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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Emerging Threats Combats a Million Plus Pieces of New Malware a Week

There are 250,000 plus new pieces of malware being produced each day equating to one piece per person in the US in...

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NFV-Based Software Telcos Need OSS/BSS Interoperability

One of the goals of ETSI NFV is to allow new entrants to provide solutions to carriers based on software instead of...

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SysAid's Lifshitz: The Cloud Will Dominate ITSM Market

Cloud computing has really become a household word with mainstream media outlets running stories on television about the growth in the space...

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Avaya Takes Networking Lead in SPB

At Interop Las Vegas 2013 Avaya was demonstrating their real-world Shortest Path Bridging (SPB) solutions and while interoperating with Spirent, HP and...

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Alianza Wants to Host Your Software Telco

The software telco(r)evolution representing the move from hardware to software is perhaps the biggest trend in the world of carrier telecom this...

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LTE Network Interactions

According to a recently released GSMA Wireless Intelligence infographic, there are 163 live LTE networks today, and that figure is expected...

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FreeCRM Knocks Salesforce.com From the Top CRM spot?

January 6, 2005

In what may be the most amazing CRM announcement of all time, FreeCRM.com claims to have taken over the number one spot in hosted CRM. This relatively new company, FreeCRM, has done what seems undoable. What is not clear is who their customers are. Are they using the software or have they merely signed these people up?

Triple Play to Quadruple Play: 92% of us Want a Single Bill!

January 6, 2005

If indeed 92% of consumers favor a single provider for their communications needs then the cable companies are in a great position. That is the number being thrown around by Adjoined Research in their new report titled: Communication Demand 2005: How Americans Spend Their Communications Dollars.Here is the e-mail I received today from the company. I think their site has some technical issues so apologies if you get a Front Page error. Please tell them, not me.

Staples Sells CallVantage Voice Over IP Service

January 6, 2005

Retail VoIP distribution news is getting old these days. the news is dominated by AT&T and Vonage with Packet8 coming in a distant third. Staples will now carry CallVantage service. When the hot dog stand on the corner in Manhattan starts hawking VoIP service, now that will be a milestone.

Two-Way Radio VoIP

January 6, 2005

What exactly is DingoTel? Images of rabid, wild dogs, kangaroos and Steve Irwin come to mind. In fact the company recently released technology allowing 2-way radios to be VoIP enabled. Dingotel is not in Australia but Atlanta.

New Hitachi VoIP Phone

January 6, 2005

ScoopHitachi is coming out with a  new VoIP phone according to a confidential source. Stay tuned for details. I googled around a bit for details and nothing recent came up. Stay tuned for details.

VoIP and Consumer Electronics Blur

January 6, 2005

The line between what we call the VoIP industry and consumer electronics blurred further this morning with the announcement of Uniden entering the VoIP market, more specifically WiFi telephony otherwise known as wireless VoIP. According to Uniden: The Uniden UIP1868 is a 5.8GHz digital expandable cordless phone with built-in VoIP adapter, expandable up to ten handsets, allowing consumers to experience the extended features, convenience and affordability of VoIP communication in every room of their homes.
 My prediction of the iPOD like VoIP consumer electronics device may become a dream if there are now dozens of WiFi telephony phones available now but then again there were dozens of MP3 players around before Apple invented the iPOD and somehow companies like Creative Labs (I am certainly dating myself... They are just called Creative these days) are playing catch-up in a market they used to dominate.

Vonage Passes 400,000 VoIP User Mark

January 5, 2005

The biggest VoIP news at CES and perhaps the biggest news in general is Vonage passing the 400,000 subscriber mark. this is extremely impressive and goes to show you how well VoIP is doing and how consumers are adopting this technology in droves. This is quite an accomplishment and Vonage should be commended for pioneering VoIP service to the consumer in the way they have.Here is the release:Biggest Broadband Telephony Provider Netted More than 300,000 Lines in 2004

    EDISON, N.J., Jan. 5 /PRNewswire/ -- Vonage, the leading broadband
telephony provider, today announced it has exceeded 400,000 total lines on its
network, doubling its subscriber base in less than six months since reaching
the 200,000 line mark.  The company ended 2004 with more than 390,000 lines in
service having added 115,000 lines in Q4 2004 alone.
    "Again, Vonage has set the benchmark, proving its value proposition to a
marketplace starved for full-featured, cost-effective alternatives to the
incumbent local exchange carriers," said Jeffrey A. Citron, chairman and CEO
of Vonage Holdings Corporation. 









Z-Tel is now Trinsic

January 5, 2005

In response to the many questions I have received recently about Z-Tel's name change here are the facts. BTW: Here is the last article I wrote about Z-Tel.

Minnesota State now a VoIP User?

January 5, 2005

Minnesota, the state that made trying to tax and regulate VoIP famous is now becoming a big benefactor of the technology. Perhaps the early interest in using VoIP is what made them decide to regulate it in their state. The most interesting part of the release is the following quote:"This will further help the state meet current and future telephony needs," said Keith Payden, State of Minnesota Chief Information Officer. "We will be able to increase the eligibility of state agencies to take advantage of the benefits of IP telephony, which will result in toll savings, circuit consolidation and lower administration costs."I guess trying to regulate and tax something that is so helpful to the state may not be such a great idea after all.Here is the full release:State of Minnesota Awards IP Voice Services Contract to Onvoy

MINNEAPOLIS, Jan. 5 /PRNewswire/ -- Onvoy, Inc., a Minneapolis-based provider of advanced telecommunications solutions, today announced that Onvoy will partner with the State of Minnesota Department of Administration to provide comprehensive IP telephony application services to participating state agencies.


This public/private partnership, established through a competitive evaluation process open to all interested prospective vendors, leverages the state's Quality of Service infrastructure and technical capabilities with Onvoy's IP telephony innovation and experience to best deliver the benefits of this advanced technology to state agencies.
"We're proud that the State of Minnesota has recognized the value of Onvoy's experience in IP communications," said Janice Aune, CEO of Onvoy.





Ebay, Dell and Sirius in VoIP? You Decide

January 5, 2005

Someone is either looking for a lawsuit or has a great way to generate revenue using VoIP for brand-name companies. The following URLs were picked up yesterday: costcovoip.com coxvoip.com dellvoip.com ebayvoip.com excelvoip.com gatesvoip.com golfvoip.com mcivoip.com siriusvoip.com A company called EWorldPartners (eWP) USA recently registered these and they list the following as what they do:eWP, a software solutions company, is dedicated to helping people build sales channels. eWP offers tools lo help individuals market themselves, their companies and their causes in a powerful and scalable way. This is their mission statement:Mission Statement

eWP is a multi-national company whose mission is to provide leading edge technology and dynamic lead generation, sales and marketing solutions for businesses large and small.

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