Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Bitcoin, Blockchain and FinTech to the Brexit Rescue

The One Industry Unaffected by Brexit is RansomwareIt’s undeniable that there is a chance that after seeing Britain leave the EU that...

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The Struggle of the Channel Managers

One big struggle of the channel managers is to get agents to sell deeper into accounts. The providers would like more...

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API of the Week: GoGo, IBM and Weather Company Reduce Flight Turbulence

We are literally in what seems to be a golden age of API integration. No, APIs aren’t new but something magical seems...

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WebRTC and Cloud-based PBX - Can.do

A few weeks ago I attended and spoke at ByNet Expo in Israel. I spoke in the telecom track about the “Agile...

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Aricent: How to be Digitally Durable

"APIs are now a business model!""A company that has more APIs has more value."If every industry is being digitally disrupted (it is)...

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Cisco VNI Repot on IoT / M2M connectivity

The Internet of Things is all about connectivity of everything.  While some IoT connectivity will be from wired devices and sensors, much...

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Uber Picks Dialpad to Fuel its Growth

We’ve been covering cloud here at TMC for two decades – back when we called  these companies in this space ASPs and...

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Gore Gets Internet Award

May 5, 2005

Love him or hate him, he helped popularize the Internet with his use of the term “Information Superhighway” on national TV. It was around the time he made this speech that the Internet took off. Gore spoke at a past TMC event and made light of the whole “Inventing the Internet” situation. This was right after he lost the presidency to Bush. The audience was surprised at how loose and relaxed he was in person as opposed to TV.

Wynn Las Vegas

May 4, 2005

I went to an Avaya reception tonight and after a few minutes of listening to an eloquent VP of Avaya, Steve Wynn took the stage to speak to the crowd about how his hotel Wynn Las Vegas will excel in service and in fact have better customer service than any other hotel on the planet. Wynn has quite a stage presence (yet there was no stage) and I came away from the experience humbled. I am very grateful to have listened to him speak for 10 minutes and I have a much deeper appreciation for what Wynn is trying to accomplish with his new hotel.

Amazingly, the service level he speaks of seemed evident in the wait staff and other hotel workers I came in contact with.

One wonders how these new hotels get customers. It seems that the more hotels they build in Vegas, the more people come.



The VoIP Security Session at Interop

May 3, 2005

My security session went very well today at Interop. I think the audience got a lot out of it as there were lots of good questions. MediaLive is selling tapes to the session if you are interested. The vital stats are as follows: 60 people were in the room.

Netrake and Level 3

May 3, 2005

Spirent Triple-Play

May 3, 2005

With all the talk of providing triple-play services, it makes sense that Spirent would make a “play” (pun intended) for this space. Let’s face it, voice, video and data over single pipe is possible but when you consider that just carrying voice over IP on a small scale can be a challenge, what happens when ten thousand or millions of subscribers need simultaneous triple-play services. A testing solution makes a great deal of sense to deploy as you roll-out your services to the masses.

SPIRENT COMMUNICATIONS™ INTRODUCES AVALANCHE 7.0 FOR TRIPLE PLAY APPLICATION PERFORMANCE TESTING



System Tests Triple-Play Application Performance Along With QoS, SIP, IPsec Security and IPv4/6 Performance on a Per-Port Basis at Real-World Scale

LAS VEGAS - May 3, 2005 - Spirent Communications™ (NYSE: SPM; LSE: SPT), today announced the release of Avalanche 7.0, a test suite designed to validate the readiness of the IP infrastructure equipment for triple play services.

Avalanche 7.0 features real-world user and triple play traffic emulation along with automation flexibility to test multiple dimensions of the network. This includes the testing the capacity and functionality of both the network and network devices.





Psytechnics

May 3, 2005

It should come as no surprise that a company with a name Psytechnics is a strong engineering company. This is certainly not a marketing company with hollow technology under the covers, these guys really know their stuff and in this case the stuff is VoIP quality. A spin-off of BT, the research division went off on its own to strike it rich.

The company makes its living checking to see how jitter and latency are perceived by our ears. You know those MOS (mean opinion scores) ratings that tell us how good voice sounds?

Celebritization

May 3, 2005

I am kind of fed up with this runaway bride that disappeared, reappeared, was abducted, was not abducted, etc. I don't know her name and it is not worth finding her name to put it in this entry.

This entry serves as a vent. I believe I sometimes act as the guardian of such vent on occasions when the world gets caught up in ridiculous hysteria about stupidity. Utter stupidity.

VoIP at Interop

May 2, 2005

Off to Vegas. See you tomorrow at my VoIP Security session. I am really pumped up about this session. Just a few years back I was asked to speak on when VoIP will happen, Now that it has, I am getting asked more and more to discuss how to perfect it in any given situation.

Customized RSS Feeds

May 2, 2005

I have been hearing more and more about RSS and for those of you that aren't aware RSS is a technology that allows you to subscribe to content and get alerts on an RSS reader. Some readers convert feeds into e-mails while others are integrated into web browsers. I use rssreader.com which is a standalone program that is not as stable as I would like.

Over a year ago, TMCnet instituted news feeds on allowing people to subscribe via e-mail to anything they like. For example, you can subscribe to a keyword like IP PBX or Avaya.

Earl-Bird Deadline Approaching

May 2, 2005

I am blown away by the quality of attendees signing up for Speech-Word. Amazingly, it is not just call centers and OEMs but major service providers as well. I suppose these providers are looking to add speech to their customer support departments as well as using speech as a differentiator in their operations. Either way, the show should be very exciting. As I mentioned recently, people in the industry tell me frequently that if this is the year of VoIP, next year will be the year of speech.

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