Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Buck the Trend Be Cool at Convergence India and ITEXPO East January 2016

Investors, entrepreneurs, inventors, early adopters and evangelists want to be a part of every best thing, and much of that is coming...

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What is MANO and why do you need it?

MANO is a confusing topic.  What is it, why is it needed, and how do I get one?  First, let’s talk about...

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iPad Pro Keyboard is Really Poor

The iPad Pro is yet another extension of the iOS family. While some consider its release to be a sign of failure,...

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ISIS Brings Flip-Phone to Crowd-Sourced Cyber-Hacking Fight.

Its an interesting world we live in where a group like Anonymous which likely wasn't thought very highly has become a savior...

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What Would an IoT Service Provider Even Do?

Service providers are eager to jump on the IoT train because of the vast opportunities. But what kind of service would they even provide?

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The Business Case for IP Transformation: Is Your Business Ready?

By: Steve Blackshaw, IP Transformation Product Line Management, Alcatel-Lucent

Delivering successful change programs is a significant challenge. Undertaking a Readiness Assessment speeds the launch of new IP services, reduces risks and aligns corporate objectives with your program.

The Challenge of Change…a true story

So your company is planning an all IP network. The CTO is delivering technology roadmaps, the COO is assessing the service portals, and network designers have been architecting for eight months. The program is well underway and people are now starting to plan the migration.

So, you start to scope out the effort required to deliver migration and calculate that it requires hundreds of resources to manage a switchover. You approach engineering to secure the resources, and are informed HR is managing a release program, remunerating engineers to leave the company. The same engineers that you need to deliver your program!

Sound familiar?

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Stanislovaitis Kickstarter Campaign Proves VoIP is Not Dead

VoIP is dead? We think not because it plays an integral part in effective unified communications, Internet of things and more. Plus,...

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Packet8 Demand Increases

April 29, 2005

Bicycle Powered VoIP

April 29, 2005


April 28, 2005

An interesting article from details a new sort of offshoring:

Why send software work to India when you can have it done on a cruise ship 3.1 miles off California?

Two San Diego entrepreneurs have come up with a very literal twist on offshoring software development jobs. This pair wants to get their hands on a 600-cabin cruise ship and park it off the coast of El Segundo, Calif., just over the 3-mile border that marks international waters. They'll pack the boat with engineers who will write code day and night.

Spitzer Spyware Suit

April 28, 2005

Whether you think Eliot Spitzer is doing a great job or you think he is overdoing it by suing what seems like a record number of companies... You have to put your hands together for his latest suit where he accuses Intermix Media of redirecting users to a number of sites owned by the company. Here is an excerpt from Yahoo News which has a really new and interesting interface BTW:

"Spyware and adware are more than an annoyance," Spitzer said. "These fraudulent programs foul machines, undermine productivity and in many cases frustrate consumers' efforts to remove them from their computers.

Oil Kills US

April 28, 2005

I am not a financial expert but I have a blog and write for a living so that means I can basically sound off on anything that annoys me, will interest you or just makes me feel better to get out of my system. I had to share the following with you. I received two news alerts from MarketWatch. The first one said that Exxon Mobil profit jumps 44% (I recall last year’s profit growth being similar) and now the GDP is growing slower than at any time in the past 2-years.

What does this tell us – again, I am not a finance major – tech, I know, but macroeconomics I don’t -- It tells us we are being screwed by Exxon Mobil.

Am I too naive?

Nokia N91

April 28, 2005

It was only a matter of time before cell phone companies came out with devices comparable to iPods in functionality. Today is that day as Nokia announced its N91, a phone with a 4-GB hard drive. Although the device will be priced between $500-$900 it gives you a phone and a music player in a form-factor about the size of a an iPod Mini.

What remains to be seen is which carriers will want such a device. Carriers are looking for ways to generate revenue from music and such a player could conceivable allow users to download songs without making use of wireless networks.

iPOD Theft Grows

April 27, 2005

There seems to be a criminal element in everything these days. Someone invents e-mail, spammers and virus writers hijack it. Someone invents VoIP, spammers are there to send us SPIT (spam over internet protocol). Now –say it isnt so, it hurts to write – they are coming after, are you ready?

Teltel Traffic Drop

April 27, 2005 is a great site to use to monitor how much traffic sites get. I noticed recently that Teltel, a company I have written about before in an entry titled: Teltel A Skype Killer? had a huge drop in web traffic from a 3-month average of around 10,000 to a one-day average of 31,381. I didn’t have a chance to ask the company the reason and to be honest it could even be a problem with Alexa causing this drop. Who knows?

Gold Systems Webinar

April 27, 2005

According to the Gold Systems Webinar I am on now, AAA on Minnesota has increased customer satisfaction using speech technology from Gold Systems. They have reduced agent turnover as a result of using speech and the agents are now not as threatened as they once were. The agents are happy that the mundane calls are being handled by automation. Agents get to deal with calls that have to do with personal service.

68 VoIP URL Changes

April 27, 2005

A fairly big day for VoIP URLs. In case you are interested in who took (I am); They are hiding behind a hosting company. is taken by John Zelenka from NY and Voipcallaccounting is also taken from someone in NY -- in this case a company named MBG.

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