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NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

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Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

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Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

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Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

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Quintum Enables Vonexus

March 28, 2005

Vonexus (Vonexus News) is working with Quintum (Quintum News) to enable the Vonexus IP PBX known as the Enterprise Interaction Center to work with the Quintum SIP Tenor MultiPath switches. The switch in this case acts a gateway between the world of IP and the PSTN.

There are two important items worth discussing relating to the Vonexus and Quintum release. Vonexus is pushing ahead rapidly with announcements and they seem to be building momentum. The second item is Quintum’s unbelievable ability to partner with a wide range of companies.

CommPartners

March 27, 2005

Lots of companies are getting into VoIP by piggybacking on networks from Volo or Level 3. Few companies are actually building out nationwide networks but I ran into some people that are. CommPartners (CommPartners News) has filed for CLEC certification in 50 states and hopes to be done by summer. They will sell their network and applications as a wholesaler.

They are able to handle calls from IP to IP, IP to TDM or just TDM to TDM.

Emergent Network Solutions

March 27, 2005

A complaint I get often from VoIP providers is that the complexity of deploying VoIP is more than meets the eye. Getting disparate equipment to work together seamlessly is a challenge. Sure there are bakeoffs and other ways to get companies to work together but when you get into network deployment mode it gets complex and expensive to get all sorts of equipment to work together in one seamless package.

Before I can tell you what the company does in detail I need to define the 3 acronyms necessary to help understand what they do.

E-REV: ENTICE Residential/Enterprise VoIP
ELICIT: Emergent Local Integrated Carrier Internet Telephony
ENTICE: Emergent Network Telecommunication Infrastructure Control Environment

A quick note, the products have to be simpler than the acronyms.

OK, where was I? Oh Yes, the company execs I met with seem like good people and aside from the acronym soup above, I think they are on to something here.









Brooktrout and IBM

March 27, 2005

If there is one thing that's important in VoIP deployment these days it's scalability. Now that VoIP is being deployed, I keep hearing huge customer number projections. Cable companies and Vonage are all in the hundreds of thousands of VoIP users already and AOL has the potential to be in the millions. These are staggering numbers and require a new breed of product to deal with massive roll out numbers that are potential in the world of VoIP.

I recently met with Brooktrout and IBM to discuss how Brooktrout's SnowShore division is working wit IBM to make shore they can sell a solution to allow service providers to scale quickly, inexpensively and reliably.

SnowShore's IP Media Server is in release 1.3 and comes prepackaged on IBM's BladeCenter.



For the Love of Patents

March 27, 2005

Either you love patents or you hate them. InformationWeek had a comprehensive story on patents in the March 21, 2005 edition. Hundreds of millions of dollars are at stake or have already been paid at companies like Ebay, Microsoft, RIM and Symbol. Microsoft, one of the companies who files a tremendous number of new patents a year is asking for reform.

"It's too easy for a litigant to manipulate the U.S.

ZigBee Creates Buzz

March 26, 2005

Zigbee (Zigbee news) is a technology you should keep an eye on as it fills a nice niche of low cost and low powered networking. ZigBee gets its name from the zig-zag pattern of a bumble bee that it emulates when transmitting data over its mesh network. Thankfully they didn't decide to call it IEEE 802.15.4, the existing radio standard it relies upon.

ZigBee has some advantages over bluetooth and WiFi as it is less complex and uses less power. It is perfectly suited for applications such as monitoring and control of things like temperature sensors in buildings.

VoIP Domain Names

March 26, 2005

Here are the latest VoIP URLs. This is just a single day's activity. There are more than usual on the list. A few of these are pretty interesting such as 800gotvoip.com, getvoipedonline.com, voip-911.biz, and voip-blogs.com.



028voip.com

800gotvoip.com

800gotvoip.net

auvergne-voip.com

championvoip.info

citywidevoip.com

companiesvoip.com

dutchvoipexchange.com

freevoip.biz

freevoipmobile.com

freevoipmobilephone.com

getavoip.com

getvoipedonline.com

getvoipservice.com

globalvoipinc.com

harmonyvoip.biz

internetvoipphone.com

intlvoipsvcs.com

kcvoip.com

modernvoip.com

packetvoip.com

preferredvoip.com

qi-voip.com

qi-voip.net

torrentvoip.com

ukvoip.org

uuvoip.net

voip-911.biz

voip-blogs.com

voip-internet-phone-service.com

voip121.com

voipassessment.net

voipconnecter.com

voipconnector.com

voipdcarea.com

voipfonet.com

voipheadphone.com

voipip.net

voiptime.net

voiptorrent.com

voipwifiphone.com

worldvoipinc.com

ezivoip.com

pilotvoip.com

seevoip.com

voipprice.com

voipprovider.net

 

 

Bloggers Lose Out

March 26, 2005

A wonderfully put together editorial graces the pages of BusinessWeek on March 28, 2005. The title of the story is The Apple Case Isn't just A Blow To Bloggers (paid article) and it details the Apple Vs. PowerPage.com case where bloggers were ruled to no be journalists -- their confidential sources were proclaimed not to be confidential when a court ordered an ISP to turn over e-mail records.

The story discusses the needs for courts to balance the rights of bloggers with the needs of the judicial system to have access to information. The potential of 50 million bloggers claiming journalistic privilege is a scary notion for obvious reasons.

I believe courts will have to eventually recognize bloggers as journalists. We break news, provide perspective and perform all the functions of traditional journalists.



VoIP 911: Same as Cell Phone?

March 25, 2005

XTEN Dynamo

March 25, 2005

Xten Networks wowed me recently by striking some impressive partnerships. The first was with GN Netcom, allowing you to purchase a headset, soft client VoIP bundle with a neat hardware gizmo that is quite useful.

At the opposite end of the spectrum they work with Belkin enabling them to roll out a tremendous VoIP offering from retail to wholesale with integrated DSL modem devices, WiFi access points, etc.

They have positioned themselves as an ideal "go to" partner to get you into the VoIP space in a hurry. This must account for Xten's amazing growth. I recently gave a keynote speech in Dallas at an Interactive Intelligence/Vonexus seminar and when I mentioned soft clients with PBX functionality to the audience, someone in the front row held up an IPAQ with a telephone pad on the screen.



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