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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

WWIII: Fight Between BigTech AI, Regulators and Lawyers is Coming

The EU's GPDR or allows General Data Protection Regulation which goes into effect next year includes a right to an explanation of decisions...

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EU GPDR Devastating to AI

Very important guest blog post originally found on Techzone360.Last September, a U.K. House of Commons committee concluded that it is too soon to regulate...

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Where is the Money in Communications Platform as a Service

How can today's wholesale carriers, operators and service providers meet the needs of those hanging on to PSTN and such while at...

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Where your UC solution should be is not the same for every business

There are quite a few debates about where a business Unified Communication solution should physically be located.  Should it be customer premise...

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CafeX Sees Call Center Converging with CRM

CafeX EVP Sajeel Hussain sees a convergence between the CRM space and contact centers and he's in a great position to know...

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External Battery Power Bank for Microsoft Surface Book

If you are looking for a large, external battery which can power a Microsoft Surface Book, we have good news for...

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Back from Hiatus and what Went on at MWC - The 5G and AI Hype Game

  After a short blog hiatus, I am back in the blogging saddle.   The integration of Dialogic CCD into Sangoma has been...

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Inveneo at VoIP Developer

July 28, 2005

A while back I wrote about Inveneo and their bicycle powered VoIP solution. I really think sort of application is how we in the VoIP market can give back to society. Many of us who have made a living in the VoIP industry should be proud that this same technology is being used in third world countries to allow people to communicate with friends and relatives more easily and inexpensively.

We take telephone calling for granted but in remote villages where the residents are usually poor and even if they have the means, they have to travel many kilometers to get to a telephone. With the advent of the bicycle powered VoIP phone, these residents can now communicate with friends and relatives around the world.

We are especially proud to tell you that the people at Inveneo will be at our VoIP Developer show next week showing their bicycle powered VoIP solution for all to see.

Baby Oil and Radioactivity

July 28, 2005

What you would think would be props on the Howard Stern show: a thousand pounds of baby oil and a stainless steel tank are in fact "props" used instead by scientists to measure the Earth’s radioactivity for the first time. Excerpts from the New York Times article:

The telescope they used was designed to detect subatomic particles from nuclear reactors. The researchers simply pointed it downward, in effect, toward the center of Earth. Physicists and geologists said the measurement, which agrees roughly with geologists' calculations, was the start of a new era of being able to see inside Earth.

Podcast Vs Blogcast

July 28, 2005

Is it true that Microsoft workers don’t like the term podcast and are using blogcast instead? Seems like a tough battle to win as the ubiquity of the iPOD make the term podcast a no brainer. Apparently while Apple revels in the term and is incorporating Podcasting into their iTunes software the Redmond software titan is trying to come up with ways to combat Apple’s hold on the music/consumer electronics business.

An interesting New York Times article discusses how Apple is using Podcasting as a way to sell more iPods. In addition the article points out that it is turning the music business on its ear by giving away the razor blades (podcasts are to remain free according to Apple) and charging for the razors. The article makes a good read.

In my opinion Apple has inadvertently found a way to entrench their lead in the music business.

Space Shuttle Program Grounded

July 27, 2005

How depressing a thought is this? One of the most inspirational space programs NASA has ever put forth is now grounded. After analyzing the effects of debris falling from Discovery during blastoff the agency decided to put a hold on future launches. It is not clear whether any debris actually hit Discovery or the extent of any impact.

From a CNN article:

NASA was analyzing data from video and from the robotic arm, the launch and elsewhere to decide what steps -- if any -- to take next.

"We should start seeing the jury coming in on those decisions by the end of the crew's day tomorrow," Hill said.

VocalTec Lays Off 70

July 27, 2005

It is a sad day for me as VocalTec, the company that really popularized VoIP and was the inspiration for TMC launching Internet Telephony Magazine have cut 70% of their staff leaving 30 out of a 100 people in the company. There is 2 million dollars in cash left at the company and they recently changed their focus to selling softswitches.

There is some great engineering talent at the company but it is going to be very tough to come out of this hole without some assistance either financial or otherwise.

They would be a great acquisition target just for their technology.

My hats off to the bright people at VocalTec that helped launch VoIP into the mainstream and I reiterate that this is a sad day for the VoIP market.

Note To Self: Don’t Upset Tom Keating

July 27, 2005

OK OK, although I wasn’t involved in not sending Tom to TMC’s VoIP Developer event perhaps I deleted him from the list and didn’t realize it. Either way, sorry Tom… I didn’t know you would willingly go to a venue where there wasn’t a blackjack table

Seriously though, Tom’s post on VoIP Developer is right on. Although Tom decided to compare us to other events in the market including Internet Telephony and VON… I see the market differently. There is room for all our events and they all serve different purposes.

VoIP Developer was designed to be a much purer show where partnering and development choices can be made without thousands of non-technical people running around (without pocket-protectors no less!).

This event is purely about finding tools and toolkits you need to develop killer VoIP applications.

Senator Ensign Telecom Bill

July 27, 2005

Here are some links to the new telecom bill:

Senator Ensign Telecom Bill

Senator Ensign Telecom Bill Talking Points

I haven’t had a chance to digest it fully but so far the important points of this bill are that it protects VoIP calls. It claims to help the market by taking away arbitrary and historical regulations that arbitrarily hamstring one competitive technology over another.

It says its goal is to encourage all companies to invest and compete vigorously to deliver innovative, quality services to consumers.

It claims it may bring $634 billion in GDP growth and 212,000 jobs in five years.

I like the idea of having more competition and less regulation. My concern is that we have cable lines and phone lines built over the decades from a monopoly position in the market. These lines have always been regulated to some degree and since 1996 have been shared with others at low rates.

Now these companies don’t have to share their lines if they don’t want.


July 27, 2005

Tom Keating’s PGP VoIP blog entry caught my eye today. Apparently Phil Zimmerman has come up with a VoIP PGP-equivalent for encrypting voice over IP calls. Many in the industry are concerned about encrypted p2p VoIP solutions as they can be used to send viruses and other malicious code throughout a company. It is unclear to me whether this software can be used to send content other than VoIP.

Regardless, there is another problem with encrypted voice communications and that is government regulations.

Yahoo! On A Plane

July 27, 2005

The battle to be the search leader knows no limits as is evidenced by the new deal struck between Yahoo! And Connexion by Boeing allowing the search giant to provide search results from a small box on the Connexion user interface.

Here are release excerpts from the release:

"We are pleased to be partnering with a market leader like Yahoo! in order to provide our customers with the highest quality in-flight Internet experience available today," explained David Friedman, vice president of marketing and direct sales, Connexion by Boeing.

Deborah Tate on the FCC

July 27, 2005

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