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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

THE SECRET VALUE OF VoLTE - WHAT'S IN IT FOR CONSUMERS

By: Ed Elkin, Director, IP Platforms Marketing, Alcatel-Lucent 

Today’s consumers want faster mobile broadband, and lots of it. That’s the dominant fact shaping Mobile Service Providers’ competitive strategies. So let’s look at what you can offer these valuable subscribers with voice over LTE (VoLTE).

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California Lawmakers Plunge Some Transactions into 3rd World

California has come up with a law that hurts the very people it says it is protecting by making it difficult to...

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Globys Uses the Power of Social to Boost Carrier Sales

You may recall a commercial for Faberge Organic shampoo from decades back where the person using the shampoo said when you...

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The Expo News Update

Datapipe, a global managed IT provider, acquired Layered Tech to add to its US federal government business. Layered Tech adds security...

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Practical and Smart IMS

Last week, I wrote about the drivers behind the recent increase in IP multimedia system (IMS) deployments. As communication service providers...

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Saepta Wants to Be the Go to Survey Service

“From the moment you get up in the morning, you start to make decisions and I believe people love to engage through...

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Google Glass Hackathon Comes to New York

At TMC’s Wearable Tech Expo event this past summer in NYC I had a chance to meet Katy Kasmai who heads up...

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AdvancedTCA Growing Quickly

March 23, 2005

AdvancedTCA will make its mark in the steadily growing Open Standards Chassis (OSC) market over the next several years, according to In-Stat. The AdvancedTCA portion of the OSC market will grow steadily from $221 million in 2004 to multiple billions of dollars in 2009, the high-tech market research firm forecasts. There are several drivers pushing along the AdvancedTCA and overall OSC markets. A recent driver is telecommunications providers that are attracted to OSCs in networking equipment because of potential cost savings.

"When you look at which types of companies are advocating standardized chassis, you find that they are mostly either chipmakers or Network Equipment Providers (NEPs)," says Eric Mantion, In-Stat analyst.

Mio 136 GPS

March 22, 2005

Mio just introduced the Mio 136 GPS navigation system. This device is not only a GPS device but is also a MP3 player. The device comes with a million points of interest, and categories of restaurants, gasoline stations, lodging, ATM's and banks, airports, and more. In categories, users can filter by name or type.

Vonage Sued in Texas

March 22, 2005

RCN Joins Voice Peering Fabric

March 22, 2005

CompTel on Level 3

March 22, 2005

I had a chance to speak with CompTel/ALTS to get their comments on the Level 3 decision to withdraw forbearance petition. As you recall, the petition sought FCC clarification on the regulatory status of voice over Internet protocol (VoIP).

According to Jonathan Lee, senior vice president, regulatory affairs CompTel/ALTS

"It is unfortunate for Level 3 and the entire community of VoIP service providers that the previous FCC leadership was unable to reach a consensus on this critical issue, despite having the full allotment of time allowed to consider the forbearance petition.

With the change of leadership at the FCC coming so close to the deadline for action on the petition, CompTel/ALTS believes Level 3 made a prudent decision to withdraw its petition at this time. With this decision, the new FCC will not be forced to rush to a hasty judgment and will have a fair opportunity to consider the various policy ramifications of the questions on which Level 3 seeks clarity.





Lingo Phone Problems?

March 22, 2005

Seems unusual that VoIP service wouldn’t work with certain phones but this is what I read in the VoIP forum today. The post is titled Lingo has problems with certain phones:

I found this the hard way, ordered the service only to find out that certain digital phones are not compatible with Lingo. I have a Motorola MD481 phone. They problems with certain Panasonic and Uniden phones.

Gryphon Tackles Do-Not-Call

March 22, 2005

Gryphon Networks, announced today its integrated management platform called the Integrated Compliance and Contact Management Platform (ICCMP). The platform is designed to help customers achieve regulatory compliance, increase sales productivity, improve marketing effectiveness and tap into new markets, thereby creating a competitive advantage. In this case the regulatory compliance has to do with the do-not-call list.

"The ability to maintain compliance and at the same time fully leverage marketing and sales investments to most productively implement direct sales campaigns has proven to be an enormous challenge for most companies in an increasingly restrictive and complex regulatory environment," said Keith Fotta, CEO and president of Gryphon Networks. "What we offer is a unique value proposition encompassing a fully integrated modular and network-delivered platform solution suite that achieves both objectives, while enabling companies to fully saturate existing markets and tap into new markets, thereby creating a distinct competitive advantage."

Gryphon Networks' platform solution eliminates compliance risk and enables companies to replenish lost qualified prospects with patented, automatic preference management technology.



IPCC Congratulates FCC's Kevin Martin

March 22, 2005

Veraz in Call Centers

March 22, 2005

Veraz announced it has a call center compression solution using VoIP. The solution is based on Veraz’s I-Gate 4000 family of media gateways that can compress at ratios up to 12 to 1 for voice, enabling major savings in bandwidth costs while maintaining high toll-quality voice expected by multi-national corporations. Moreover, internal redundancy features guarantees the continuation of voice calls, fax and modem traffic under any network or system failure offering with five-nines system availability demanded from carrier-grade systems. Finally, the in-band management of the multi-site I-Gate 4000 gateways from a centralized site allows for significant savings on operational costs.

Why this is important? Veraz is company that also focuses on service providers.

Vonage Blocked Again!

March 22, 2005

No details are being given but Vonage is being blocked again. I’ve mentioned this sort of problem as a major concern of mine in the past and I hope the FCC really gives it to service providers that play dirty. My bigger concern is service providers playing with packets just a bit. Not enough to block but to inherently affect the voice quality of Vonage, Skype and others.

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