Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

LTE and Voice = VoLTE

Every year, Ericsson puts out a nice overall Mobility Report in June.  I’m finally getting around to reading it now.  There is some...

Full Story »

ViziApps: A Great Tool for the Citizen Developer Revolution

Recently I had to prototype an iOS app for a project I am working on and did a lot of research to...

Full Story »

Execution, Flexibility, Safety, Ease of Use Key to Digital Success - Lessons from Gitex 2016

The etisalat and Nissan Smart Car collaboration, the robot policeman, and James Baresse's presentation on three needs for digital payment system success...

Full Story »

Are You Managing Hours or Outcomes?

Another consultant is having a trying experience with a client. The client wants to see the consultant in the office more,...

Full Story »

Whatever Happened to Dialogic Boards?

I stopped wearing Dialogic shirts in airports many many years ago, simply because I often got stopped by people who used our...

Full Story »

ORBCOMM Looks to Become Complete IoT Solutions Service Provider

One of the topics discussed often among communications service providers is whether they want to be relegated to dumb pipes or they...

Full Story »

Your Phone Just Ate Your Car Key

Are you ready for your new digital future? It’s a great question to ask as the role your mobile phone plays in...

Full Story »

Check Point and VoIP

May 16, 2005

What do you do when Microsoft decides your niche is worth taking away from you? Come out with a slew of new products of course. Try to stay one step ahead. Tom Keating details how Check Point has announced NGX.

Bill Gates Improves Education

May 15, 2005

So many people hate Microsoft and have demonized Bill Gates. Some extremely upset critics have even thrown a pie in his face. If you are a technology company, the name Microsoft should scare you as there is no niche in technology this company won't purse, dominate and eventually rule -- if they have their way of course.

But the side of Bill gates that many people don't see is the one that donates billions to charities around the world. It seems the Bill and Melinda Gates foundation may even be responsible for changing the US education system.

The foundation has education programs in place in over 42 states and has donated 2.3 billion dollars into educating future generations of students.

Gates is a product of intensive hands-on instruction courtesy of Seattle's private Lakeside School.

Good One

May 13, 2005

FCC on May 19th

May 13, 2005

There is a good chance I will have my second daughter on May 19th and this is the day the FCC will hold its open commission meeting to discuss wireline competition. More specifically they will be discussing E911 and how VoIP service providers will have to enable 911 on their networks.

I am watching these events with a bit of concern and at the same time hope that whatever the commission decides VoIP providers will be able to implement quickly. Hopefully the process will be painless as well.

Still the FCC could decide anything and perhaps that is what scares me just a bit. They could make it very difficult for VoIP service providers if they so choose.

Cold Stone Creamery

May 13, 2005

Are you kidding? I get to write about a topic I have far too much knowledge on? Ice cream?? Great news. And I get paid?

Cognitronics Loss

May 12, 2005

I had to write this when I saw that Cognitronics lost money in its latest quarter. The company actually had a net loss of .8 million compared to 1.4 million a year earlier so they are slowly growing – or at least bleeding less money than a year ago.

The following statement from Brian Kelley in the Cognitronics release struck me:

"The telecommunications marketplace continues to make headlines in 2005 as two more of the largest telecommunications service providers announced their intentions to merge. In the absence of real growth, consolidation rules," said Brian J. Kelley, president and chief executive officer of Cognitronics. "After years of excess infrastructure build-out, these service providers, our customers, continue to maximize the capacity of their existing network infrastructure.

Packet8 Slams Vonage

May 12, 2005

OK perhaps the slam is indirect but the message is loud and clear… Ours works and yours doesn’t. Today Packet8 announced that their VoIP ser vice has 911 that works in 2,024 rate centers covering 43 states. The company put out a release today and in it they say:

Unlike "911" services marketed by some other VoIP providers, whereby a call to 911 is intercepted by the VoIP provider and forwarded to a regular, non-emergency telephone number, Packet8's E911 call is routed as 911 emergency traffic and is accompanied by caller information.  Packet8's E911 services enable emergency personnel to ensure that callers receive the exact same response that they receive from 911 services provided by landline incumbent telephone carriers.  The Packet8 E911 implementation routes a subscriber's call directly to a 911 operator and eliminates unnecessary dialog about callers' whereabouts, which is vital in cases where a caller may not be able to verbally communicate due to an emergency condition.

Boy, I wonder who they are talking about. As I wrote about today, Having the best product doesn’t mean anything, it is the best marketer than wins every battle.

I Can Hear You Now, Can You?

May 12, 2005

Verizon Wireless I love you, I hate you, I love you, I hate you. Why must you have the best wireless service? Extremely fast EVDO access? Calls that rarely drop and then put me through hell daily?

I used to use a GSM network phone and the service was terrible.

Dear Mr. VC

May 12, 2005

To be more politically corect: Dear Mr. or Mrs. VC

Many of my readers are in the VoIP community – you know who you are… You were doing VoIP in the late nineties – when it wasn’t fashionable and you used to call it IP telephony or Internet telephony. I am running into more and more of these people and they often ask me if this time the IP revolution is for real. The answer is absolutely.

As President of a leading publishing and trade show company having been involved in VoIP since its inception and having launched the first magazine in the space, I think I have a unique perspective on the market. I am seeing more optimism and sales than at any time before.

VoIP Quality Study

May 11, 2005

I have been deluged with requests about this study. The last time I wrote about it I told you that Packet8 was the quality leader so far. I haven’t had a chance to read this as I am on my way to visit a number of VoIP companies today and am running late. Enjoy the release.



Featured Events