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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Google Glass Hackathon Comes to New York

At TMC’s Wearable Tech Expo event this past summer in NYC I had a chance to meet Katy Kasmai who heads up...

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What's Driving IMS Today?

IP multimedia system (IMS) network architecture has been around for a long time.  While it was originally conceived for mobile IP...

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Optical Transport Networks Help Operators Meet Growing Traffic Requirements

By: Mae Kowalke, TMCnet Contributor It has been called the “data storm;” due to increased online video usage, the cloud, and mobile...

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Altair: LTE the Right Choice for M2M & IOT

Some of my early conversations about the M2M and IoT space with carriers had them explaining to me how they love these...

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Speech Analytics - Data Mining Those Recordings

When I was in Vegas for ITExpo, I participated on a Voice Analytics panel at the SmartVoice co-located conference.  Speech /...

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Defending Against an Autocomplete Smear Campaign

What would you do if you started to Google your name and Google was to suggest you complete the query with the...

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VoLTE Versus WebRTC: I didn't know it was a battle

When I talk to customers, they often ask about how WebRTC compares to voice over LTE (VoLTE), and which technology “will...

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Octasic News

March 25, 2005

It is funny when I get asked by people why the VoIP market is growing so fast. I often have to stop and think about just how broad the VoIP space is. You literally have products for the military, education, salesforce automation/mobility, softswitches, session border controllers, etc. The list is literally endless.

Intoto Happenings

March 25, 2005

I recently learned that Intoto is working on some reference designs with AT&T that are pretty intriguing. In case you aren't familiar with Intoto, they are an ODM or original design manufacturer supplying OEMs and service providers with designs. From a time to market standpoint Intoto allows you to get your products out more quickly than if you wanted to deal with software stacks and other building blocks yourself.

The company is in the VoIP and wireless spaces and they are specialists in security.

Intoto is intriguing to me because they are working with AT&T on a business class VoIP device. The device includes provisioning technology based on a protocol named TLS or transport layer security.



Clearwire Blocks VoIP

March 25, 2005

In what has to be an April Fool's joke only a week early ClearWire, a wireless broadband service provider is telling its customers it has the right to block a bunch of their different bandwidth hungry apps. Sure enough, VoIP is among the top of the list.

Of course in case you think there is something fishy going on here, you are most likely right as just a few weeks ago ClearWire announced a VoIP Alliance with Bell Canada.

More interesting is the fact that the company plans on offering it own VoIP service in the near future as well. In my opinion consumers should run screaming from any service provider that wants to help us determine what applications are appropriate to run on a service we are paying for. See the story here.



Vibrant Media

March 25, 2005

You may have noticed a proliferation of underlined terms on websites around the web. I am referring to the double-underlined words that pop up ads when you mouse over them. These ads are called intelliTXT and supplied by a company called Vibrant Media. Perhaps others supply them as well but this company seems to be the only one supplying the ads to the sites I have visited.

ATCA Products

March 24, 2005

In my recent blog, AdvancedTCA Growing Quickly I talked about how Instat mentioned the OSC market and more specifically the ATCA market is advancing nicely. This post was based on some research by Instat. I had a chance to ask Eric M. Mantion, Senior Analyst at Instat about the OSC and ATCA market in particular. Here are his comments:

Why do you see AdvancedTCA gaining share over other standards?

The MVNO

March 24, 2005

The following is an except from an Instat newsletter I received today. I thought it worth of sharing.

CTIA's Number One Jeopardy Category: Ends in "O"

"Alex, what is an MVNO?"
Mobile Virtual Network Operators (MVNOs) seem to have caught the attention of CTIA goers (only five years late the way I figure it). The most astonishing sight was the impeccably dressed Sean "P. Diddy" Combs as he addressed the Monday morning keynote audience.

Yahoo E-Mail Compared

March 24, 2005

It was only a matter of time. Google’s Gmail let the genie out of the bottle and there is no way to compete in the free e-mail game unless you give a gigabyte of storage. According to Reuters, Yahoo! now matches Google’s Gmail and gives the same amount of e-mail storage away for free. What is most impressive to me about this announcement is that it took so long to do.

Was Yahoo!

Intrado, TCI and 911

March 24, 2005

Here is a great overview of what is happening in the world of VoIP and 911: Intrado and TCI to Address 911. I have written about how 911 over VoIP will eventually be much better that 911 over the PSTN. This article echoes my sentiments.

The problem is that Texas and perhaps other states are pushing for VoIP to be as good as the PSTN’s 911 service, today! This isn’t reality.

Some people will tell you that the incumbents haven’t made it easy for VoIP providers to have access to PSAPs and thus allowing their VoIP service to be on par with the PSTN.



Symbian and ActiveSync

March 23, 2005

Symbian will license the Microsoft Exchange Server ActiveSync protocol for in Symbian OSTM. Symbian OS licensees worldwide can enable a range of mobile email solutions and other personal information management data using the ActiveSync "plug-in" supported by Microsoft Exchange Server 2003.

Why is this important? This is a crucial step in the right direction for the mobile market. Microsoft has the lion’s share of the e-mail market and with the ability to allow the entire Symbian family of products to seamlessly interoperate with Exchange Server, the question becomes why will Blackberries be needed?

This is an oversimplification of the market.



Small Business VoIP

March 23, 2005

Here is a great article titled IP Telephony for Small Business: When Failure Is Not an Option

The article is a good read because it points out questions worth asking such as:

  • What are the business goals of considering an IP telephony system – improved services, decreased costs, integrated network, for example?
  • What services will employees need today and in the future?
  • What type of training will be necessary to ensure employees use the system as effectively as possible?
  • Can the existing data network handle the increased bandwidth that are required from an IP telephony system?

Furthermore it discusses some of the approaches you can take.

  • Hybrid – An IP card is attached to an existing PBX and the user receives a IP phone. This approach allows the user to get phone calls over an IP phone, but not the other services available through IP telephony.
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