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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Yes, Fonality, I am Skeptical (of the VoIP Sector)

Apparently, one slightly snarky tweet and a single line item in Tidbits - "A head scratcher: Fonality got bought by Netfortis....

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Uber News Involves Sexual Harassment While Waze Competes

The news of the week wasn't great for Uber as a result of sexual harassment claims by workers via a blog post...

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Forward This Post to Employees To Protect From Hackers

Although there is no guarantee you can be 100% protected against hacking, there are some basics you can share with workers to...

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The Drone Wars Have Arrived

An army of good drones will protect our high-value targets at all times. In February 2014 we warned of the impending urban drone...

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Downhill Sledding

For Agents especially, our business has been downhill sledding, much the way Calvin and Hobbes did it (see HERE). Price compression...

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Avaya Bankruptcy Really Doesn't Bother Buyers

At this month's ITEXPO we hosted a panel on Cloud UC with RingCentral, 8x8 and Broadsoft and one of the first questions...

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How Service Providers Can Avoid Becoming A Bit-Pipe

I was recently talking to STL Partners / Telco 2.0 and we had a discussion about service providers now facing the similar...

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Save Municipal Wireless

May 26, 2005

I just came upon this site savemuniwireless.org that focuses on furthering municipal wireless networks. There are lots of entries and analysis. The point of the site is to allow states/cities/municipalities to have their own wireless networks. As you may know LECs are fighting this trend as they consider states offering WiFi service -- often for free, as a competitive threat.

Heading Back From Speech-World

May 26, 2005

I am heading back today and am on an American flight bound for NY at the moment (I am looking forward to the day that we have high-speed internet on flights). The show went well. Exhibitors told me the quality of attendees was great and the quantity was good for a first-time event. Last night was the 20th annual Top 50 award where we celebrate the largest outsourcers in the world.

Skype Affiliate Program

May 25, 2005

The next telecom gold rush it seems is affiliate programs and Vonage and all other VoIP companies have them. Except Skype of course. Well then again, Skype isnt a phone company… Or are they?. Well of course they are and as Tom Keating reports Skype now has an affiliate program meaning you can earn money and a lot of it in fact, if you can get more people to sign up and pay for Skype service.

Salesforce.com and Merrill Lynch

May 24, 2005

IPCC AT Supercomm

May 24, 2005

Here is what the IPCC and it's head Michael Khalilian are up to at Supercomm this year. I am on a panel with Mike at SuperComm and am looking forward to hosting our SuperComm party with the IPCC again this year. Last year we co-sponsored a cruise with the IPCC.

Industry VoIP Forum IPCC to Sizzle at SUPERCOMM
Annual Meeting to Feature Guest Speakers From Vonage and Time Warner  - - All Service Providers Invited - -

IPCC Chairs VoIP Panel; Exhibits the Latest Voice Over IP (VoIP) Technology; and Co-Sponsors Networking Event for SUPERCOMM Attendees

Fremont, CA – May 19, 2005 – The International Packet Communications Consortium (IPCC),  the industry's technology marketing forum working to advance Voice over Internet Protocol (VoIP) over broadband cable, wireless, and wireline, announced today its numerous activities taking place at SUPERCOMM 2005, June 6-9 in Chicago. SUPERCOMM is the world's premier annual exhibition and conference for communications service providers and private network managers.






Broadband Competition

May 24, 2005

I had to share this -- it is a post on an e-mail list from cybertelecom.org:

When the 21st Century Communications history is written, it will be shown that Michael Powell did MORE for the advancement of disruptive unlicensed wireless broadband than all the FCC staff, other 4 Commissioners, Congresspersons, and Telco Lobbyists combined. Its all now in the hands of the techno-luddites, greedy and dying Telcos, clueless lawyers both inside and outside the FCC, and politics-driven remaining Commissioners.  And thus the muscle-bound Regulatory Gods  will complete  the Communications Revolution the RBOCs started. So instead of a technical, economic, regulatory solution led by the United States that digital wireless promised in the first place starting with the 1984 Report and Order authorizing spread spectrum it in the ISM bands the REST of the world will run with the digital wireless we developed and whip our ass globally in extending broadband connectivity for their entire populations. We will be adopting and buying THEIR solutions within 5-7 more years, instead of selling it to them.

You think Martin or the other Stooges are going to be its savior?



Just Got to Speech-World

May 24, 2005

Nicole Sara Tehrani

May 24, 2005

Salesforce.com Announcement

May 22, 2005

911 Report Card

May 22, 2005

With all the talk of 911 lately I thought it important to share this information on a report about 911 originally from 2001. AN interesting detail is that 231 counties did not have 911 coverage at the time of this report. Please see this link for details.



The Effectiveness, Accessibility and Future of America's 9-1-1 Service

9-11-2001

A Special Report by DISPATCH Monthly Magazine

We've received a copy of National Emergency Number Association's (NENA) long-awaited, 24-page "Report Card To The Nation," and have combed it for interesting details. It seems primarily intended as an introduction to 911 for legislators, to offer basic analysis of the current systems, and as a method for promoting Congressional action on several issues.







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