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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

How Nuance is Powering the Voice Economy

It's no secret that voice interfaces have become one of the most successful product categories in recent years. With the price point...

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FCC and FTC Co-Host April 23rd Expo on Robocall Blocking

The Federal Communications Commission (FCC) and the Federal Trade Commission (FTC) will host a Stop Illegal Robocalls Expo on Monday, April...

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Why Not Move to Cloud Fax?

  The last couple of weeks I explored the topic of SIP Trunking.   One of the benefits I discussed is that cloud...

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Jabra Responds To Evolving Workplace with Engage 65, 75

After exhausting interviews with 400 call center professionals and IT administrators, Jabra set out to design headsets for the evolving workplace. Respondents...

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CounterPath Now does Collaboration

President and CEO Donovan JonesYears before it was fashionable, CounterPath had a soft-client, allowing an app to give mobile devices compatibility with...

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Kollective Improves Network Performance via P2P Technology

Enterprise network congestion on continues to be a problem as software updates and files continue to grow in size. Add to these challenges,...

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Could Scheduling Logins Make us Safer?

Hackers are relentless. Today it was discovered the Consumer Financial Protection Bureau (CFPB) suffered at least 240 data breaches and another 800 suspected...

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Something Going On at JFK

August 5, 2005

The Week in Review

August 5, 2005

Here are some stories worth reading from the past week:

Vonage: Pimp That Phone:

Bush to Nominate Kovacic as FTC Commissioner

NetCentrex Buys IMS Company

Vonexus to Host Orlando Seminar on Maximizing ROI with Microsoft-based Voice over IP

VoIP Developer Show 'Packed to the Gills'

VoIP Developer vs. MacWorld?

FCC Deregulates DSL

Live Football Over the Phone, Internet

Services Over IP

Coveting Thy Neighbor's WiFi

USF Gets a Boost

Pannaway: Turning Copper and Fiber into Gold (Part I)

It's All for the Kids!

Loquendo to Unveil Latest Speech Tech

NextNine Supports FTS Billing & CRM

Loquendo Enhances Voice Platform

Customer Service/Support Stats

QAS Updates Address Quality Assurance

Your Technology Annoys Me

More IT Jobs -- But Not Too Fast

SMB Owners “Apprehensive” About VoIP

CobbleSoft Shoots For "Smarter Service"

Mellenia, VoX Announce Agreement

IBM, Avaya Announce Collaboration Collaboration

Jacada Loses A Penny A Share

Turning Your PocketPC Into a Universal Remote

Siebel's Cleveland Reaffirms Commitment to Hosted CRM

Bush to Nominate Kovacic as FTC Commissioner























































Oprah Spam

August 5, 2005

Russell Shaw on VoIP Developer

August 4, 2005

Intelligent Design

August 4, 2005

I went to public school until fifth grade and at that point my parents decided to move me to a private Jewish school where I could learn Hebrew and religious teachings along with my secular education. The education I received was much better than public schools as my classes were smaller and there was a much greater culture of learning in the school. I also became religious at this school

The only thing that didn't sit well with me was dinosaurs. I couldn't figure out how the story of creation left out hundreds of millions of years of dinosaur evolving, eating each other and doing the sorts of things they do.

Epygi Labs

August 4, 2005

Epygi has been working with other companies as a design house. Expect to see a number of products designed by Epygi but rebadged by other companies.

So far they have developed a WiFi telephony phone and have designed a VoIP test platform for a semiconductor company. They are focusing their designs on the VoIP space and the new design company is called Epygi Labs at the moment. The name may change but for now that is the name

I have always been impressed with the features and cost/feature ratio of Epygi's products.



Press at VoIP Developer

August 4, 2005

VoIP Developer Buzz

August 4, 2005

Siebel Doing Much Better

August 4, 2005

Here is an e-mail I received from Siebel’s Bruce Cleveland recently. Look for an interview with him in the August 2005 issues of Customer Interaction Solutions Magazine (subscribe to Customer Interaction Solutions) in my High Priority column. As you will read in the next few weeks in the magazine, I really think Bruce Cleveland is one of the best things that ever happened to Seibel Systems. He has the energy and vision they need at Seibel and is willing to talk to the press in an honest and straightforward fashion that is quite refreshing.

Discounted VoIP Events

August 4, 2005

I had two exhibitors ask me today what it means when trade show organizers focus so heavily on discounting their conferences. Is this a sign of weakness they asked? While I am no expert on the balance sheets of other communications events and I don't think it is appropriate to comment I did have a conversation with a few exhibitors who likened such practices to what some car companies are doing with their employee discount programs.

They wondered if this focus on almost giving away conference passes is the equivalent of selling super-discounted cars that are of poor quality. They further wondered if this is a sign that some trade show companies have overextended themselves and just aren't able to attract attendees to their events.

I try to stay neutral in such discussions but I thought this worth sharing.



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