Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Pros and Cons of Hosted vs. On Premise Phone Systems

Purchasing communications infrastructure equipment for your business, whether it’s data routers, SBCs or phone communication systems is difficult.  There are many vendor...

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Making Sense of Blockchain and Nothing Can Be Hidden in it?

The Bitfury Group and First Block Capital, on January 11, 2018, announced they had invested in Emercoin and would support the ground-breaking...

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Openpath Intros Next-Gen Access Control System

As everything in our lives has become smart; the phone, speaker, lights, cities, thermostats and doorbells, the reality is that pretty much...

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ZiipRoom Intros Must-Have Videoconferencing Solution

Friction or resistance is generally used to slow things down. In fact, a car's braking system is a great example of something very...

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Small Businesses Have Unique Needs When it Comes to Communication Systems

If you have a small business, chances are you have a business communication phone system someplace on premise.  That PBX communication system...

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ChatBots are Marching

Chances are you have talked to a Chatbot and didn’t even know it.  Like most contact center innovations, Chatbots have been driven...

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Why is the PSTN Long Tail So Long?

Even though VoIP and IP communications in general is now dominating all landline communications, why is the PSTN still there?  Why doesn’t...

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Carrier Broadband Forecast

August 19, 2005

More on VocalTec

August 19, 2005

One of the more popular things I have written recently has got to be my brief history of VocalTec and judging by the responses I received, I struck a chord with a number of people. On the one hand there are e-mails such as the one below:

Dear Rich,

I read with interest your comments on VocalTec, and I also read the article you referenced.

I certainly remember when VocalTec launched their first off-the-shelf software VoIP product, and I remember them at the Computer Telephony Expos, too (back when Dialogic and Harry Newton held sway).  As an industry market analyst, I could never really figure out VocalTec's business model. Were they a software house, an equipment vendor, a turnkey systems house, or what?

When the Deutsche Telecom deal was announced, I thought I had their business model tied down, but a year or so later, their lead PR lady said, "We think of ourselves as a software house." But even then, I detected the arrogance you mentioned.







Comcast Customer Service

August 18, 2005

This is one of those stories that is tough to even set up. I was pretty amazed when I heard about it. Apparently according to the AP, LaChania Govan said she got bounced around by her cable company when she called to complain. She made dozens of calls and was even transferred to a person who spoke Spanish - a language she doesn't understand.

But when she got her August bill from Comcast she had no trouble understanding she'd made somebody mad.

Excel Buys Brooktrout

August 18, 2005

Wow, first Howard Bubb left Intel/Dialogic, Mike Ross left Aculab, and now Eric Giler is leaving Brooktrout. This may leave Brough Turner at NMS as one of the last holdouts in the CTI/VoIP media processing market. I should point out that we still have Peter Karneef and Jim Pinard at Pika Technologies and of course Allan Pound the founder of Aculab who has recently been much more visible in the market since the release of the company’s Prosody X board is also a well-known industry veteran.

More recently there are other strong players in  this space as well like AudioCodes, Eicon ad Spirit DSP.

What prompted Eric to leave Brooktrout is unknown (he looks as healthy as ever and I’ve known him since around 1990) but an acquisition of Brooktrout by Excel provided an opportunity for him to move on. Eric has always been great to work with and the industry will feel his loss.

The competitive landscape of the media processing board market also known as the DSP resource board market hasn’t changed too much over the years but we used to have Dialogic, NMS, Rhetorex, Pika and Brooktrout all competing had to head.





Teletruth on SBC IPTV

August 18, 2005

Bruce Kushnick has got to be the most painful thorn in the sides of the RBOCs. His tone may be confrontational for some but he makes some good points below. I would love to get the response from the RBOCs on this.

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Bruce Kushnick has got to be the most painful thorn in the sides of the RBOCs. His tone may be confrontational for some but he makes some good points below. I would love to get the response from the RBOCs on this.

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Teletruth News Analysis. SBC's IPTV Lies: Do the Math --- Wed Aug 17th,
2005

USA Today's  "SBC's $4 billion IPTV investment 'not much money'"
http://www.usatoday.com/tech/products/gear/2005-08-16-iptv-sbc_x.htm

SUMMARY: MATH.& HISTORY

Based on history, Teletruth believes SBC is misleading the public by making claims it knows can't be true.















Who Will Google Acquire?

August 18, 2005

Google will be selling 14.2 million class A shares of common stock in an effort to raise money for acquisitions. I wonder, who would Google want to buy? Here is a list of possible items on the search engine king’s menu.

Skype: The idea that Google would do very well purchasing Skype has been floating around the Internet for a while. Where are the synergies?

SBC Irony

August 17, 2005

Apple Security

August 17, 2005

It is so unusual to hear about MAC vulnerabilities that I wanted to pass this Technical Cyber Security Alert on to all of you in case you have a MAC. We always tend to think MACs are secure because no one targets them. I guess success breeds hackers!

TMCnet in Top 1,696 Sites in the World

August 17, 2005

Teletruth On The FCC

August 17, 2005

I received this today.

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Teletruth ALERT, Wednesday, August 17th, 2005

FCC to Kill Thousands of ISPs with 8 Year-Old Data!
Garbage-In, Kill-Competitors-Out.

The FCC, on August 5th 2005, put out a press release "FCC Eliminates Mandated Sharing Requirement on Incumbents' Wireline Broadband Internet Access Services". (link to release below). What this means is that the local Bell phone companies no longer have to resell certain parts of their networks to Internet Service Providers (ISPs) - It is the "Re-regulation" of the Internet.

How many ISPs will be put out of business? How does this help innovation in the US when you kill off thousands of innovative companies?

But that's only part of the story.

In 2004 Teletruth, with the National Internet Alliance (NIA), filed a "Data Quality Act" as well as a "Regulatory Flexibility Act" complaint in conjunction with the FCC's competition (unbundling) proceedings.  Teletruth found that the FCC's statistics pertaining to ISPs was created in 1997!
-That's 8 years old!  That's before the Bell companies were providing DSL service.

This next paragraph is the FCC's definition of the ISP market from the Triennial Review dated August 2004  - Notice that it is using data that was created in 1997!

"Internet Service Providers.



















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