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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Opening up the skies with LTE Air-to-Ground

By: Thierry Sens, Marketing Director Transportation Segment, Alcatel-Lucent

(Note:  Originally posted on Alcatel-Lucent corporate blog)

“Ladies and gentlemen, the fasten seat belt sign has now been turned on. Please ensure your mobile devices are switched off for the full duration of the flight” It is the announcement that many passengers dread as they hurry to finish up one more e-mail, or send one final text or tweet, before the start of a flight and a few hours of absence from the connected world.

But from the end of 2016 this is set to change in Europe. Inmarsat announced on November 20 that it has signed a contract with Alcatel-Lucent to develop Long-Term Evolution (LTE) air-to-ground technology, which will be delivered in partnership with service providers and airlines in 30 European countries. Alcatel-Lucent will supply the ground LTE radio infrastructure, which consists of antennas situated 100 km apart. The system is capable of providing download speeds of up to 75 mbps to planes using 2x15 MHz FDD licenses which Inmarsat owns in the Mobile Satellite Service (MSS) S-band. This makes it not only the world’s fastest airborne broadband service, but a pioneer of future in-flight services for passengers and airline operations.

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Yahoo E-Mail Compared

March 24, 2005

It was only a matter of time. Google’s Gmail let the genie out of the bottle and there is no way to compete in the free e-mail game unless you give a gigabyte of storage. According to Reuters, Yahoo! now matches Google’s Gmail and gives the same amount of e-mail storage away for free. What is most impressive to me about this announcement is that it took so long to do.

Was Yahoo!

Intrado, TCI and 911

March 24, 2005

Here is a great overview of what is happening in the world of VoIP and 911: Intrado and TCI to Address 911. I have written about how 911 over VoIP will eventually be much better that 911 over the PSTN. This article echoes my sentiments.

The problem is that Texas and perhaps other states are pushing for VoIP to be as good as the PSTN’s 911 service, today! This isn’t reality.

Some people will tell you that the incumbents haven’t made it easy for VoIP providers to have access to PSAPs and thus allowing their VoIP service to be on par with the PSTN.



Symbian and ActiveSync

March 23, 2005

Symbian will license the Microsoft Exchange Server ActiveSync protocol for in Symbian OSTM. Symbian OS licensees worldwide can enable a range of mobile email solutions and other personal information management data using the ActiveSync "plug-in" supported by Microsoft Exchange Server 2003.

Why is this important? This is a crucial step in the right direction for the mobile market. Microsoft has the lion’s share of the e-mail market and with the ability to allow the entire Symbian family of products to seamlessly interoperate with Exchange Server, the question becomes why will Blackberries be needed?

This is an oversimplification of the market.



Small Business VoIP

March 23, 2005

Here is a great article titled IP Telephony for Small Business: When Failure Is Not an Option

The article is a good read because it points out questions worth asking such as:

  • What are the business goals of considering an IP telephony system – improved services, decreased costs, integrated network, for example?
  • What services will employees need today and in the future?
  • What type of training will be necessary to ensure employees use the system as effectively as possible?
  • Can the existing data network handle the increased bandwidth that are required from an IP telephony system?

Furthermore it discusses some of the approaches you can take.

  • Hybrid – An IP card is attached to an existing PBX and the user receives a IP phone. This approach allows the user to get phone calls over an IP phone, but not the other services available through IP telephony.

The Perception of Qwest

March 23, 2005

Aside from a grammar issue, I found this release titled The Perception of Qwest, discussing Qwest’s business model to be a good overview of why the carrier is forced to put together this huge deal with MCI.

Here is a key paragraph:

Qwest realizes they have to do something if they want to continue to grow. Their legacy markets are under attack on many fronts and they strategically are not positioned in the fast growing wireless sector. “Doing nothing” relegates them to managing a shrinking business and that is not why a man of Notebart’s stature took the CEO role.



Texas Sues Vonage

March 23, 2005

In December of 2004 I wrote the following about VoIP 2.0:



VoIP E911


I have said it before and I will say it again if we don’t get our act together soon as an industry we will have some serious headaches to contend with. The positive press friendly to VoIP that we witnessed for a year will vanish the moment someone is injured or worse because there is a problem with VoIP and E911 connectivity.

The current state of 911 over today’s VoIP providers is not good. The incumbents aren’t as much of an issue as the newer carriers who transfer 911 calls to lower priority administrative lines in PSAPs. E911 over VoIP can be much better than PSTN 911. We need to come together as an industry and discuss the challenges and standards issues and make sure that e911 over VoIP becomes a reason to adopt and not a reason to pass on VoIP.

I consider this a stumbling block that needs addressing on our way to achieving VoIP 2.0.




MCI Mulls Qwest Bid

March 23, 2005

According to the WSJ, the MCI board is meeting to weigh the Qwest bid. MCI said last week that it would respond to Qwest's latest bid by March 28, though a decision also could be announced this week, according to people close to the situation. Qwest's bid is $5.25 a share higher than the accepted offer from Verizon. The size of that spread makes it difficult for MCI to justify staying with the current Verizon offer, some investors and lawyers say.

MCI still eventually could go with a deal from Verizon, even with a deal that is nominally lower than Qwest's, since it would be seen as a less-risky deal.

VoIP Increases $6/Month

March 23, 2005

Cybertelecom.org

March 23, 2005

Hilary Clinton Wins Race

March 23, 2005

I bet I got you there for a second. No, not the presidential race. In this case the race was for her own name. Well sort of anyway. Her name online or HillaryClinton.com as it were.

Ruling in Senator Clinton's favor, National Arbitration Forum arbitrator Tyrus R. Atkinson, Jr. found that the other party, Michele Dinoia, registered the hillaryclinton.com domain name on October 22, 2001, and was using the disputed domain name to direct Internet users to a Web site that displays a generic search engine, links to commercial Web sites, and exposes users to pop-up ads and pay-per-click search results.

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