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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Phone Companies, Channel and Other News

Considering my client has been waiting 2 months to port DIDs from an AT&T PRI to Birch POTS lines, no kidding...

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InfoVista and Ipanema Technologies Poised to Enable New Carrier Services

The WAN optimization market is expected to more than double in size from 2014 to 2019 eventually hitting $12.1 billion according to...

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Charter Bulking Up

Charter bid on TWC before Comcast. Comcast wasn't going to get past regulators. Charter is hoping that they will with 2...

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Schneider Electric: More Software and the IoT to Reshape Data Center Design

There is a macro trend of moving proprietary hardware systems to open systems and moving hardware to software – at this point,...

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ITW Leads the Way Helping Wholesalers Identify New Revenue Streams

A few weeks ago I attended International Telecoms Week (ITW), an annual gathering of the global wholesale telecommunications community. This is...

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HP's March into Simplifying NFV

Arbitrage is one of the great opportunities which presents itself repeatedly in tech. In the nineties, something called international callback allowed am...

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Independence IT, The Multivendor Desktop-as-a-Service Company

The cloud is the answer – what was the question? That seems to be a common tech theme these days and for...

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MultiService Market Rebounds

March 29, 2005

SCOTTSDALE, Ariz., March 29, 2005 - The MultiService switch market rebounded in 2004 with worldwide sales of $2.3 billion, an increase of 9% from 2003, reports In-Stat (http://www.in-stat.com). Sales to service providers accounted for about 90% of total MultiService switch sales in 2004.

"2004 was a turnaround year as service providers began spending to replenish capacity in their networks, add capacity for broadband aggregation, and offer new services, such as MPLS IP VPN and Ethernet services," says Henry Goldberg, In-Stat analyst. "Wireless service providers were a growing, important market for MultiService switch vendors, as they purchased this equipment for Radio Access Network backhaul and other applications."

A recent report by In-Stat found the following:



  • In-Stat forecasts 7% growth in worldwide MultiService switch sales in 2005, and a CAGR of about 6% over the next five years.
  • The MultiService switch market is mature, and In-Stat expects growth rates in sales to gradually decline over time as the products face stiff competition from routers as service providers evolve to MPLS networks.
  • Nortel held the leading position in sales for the fourth consecutive year, attaining a market share of 34% of total MultiService switch sales.

Tech CEOs Hiring

March 29, 2005

95 percent of tech CEOs are planning to grow their workforce, according to Deloitte’s 2005 CEO Survey of the fastest growing technology companies in North America. The tech CEOs surveyed are focusing on internal strategies to grow their companies and are shrugging off economic and terrorism worries.

Key Findings of the Survey:

  • Ninety-five percent of the CEOs plan to grow their workforce, almost two-thirds by 25 percent or more
  • Nearly three-quarters of the CEOs are extremely or very confident about their companies’ future growth
  • Economic concerns are only an issue for 2 percent of the CEOs this year, down significantly from 16 percent last year
  • The necessity of a strong business strategy ranked higher in importance this year; having exceptional or unique products ranked lower
  • Twice as many CEOs as last year are concerned about competitive pressure on pricing and more are concerned with building strategic relationships

China Phishing Skyrockets

March 29, 2005

ActionTec and Skype

March 28, 2005

I was at the water cooler today – sounds like such a cliché, and Tom Keating asked me if I read his ActionTec Skype review. I explained to Tom that I am struggling to catch up with e-mail from just today. Tom laughed and nodded as if he understood.

I felt a bit guilty. Tom is an awesome reviewer and wouldn’t tell me to see his review unless it was important.

Food For Thought

March 28, 2005

Customers Get Revenge on Call Centers

March 28, 2005

Dial-Up Declines

March 28, 2005

BellSouth Awarded Favorable DSL Decision

March 28, 2005

Marc Cuban Vs. RIAA

March 28, 2005

A very unlikely champion of p2p networks may be the most important friend the young industry has. In a  recent blog entry, Cuban outlines some of the businesses he owns and why he feels the recording industry could seriously cripple innovation if they win the MGM Vs. Grokster case. Here is an excerpt from Cuban’s blog:

We are a digital company that is platform agnostic. Bits are bits.

Hosting Grows Slowly

March 28, 2005

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