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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

IBM, Mitel, Wearable Tech round out Latest ITEXPO News

Its been an amazing ITEXPO so far - wow. In case you missed some of the happenings from day 1, here are...

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3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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TMC Podcasts

April 4, 2005

TMCnet Powers Ahead

April 4, 2005

Amazingly, TMCnet is now in the top 5,888 sites in the world. That is not out of telecom or technology sites but out of all sites in the world. I can't believe it to be honest. We have upgraded web servers twice in the last few months just to handle the traffic.

Multimedia Over Coax

April 4, 2005

A shot across the bow of the ILECS and Satellite providers was seen today. The Multimedia over Coax Alliance (MoCA) is announcing the successful results of its large-scale field trial at the National Show. Conducted by MoCA's founders in 15 cities, the trial validates MoCA's capabilities as both the highest-speed technology for home networking and the only field-proven to be capable of transporting multiple HDTV streams. According to the group, large-scale tests validate performance of 100 Mbps in real world conditions.

Tests also showed that the core technology provides the level of performance necessary to deliver digital entertainment to every coax outlet in the home, with at least 100 Mbps throughput being delivered to 95% of coax jacks tested. The stringent level of testing makes sure that the high speeds delivered by a MoCA home network are consistently available throughout the home.

Metalink News

April 4, 2005

Here is some positive tech news worth sharing:


Metalink Updates Revenue Outlook For Q1 2005

Board of Directors Approves Plan to Repurchase up to $10 Million of Outstanding Common Stock

Yakum, Israel, April 4, 2005 - Metalink Ltd. (NASDAQ: MTLK), a provider of high performance wireline and wireless broadband communication silicon solutions, today announced revised first quarter revenue estimates.

Further to its release of March 24, 2005, Metalink expects its revenues for the first quarter of 2005 to be approximately $3.0 million. Final results for the quarter will be announced on Wednesday, April 27, 2005 and discussed during Metalink's conference call on that day.

Metalink also announced today that its Board of Directors has approved a plan to repurchase up to $10 million of its outstanding Common Stock, subject to approval by authorities as required under Israeli law.








JITC Response

April 4, 2005

Here is an e-mail I received in response to my Just In Time Communications editorial. Art Rosenberg is one of the most experienced communications analysts in the industry.

Rich,

I'm glad to see you taking up the battle to change our woefully inadequate terminology to describe how people should communicate with others or be contacted by automated application services in a converging multi-modal communications environment.

You are on the right track by starting to focus on the relative priorities of the contact initiator vs. those of the recipient. These priorities will realistically start to come into alignment with the power of SIP which can enable end-to-end presence, availability, and last, but not least, modality management.





Just In Time Communications

April 4, 2005

With all the progress we've made in the last two decades with respect to communications, including telecom deregulation, the fax machine, cellular phones, e-mail, chat and WiFi, communications is essentially more inefficient than it was at any time in the last ten years.

One may argue that the advent of the cellular phone was a boon for productivity and efficiency and e-mail further allows us to communicate more effectively. The reality is that the more devices and modes of communications we invent, the more inefficient we become. An inordinate amount of time is spent trying to find each other in this world where everyone is supposed to be connected 24x7.

In order to contact a person today it is necessary to call their office phone, cell phone, home phone, VoIP phone, send them an e-mail, an IM, call their secretary and so forth until you connect. Assuming you can't find them, you have left a trail of possibly incomplete e-mails, IM messages and voicemails in different mail boxes.



Inter-Tel Unified Communicator 3.0

April 4, 2005

Inter-Tel purchased conferencing and collaboration company Linktivity a while back and has now integrated much of the functionally in the Linktivity products into version 3.0 of their Unified Communicator product. With this release, you can have an ad-hoc web meeting and collaboration. You can share your desktop, take advantage of whiteboarding and stream video back and forth as well. Oh yes, you can send files as well.

IBM Shock Control

April 4, 2005

I have an IBM T42p laptop and it comes with a shock protection program. I wasn't sure why I needed such a utility as it is yet another application that takes memory and slows down my computer. I was on a bumpy flight to San Jose ysterday and I opened the application during turbulence to see what the program did. The application is called IBM Active Protection System and you can click on the Real-Time Status tab to see the laptop visibly shaking in a window.

WildPackets EtherPeek VX

April 4, 2005

I'll be honest, when I think of testing in the VoIP space, names like Spirent, Agilent and Empirix come to mind. So I was happily surprised to find a company in the testing space that is smaller and geared towards the needs of amateur testers. Well amateur isn't the right word but starting at $8,000 the affordable testing solutions sold by WildPackets are within the reach of many corporations and developers that want to see what is happening on the network but they don't want to break the bank to do so.

The EtherPeek VX is a product that allows accurate call playback with varying levels of degradation for subject quality assessment and has features such as an embedded jitter buffer consultant, statistics, reports and graphs. This is all done in a non-obtrusive fashion, meaning you don't need to flood the network with traffic to see what is happening.

I had a chance to play around with the GUI of the system and selected some packets and was able to identify jitter.



VoIP At NCTA

April 3, 2005

I am off to The National Show sponsored by NCTA where I am moderating a panel on Marketing VoIP services. The session is titled: VoIP Me! Marketing to the New Telephone Customer, and it takes place Monday, April 4, 2005 at 2:00 PM-3:15 PM in Esplanade 305/307.

I am honored to be moderating at the cable industry's premier event. I am looking forward to educating the cable market on how best to position VoIP services.

The panel will consist of the following industry experts:



  • Jonathon Askin, General Council, Pulver.com
  • Sam Howe, SVP Marketing VoIP, Time Warner Cable
  • David Pugliese, VP, Product Marketing & Management, Cox Communications, Inc.
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