Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Buck the Trend Be Cool at Convergence India and ITEXPO East January 2016

Investors, entrepreneurs, inventors, early adopters and evangelists want to be a part of every best thing, and much of that is coming...

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What is MANO and why do you need it?

MANO is a confusing topic.  What is it, why is it needed, and how do I get one?  First, let’s talk about...

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iPad Pro Keyboard is Really Poor

The iPad Pro is yet another extension of the iOS family. While some consider its release to be a sign of failure,...

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ISIS Brings Flip-Phone to Crowd-Sourced Cyber-Hacking Fight.

Its an interesting world we live in where a group like Anonymous which likely wasn't thought very highly has become a savior...

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What Would an IoT Service Provider Even Do?

Service providers are eager to jump on the IoT train because of the vast opportunities. But what kind of service would they even provide?

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The Business Case for IP Transformation: Is Your Business Ready?

By: Steve Blackshaw, IP Transformation Product Line Management, Alcatel-Lucent

Delivering successful change programs is a significant challenge. Undertaking a Readiness Assessment speeds the launch of new IP services, reduces risks and aligns corporate objectives with your program.

The Challenge of Change…a true story

So your company is planning an all IP network. The CTO is delivering technology roadmaps, the COO is assessing the service portals, and network designers have been architecting for eight months. The program is well underway and people are now starting to plan the migration.

So, you start to scope out the effort required to deliver migration and calculate that it requires hundreds of resources to manage a switchover. You approach engineering to secure the resources, and are informed HR is managing a release program, remunerating engineers to leave the company. The same engineers that you need to deliver your program!

Sound familiar?

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Stanislovaitis Kickstarter Campaign Proves VoIP is Not Dead

VoIP is dead? We think not because it plays an integral part in effective unified communications, Internet of things and more. Plus,...

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Death Of The Exit Strategy

April 13, 2005

Recently two service provider execs had conversations with me where they told me they hate the mentality of today’s VoIP market. Everyone it seems is talking “exit strategy.” Now I am sure everyone wants to be the next company Cisco picks up but what concerns service provider executives is -- how do you run a company if your goal is to be retired on a beach in Hawaii in the next few months.

After all, is an exit strategy what you should be aiming for? What about a customer acquisition strategy? A profit generating strategy or even better, a success strategy?

SuperComm Party

April 13, 2005

Last year we were invited at the last moment to host a party at Supercomm with the IPCC. We sponsored a cruise for over 100 people and it was one of the best events I was ever part of. I even bought a tux for the occasion (you know you can rent them now?

After the cruise was over, someone at he IPCC suggested we have the party again the next year in the Hancock Building. Not being from Chicago I somehow decided he meant Sears Tower.

Long story short, I reserved the most amazing room in the Sears Tower and we are hosting a party this year on Tuesday, June 7th 5:30-8:00 PM (right after the show ends)

The party is for SuperComm Exhibitors and service providers as well as friends and associates of TMC (you know who you are :-) and of course that stray relative or two of mine that happens to be in the area.

There will be music, food, amazing views, a photographer and some of the Chicago Luvabulls in attendance.

Here are the details.

SuperComm Speaking

April 12, 2005

June seems like it is so far away but it really isn't. I can't believe it it's so close. I am really happy that Supercomm invited me back to speak at their event. I had great fun speaking last year and am sure the audience participation will be just as good this year as last.

Skype Site On Fire

April 12, 2005

Netcordia Enterprise 2000

April 12, 2005

Netcordia just announced an addition to its product line, the Enterprise 2000, which provides network diagnostic support for large networks up to 2,000 routers and switches. It also has configuration policy analysis, which, as you know, is an emerging market in the network management space.

As the name implies, the product supports up to 2,000 routers and switches or up to 60,000 interfaces. With the addition of configuration policy analysis in this model, NetMRI users can easily check every configuration file for accurate policies. The analysis can be automatically performed on a daily basis, or on an ad hoc basis, making this a readily adaptable management tool for busy network managers.  he auto-generated reports highlight the exceptions in a glance, providing correctional guidance as well as a compliance proof source.

The NetMRI line has three other models that have been shipping since 2003, the Campus 200, the Enterprise 500 and the Enterprise 1000.  The models all provide the same interface, reports, root cause analysis, and functional support of VoIP, Wireless, VLANs and IP as the other models; they differ in the size of the network supported.

LexisNexis Breach Worsened

April 12, 2005

According to the AP, Up to 10 times as many people as originally thought may have had their profiles stolen from a LexisNexis database in the United States, publisher and data broker Reed Elsevier Group PLC said Tuesday.

The company reported last month that criminals may have accessed personal details of 32,000 people via a breach of LexisNexis' recently acquired Seisint unit. It now says that figure is closer to 310,000 people.

Reed said it identified 59 incidents since January 2003 in which unauthorized persons, predominantly using IDs and passwords of legitimate Seisint customers, may have fraudulently acquired personal identifying information on thousands of people

Information accessed included names, addresses, Social Security and driver license numbers, but not credit history, medical records or financial information, the company said.

The company said the 59 identified incidents of fraudulently obtained information - 57 at Seisint and two in other LexisNexis units - are largely related to the misappropriation by third parties of IDs and passwords belonging to legitimate customers. It stressed that neither LexisNexis nor the Seisint technology infrastructure was breached by hackers.

Amazon Feedback

April 12, 2005

I ordered a $15 Firewire cable for a new video recorder. I ordered the wrong cable as it turns out. Interestingly this order was placed by an affiliate of Amazon and when I tried to ask if I could exchange it a few e-mails went unanswered.

A few weeks later Amazon sent me a survey asking me if I was satisfied with my order. My response was that the vendor didn’t respond to my two e-mails.

CheckPoint VPN-1 Edge W and Express CI

April 12, 2005

Dictaphone Sells Recording Business

April 12, 2005

Dictaphone Corporation announced today that it has signed a definitive agreement with NICE Systems under which NICE will acquire the assets of Dictaphone’s Communication Recording Systems (CRS) business for $38.5 million. The CRS unit is a leading provider of recording systems for 9-1-1 centers and other mission-critical operations in the public safety, financial, and call center markets. The boards of both companies have unanimously approved the transaction, which is expected to close by the end of the second quarter of 2005, subject to certain closing conditions.

Dictaphone’s sale of the CRS unit is part of its strategy to create a company focused principally on the healthcare information technology market. Dictaphone’s Healthcare Solutions Group deploys dictation, transcription and speech recognition software systems in over half of the hospitals in the U.S. Its solutions automate critical elements in the creation and management of health information, helping healthcare organizations improve productivity and the quality of patient care.

“For several years, we have experienced strong growth and developed an industry leading product portfolio based on speech recognition and natural language processing technologies in our healthcare business,” said Rob Schwager, Chairman and Chief Executive Officer, Dictaphone Corporation.

VoIP 911

April 12, 2005

Seems like the states are going crazy, focusing on why VoIP providers aren’t providing 911 support. According to this VoIP e911 article, Illinois Gov. Rod Blagojevich is proposing legislation to get Internet-based phone providers to give customers the same kind of access to 911 operators as those who use regular telephone lines. Meanwhile, behind the scenes, the FCC is working with RBOCs who SURPIRISE, aren’t allowing unfettered access to 911 infrastructure. What the mainstream press isn’t picking up on is that many VoIP providers, especially Vonage are trying to provide 911 service that is on par or better than the PSTN.

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