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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Open Source Software and NFV

Early this year, Dialogic commissioned STL Partners to find out more about how service providers view open source software in their networks.  I’ve...

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Research Firms Missed Again on UC

MarketsandMarkets states that the UCaaS market size is expected to grow from USD 17.35 Billion in 2016 to USD 28.69 Billion...

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End of Messaging?

Chetan Sharma has been discoursing on what he calls the “4th wave of mobile communications” for some time.  And I’ve commented on some...

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Robocalls Call for Service Provider Intervention

Robocalls have been getting quite a bit of ink lately in the United States.  Robocalls are those annoying auto-dialer calls you may...

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Talari Adds Firewall, Features to SD-WAN solution

SD-WAN is another one of those growth areas in tech which often goes unnoticed. Some time back I went to visit Talari...

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Silicon Valley Will Crush You!

The amount of PR generated by tech companies mostly in Silicon Valley like Google, Apple, Samsung, Facebook, Tesla and Amazon is staggering....

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HD Voice Finally Comes of Age

It’s been quite a while since I wrote about HD voice.  When HD voice was first coming to the market 7 or...

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Customized RSS Feeds

May 2, 2005

I have been hearing more and more about RSS and for those of you that aren't aware RSS is a technology that allows you to subscribe to content and get alerts on an RSS reader. Some readers convert feeds into e-mails while others are integrated into web browsers. I use rssreader.com which is a standalone program that is not as stable as I would like.

Over a year ago, TMCnet instituted news feeds on allowing people to subscribe via e-mail to anything they like. For example, you can subscribe to a keyword like IP PBX or Avaya.

Earl-Bird Deadline Approaching

May 2, 2005

I am blown away by the quality of attendees signing up for Speech-Word. Amazingly, it is not just call centers and OEMs but major service providers as well. I suppose these providers are looking to add speech to their customer support departments as well as using speech as a differentiator in their operations. Either way, the show should be very exciting. As I mentioned recently, people in the industry tell me frequently that if this is the year of VoIP, next year will be the year of speech.

Avaya and Just In Time Communications

May 2, 2005

VoIP Still Not Parasitic

May 1, 2005

Telecom Revolution

May 1, 2005

NetScout

May 1, 2005

I recently met with a company called NetScout that has some extremely useful network monitoring tools for the world of VoIP. By placing passive probes on the network, they are able to gather data flows and summarize the results in a database for you to analyze as needed. The company tells me they consider their flow recorder as the TiVo for your network. You can imagine how much storage you would need to really have a TiVo on your network -- they tell me their recorder can hold 40 terabytes.

The system can record calls, let you know what happened on your network at 2:00 AM last night, etc.

Tom Keating Hates Burger King Fries

April 30, 2005

911 Via ISP

April 30, 2005

Centillium Communications

April 30, 2005

One of the brightest people in the VoIP business has to be Faraj Aalaei the CEO of Centillium Communications, a leading silicon supplier to box makers and service providers worldwide. Aali is a Bell Labs alumni and isn't bashful to tell me that his company is the only public corporation to be focusing on these areas. The company's SOC or system on a Chip design lends itself well to high density apps. For example the Entropia III platform allows 1,000 channels to be carried on a single chip.

In case you aren't aware, Japan is far ahead of the US in VoIP deployment and this market is dominated by Centillium's products.

Network Solutions Breach

April 30, 2005

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