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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

What is MANO and why do you need it?

MANO is a confusing topic.  What is it, why is it needed, and how do I get one?  First, let’s talk about...

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iPad Pro Keyboard is Really Poor

The iPad Pro is yet another extension of the iOS family. While some consider its release to be a sign of failure,...

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ISIS Brings Flip-Phone to Crowd-Sourced Cyber-Hacking Fight.

Its an interesting world we live in where a group like Anonymous which likely wasn't thought very highly has become a savior...

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What Would an IoT Service Provider Even Do?

Service providers are eager to jump on the IoT train because of the vast opportunities. But what kind of service would they even provide?

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The Business Case for IP Transformation: Is Your Business Ready?

By: Steve Blackshaw, IP Transformation Product Line Management, Alcatel-Lucent

Delivering successful change programs is a significant challenge. Undertaking a Readiness Assessment speeds the launch of new IP services, reduces risks and aligns corporate objectives with your program.

The Challenge of Change…a true story

So your company is planning an all IP network. The CTO is delivering technology roadmaps, the COO is assessing the service portals, and network designers have been architecting for eight months. The program is well underway and people are now starting to plan the migration.

So, you start to scope out the effort required to deliver migration and calculate that it requires hundreds of resources to manage a switchover. You approach engineering to secure the resources, and are informed HR is managing a release program, remunerating engineers to leave the company. The same engineers that you need to deliver your program!

Sound familiar?

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Stanislovaitis Kickstarter Campaign Proves VoIP is Not Dead

VoIP is dead? We think not because it plays an integral part in effective unified communications, Internet of things and more. Plus,...

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Mitel Analyst Event 2015 Live Blog #MitelNext

Mitel put on a nice event in Manhattan today. Wes Durow, CMO made a great presentation on where the company was and...

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ATCA Products

March 24, 2005

In my recent blog, AdvancedTCA Growing Quickly I talked about how Instat mentioned the OSC market and more specifically the ATCA market is advancing nicely. This post was based on some research by Instat. I had a chance to ask Eric M. Mantion, Senior Analyst at Instat about the OSC and ATCA market in particular. Here are his comments:

Why do you see AdvancedTCA gaining share over other standards?


March 24, 2005

The following is an except from an Instat newsletter I received today. I thought it worth of sharing.

CTIA's Number One Jeopardy Category: Ends in "O"

"Alex, what is an MVNO?"
Mobile Virtual Network Operators (MVNOs) seem to have caught the attention of CTIA goers (only five years late the way I figure it). The most astonishing sight was the impeccably dressed Sean "P. Diddy" Combs as he addressed the Monday morning keynote audience.

Yahoo E-Mail Compared

March 24, 2005

It was only a matter of time. Google’s Gmail let the genie out of the bottle and there is no way to compete in the free e-mail game unless you give a gigabyte of storage. According to Reuters, Yahoo! now matches Google’s Gmail and gives the same amount of e-mail storage away for free. What is most impressive to me about this announcement is that it took so long to do.

Was Yahoo!

Intrado, TCI and 911

March 24, 2005

Here is a great overview of what is happening in the world of VoIP and 911: Intrado and TCI to Address 911. I have written about how 911 over VoIP will eventually be much better that 911 over the PSTN. This article echoes my sentiments.

The problem is that Texas and perhaps other states are pushing for VoIP to be as good as the PSTN’s 911 service, today! This isn’t reality.

Some people will tell you that the incumbents haven’t made it easy for VoIP providers to have access to PSAPs and thus allowing their VoIP service to be on par with the PSTN.

Symbian and ActiveSync

March 23, 2005

Symbian will license the Microsoft Exchange Server ActiveSync protocol for in Symbian OSTM. Symbian OS licensees worldwide can enable a range of mobile email solutions and other personal information management data using the ActiveSync "plug-in" supported by Microsoft Exchange Server 2003.

Why is this important? This is a crucial step in the right direction for the mobile market. Microsoft has the lion’s share of the e-mail market and with the ability to allow the entire Symbian family of products to seamlessly interoperate with Exchange Server, the question becomes why will Blackberries be needed?

This is an oversimplification of the market.

Small Business VoIP

March 23, 2005

Here is a great article titled IP Telephony for Small Business: When Failure Is Not an Option

The article is a good read because it points out questions worth asking such as:

  • What are the business goals of considering an IP telephony system – improved services, decreased costs, integrated network, for example?
  • What services will employees need today and in the future?
  • What type of training will be necessary to ensure employees use the system as effectively as possible?
  • Can the existing data network handle the increased bandwidth that are required from an IP telephony system?

Furthermore it discusses some of the approaches you can take.

  • Hybrid – An IP card is attached to an existing PBX and the user receives a IP phone. This approach allows the user to get phone calls over an IP phone, but not the other services available through IP telephony.

The Perception of Qwest

March 23, 2005

Aside from a grammar issue, I found this release titled The Perception of Qwest, discussing Qwest’s business model to be a good overview of why the carrier is forced to put together this huge deal with MCI.

Here is a key paragraph:

Qwest realizes they have to do something if they want to continue to grow. Their legacy markets are under attack on many fronts and they strategically are not positioned in the fast growing wireless sector. “Doing nothing” relegates them to managing a shrinking business and that is not why a man of Notebart’s stature took the CEO role.

Texas Sues Vonage

March 23, 2005

In December of 2004 I wrote the following about VoIP 2.0:

VoIP E911

I have said it before and I will say it again if we don’t get our act together soon as an industry we will have some serious headaches to contend with. The positive press friendly to VoIP that we witnessed for a year will vanish the moment someone is injured or worse because there is a problem with VoIP and E911 connectivity.

The current state of 911 over today’s VoIP providers is not good. The incumbents aren’t as much of an issue as the newer carriers who transfer 911 calls to lower priority administrative lines in PSAPs. E911 over VoIP can be much better than PSTN 911. We need to come together as an industry and discuss the challenges and standards issues and make sure that e911 over VoIP becomes a reason to adopt and not a reason to pass on VoIP.

I consider this a stumbling block that needs addressing on our way to achieving VoIP 2.0.

MCI Mulls Qwest Bid

March 23, 2005

According to the WSJ, the MCI board is meeting to weigh the Qwest bid. MCI said last week that it would respond to Qwest's latest bid by March 28, though a decision also could be announced this week, according to people close to the situation. Qwest's bid is $5.25 a share higher than the accepted offer from Verizon. The size of that spread makes it difficult for MCI to justify staying with the current Verizon offer, some investors and lawyers say.

MCI still eventually could go with a deal from Verizon, even with a deal that is nominally lower than Qwest's, since it would be seen as a less-risky deal.

VoIP Increases $6/Month

March 23, 2005

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