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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Are You Busy or Productive?

Everyone is busy. Super busy. So busy. But are you productive? Are you stepping closer to your goals? Or just running...

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Coming of the Mobile Advertising Age

Many of you probably know about the yearly Internet Trends report that comes out from Mary Meeker.  There is always a lot...

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Procera Helps Carriers Shape Even Encrypted Traffic

One of the biggest challenges for network operators is certainly dealing with the growth of network traffic in a margin-compression environment. Video...

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MultiTech Intros New 4G-LTE Cat 1 and LoRa Solutions

For anyone who worked with PCs during the 1980s they remember MultiTech as a major player in the world of modems. In...

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Cybersecurity and the Terrible, Horrible, No Good, Very Bad Week

There are perhaps four major cybersecurity incidents in my mind which are world-changing. The first is the OPM data breach which allowed...

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Value-Added Services in the VoLTE World - Enterprises

From an enterprise value-added services perspective, voice conferencing could be a good one.  Enterprises still need to host conferences, so conferences that...

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Value-Added Services in the VoLTE World - Leveraging the Device

Looking at the subscriber from a different perspective, that is, one who is going to use the mobile device as an on-ramp...

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Customized RSS Feeds

May 2, 2005

I have been hearing more and more about RSS and for those of you that aren't aware RSS is a technology that allows you to subscribe to content and get alerts on an RSS reader. Some readers convert feeds into e-mails while others are integrated into web browsers. I use rssreader.com which is a standalone program that is not as stable as I would like.

Over a year ago, TMCnet instituted news feeds on allowing people to subscribe via e-mail to anything they like. For example, you can subscribe to a keyword like IP PBX or Avaya.

Earl-Bird Deadline Approaching

May 2, 2005

I am blown away by the quality of attendees signing up for Speech-Word. Amazingly, it is not just call centers and OEMs but major service providers as well. I suppose these providers are looking to add speech to their customer support departments as well as using speech as a differentiator in their operations. Either way, the show should be very exciting. As I mentioned recently, people in the industry tell me frequently that if this is the year of VoIP, next year will be the year of speech.

Avaya and Just In Time Communications

May 2, 2005

VoIP Still Not Parasitic

May 1, 2005

Telecom Revolution

May 1, 2005

NetScout

May 1, 2005

I recently met with a company called NetScout that has some extremely useful network monitoring tools for the world of VoIP. By placing passive probes on the network, they are able to gather data flows and summarize the results in a database for you to analyze as needed. The company tells me they consider their flow recorder as the TiVo for your network. You can imagine how much storage you would need to really have a TiVo on your network -- they tell me their recorder can hold 40 terabytes.

The system can record calls, let you know what happened on your network at 2:00 AM last night, etc.

Tom Keating Hates Burger King Fries

April 30, 2005

911 Via ISP

April 30, 2005

Centillium Communications

April 30, 2005

One of the brightest people in the VoIP business has to be Faraj Aalaei the CEO of Centillium Communications, a leading silicon supplier to box makers and service providers worldwide. Aali is a Bell Labs alumni and isn't bashful to tell me that his company is the only public corporation to be focusing on these areas. The company's SOC or system on a Chip design lends itself well to high density apps. For example the Entropia III platform allows 1,000 channels to be carried on a single chip.

In case you aren't aware, Japan is far ahead of the US in VoIP deployment and this market is dominated by Centillium's products.

Network Solutions Breach

April 30, 2005

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