Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

End of Messaging?

Chetan Sharma has been discoursing on what he calls the “4th wave of mobile communications” for some time.  And I’ve commented on some...

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Robocalls Call for Service Provider Intervention

Robocalls have been getting quite a bit of ink lately in the United States.  Robocalls are those annoying auto-dialer calls you may...

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Talari Adds Firewall, Features to SD-WAN solution

SD-WAN is another one of those growth areas in tech which often goes unnoticed. Some time back I went to visit Talari...

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Silicon Valley Will Crush You!

The amount of PR generated by tech companies mostly in Silicon Valley like Google, Apple, Samsung, Facebook, Tesla and Amazon is staggering....

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HD Voice Finally Comes of Age

It’s been quite a while since I wrote about HD voice.  When HD voice was first coming to the market 7 or...

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Tech Culture Will Separate Winners from Losers in The Digital Economy

The 2016 Tech Culture Award winners have been announced The outlook for tech workers has perhaps never been brighter as top tech...

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Mobvoi and Your Life's Getting Better - Ticwatch and AI

Mobvoi is a Chinese Automated Intelligence startup that scored what many dream of... an investment from Google. In October 2015, the first...

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Vonexus Speech

May 16, 2005

I am speaking at Interactive Intelligence and Vonexus seminars tomorrow. I am looking forward to the trip and the talk. Speaking in front of an audience energizes me and the seminars put on by this company are always excellent -- attracting large crowds of quality people who always ask intelligent questions.

The last time I spoke at one of these seminars the crowds were similar for the call center and enterprise IP PBX sessions. I am going to spend some time differentiating my talks so that both are full of useful content and information you can use.

I hope to see you there.

PS: I am flying out of Westchester airport and can tell you from experience that if you lice in Fairfield County, CT or are within 30 miles of this airport -- Use it if you can.





Light Reading For Sale

May 16, 2005

Check Point and VoIP

May 16, 2005

What do you do when Microsoft decides your niche is worth taking away from you? Come out with a slew of new products of course. Try to stay one step ahead. Tom Keating details how Check Point has announced NGX.

Bill Gates Improves Education

May 15, 2005

So many people hate Microsoft and have demonized Bill Gates. Some extremely upset critics have even thrown a pie in his face. If you are a technology company, the name Microsoft should scare you as there is no niche in technology this company won't purse, dominate and eventually rule -- if they have their way of course.

But the side of Bill gates that many people don't see is the one that donates billions to charities around the world. It seems the Bill and Melinda Gates foundation may even be responsible for changing the US education system.

The foundation has education programs in place in over 42 states and has donated 2.3 billion dollars into educating future generations of students.

Gates is a product of intensive hands-on instruction courtesy of Seattle's private Lakeside School.





Good One

May 13, 2005

FCC on May 19th

May 13, 2005

There is a good chance I will have my second daughter on May 19th and this is the day the FCC will hold its open commission meeting to discuss wireline competition. More specifically they will be discussing E911 and how VoIP service providers will have to enable 911 on their networks.

I am watching these events with a bit of concern and at the same time hope that whatever the commission decides VoIP providers will be able to implement quickly. Hopefully the process will be painless as well.

Still the FCC could decide anything and perhaps that is what scares me just a bit. They could make it very difficult for VoIP service providers if they so choose.



Cold Stone Creamery

May 13, 2005

Are you kidding? I get to write about a topic I have far too much knowledge on? Ice cream?? Great news. And I get paid?

Cognitronics Loss

May 12, 2005

I had to write this when I saw that Cognitronics lost money in its latest quarter. The company actually had a net loss of .8 million compared to 1.4 million a year earlier so they are slowly growing – or at least bleeding less money than a year ago.

The following statement from Brian Kelley in the Cognitronics release struck me:

"The telecommunications marketplace continues to make headlines in 2005 as two more of the largest telecommunications service providers announced their intentions to merge. In the absence of real growth, consolidation rules," said Brian J. Kelley, president and chief executive officer of Cognitronics. "After years of excess infrastructure build-out, these service providers, our customers, continue to maximize the capacity of their existing network infrastructure.



Packet8 Slams Vonage

May 12, 2005

OK perhaps the slam is indirect but the message is loud and clear… Ours works and yours doesn’t. Today Packet8 announced that their VoIP ser vice has 911 that works in 2,024 rate centers covering 43 states. The company put out a release today and in it they say:

Unlike "911" services marketed by some other VoIP providers, whereby a call to 911 is intercepted by the VoIP provider and forwarded to a regular, non-emergency telephone number, Packet8's E911 call is routed as 911 emergency traffic and is accompanied by caller information.  Packet8's E911 services enable emergency personnel to ensure that callers receive the exact same response that they receive from 911 services provided by landline incumbent telephone carriers.  The Packet8 E911 implementation routes a subscriber's call directly to a 911 operator and eliminates unnecessary dialog about callers' whereabouts, which is vital in cases where a caller may not be able to verbally communicate due to an emergency condition.


Boy, I wonder who they are talking about. As I wrote about today, Having the best product doesn’t mean anything, it is the best marketer than wins every battle.


I Can Hear You Now, Can You?

May 12, 2005

Verizon Wireless I love you, I hate you, I love you, I hate you. Why must you have the best wireless service? Extremely fast EVDO access? Calls that rarely drop and then put me through hell daily?

I used to use a GSM network phone and the service was terrible.

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