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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

How to Get AT&T to Fund Your IoT Idea

IoT and M2M developers - here is some exciting news.It Isn't that often that you can develop something for what is supposed...

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Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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Envision Launches Business Consulting Group

March 21, 2005

The Weakest Link

March 21, 2005

I woke up sick this morning and fought myself to get up for a few hours. I finally threw in the towel and hoped to sleep it off. Something has been going around for a few weeks my doctor informed me. While in his office he prescribed me medication over a PDA which beamed the info to my pharmacy.

Intel VoIP Happenings

March 20, 2005

Lots of interesting things are happening over at Intel. They have a really interesting array microphone that allows more life-like conferencing. Diamondware has integrated with the microphone technology and their 3-d and stereo conferencing solutions. They're doing their best to further interoperability standards in areas such as SIP where there are so many different proprietary extensions.

Telchemy and TI

March 20, 2005

SIPquest, Nortel and Presence

March 20, 2005

Apple Changes Industry

March 20, 2005

Among the countless industry's Apple has changed over the years from desktop publishing to graphic arts/design, music and video... There could be a new one on the horizon. The company is responsible for a beautification of rack mountable computers in telecom and elsewhere. In the next few years, expect to see more rack mountable servers available in iPOD white.

Bezel design of all things is becoming a differentiator in communications and elsewhere.



Nuera's orca: A Pioneer



IMO this whole bezel design thing started in August of 1999 when I wrote about Nuera's Orca VoIP gateway.





Cisco Linksys Rumor

March 20, 2005

Belkin CallEverywhere

March 20, 2005

Having written about telecom for years, I must say I was excited about the opportunity to step into the voice-activated phone booth of the future. This is Belkin's (Belkin news, Belkin VoIP news, alert) idea of what it will look like and it is a high-tech wonder. Sure, they probably know that phone booths will never again have a place in our future due to the advent of the cell phone but hey, at a trade show, you need to do what you can to get attention.

The idea worked. At our ITEXPO show in Miami, the Miami Herald (free registration required) decided to take a picture of one of their phone booths and use it as a story that ran on one of the covers of their newspaper.



The phone booth was really amazing as it uses voice recognition and touch screen technology to allow you to connect with your party over VoIP.

GN 8120 USB

March 20, 2005

Sometimes the simplest of products are the most important. GN Netcom has invented lots of new products and technologies but perhaps their simplest one will become the most popular.

I recently witnessed their GN 8120 USB headset adapter, a simple 3-button devices allowing you to take advantage of some VoIP features without the need to interact with the computer. Buttons can perform different functions such as picking up the phone or hanging up. A two-button combo can stand for 911, and you can program the buttons as you see fit.

Skype Bluetooth Headset

March 20, 2005

I've been promoting bluetooth for years and it seems like the technology is finally catching on like mad in the states. That is why I got excited when I read this post on TMCnet that talks about a Skype bluetooth headset.

Dear All,

We have completed a two month trial for the SkypeHeadset, a plugin application for Skype that allow users of Bluetooth headsets to control accepting, terminating and muting calls in Skype from their headsets. It also comes with quick-dial and auto-dial features. This is the link to the previous announcement http://forum.skype.com/viewtopic.php?t=14703

This application was released to a group of Skype users to evaluate, test and report any usability issues.





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