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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Amazon Fire Phone Should be a Laptop

I’ve written a lot of headlines in my life but this one is among the oddest. Why on earth does a phone...

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Apple Pay Vs. Google Wallet

Replacing credit cards can likely only be done if the new system is dead-easy to use and it moreover has to be...

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Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

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Birdstep Improves Wireless User Experience, Reduces Churn

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and...

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Sonos BOOST, For Music in Tough to Reach Places

I’ve been using Sonos as an in-home streaming solution for many years and since it relies on WiFi it provides infinite levels...

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IOT tests do NOT tell the whole story

Service providers typically have infrastructure from multiple vendors installed in their networks.  Mostly this is by design since they don’t want...

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Notes from Connections 2014 Part Deux

More notes from BSFT Connections 2014 in the desert by friends of my at the show. These notes are from ANPI's...

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Sennheiser PXC 300

March 8, 2005

I just purchased -- yes purchased a Sennheiser PXC-300. You see I was sent the PXC 250 for a review and I loved it. Sennheiser asked for it back and as a result I literally suffered on my next plane trip. I can't explain how much more relaxed and alert I was after using Sennheiser's noise-canceling headphones on the plane.

The Killer Service

March 8, 2005

In case you missed the release, here are the official numbers from ITEXPO in Miami. We have officially outgrown every hotel and are now moving the event to convention centers after selling out three shows in a row. To be honest I was caught off guard at not only how fast the exhibitors grew but the attendees. I can't fathom how people from 70 countries found their way to Miami for the ITEXPO Miami show.

March 7, 2005

The hosting market is making a huge comeback as witnessed by this release.

Optivon Selects Tekelec's Application Server to Deploy VoIP Services

SAN JOSE, Calif.--(BUSINESS WIRE)--March 7, 2005--Tekelec (NASDAQ:TKLC), a leading developer of telecommunications products for next-generation fixed, mobile and packet networks, today announced  that Optivon Inc. has chosen the Tekelec 6000 Application Server (formerly the VocalData Application Server) to deploy Voice over IP (VoIP) hosted services in the United States and Latin America.




Optivon's hosted VoIP service, enabled by the Tekelec 6000, provides nationwide coverage including a robust and flexible set of next-generation features and applications. Using Tekelec's robust application server, the operator will create differentiated, value-added VoIP services such as unified communications and personal agent applications that give businesses consolidated control of calls, voicemail and e-mail.
"We reviewed other competitive solutions, and the Tekelec 6000 was the most robust and reliable solution to support the high-impact needs of business customers," said Luis G. Romero, Optivon's CEO. "Tekelec's advanced VoIP applications and superior customer support enables us to offer innovative services to better serve our current customers and attract new clients."


Tekelec's market-leading application server supports the largest number of calls per second and is one the most cost-effective solutions on the market today.

Pingtel SIPxchange

March 6, 2005

VoIP on the Trading Floor

March 6, 2005

It may be a bit early for VoIP to be the primary communications medium on trading floors according to this article. This has been an interesting weekend in VoIP history as Vonage had problems with their network yesterday (an article from last summer on a Vonage outage) and today there are reports that Lingo may be having trouble with their service. Generally speaking when multiple service providers have network issues around the same time, you look to a common provider that both companies rely on as the culprit. That doesn't seem to be the case in this instance as Vonage blamed the outage on a software upgrade.

VoIP by its very nature is more complex than the PSTN and I'd venture to say that most VoIP service providers are less than 40 months old.

RSS/XML VoIP, Cisco, Etc

March 5, 2005

Even though TMCnet has probably the most flexible RSS feeds I have seen allowing you to get a feed on any term you want, we decided to put up an RSS page that encompasses some of the areas we cover. There are XML feeds on IP telephony, IP PBX, VoIP, Avaya, Cisco, Speech Recognition, etc. We picked some of the more popular terms that people choose.. Admittedly there are some companies on this page that probably shouldn't be here but consider this a beta and feel free to send us suggestions on how we may improve the page or our site in general.

Vonage Service Down

March 5, 2005

TMCnet in Spanish

March 5, 2005

LNP Issues

March 5, 2005

I received this e-mail today and I unfortunately don't have any answers regarding LNP. It is a problem that I hear many complaints about. At our last ITEXPO in Miami many people asked me the same question. I think the FCC should ensure that numbers port quickly or impose fines like the one they recently levied against a phone company restricting VoIP calls.

IMO the fines should be levied after seven days of a number not porting and cost the provider $50 for every day the consumer has to wait.

Over 6,000 at ITEXPO Miami

March 4, 2005

If you want to see the massive crowds at ITEXPO – the talk of the industry, please check out this video. Yes the video quality stinks but its optimized to play quickly. We may improve the quality next week. We had over 6,000 people at the event making this the largest Internet Telephony Conference & Expo TMC has ever produced.

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