Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

VirtualPBX Invented the UCaaS Space. This is What They're Doing Now.

In 1997, years before Skype, Vonage and before Cisco discovered VoIP, VirtualPBX was invented. To say the company was early is an...

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MasterStream ERP Expands Carrier Offerings

MasterStream, the complex quoting engine of many of today's carriers has been successful at working with enough carriers that they provide 15...

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Why We will need Voice Services

  Last week I wrote about Fax.  I figure I should write about Voice.  Not because I’m leaving voice out, but because I...

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How Nuance is Powering the Voice Economy

It's no secret that voice interfaces have become one of the most successful product categories in recent years. With the price point...

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FCC and FTC Co-Host April 23rd Expo on Robocall Blocking

The Federal Communications Commission (FCC) and the Federal Trade Commission (FTC) will host a Stop Illegal Robocalls Expo on Monday, April...

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Why Not Move to Cloud Fax?

  The last couple of weeks I explored the topic of SIP Trunking.   One of the benefits I discussed is that cloud...

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Jabra Responds To Evolving Workplace with Engage 65, 75

After exhausting interviews with 400 call center professionals and IT administrators, Jabra set out to design headsets for the evolving workplace. Respondents...

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VoIP Monitoring

August 24, 2005

Today, Motorola chairman Edward Zander announced that Motorola will release a new cell phone allowing parents to monitor children's whereabouts as well as offering filtering software. I got to thinking that this makes a good deal of sense for parents who want kids to have the security and safety features of a cell phone but on the other hand feel that the child is given too much freedom at too early and age and needs o be checked up on from time to time.

Although I didn't see it in this article, I would assume that allowing parents to listen in on conversations would be important as well. In fact when you think of what could be an exciting VoIP service to roll out; monitoring children's conversations may be at the top of the list.

We have tools that allow us to monitor where kids are surfing and what e-mails they send and receive. The missing link is voice.

This is a natural for VoIP as there are already recording solutions refined in the IP contact center market that lend themselves perfectly to helping parents manage the process of raising kids in difficult times.

I keep thinking about Google's announcement that they are going to enter VoIP and couple this with their intention to manage the world's information.







On Deck

August 24, 2005

Vonage in Bermuda

August 24, 2005

On my flight today I was crammed in against the window for few hours and as I pecked at my laptop keyboard the person next to me kept looking over. I just figured he was a competitor so I made some fictitious spreadsheets to throw him off. Seriously though at the end of the flight he asked me if I work in the VoIP market and when I said yes he couldn't stop talking about Vonage. He asked me if it was a good service.

Going To Orlando

August 23, 2005

I am getting so much done here at the airport among the screaming kids on the way to Orlando to speak at the Vonexus conference. It isn't so bad really. As I explained to the person at the gate next to me, once you have kids of your own, you don't mind the screaming of other kids so much. Especially I added when the other screams limit their screaming to when you are awake :-)

We had some great news today.

Google Talk

August 23, 2005

There are reports of a new soon to be released Google Talk program and it isn’t what you think as it is primarily and IM program. But as many have surmised, how long will it be before the company comes out with a VoIP package? In my opinion, it won’t take long for the search engine leader to add VoIP into their mix.

With Google’ role as indexer of the world’s information already spelled out how much time will it take for them to offer free calling with the added convenience of seeing targeted ads regarding what you are speaking about. You get the point.

Dating On-Demand

August 23, 2005

I was reading this article today about dating on demand and how Comcast is experimenting with this technology allowing anyone to see the video dating listings but only those people that subscribe to the on-demand service can actually see the videos.

The article implies that the market for such services will be small and while I agree it seems any company from Match.com to eHarmony can have video personals. If they have them already – consider me late to the party.

One of the complaints I hear from my single friends is that when they meet someone in person that they met through a dating service, they rarely look like their photo. I suppose a combination of showing a video of your prospective date and then videoconferencing with them prior to meeting might actually make dating less time consuming.

The whole concept of online dating is amazing because we seem to be heading into a world where you will pick a mate almost exclusively online. You will be able to scan a person’s video, have a videoconference with them and size them up before you even have to get in a car to go to a restaurant.

It seems to take the chance encounter aspect of dating out of the equation altogether and if anything makes dating a more sterile and boring place.







Vox Communications Test

August 23, 2005

Last night I finally got a chance to test a WiFi phone from VOX Communications. The phone is manufactured by UTStarcom and works very well. I placed a call to the AT&T CallVantage line I have at home which traverses my broadband network supplied by Optimum Online. So basically the WiFi phone was transmitting over a Linksys WiFi access point through a D-link ATA to the cable modem.

Bluetooth And Star Trek

August 22, 2005

Tom Keating writes today about bluetooth headset adoption and I couldn’t agree more., I have been meaning to write about this for a while. I was reviewing these things years ago – since Jabra came out with one of the first units. It is satisfying to see widespread adoption now.

Although the pace of innovation and technology must have been tough for Gene Roddenberry to predict as Tom so accurately mentions, we still don’t have phasers. We have Tasers but not phasers.

Marastar

August 22, 2005

Google Sidebar

August 22, 2005

Google is doing an admirable job competing with Microsoft by releasing product after product that competes with the Redmond based software company while at the same time downplaying the fact that they compete. In a Wall Street Journal article today you can read the following : It's no question that we're competing with Microsoft today -- and with a lot of other people," said Nikhil Bhatla, the product manager for Google desktop software. Today Google released Sidebar a tool that is like a web and personal; dashboard allowing you to keep track of news, weather, stocks, and more. It also serves as a launch pad for applications and tools.

When you download the toolbar you get a message that says “Please read this carefully.

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