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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Programmable SIMs for IoT, How DIDs Fit in and Alexa Fun

"Twilio ramps up mobile play with programmable SIMs for IoT and handsets with T-Mobile," says Ingrid lunden at TechCrunch. The idea behind...

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EEOC Finds Silicon Valley filled with Racist, Sexist Criminals

Expect the summer of deflection to continue. I have discovered the reason that there is a lack of diversity in Silicon Valley....

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Open Letter to LinkedIn

What started as a neat online rolodex evolved into a business networking site, but now is a lousy version of Facebook....

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API of the Week: Stitch Labs Adds Flexibility to Omnichannel Commerce

As the number of sales channels explodes, companies look to automation to help them manage inventory across them all. From Amazon to...

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ITW and the Importance of Services

As many of you know, ITW has historically been about wholesale voice minutes exchange.  But as voice minutes exchange has lessened in...

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All About the API: The One Developer Event You Need

OK, I am going to start off by taking back the headline of this post... There isn't one of anything you need....

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API of the Week: Use Flowroute to Access the Multibillion Dollar Telecom API Space

Flowroute is one of the companies in technology that “gets it” when it comes to APIs. Yes, I know APIs aren’t new…...

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Psytechnics

May 3, 2005

It should come as no surprise that a company with a name Psytechnics is a strong engineering company. This is certainly not a marketing company with hollow technology under the covers, these guys really know their stuff and in this case the stuff is VoIP quality. A spin-off of BT, the research division went off on its own to strike it rich.

The company makes its living checking to see how jitter and latency are perceived by our ears. You know those MOS (mean opinion scores) ratings that tell us how good voice sounds?

Celebritization

May 3, 2005

I am kind of fed up with this runaway bride that disappeared, reappeared, was abducted, was not abducted, etc. I don't know her name and it is not worth finding her name to put it in this entry.

This entry serves as a vent. I believe I sometimes act as the guardian of such vent on occasions when the world gets caught up in ridiculous hysteria about stupidity. Utter stupidity.

VoIP at Interop

May 2, 2005

Off to Vegas. See you tomorrow at my VoIP Security session. I am really pumped up about this session. Just a few years back I was asked to speak on when VoIP will happen, Now that it has, I am getting asked more and more to discuss how to perfect it in any given situation.

Customized RSS Feeds

May 2, 2005

I have been hearing more and more about RSS and for those of you that aren't aware RSS is a technology that allows you to subscribe to content and get alerts on an RSS reader. Some readers convert feeds into e-mails while others are integrated into web browsers. I use rssreader.com which is a standalone program that is not as stable as I would like.

Over a year ago, TMCnet instituted news feeds on allowing people to subscribe via e-mail to anything they like. For example, you can subscribe to a keyword like IP PBX or Avaya.

Earl-Bird Deadline Approaching

May 2, 2005

I am blown away by the quality of attendees signing up for Speech-Word. Amazingly, it is not just call centers and OEMs but major service providers as well. I suppose these providers are looking to add speech to their customer support departments as well as using speech as a differentiator in their operations. Either way, the show should be very exciting. As I mentioned recently, people in the industry tell me frequently that if this is the year of VoIP, next year will be the year of speech.

Avaya and Just In Time Communications

May 2, 2005

VoIP Still Not Parasitic

May 1, 2005

Telecom Revolution

May 1, 2005

NetScout

May 1, 2005

I recently met with a company called NetScout that has some extremely useful network monitoring tools for the world of VoIP. By placing passive probes on the network, they are able to gather data flows and summarize the results in a database for you to analyze as needed. The company tells me they consider their flow recorder as the TiVo for your network. You can imagine how much storage you would need to really have a TiVo on your network -- they tell me their recorder can hold 40 terabytes.

The system can record calls, let you know what happened on your network at 2:00 AM last night, etc.

Tom Keating Hates Burger King Fries

April 30, 2005

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