Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

Full Story »

WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

Full Story »

Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

Full Story »

Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

Full Story »

ITEXPO will help Explain the Coming Cloud Upgrade

The cloud is changing how technology is bought, sold and used. The very economics of business have shifted as a result. When...

Full Story »

WebRTC Expo San Jose 2014 Interviews

Are you interested in WebRTC but yet you missed the largest event in the space, WebRTC Expo a few months back in...

Full Story »

The M&A Picks Up Steam

Well, that Hosted VoIP consolidation is slowly happening. Reinvigorated VoIP blogger, Garrett Smith, hints that Jive bought other HPBX companies (unnamed)...

Full Story »

VoIP Service Out

March 15, 2005

Yesterday my CallVantage service died. I know this because I called my house from work and every time I tried, I went into voicemail. I spoke with my wife later and she told me the Internet wasn’t working fo some reason. I started to get mentally ready for calling Cablevision that night and waiting on hold for hours as they diagnose and (hopefully) fix the problem.

When I got home I noticed the pause light on the cable modem – I think it was called pause, was on.

Charlotte Observer VoIP Article

March 15, 2005

I was pretty excited to see that the Charlotte Observer thought the recent Boston Globe VoIP article quoting me was good enough to run again. A few people forwarded me the link to the site. One challenge of speaking with a reporter is you never know what they are going to use in their article. If you go off on a tangent, they could take the tangent and run.

Case in point, I discussed the opportunity for a VoIP consumer electronics device to blow away the terrible cordless phones we are stuck with today.

Miami Herald VoIP Article

March 15, 2005

There is a great VoIP article in the Miami Herald today and they were nice enough to quote me. Here is an excerpt:


----------------------

Matrimonial attorney Herman H. Tarnow lives in Naples and practices law in New York City. He uses the telephone like a cellphone but avoids roaming charges by using VoIP.


Two other attorneys in his firm also telecommute across state lines, including a pregnant lawyer who is able to keep working while visiting New York once a week, Tarnow said.

iPOD Shuffle Clone

March 15, 2005

The LuxPro Super Shuffle is a digital audio player from a Taiwan based company. Similar in looks and function to the Apple iPOD Shuffle (news) it adds an FM music player but lacks the famous apple AAC support. Instead it supports the Windows Media digital rights management format or DRM.



The LuxPro Super Shuffle (photo taken from site)





BT and Tatara

March 14, 2005

BT chooses Tatara Systems Inc. SIM Authentication technology to form part of a ground-breaking voice-over-WLAN trial in the United Kingdom.

BT is making an aggressive bid to capture marketshare in the dual-mode market for GSM and WiFi. Trial participants will be issued with HP iPAQ 6340 personal digital assistant (PDA) devices, enabled for WLAN and GSM voice connectivity. Initially the trial restricts Wi-Fi access to Adastral Park only but ultimately users will be able to make voice calls over WLAN networks at the office, at home, or at a public hotspot. When out of range of a WLAN network, the user will make voice calls over the standard GSM network.

The Tatara Subscriber Gateway and the Tatara Service Manager Software Developers Kit (SDK), elements of the Tatara Mobile Services Convergence Platform, form a key part of the technology infrastructure that BT is deploying to enable the trial.

W800i and W800c

March 14, 2005

If the future of consumer devices is convergence then take a look at what SonyEricsson is doing as a guide to what the future will look like. Let’s start by saying you’ll want to have lots of memory handy because we are at a point today where you can generate a tremendous amount of megabytes from the camera on one of these babies.

The Sony Ericsson W800 which comes in variants for GSM – W800i and for GSM in China – W800c will be some of the most powerful devices out there and most interestingly they hark back to the heritage of the Sony Walkman. Sony is positioning this device a s serious music player. It plays 15 hours of music while the phone is on or 30 hours when the phone is off.

Wayport and Cingular

March 14, 2005

This in my opinion is the beginning of WiFi telephony taking hold in a so called dual-mode configuration allowing GSM and WiFi telephony calls to be made via a single device. I may be reading into this a bit but this seems inevitable and Wayport is the biggest competitor to T-Mobile hotspots. T-Mobile of course competes with Cingular a fellow GSM network in the US.

WAYPORT AND CINGULAR ANNOUNCE WI-FI ROAMING AGREEMENT IN HOTELS AND AIRPORTS


Cingular to Package Wayport Wi-Fi High-Speed Internet Access with its EDGE High-Speed Data Service

New Orleans, March 14, 2005 – Wayport, the nation’s largest provider of Wi-Fi (802.11 b/g) wireless and wired high-speed Internet access to mobile travelers in nearly 7,000 locations, announced today that it has reached a strategic Wi-Fi roaming agreement with Cingular, the nation’s largest wireless carrier.




ITEXPO Praise

March 14, 2005

We received these nice comments about our Miami ITEXPO recently and I thought they were worth sharing. My sincere thanks to the attendees, exhibitors and TMC team for helping to make this a record-breaking industry event.


"From the time that I first contacted the sales rep (about 6 weeks before the show) to see if there was room for us to exhibit I was impressed with TMC.

Once the conference started, and the exhibit hall opened, our expectations were exceeded on attendee quantity and quality. There were several times that we were overwhelmed by the number of people passing our booth and stopping to talk to us.


P2P VoIP Aastra VentureIP 480i

March 14, 2005

You’ve no doubt heard me praise the concept of p2p VoIP. This is an area of tremendous growth potential in my opinion. One of the players in the space, Nimcat Networks is supplying technology to Aastra Technologies, enabling them, to sell a p2p SMB phone system. The first product of this partnership is the VentureIP 480i.

P2p technology allows these phones to recognize each other and each phone is designed to do some of the work of a traditional PBX, eliminating the need for a central telephony server.

Here are some of the features of the system:
  • Low-cost IP-based telephony system - P2P, VoIP
  • Complete PBX telephony features including : voice mail, intercom / page and auto attendant
  • Eight-line graphic display with six dynamic context-sensitive softkeys
    Premium speakerphone performance
  • Automatic start-up with no configuration required
  • Systems scales set by set - no need to purchase a minimum number of units
  • Completely automated for adds, moves and changes
  • Call control
  • Conferencing
  • Auto-Attendant
Some say this concept will really take off when p2p is embraced by the larger PBX manufacturers.



Keynote in Dallas

March 13, 2005

Interactive Intelligence was nice enough to invite me to keynote at their dual seminars this Thursday, March 17 in Dallas. As you may recall the company is focusing on contact center products while their new wholly owned subsidiary Vonexus will focus on enterprise solutions.

Here are the details of the morning session:

Best Practices for Migrating Your Contact Center to VoIP

Time / Agenda:
8:00 am – 8:30 Registration and Interactive Breakfast
8:30 am – 8:50 Conference Open
8:50 am – 9:20 Keynote – Industry Direction
9:20 am – 9:50 Best Practices
10:00 am – 10:30 Demo
10:30 am – 11:00 Long-term Vision
11:00 am – 11:15 Customer Success Story
11:15 am – 11:30 Hitting Home: Keys to Success


This is how the afternoon shapes up:

The Microsoft-based IP PBX

12:30 – 1:00 pm Registration and Lunch
1:00 – 4:00 pm The Microsoft Based IP-PBX Seminar


Where:

InfoMart Dallas
1950 N Stemmons Fwy
Dallas, TX 75247

As always I look forward to seeing you at the event. I love Dallas, the people are friendly and everything is just plain bigger.






























Featured Events