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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Wireline Shakeup

March 11, 2005

Here are some excerpts from a Merrill Lynch report.

Telecom Equip-Wireline: Vendor Shakeup Likely in Next 12-18 Months

Verizon FTTP Evolution Could Challenge Tellabs, Ciena (Incumbents) in 2006

• Verizon outlined its Fiber to the Premises (FTTP) network evolution plans at the Merrill Lynch Communications Forum held earlier this week in Dallas. Similar to SBC and BellSouth, Verizon plans to adopt the IPTV standard to offer advanced video services in mid to late 2006. We believe the move to IPTV would require new equipment, thereby challenging the incumbency of current vendors, primarily Tellabs (AFC) and Ciena, who have ATM-based equipment.

Spirent Distributed Abacus

March 11, 2005

Testing Goes Virtual

Spirent Communications announced availability of the Distributed Abacus IP Telephony Rollout Platform designed to assess and validate signaling performance and call quality in pre-production networks. The single system links distributed, live network test devices and enables IP and Hybrid IP/PSTN call quality assessment before a VoIP service launches. Think of this as a “virtual” test platform based on the Abacus 5000.
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Spirent’s Distributed Abacus IP telephony Rollout Platform provides network statistics such as jitter, delay and packet loss; call measurements statistics such as call setup time, percent of call completions, and call termination reason; and voice quality metrics such as MOS, PESQ and R value. Spirent’s Distributed Abacus can be used to test end-to-end or at any combination of IP and PSTN points on the network.



CrystalVoice and HP

March 11, 2005

TELETRUTH ALERT

March 11, 2005

I thought this worth passing on.

TELETRUTH ALERT --- March 9th, 2005

Teletruth, with New Networks Institute, Exposes the Bell Phone Company Skunkworks, Sock Puppets and Astroturf Groups that have Harmed the Public Interest --- (Phone companies: SBC, Verizon, BellSouth)

VISIT: http://www.newnetworks.com/skunkworks101.html

If you care about broadband, the Internet, Wi-Fi and wireless, municipalities wiring cities, the cost of phone service, VOIP, open access to content, or anything else related to your Digital Future, you need to read this.

Then check out the materials and take actions to call for investigations.
You've already been harmed.

WHAT'S BEHIND THE CURTAIN: There is an underground network of political deceit in the telecom and broadband industry. It is made up of very well funded fake or co-opted consumer groups, research firms, lobbying groups, politicians and PR firms throughout the United States, that are out to fool reporters, state legislatures, Congress, the public and the FCC that they represent the public interest.

In fact, many are controlled or have been co-opted through Sam Simon's Issue Dynamics and paid for by SBC, Verizon, BellSouth and the other phone and cable companies. The list of groups includes APT, TRAC, USIIA, Connect USA, New Millennium Research Council, League of United Latin American Citizens, and American Association of People With Disabilities, among others

It is also the co-opting of well known groups, from the Gray Panthers and NAACP, to the National Council of La Raza, the National Consumer League and others.

Call it skunkworks, (the phone companies' black-ops groups) call it astroturf, call it sock puppets, a consortium of groups -- run by Issue Dynamics, includes a host of non-profits directly funded by the Bell companies to wield undo influence --not in your favor.
















iPOD Phone

March 11, 2005

Broadband: Not Exactly

March 10, 2005

With all the talk of EVDO lately, one wonders if we are fooling ourselves, touting such technology as a savior for those that need access on the go. On a recent trip to Silicon Valley the show hotel "broadband" was slow beyond compare and working on EVDO was a torture I wouldn't wish on my enemies (not that I have any. I hope :-).

We keep hearing about how broadband is pervasive and getting cheaper and the same stories apply to EVDO. This is all true of course until people try to use these technologies on a large scale.

FMC or Fixed Mobile Convergence

March 9, 2005

As much as I would like to go, I won't make CTIA this year. I have been deluged with product pitches since I am on the press list and most of the pitches seemed boring or just not a fit for my various beats. This pitch seemed exciting so I decided to pass it along. I hope I have some time to touch base with the company because this seems really interesting.

I will be honest, I never heard of fixed-mobile convergence but am happy there is a new telecom acronym for my IP Telephony Dictionary BTW if you purchased the new edition released at ITEXPO Miami expecting this term to be in there, no refunds.

Tekelec and Siemens optiPoint

March 9, 2005

Blogging Panel

March 9, 2005

I had a chance to see the blogging panel at VON. I briefly heard Andy Abramson moderating -- he seemed to do a great job and was dressed as a referee. Talk about playing the part. Very smart idea.

CeBit VoIP News

March 9, 2005

Some CeBit VoIP news. If you can believe it, I have never been to CeBit. I hope to go one day.

M5T's Leading Standards-Based Security Module Integrated into Mindspeed's Comcerto™ Enterprise VoIP Processor to Create Complete Solution

NEWPORT BEACH, Calif., and CeBit, Hanover, Germany - March 9th, 2005 - Mindspeed Technologies, Inc. (NASDAQ: MSPD), a leading supplier of semiconductor solutions for network infrastructure applications, and M5T, Inc, a leading provider of customizable SIP and secure software solutions for real-time multimedia-over-IP communications, announced today the integration of M5T's Session Initiation Protocol (SIP) secure software into Mindspeed's Comcerto integrated voice-over-IP (VoIP) processors to create a complete system-on-chip voice processing solution with carrier-class quality, performance and secured real-time communications.

M5T will be demonstrating its M5T SIP SAFE software on Mindspeed's Comcerto enterprise processor at CeBit 2005, Hall 13, Stand E58 at the Convention Center in Hanover, Germany, from March 10 through March 16.

"Mindspeed's Comcerto processor provides an ideal platform for running M5T's software," said Stefano Genoni, vice president of business development for M5T. "Comcerto provides superior processing power for implementing all of the robust features of our comprehensive solution, and enables our customers to achieve the secured convergence of voice, video and data traffic onto a high-performance IP network."

"The combination of the Comcerto's carrier-class voice quality and scaleable performance with M5T's robust and comprehensive security software creates a superior solution for our customers building next-generation networks," said Steve McClure, executive director of marketing for Mindspeed. "Comcerto's integrated encryption processing engine delivers the speed and horsepower necessary to fully exploit M5T's security software stacks and create a sophisticated, low-cost telecommunications system that is capable of making VoIP calls even more secure today than calls carried over traditional phone networks."

Mindspeed's Comcerto architecture is optimized for VoIP applications with separate signal and packet processors.











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