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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Effectively Telling Your Product's Story

One of the most interesting aspects of my career is watching the thousands of companies I have met over the years make...

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Dialogic and Cisco Round Out Day's NFV News

It’s been a busy week regarding NFV and the software telco (R)evolution. First off Dialogic had some solid thoughts on six of...

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The Big Deal about Big Data Analytics

By Greg Owens, Senior Director Customer Experience Solutions Marketing, Alcatel-Lucent

 

The rise of big data is causing service providers to ask some big questions: How should we store our data? How long should we keep it? What parts of it are relevant to our business? Most importantly, how do we get value from it? To turn big data into a big deal, service providers need to extract insights that can help them make smart business decisions and improve the customer experience.

 

The value of big data is all in what useful and actionable information it can provide. I find it exciting to see how service providers use big data analytics to gain new insights and solve complex problems. With this post, I’ll look at some new research by industry analysts and three key opportunities that big data analytics presents to service providers.
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WebRTC: The Revolution Won't Occur Without a Media Server

Next Thursday at the WebRTC Conference and Expo, I’ll present a conference keynote that might not be exactly what attendees expect...

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Software Telcos Based on NFV Want Less Equipment Provider M&A

Mergers are nothing new but about a decade ago in the telecom market they reached a fever pitch when SBC purchased AT&T...

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Linux Foundation Embedded Solutions Director's Case for Open Source and Connected Car

The car of 2013 is different from the one I learned to drive, a 1974 Ford Maverick with rear federal bumpers, aluminum...

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Business Video and Queen Lead Guitarist Brian May

"A good video can make all the difference," says Brian May (Ph.D. Astro-Physics and Queen lead guitarist). Such is true for business!Even...

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Inter-Tel Embargo

February 12, 2005

I can't share the details but can tell you Inter-Tel has a very cool new product on the way that will make its customers much more efficient and productive. Keep your eyes on this blog at for details.

VoIP Security Alliance

February 12, 2005

Greg Galitzine the Executive Editor of Internet Telephony Magazine recently blogged about the VoIP Security Alliance and their desire to increase the security level of VoIP in general. I have it on good authority that Cisco told the association that they have security under control and don’t need the alliance while Nortel is on the fence for now.

NEC UNIVERGE SV7000 MPS

February 12, 2005

I recently met with NEC’s Jay Krauser and Bruce Grant to discuss their IP telephony strategy. NEC’s telecom division has always been a strong engineering company as opposed to other companies in the industry who focus more on marketing. Lately they have done a better job of promoting themselves than at any time in the last decade I can recall.

With this in mind I was curious to see if they are still focusing on engineering and developing leading edge products.

U4EA VoIP Funding

February 11, 2005

LONDON - (February 14, 2005) - U4EA Technologies, the leading embedded quality of service (QoS) software provider for multi-service networks, announced today that it has successfully completed another funding round

Developed to support carrier and enterprise customers, U4EA’s next-generation network devices include two technologically advanced hardware products that will launched later in the first quarter of 2005.

These products have been developed to enhance network access across converged, fixed and internet-based (IP) networks and enable simple migration to reliable triple-play communications.

U4EA's Ethernet IP Telephony Adapter below:

More on UNE-P

February 11, 2005

Big news in the UNE-P world. The company formerly known as Z-Tel (now Trinsic) purchased equipment from Integral Access last December to allow them to transition to a facility based provider via UNE-L Lines, and Integral Access’ PurePacket Multiservice platform and softswitch based architecture. Now PCS1 is doing the same.

Time Warner Telecom

February 11, 2005

Probably the most exciting part of my job is being able to help leading companies in the world break important news. At the last Internet Telephony Expo in LA, Skype’s Niklas Zennstrom announced a slew of new products and initiatives. Zennstrom will be presenting again at ITEXPO in Miami in just over a week and I can’t wait to hear what he says.



In addition, Time Warner Telecom will choose Internet Telephony Expo to make a huge announcement about their entry into VoIP. They say they will have something compelling and different to announce.



Apple Stock Split

February 11, 2005

Apple declared a 2-for-1 stock split today and I can’t believe the irony here. When they sold computers in the last five years, their prospects were dismal but now that they are a consumer electronics leader, they are growing, splitting stock and basically partying like its 1999 all over again.





                    The Elegant Mac Mini

My hats off to the company for turning things around when almost no body believed it could be done. When the iPOD was releases, no one knew it would do this well and I am sure the company is more surprised than the rest of us.

Leveraging this incredible success is the next goal and already they are launching products that play off the iPOD theme such as the MAC mini.

What is the future of Apple? They can become the next Sony if they want.





AT&T Clears Record Re: Vonage

February 10, 2005

I received this e-mail just now:

AT&T CORRECTS THE RECORD CONCERNING VONAGE SUIT

 (Background: Some incorrect news stories have been circulating claiming that Vonage, an AT&T VoIP competitor, prevailed in its lawsuit against AT&T for use of the AT&T CallVantage® Service name. This statement will set the record straight.)

The following statement may be attributed to AT&T:

VocalTec Service Platform

February 10, 2005

I spoke with Ari Rabban at VocalTec and he was telling me about his new BAX Broadband VoIP Access Platform that encompasses a softswitch and a service platform that allows service providers to deploy new services rapidly. They can do much of what a Broadsoft or Sylantro solution can do but their feature server is coupled with a softswitch that can scale due to its distributed architecture.

This is a new product for VocalTec and while they are competing with some larger companies in this space, it is interesting to point out to those of you new to VoIP that VocalTec is the company that started the VoIP market. They invented the software and gateway.

Mitel’s Navigator and More

February 10, 2005

I had a chance to play with Mitel’s latest creation the Navigator… It is a sleek, silver device that is designed to fit neatly under a flat screen (or other monitor). It is much nicer than other traditional corporate telecom devices… Not as nice as something from Bang & Olufsen but better design than 90% of IT equipment you will see in an office.

Photo 1: Mitel Navigator

So what is the device? A telephone replacement. You see if you take the functions of a telephone… The primary ones anyway – you know the keypad, speakers, microphone, etc and were to integrate them with your computer monitor, voila, you would have the Mitel Navigator.

What is interesting about the device is the 9 programmable keys that can be used for a variety of applications and functions from telephony to computer.

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