Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Unified Communications in the Cloud

A couple of weeks ago, I explored the migration to Unified Communications and gave my point of view about how the migration is somewhat...

Full Story »

DieselGate: We Were Right, Something Smells Awful

Remember back in 2015 when we said something doesn't smell right in the VW diesel scandal? it would be impossible for the...

Full Story »

What Should the Next Generation SBC Be Able to Handle?

It’s strange to be writing about a next generation SBC, given that it seems only yesterday that SBCs came to the fore. ...

Full Story »

StaffAlerter Provides Value in Emergency Notification and IoT

With terrorist attacks and other shooting incidents becoming commonplace, the need to quickly notify large groups of people regarding dangerous situations seems...

Full Story »

Top 8 IoT Trends for 2017

The IoT market is accelerating as growth comes from numerous directions and markets and as it does, one thing is very clear,...

Full Story »

Google Dandelion to Popularize Geothermal?

Geothermal energy is pure perfection for heating and cooling homes in climates which are very hot or very cold because the ground...

Full Story »

LANTelligence's CEO on Channel and Contact Center

After a short conversation with Martin Tracey, CEO of Unified Communications Solutions Provider, LANtelligence, we decided to do an interview to...

Full Story »

Michael Powell at ITEXPO In LA

June 22, 2005

Michael Powell will be addressing the audience at ITEXPO and I am excited to hear what he has to say. I am sure he has much more latitude now that he is no longer a sitting chairman of the FCC. I also wonder how he feels about the strict 120 day deadline given to VoIP providers after he left. I get the feeling that if he was chairman they would given our industry have six months or more to fully comply.

Silk, Open Source Collaboration

June 22, 2005

This is the first I have heard about open source collaboration software. This is an area ripe for such a solution as many of the competitive options are so expensive. Silk could become a killer app like Asterisk.


New open-source collaboration software, Silk, aims to increase productivity and decrease operational costs across organizations

By using Silk companies can effectively organize large quantities of information through one central and open platform delivering the "context for collaboration"










SAN DIEGO, CA – June 22, 2005 – Akiva Corporation, the premier provider of enterprise-wide open collaboration solutions, today announced the first commercial release of Silk www.silk-project.org. This software, which has been available in beta release since late 2004, is the first comprehensive open source collaboration solution built to demanding enterprise J2EE software standards.

The Nuclear Option

June 22, 2005

Here is an LA Times story on nuclear energy and how the industry is poised to make a comeback. With all this talk of the imminent construction of new plants, I find it surprising that analysts and experts say the first new plants will take ten years or more to build. By then, who knows where oil prices will be.

Sure, you here people like Rush Limbaugh say that oil is cheaper by the gallon than milk, but Rush, kids don’t drink milk anymore but cars have become SUVs. The price of oil seems to be more volatile by the year. In a decade it could cost more for a gallon of gas than it dose for a gram of uranium.

My take?



Google Will Not Compete With PayPal

June 22, 2005

Directly anyway. It seems according to the New York Times that Eric Schmidt the CEO of Google denied the implications that their new service will compete with EBay’s online payment division in PayPal.

PayPal has thrived in the last half-decade, growing from 24 test users in 1999 to 72 million accountholders through March. Looking to profit from the fees that PayPal collects from completing online transactions, San Jose-based eBay bought the service for $1.3 billion in 2002.

My take? Google will start using their electronic payment service  for things like Froogle and their advertising programs AdSense and AdWords.



VoIP Quality Study Update

June 22, 2005

MSN Sender ID Starts Today

June 22, 2005

Concerto and Time Warner

June 22, 2005

Time Warner Cable is an interesting company in that they are decentralized to some degree in their management and autonomous regional groups decide how to manage their divisions. Having said that, the Charlotte, NC Division of the company has selected Concerto Software’s EnsemblePro for its inbound and outbound contact center implementations. They will utilize the software for outbound sales and collections.

As an enhancement to Concerto EnsemblePro, Time Warner Cable is also implementing, LYRICall , a scripting design tool that helps agents navigate through calls. LYRICall gives Time Warner agents real-time access to multiple data sources through a single view, enabling them to easily access the information they need to conduct successful customer interactions.

VoIP Kills Cities

June 21, 2005

Life’s Questions

June 21, 2005

Many of life's questions can be realized when flying cross-country. For example, why when you fly over Nevada are there lots of bodies of water but nothing green in sight? Even in Africa for example, water creates life.

Another mystery, where are all the pillows on flights? I estimate millions of them have disappeared from domestic airlines in the last few years.

Tom Cruise

June 21, 2005

Featured Events