Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

See a Top 10 Tech Speaker at IoT Evolution in July

The tech space is moving so incredibly quickly that you have to attend conferences, webinars and scour the news to be aware...

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SIP Trunks and Whaaaat???...Gateways...but not SBCs?

Back in March, I wrote a blog about the PSTN sunset. But in reality legacy technologies are still in use.  I know this since...

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Waiting on the Channel

Whether it is TPX CEO Richard Jalkut or other channel executives, providers are impatiently waiting on the channel to jump off...

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Solving the Data Analytics Skills Gap

Data analytics is doing absolutely amazing things for companies... Recently, Vodafone worked with a venture-backed company Celonis to improve efficiency. The results...

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Don't Judge the Microsoft Surface Pro by its Reviews

Disclosure: we use an iPad Pro and iPhone and a Microsoft Surface Book on a daily basis so you can see we...

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Fax Still Going Strong

Last week, I had the pleasure to meet with most of our Japanese fax customers in Tokyo.  Fax, like many PSTN...

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2 Blockbuster Deals

The VADs (value added distributors) are feeling the pinch of the growth of cloud, SAAS, SD-WAN, managed services - amid the...

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Skype Clone

July 7, 2005

Here comes yet another entry into the market aimed at taking out Skype. Project Gizmo has a product that will do lots of things that Skype can but with SIP support.

London Bombings

July 7, 2005

I would like to send my condolences to the families who lost loved ones in today’s bombing attacks in the UK. I wish those that were injured a safe and speedy recovery. I hope those that were responsible are found quickly and brought to justice.

Here is a log from multiple reporters detailing the aftermath of the bombings.

In case you missed the details, London was struck by a series of 6-9 separate bombs seemingly aimed at disrupting the city’s transportation system. Buses and subways were primarily targeted.

From the NYTIMES:

Sir Ian Blair, commissioner of the Metropolitan Police, told reporters at about 11:20 a.m.







VoIP Developer Early Bird

July 6, 2005

This conference located in South San Francisco promises to be even better than last year’s event. The quantity of attendees and especially the quality is unmatched. Some of the largest software makers in the world are sending people and general communications and tech companies are coming in droves. You won’t find a more targeted show than VoIP Developer so if you want to learn how best t construct communications products and services or partner with the major industry players, this is the one event where you can do it all.

xMAX

July 6, 2005

VoIP Quality Webinar Soon

July 5, 2005

TMCnet will be hosting an exclusive webinar with Keynote Systems' Dharmesh Thakker on July 12, 2005 to discuss the findings of a major VoIP study. To gain insight into how end-users perceive VoIP service providers and network carriers, register for the free  VoIP Quality Webinar. I will be involved in this webinar as well and am very excited to be sharing the findings with the world in just one week.

Here are some details:

  • Only VoIP-PSTN (and as a baseline PSTN-PSTN) calls were sampled. No VoIP-VoIP calls were measured as part of the survey.

Aspect and Concerto Merge

July 5, 2005

Here are the details of the Concerto and Aspect merger. This is huge news for the contact center space and Concerto has been on a tear lately with acquisitions. SER is a company that competed extensively with Concerto and was relying on Aspect to partner on the inbound side, making SER more well-rounded. This merger certainly has the potential to put a wrench in the plans of SER.

Since Concerto became a private company a while back and they are doing the acquiring – Aspect too will become private.

China Spam

July 5, 2005

Great news… China has signed onto and international antispam pact. After the US, China may be the worst offender in sending spam and about one in five spam messages are attributed to the country. Now is as good a time as any to tackle the issue. At last count I get about 300-500 spam messages a day.

India Cyber Crime

July 5, 2005

India will soon be toughening laws dealing with confidential information. This is a response to the recent problem in one call center where data was stolen by an employee. This article states that there seems to be no greater threat in India than any other country. While this may be true, it will be smart for India to promote what happens to those that steal data.

Bronx Zoo

July 5, 2005

I live about 30 minutes from the Bronx Zoo and in my life have been there a total of about 45 minutes. This past weekend I decided to take a trip with my daughter Priscilla and see the zoo. It was amazing. I love animals but rarely get to go to zoos.

American Airlines Spirit of 1776

July 5, 2005

I received this e-mail today from American Airlines. I thought it worth passing on:

Dear Richard Tehrani,

Please join us in celebrating our nation's Independence Day in the "Spirit of 1776". With your help, American Airlines will provide 17.76 million AAdvantage miles to bring wounded U.S. military personnel and their families together. You can take part by donating AAdvantage miles to Operation Hero Miles between July 4th, 2005 and September 5th, 2005.

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