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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

A Candid Talk with Ford about Connected Cars and the Future

At Mobile World Congress (MWC) in 2015 I spoke with James Buczowski a Henry Ford Technical Fellow about the company’s connected ecosystem...

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Acision Fights Creative Destruction with Innovation at #MWC15

At Mobile World Congress (MWC) in 2015 Mark Zuckerberg gave a keynote speech for the second year in a row and to...

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cVidya Helps CSPs Provide Mass Customization to Boost Profit

We live in an age of mass customization. We've seen the trend for decades but its accelerating as customers can design their...

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cVidya Helps CSPs Provide Mass Customization to Boost Profit

We live in an age of mass customization. We've seen the trend for decades but its accelerating as customers can design their...

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The MWC 2015 Reality

A month ago I wrote a blog about what I’d expect to see at Mobile World Congress.  At that time, I...

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Quantifying IP/optical integration synergies

By:  Alcatel-Lucent’s:

  • Ben Tang, Distinguished Member of Technical Staff in the Bell Labs Consulting Services department
  • Mohcene Mezhoudi, Senior Consultant Member of Technical Staff in the Bell Labs Consulting Services department
  • Arnold Jansen, Senior Product Marketing Manager

From original Alcatel-Lucent TechZine posting

IP/optical integration typically results in cost savings, but maintaining service availability is also essential when measuring total return on investment (ROI). An analysis of 3 modes of operation found multi-layer protection and restoration to be the most cost efficient while meeting availability requirements.

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5 models to speed LTE public safety adoption

By: Jérôme Brouet, Public Safety Solution Director, Alcatel-Lucent
From original Alcatel-Lucent TechZine posting

Public safety professionals require the highest level of reliable, multimedia mobile communications to enhance their operational effectiveness. And while standard based long term evolution (LTE) provides the most cost-effective and secure way to support these broadband communications, transitioning to this new technology will demand a complex technical, operational, and business evolution for the public safety community.

Why LTE – and why now?

Public safety communications are at a turning point. The most urgent events – planned and unplanned – require more than mission-critical voice to improve first responders’ efficiency. Real-time imagery, video, geo-localization, and high-speed access to private cloud-based information and applications are becoming essential to fulfill first responders’ missions.

Existing private mobile radio (PMR) systems have limited capabilities to deliver this, because they were designed to primarily support narrowband mission-critical voice.

For LTE, it’s a different story. LTE can complement existing PMR networks to dramatically enhance operational effectiveness and coordination within a secure infrastructure shared by cooperating agencies.

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P2P VoIP Aastra VentureIP 480i

March 14, 2005

You’ve no doubt heard me praise the concept of p2p VoIP. This is an area of tremendous growth potential in my opinion. One of the players in the space, Nimcat Networks is supplying technology to Aastra Technologies, enabling them, to sell a p2p SMB phone system. The first product of this partnership is the VentureIP 480i.

P2p technology allows these phones to recognize each other and each phone is designed to do some of the work of a traditional PBX, eliminating the need for a central telephony server.

Here are some of the features of the system:
  • Low-cost IP-based telephony system - P2P, VoIP
  • Complete PBX telephony features including : voice mail, intercom / page and auto attendant
  • Eight-line graphic display with six dynamic context-sensitive softkeys
    Premium speakerphone performance
  • Automatic start-up with no configuration required
  • Systems scales set by set - no need to purchase a minimum number of units
  • Completely automated for adds, moves and changes
  • Call control
  • Conferencing
  • Auto-Attendant
Some say this concept will really take off when p2p is embraced by the larger PBX manufacturers.



Keynote in Dallas

March 13, 2005

Interactive Intelligence was nice enough to invite me to keynote at their dual seminars this Thursday, March 17 in Dallas. As you may recall the company is focusing on contact center products while their new wholly owned subsidiary Vonexus will focus on enterprise solutions.

Here are the details of the morning session:

Best Practices for Migrating Your Contact Center to VoIP

Time / Agenda:
8:00 am – 8:30 Registration and Interactive Breakfast
8:30 am – 8:50 Conference Open
8:50 am – 9:20 Keynote – Industry Direction
9:20 am – 9:50 Best Practices
10:00 am – 10:30 Demo
10:30 am – 11:00 Long-term Vision
11:00 am – 11:15 Customer Success Story
11:15 am – 11:30 Hitting Home: Keys to Success


This is how the afternoon shapes up:

The Microsoft-based IP PBX

12:30 – 1:00 pm Registration and Lunch
1:00 – 4:00 pm The Microsoft Based IP-PBX Seminar


Where:

InfoMart Dallas
1950 N Stemmons Fwy
Dallas, TX 75247

As always I look forward to seeing you at the event. I love Dallas, the people are friendly and everything is just plain bigger.






























TMC is Growing

March 13, 2005

The growth rate our company is experiencing is unlike anything I have ever seen in the last 35 years TMC has been in business. Advertising sales in Internet Telephony Magazine doubled last year. They could double again this year. Our most recent Internet Telephony Conference & Expo was an amazing hit...

Bloggers Buy iLawsuit

March 13, 2005

The ruling below is bad news for journalists and bloggers everywhere or just common sense? Is this the first step towards journalists losing their freedom to do their jobs effectively? An even worse scenario is one in which more people will be afraid to share important information with journalists for fear of legal action. The following came from the Electronic Frontier Foundation.

Court Crushes Online Journalists' Rights

EFF Asking California Appellate Court to Intervene
Santa Clara - Today Santa Clara County Superior Court Judge James Kleinberg ruled that an online journalist's Internet service provider (ISP) can be required to reveal the identities of the reporter's confidential sources to attorneys from Apple Computer, Inc. The court rejected a request for an order to protect the confidentiality of these sources and other unpublished materials.

The Electronic Frontier Foundation (EFF), along with co-counsel Thomas Moore III and Richard Wiebe, is representing the journalist, and will be asking the California Appellate Court to intervene.
"We're disappointed that the trial court ignored the Supreme Court's requirement that seeking a journalist's confidential sources be a 'last resort' in civil discovery," said EFF Staff Attorney Kurt Opsahl.







George Ou on ITEXPO

March 12, 2005

ZDNET’s George Ou was nice enough to moderate one of the sessions at ITEXPO a few weeks back titled The Great Open Source VoIP Debate. His open source VoIP article details the session. The panel included Mark Spencer, creator of Asterisk and CEO of Digium; Bill Rich, CEO of Pingtel; and Alan Hawrylyshen, CTO of Jasomi Networks. As George points out, these are some of the key players in the industry.

I attended a dinner with Digium’s founder Mark Spencer where he mentioned IAX is a much simpler protocol than SIP allowing the signaling and payload in a single packet.

Verizon Wireless

March 12, 2005

Is it too much to ask for a Blackberry with bluetooth access? Today I read Tom's blog and I see that T-Mobile devices are improving at lightning speed. The new Blackberry 7290 in fact is an amazing device because it has a brighter screen, has bluetooth and works in 175 countries.

The best Verizon offers is the 7750 which is a good device but it is slow and has no bluetooth. It needs better battery life, a brighter screen and bluetooth that isn't crippled by Verizon. I recently switched to Verizon because their wireless network is superb.

Skype Hits One Million Paid Users

March 11, 2005

Amazingly Skype sets new records almost daily. Here is my recent interview with Skype’s Niklas Zennström. Now this… Skype hits one million paid users! More amazingly there are 155,000 users per day.

VoIP 2.0 is Happening

March 11, 2005

Having attended a whirlwind four tradeshows in six weeks I have never been more excited about the future of VoIP -- It's VoIP 2.0. The market is growing so quickly and there are dozens of new product categories and paradigms popping up all the time. Disruptive technologies like VoIP allow markets to go in new directions that aren’t always obvious. I am excited like never before about TMC conferences in general.

Conferees tell me TMC has the best conference offering show after show.

Adtran NetVanta

March 11, 2005

Adtran was synonymous with the CSU/DSU market and in fact they had a virtual monopoly on the space for years. As markets change however companies need to evolve and as the CSU/DSU market slowly eroded, Adtran looked to other areas in which to thrive.

One of these areas it turns out is VoIP. Adtran has a number of products that complement IP PBXes nicely -- their NetVanta series 1000 managed layer 2 Ethernet switches.

Teleo Crash

March 11, 2005

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