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How Nuance is Powering the Voice Economy

It's no secret that voice interfaces have become one of the most successful product categories in recent years. With the price point...

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FCC and FTC Co-Host April 23rd Expo on Robocall Blocking

The Federal Communications Commission (FCC) and the Federal Trade Commission (FTC) will host a Stop Illegal Robocalls Expo on Monday, April...

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Why Not Move to Cloud Fax?

  The last couple of weeks I explored the topic of SIP Trunking.   One of the benefits I discussed is that cloud...

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Jabra Responds To Evolving Workplace with Engage 65, 75

After exhausting interviews with 400 call center professionals and IT administrators, Jabra set out to design headsets for the evolving workplace. Respondents...

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CounterPath Now does Collaboration

President and CEO Donovan JonesYears before it was fashionable, CounterPath had a soft-client, allowing an app to give mobile devices compatibility with...

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Kollective Improves Network Performance via P2P Technology

Enterprise network congestion on continues to be a problem as software updates and files continue to grow in size. Add to these challenges,...

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Could Scheduling Logins Make us Safer?

Hackers are relentless. Today it was discovered the Consumer Financial Protection Bureau (CFPB) suffered at least 240 data breaches and another 800 suspected...

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The Best Parties

August 31, 2005

Do Cell Phones Cause Cancer?

August 31, 2005

The Only Show With A Service Provider Solutions Session

August 31, 2005

This is part of the ITEXPO: Best VoIP Show In The World series of Blog entries.

There are an infinite number of companies it seems that are looking to help service providers differentiate themselves by providing products that can be sold to customer s to allow their services to be different from others. There are ATAs for example that are mini-PBXs that are perfect for the SMB market. These units may have built-in WiFi, voicemail and the ability to solve the 911 problem by having PSTN support.

Then there are WiFi phone makers that have amazing products that will help you differentiate your service at retail establishments such as Best Buy.

There is no other place in the world where service providers and equipment manufacturers will come together to help customers solve their problems.



The Only Show With a Conference Guarantee

August 31, 2005

This is part of the ITEXPO: Best VoIP Show In The World series of Blog entries.

We started our conference guarantees last year (2004) at our South Florida (Miami) ITEXPO and thought it was a great way to show the confidence we have that our conferences are better than any other conference in the industry. We pioneered this concept in the VoIP conference space. No one has yet copied us because frankly I don’t believe they have the confidence in their conference programs.

MSN Buys Teleo

August 31, 2005

I read this morning in the Wall Street Journal that Teleo was picked up by MSN. I wrote about Teleo back on February 13 of this year. They have impressive technology and integrating it into Microsoft applications will likely make it that much better. In my article I talk about some of the unique features Teleo brings to the table such a toolbar that allows you to control telephony from a multitude of applications.

Donating To Katrina Victims

August 30, 2005

Positioning VoIP

August 30, 2005

Lately I have seen analyst reports touting the fact that VoIP hype has far surpassed consumer adoption rates and interest. Here are some excerpts from a recent InformationWeek article titled VoIP Promises Are Overhyped.

In "VoIP Liberates Voice from the Phone," Forester’s Maribel Lopez notes that, despite its promise and a 200% increase in adoption last year, VoIP is overhyped. Even when they are aware that VoIP even exists, Lopez found that fully 70% of consumers surveyed have no interest in switching to a VoIP service. Providers still haven't made a compelling case for their services.

"Offerings focus on price, not compelling applications," Lopez writes.



Symbiotic Not Parasitic

August 29, 2005

Om has a great post this morning on how p2p is driving broadband adoption and vice-versa. I am very excited about this post because it supports a premise that I have written about before and that is that VoIP is symbiotic and not parasitic.

Well VoIP is not necessarily p2p-based so perhaps my argument is a bit of a stretch but it certainly applies to Skype. Skype can be considered a killer application for broadband (to borrow from Om’s headline which I wholeheartedly agree with). Blocking Skype would logically lead to decreased levels of broadband adoption.

Katrina’s Silver Lining

August 29, 2005

It goes without saying that the world feels terrible for the people in Katrina’s path. I can not imagine a more horrific experience than being in winds that are over 100 miles per hour and even if you escape the hurricane itself by leaving town, the fear of not knowing whether your belongings are in tact when you return has got to be terrible. I have lived through a few hurricanes myself but after seeing the footage this morning, what we’ve experienced in Connecticut seems mild in comparison.

As I browsed the web this morning I noticed some commentary on Cybertelecom.org regarding New Orleans that discussed what might happen if there is significant telecom damage as a result of the hurricane. The theory is that if the copper was destroyed, this could turn out to be a good thing for the residents in BellSouth territory stricken by this calamity.

You see BellSouth could end up rewiring the city with fiber instead of copper.



Diabetes Linked To Alzheimer’s

August 26, 2005

If you live the sedentary life of a blogger you should take note of a recent article in USA Today discussing the links between insulin levels, diabetes and Alzheimer’s. Basically a high fat diet and increased fat in the system increase your chances of getting Alzheimer’s. Diet and exercise seem crucial in keeping the disease at bay.

I advocate an hour for exercise each day where bloggers and blogees (did I really just say that?) take a break and hit a treadmill or some weights.

Last Time I saw Andy Abramson he showed me how he can blog from a cell phone so we expect him at least to keep blogging during the blackout period. Perhaps Andy can share his secrets with the rest of the blogging community.

Here is an excerpt:

Cole's research found that mice fed a fatty lab chow developed insulin resistance.







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