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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Unified Communications in the Cloud

A couple of weeks ago, I explored the migration to Unified Communications and gave my point of view about how the migration is somewhat...

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DieselGate: We Were Right, Something Smells Awful

Remember back in 2015 when we said something doesn't smell right in the VW diesel scandal? it would be impossible for the...

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What Should the Next Generation SBC Be Able to Handle?

It’s strange to be writing about a next generation SBC, given that it seems only yesterday that SBCs came to the fore. ...

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StaffAlerter Provides Value in Emergency Notification and IoT

With terrorist attacks and other shooting incidents becoming commonplace, the need to quickly notify large groups of people regarding dangerous situations seems...

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Top 8 IoT Trends for 2017

The IoT market is accelerating as growth comes from numerous directions and markets and as it does, one thing is very clear,...

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Google Dandelion to Popularize Geothermal?

Geothermal energy is pure perfection for heating and cooling homes in climates which are very hot or very cold because the ground...

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LANTelligence's CEO on Channel and Contact Center

After a short conversation with Martin Tracey, CEO of Unified Communications Solutions Provider, LANtelligence, we decided to do an interview to...

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Voice Vision International

July 13, 2005


A long time friend of TMC has
recently changed jobs and I thought it worth sharing. Also within the release
is a mention of Keith Kelly, a pioneer in VoIP and IP contact center
technology. He was years ahead of his time when he launched NetSpeak
Corporation in the 1995-1996 timeframe:

After 14 years with West TeleServices, Ray Golden has
resigned his position with West Teleservices in
order to join up with Voice Vision
International
as Senior Vice President New Business Development for their
Teleservices division. Ray had originally started in the telemarketing business
with the West's at their first telemarketing operation, WATS Marketing of
America, where he stayed for 8 years before joining the West's again at West
Teleservices.

















Voice Vision TeleServices was founded on the core principle of providing better
cost-effective telephony and Internet communication solutions that utilize
state-of-the-art technology to increase profitability and reduce overhead for
all our clients.





VoIP Developer to Sell Out

July 12, 2005

We got word recently from our show hotel that they are about to sell out. Here is a summary of what is happening with the show from a recent e-mail we sent:

With three weeks remaining until the VoIP Developer Conference begins in San Francisco, I wanted to update you with some important news.

1. Growing attendee list boasts many impressive companies - Earthlink, Oracle, RIM (Blackberry), AOL. Each of these companies has purchased a Diamond Team Plan and are sending four delegates to attend the conference program.



VoIP Quality -- Last Chance

July 12, 2005

AT&T CallVantage E911

July 11, 2005

I received this release today and was a bit surprised as AT&T has been super-quiet regarding their CallVantage service since their announcement of of the SBX acquistion. While Vonage has been investing in customer acquisition with million dollar marketing budgets, AT&T has really slowed the marketing spending to a trickle. I can’t recall the last promotion I saw for the service so using the word trickle actually givs the company the benefit of the doubt.

Many in the industry were quietly predicting the demise of the service altogether. I take this announcement as a sign that AT&T is still committed to providing VoIP.

Spear Phishing

July 9, 2005

Phishing is just spam being used to trick people into revealing some information to the phisher, and relies very heavily on social engineering to succeed. By blocking spam effectively, the bait never reaches its target, and the opportunity for deception is crushed.

Phishers are now sending more targeted emails to businesses and these e-mails are designed to appear as though they were sent by another member of staff at the same organization, typically from the IT or HR departments. It seems that people will share their passwords fairly willingly via e-mail if the trust the source.

VoIP Sizzles Details

July 9, 2005

The VoIP Sizzles… event July 20-22, 2005 has been conveniently located at the Sheraton Grand Hotel near the Dallas/Ft Worth airport. The hotel provides a perfect setting for the intensive two days of workshops, panel sessions and presentations; as well as a warm atmosphere to encourage informal get-togethers with your peers.

With high speed Internet access available in most rooms, an indoor/outdoor pool and workout area, plus a convenient shuttle for the 5-minute ride from the airport, the Sheraton Grand is the place to be!

A special room rate of $109 per night is available for a limited number of rooms. Make your reservation early while the special rate is available – once these rooms are gone, the room rate is $129 per night. Ask for ABP or "VoIP Sizzles in Dallas" rate!



Keynote With Mark Spencer at VoIP Sizzles

July 9, 2005

I will be speaking at this event in a few weeks. In case you haven't been to Dallas in July, everything sizzles, along with VoIP. This is a great name for a great event. Is it worth braving the heat to go to Dallas?

test

July 9, 2005

Sasser Worm

July 8, 2005



I read something today that I couldn’t believe. The author of the Sasser worm, has been sentenced to 21 month’s probation. Sven Jaschan is now 19 but was 17 when he wrote the worm.

The worm was blamed for shutting down British Airways flight check-ins, hospitals and government offices in Hong Kong, part of Australia's rail network, Finnish banks, British Coast Guard stations, and millions of other computers worldwide.

I am all for giving minors a break but this suspended sentence sends a message loud and clear to other kids. Feel free to hack away… Germany wont prosecute you as long as you are under 18.



Zhone Picks up Paradyne

July 8, 2005

Zhone technologies a company specializing in next-gen service provider equipment is picking up Paradyne Networks a provider of triple play broadband loop carriers and Ethernet access equipment. My take is that this merger is all about scale and being able to compete with the big boys. Zhone has been doing a better job of marketing and promotion than Paradyne so I would say the right company is making the acquisition.

The details are as follows:

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