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IBM, Mitel, Wearable Tech round out Latest ITEXPO News

Its been an amazing ITEXPO so far - wow. In case you missed some of the happenings from day 1, here are...

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3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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P2P VoIP Aastra VentureIP 480i

March 14, 2005

You’ve no doubt heard me praise the concept of p2p VoIP. This is an area of tremendous growth potential in my opinion. One of the players in the space, Nimcat Networks is supplying technology to Aastra Technologies, enabling them, to sell a p2p SMB phone system. The first product of this partnership is the VentureIP 480i.

P2p technology allows these phones to recognize each other and each phone is designed to do some of the work of a traditional PBX, eliminating the need for a central telephony server.

Here are some of the features of the system:
  • Low-cost IP-based telephony system - P2P, VoIP
  • Complete PBX telephony features including : voice mail, intercom / page and auto attendant
  • Eight-line graphic display with six dynamic context-sensitive softkeys
    Premium speakerphone performance
  • Automatic start-up with no configuration required
  • Systems scales set by set - no need to purchase a minimum number of units
  • Completely automated for adds, moves and changes
  • Call control
  • Conferencing
  • Auto-Attendant
Some say this concept will really take off when p2p is embraced by the larger PBX manufacturers.



Keynote in Dallas

March 13, 2005

Interactive Intelligence was nice enough to invite me to keynote at their dual seminars this Thursday, March 17 in Dallas. As you may recall the company is focusing on contact center products while their new wholly owned subsidiary Vonexus will focus on enterprise solutions.

Here are the details of the morning session:

Best Practices for Migrating Your Contact Center to VoIP

Time / Agenda:
8:00 am – 8:30 Registration and Interactive Breakfast
8:30 am – 8:50 Conference Open
8:50 am – 9:20 Keynote – Industry Direction
9:20 am – 9:50 Best Practices
10:00 am – 10:30 Demo
10:30 am – 11:00 Long-term Vision
11:00 am – 11:15 Customer Success Story
11:15 am – 11:30 Hitting Home: Keys to Success


This is how the afternoon shapes up:

The Microsoft-based IP PBX

12:30 – 1:00 pm Registration and Lunch
1:00 – 4:00 pm The Microsoft Based IP-PBX Seminar


Where:

InfoMart Dallas
1950 N Stemmons Fwy
Dallas, TX 75247

As always I look forward to seeing you at the event. I love Dallas, the people are friendly and everything is just plain bigger.






























TMC is Growing

March 13, 2005

The growth rate our company is experiencing is unlike anything I have ever seen in the last 35 years TMC has been in business. Advertising sales in Internet Telephony Magazine doubled last year. They could double again this year. Our most recent Internet Telephony Conference & Expo was an amazing hit...

Bloggers Buy iLawsuit

March 13, 2005

The ruling below is bad news for journalists and bloggers everywhere or just common sense? Is this the first step towards journalists losing their freedom to do their jobs effectively? An even worse scenario is one in which more people will be afraid to share important information with journalists for fear of legal action. The following came from the Electronic Frontier Foundation.

Court Crushes Online Journalists' Rights

EFF Asking California Appellate Court to Intervene
Santa Clara - Today Santa Clara County Superior Court Judge James Kleinberg ruled that an online journalist's Internet service provider (ISP) can be required to reveal the identities of the reporter's confidential sources to attorneys from Apple Computer, Inc. The court rejected a request for an order to protect the confidentiality of these sources and other unpublished materials.

The Electronic Frontier Foundation (EFF), along with co-counsel Thomas Moore III and Richard Wiebe, is representing the journalist, and will be asking the California Appellate Court to intervene.
"We're disappointed that the trial court ignored the Supreme Court's requirement that seeking a journalist's confidential sources be a 'last resort' in civil discovery," said EFF Staff Attorney Kurt Opsahl.







George Ou on ITEXPO

March 12, 2005

ZDNET’s George Ou was nice enough to moderate one of the sessions at ITEXPO a few weeks back titled The Great Open Source VoIP Debate. His open source VoIP article details the session. The panel included Mark Spencer, creator of Asterisk and CEO of Digium; Bill Rich, CEO of Pingtel; and Alan Hawrylyshen, CTO of Jasomi Networks. As George points out, these are some of the key players in the industry.

I attended a dinner with Digium’s founder Mark Spencer where he mentioned IAX is a much simpler protocol than SIP allowing the signaling and payload in a single packet.

Verizon Wireless

March 12, 2005

Is it too much to ask for a Blackberry with bluetooth access? Today I read Tom's blog and I see that T-Mobile devices are improving at lightning speed. The new Blackberry 7290 in fact is an amazing device because it has a brighter screen, has bluetooth and works in 175 countries.

The best Verizon offers is the 7750 which is a good device but it is slow and has no bluetooth. It needs better battery life, a brighter screen and bluetooth that isn't crippled by Verizon. I recently switched to Verizon because their wireless network is superb.

Skype Hits One Million Paid Users

March 11, 2005

Amazingly Skype sets new records almost daily. Here is my recent interview with Skype’s Niklas Zennström. Now this… Skype hits one million paid users! More amazingly there are 155,000 users per day.

VoIP 2.0 is Happening

March 11, 2005

Having attended a whirlwind four tradeshows in six weeks I have never been more excited about the future of VoIP -- It's VoIP 2.0. The market is growing so quickly and there are dozens of new product categories and paradigms popping up all the time. Disruptive technologies like VoIP allow markets to go in new directions that aren’t always obvious. I am excited like never before about TMC conferences in general.

Conferees tell me TMC has the best conference offering show after show.

Adtran NetVanta

March 11, 2005

Adtran was synonymous with the CSU/DSU market and in fact they had a virtual monopoly on the space for years. As markets change however companies need to evolve and as the CSU/DSU market slowly eroded, Adtran looked to other areas in which to thrive.

One of these areas it turns out is VoIP. Adtran has a number of products that complement IP PBXes nicely -- their NetVanta series 1000 managed layer 2 Ethernet switches.

Teleo Crash

March 11, 2005

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