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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Apple Pay Vs. Google Wallet

Replacing credit cards can likely only be done if the new system is dead-easy to use and it moreover has to be...

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Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

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Birdstep Improves Wireless User Experience, Reduces Churn

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and...

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Sonos BOOST, For Music in Tough to Reach Places

I’ve been using Sonos as an in-home streaming solution for many years and since it relies on WiFi it provides infinite levels...

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IOT tests do NOT tell the whole story

Service providers typically have infrastructure from multiple vendors installed in their networks.  Mostly this is by design since they don’t want...

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Notes from Connections 2014 Part Deux

More notes from BSFT Connections 2014 in the desert by friends of my at the show. These notes are from ANPI's...

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Notes from Connections 2014

Broadsoft Connections kicked off with the usual festivities yesterday including a pool party and a summer fashion show. This morning it...

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China Phishing Skyrockets

March 29, 2005

ActionTec and Skype

March 28, 2005

I was at the water cooler today – sounds like such a cliché, and Tom Keating asked me if I read his ActionTec Skype review. I explained to Tom that I am struggling to catch up with e-mail from just today. Tom laughed and nodded as if he understood.

I felt a bit guilty. Tom is an awesome reviewer and wouldn’t tell me to see his review unless it was important.

Food For Thought

March 28, 2005

Customers Get Revenge on Call Centers

March 28, 2005

Dial-Up Declines

March 28, 2005

BellSouth Awarded Favorable DSL Decision

March 28, 2005

Marc Cuban Vs. RIAA

March 28, 2005

A very unlikely champion of p2p networks may be the most important friend the young industry has. In a  recent blog entry, Cuban outlines some of the businesses he owns and why he feels the recording industry could seriously cripple innovation if they win the MGM Vs. Grokster case. Here is an excerpt from Cuban’s blog:

We are a digital company that is platform agnostic. Bits are bits.

Hosting Grows Slowly

March 28, 2005

Personalized Menus?

March 28, 2005

It is important to choose words carefully. This is especially true when you are Microsoft and hundreds of millions of people use your software everyday. I have had a minor dilemma for months. I keep getting shortened menus when I click on Start and the Programs.

Google Advertising at a Crossroads?

March 28, 2005

Is Google really in trouble? According to an article in the International Herald Tribune, Google is losing some high profile trademark cases around the world based on its system, of selling advertising based on keyword. Google has been sued unsuccessfully in the US before and by some huge names. Playboy, AXA and American Blind & Wallpaper Factory have all tried to stop Google from selling ads based on their keywords.

In the US the Google argument goes something like this.

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