and MSN search technology will be absorbed by Google.

Oracle’s Larry Ellison said that this deal is typical Microsoft.



SBC and Scientific Atlanta

April 1, 2005

Scientific-Atlanta recently announced it has signed an agreement with SBC Communications, Inc. to design, build and activate the IP video super hub offices (SHO), IP video hub offices (VHO) and IP video operations center (VOC) for its Project Lightspeed network. The network will be able to deliver video, voice and data services to 18 million households in the SBC 13-state service area.

It is obviously easier for cable companies to deliver voice than it is for ILECS to deliver TV but using IPTV, it is possible to do many things that can’t be done today such as easily piping TV to all computers in a house. How about being able to watch your favorite programs from any computer, just like using s soft client for VoIP? Just as IP has been a tremendous enabler for telephony, it will do the same for TV.

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