Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Mazda to Bring Back the Rotary Engine

In the nineties, I leased the last generation Mazda RX-7 and it was an amazing car. The company touted it as "Lightning in...

Full Story »

IoT Time is Back! Amazon, Lemonbeat, Korea and More

It's true, IoT Time was on a break for a while and even though we weren't producing videos, we certainly weren't slacking....

Full Story »

News Tidbits Part 2923

A lot of lit tidbits popping up. If you follow me on twitter, then you may have seen some of this...

Full Story »

The Business Case for IP Transformation: Realizing The Benefits

By: Steve Blackshaw, IP Transformation Product Line Management, Alcatel-Lucent

Significant investments require significant returns. How do companies ensure their benefits are measured, tracked and realized during IP Transformation Programs? 

Success Is Not Guaranteed

Think about the hardest project you have ever delivered. Just think back… that one ‘special project’, the one that spiraled out of control, the one where the requirements kept changing, the one where the objectives kept moving, the one project that would not de-scope, where the tsunami of work was towering over the team, and impossible deadlines were looming. Yes, that one.

Most of us have experienced THAT project. And we probably sat with our colleagues, asking ourselves how a project under such pressure could even exist. Why would the sponsors not revise the scope, refocus the team, or even reinvest the budget elsewhere?

We all know that technical projects can go awry. IT, Networking and Engineering projects – famously 50% overrun on budget, and many are cancelled altogether.

So, what are the figures for complex Transformation Programs?  For Programs where IT, Network, Operations and Engineering are undergoing change simultaneously. With an objective eye, it’s easy to question how any of them actually deliver results. But indeed they do.

But, how, and what can we measure to be certain we are achieving the desired results?

Full Story »

WebRTC Customer Service Benefits Retailers and Shoppers - Video Demo

"If you're shopping and need information about a specific product, and you can't find a salesperson around, scan the bar code [of...

Full Story »

Buck the Trend Be Cool at Convergence India and ITEXPO East January 2016

Investors, entrepreneurs, inventors, early adopters and evangelists want to be a part of every best thing, and much of that is coming...

Full Story »

What is MANO and why do you need it?

MANO is a confusing topic.  What is it, why is it needed, and how do I get one?  First, let’s talk about...

Full Story »

Emergent Network Solutions

March 27, 2005

A complaint I get often from VoIP providers is that the complexity of deploying VoIP is more than meets the eye. Getting disparate equipment to work together seamlessly is a challenge. Sure there are bakeoffs and other ways to get companies to work together but when you get into network deployment mode it gets complex and expensive to get all sorts of equipment to work together in one seamless package.

Before I can tell you what the company does in detail I need to define the 3 acronyms necessary to help understand what they do.

E-REV: ENTICE Residential/Enterprise VoIP
ELICIT: Emergent Local Integrated Carrier Internet Telephony
ENTICE: Emergent Network Telecommunication Infrastructure Control Environment

A quick note, the products have to be simpler than the acronyms.

OK, where was I? Oh Yes, the company execs I met with seem like good people and aside from the acronym soup above, I think they are on to something here.

Brooktrout and IBM

March 27, 2005

If there is one thing that's important in VoIP deployment these days it's scalability. Now that VoIP is being deployed, I keep hearing huge customer number projections. Cable companies and Vonage are all in the hundreds of thousands of VoIP users already and AOL has the potential to be in the millions. These are staggering numbers and require a new breed of product to deal with massive roll out numbers that are potential in the world of VoIP.

I recently met with Brooktrout and IBM to discuss how Brooktrout's SnowShore division is working wit IBM to make shore they can sell a solution to allow service providers to scale quickly, inexpensively and reliably.

SnowShore's IP Media Server is in release 1.3 and comes prepackaged on IBM's BladeCenter.

For the Love of Patents

March 27, 2005

Either you love patents or you hate them. InformationWeek had a comprehensive story on patents in the March 21, 2005 edition. Hundreds of millions of dollars are at stake or have already been paid at companies like Ebay, Microsoft, RIM and Symbol. Microsoft, one of the companies who files a tremendous number of new patents a year is asking for reform.

"It's too easy for a litigant to manipulate the U.S.

ZigBee Creates Buzz

March 26, 2005

Zigbee (Zigbee news) is a technology you should keep an eye on as it fills a nice niche of low cost and low powered networking. ZigBee gets its name from the zig-zag pattern of a bumble bee that it emulates when transmitting data over its mesh network. Thankfully they didn't decide to call it IEEE 802.15.4, the existing radio standard it relies upon.

ZigBee has some advantages over bluetooth and WiFi as it is less complex and uses less power. It is perfectly suited for applications such as monitoring and control of things like temperature sensors in buildings.

VoIP Domain Names

March 26, 2005

Here are the latest VoIP URLs. This is just a single day's activity. There are more than usual on the list. A few of these are pretty interesting such as,,, and



Bloggers Lose Out

March 26, 2005

A wonderfully put together editorial graces the pages of BusinessWeek on March 28, 2005. The title of the story is The Apple Case Isn't just A Blow To Bloggers (paid article) and it details the Apple Vs. case where bloggers were ruled to no be journalists -- their confidential sources were proclaimed not to be confidential when a court ordered an ISP to turn over e-mail records.

The story discusses the needs for courts to balance the rights of bloggers with the needs of the judicial system to have access to information. The potential of 50 million bloggers claiming journalistic privilege is a scary notion for obvious reasons.

I believe courts will have to eventually recognize bloggers as journalists. We break news, provide perspective and perform all the functions of traditional journalists.

VoIP 911: Same as Cell Phone?

March 25, 2005

XTEN Dynamo

March 25, 2005

Xten Networks wowed me recently by striking some impressive partnerships. The first was with GN Netcom, allowing you to purchase a headset, soft client VoIP bundle with a neat hardware gizmo that is quite useful.

At the opposite end of the spectrum they work with Belkin enabling them to roll out a tremendous VoIP offering from retail to wholesale with integrated DSL modem devices, WiFi access points, etc.

They have positioned themselves as an ideal "go to" partner to get you into the VoIP space in a hurry. This must account for Xten's amazing growth. I recently gave a keynote speech in Dallas at an Interactive Intelligence/Vonexus seminar and when I mentioned soft clients with PBX functionality to the audience, someone in the front row held up an IPAQ with a telephone pad on the screen.

Octasic News

March 25, 2005

It is funny when I get asked by people why the VoIP market is growing so fast. I often have to stop and think about just how broad the VoIP space is. You literally have products for the military, education, salesforce automation/mobility, softswitches, session border controllers, etc. The list is literally endless.

Intoto Happenings

March 25, 2005

I recently learned that Intoto is working on some reference designs with AT&T that are pretty intriguing. In case you aren't familiar with Intoto, they are an ODM or original design manufacturer supplying OEMs and service providers with designs. From a time to market standpoint Intoto allows you to get your products out more quickly than if you wanted to deal with software stacks and other building blocks yourself.

The company is in the VoIP and wireless spaces and they are specialists in security.

Intoto is intriguing to me because they are working with AT&T on a business class VoIP device. The device includes provisioning technology based on a protocol named TLS or transport layer security.

Featured Events