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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Is Ajax Our Future?

March 18, 2005

A lot of buzz is being generated by Adaptive Path, the company that invented the acronym Ajax to describe what could become the key technology that allows web-based software to overtake traditional desktop software in the long run. The implications for companies like Microsoft could be huge if the tremendous interest in this technology continues.

Content Directions MultiLink Dropdown Menus

March 18, 2005

I’ve met with Epygi executives on numerous occasions and have always been impressed with their knowledge of web technology… Not just VoIP but Internet technology like RSS feeds, etc. It came as no surprise to see that the company pioneered a new way of advertising. Before reading this release I happened upon their Selecting VoIP Solutions channel on TMCnet and noticed their ads are amazing. If you mouse over one, you have a window into what appears to be their entire website.

Florida VoIP Tax Killed

March 18, 2005

Palavon Hosted VoIP and CRM

March 18, 2005

VoIP Growth

March 18, 2005

Xten Record Growth

March 18, 2005

Here is an indicator of the strong sales growth being seen in the VoIP space. Interestingly in my keynote in Dallas yesterday I mentioned SIP connectivity to PBXs and someone in the front row held up his iPAQ with the Xten soft client on it as an example. Now I get this release:

Xten Networks, Inc. (OTCBB: XNWK), a provider of award-winning VoIP (Voice over Internet Protocol), Video over IP, Instant Messaging (IM), and Presence SIP softphones, today reported financial results for the third quarter ended January 31, 2005.

Lightyear Enters Wholesale Hosted PBX Market

March 18, 2005

Kevin Martin Good For VoIP?

March 18, 2005

Most people think that Kevin Martin is a good person to lead the FCC. This article suggests he may not be friendly to VoIP companies and interestingly the ILECS seem to be thrilled he is the new chairman. This article talks a great deal about the USF and reminds me that we really need an overhaul to the system that encourages rural carriers to continue to deploy non-broadband telephony. We further need to provide incentives for broadband providers.

Level 3 Forbearance Petition

March 18, 2005

Daffodil CRM v1.1

March 18, 2005

Here is more info on Daffodil. they seem to have some bells and whistles. I wonder how many companies would stake their companies on open-source CRM software.

Daffodil Software has released Daffodil CRM v1.1, with import and search facility, at SourceForge.net.

Daffodil CRM is an open source Customer Relationship Management software that seamlessly integrates all aspects of the customer life cycle - from identifying business opportunities to sustaining existing customers.

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