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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

How Nuance is Powering the Voice Economy

It's no secret that voice interfaces have become one of the most successful product categories in recent years. With the price point...

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FCC and FTC Co-Host April 23rd Expo on Robocall Blocking

The Federal Communications Commission (FCC) and the Federal Trade Commission (FTC) will host a Stop Illegal Robocalls Expo on Monday, April...

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Why Not Move to Cloud Fax?

  The last couple of weeks I explored the topic of SIP Trunking.   One of the benefits I discussed is that cloud...

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Jabra Responds To Evolving Workplace with Engage 65, 75

After exhausting interviews with 400 call center professionals and IT administrators, Jabra set out to design headsets for the evolving workplace. Respondents...

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CounterPath Now does Collaboration

President and CEO Donovan JonesYears before it was fashionable, CounterPath had a soft-client, allowing an app to give mobile devices compatibility with...

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Kollective Improves Network Performance via P2P Technology

Enterprise network congestion on continues to be a problem as software updates and files continue to grow in size. Add to these challenges,...

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Could Scheduling Logins Make us Safer?

Hackers are relentless. Today it was discovered the Consumer Financial Protection Bureau (CFPB) suffered at least 240 data breaches and another 800 suspected...

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Cisco VoIP Flaws

July 15, 2005

Cisco recently released fixes for security flaws in its CallManager product line. Flaws are of various types from resource leaks to weak resistance to malformed packets. There is also sensitivity to denial of service attacks. The impact of these vulnerabilities are potential breaches of confidentiality, higher CPU utilization, and potentially phones not responding.

I wonder, will Cisco be the hacker target in the VoIP world that Microsoft is in the PC world?

TMCnet in Top 4,000 Sites in World

July 14, 2005

Recently, thanks to loyal readers like yourself, TMCnet crossed the 4,000 mark meaning our site is in the top 4,000 sites in the world. This is according to Alexa, a division of Amazon.com. Sites are ranked by both unique visitors and page views over time with penalties going to sites that bring momentary spikes in traffic.

We are honored to be in this elite group of the world’s top web sites and are noticing that on many days of the week, TMCnet’s traffic is in the top 2,500 sites in the world!

If you want to track how websites rank quickly, download the Alexa toolbar and see for yourself. Here is a large graph of TMCnet’s ranking growth over the years.

To facilitate this amazing growth we have turned to web hosting for some of our content, ordered a T3, and we are adding new content servers to our network on a regular basis.

Next week we unveil a brand new TMCnet which has been under development for many months.







Jack Welch on China

July 14, 2005

More On BellSouth Vonage Purchase

July 14, 2005

Mark Evans does some great analysis of the rumor I reported on yesterday of BellSouth buying Vonage. Does it seem logical to me that each Vonage customer is worth $4,375? No way. My editorial team beat the bushes looking to confirm this story and as you might expect BellSouth had no comment.

An area that Mark didn’t explore in this blog post is the hype surrounding XM and Sirius satellite radio.

BellSouth to Buy Vonage

July 13, 2005

E911 and VoIP Deadline

July 13, 2005

Playing with FireFox

July 13, 2005



I have been using FireFox more and more recently and was amused to find out
that when I went to Microsoft Office
Update
I was told I need to use IE to download the required patches. I am
no expert on monopolies but there seems to be something unfair about being
forced into having a copy of IE on hand to make sure you can upgrade your
software.



The same thing holds true for Windows
Update
. I would think the EU and the DOJ/FTC would be up in arms about such
practices.



Here is the e-mail regarding a security flaw in Office that started me down
this path:



 National Cyber Alert System



 Technical Cyber
Security Alert TA05-193A



 Microsoft Windows, Internet
Explorer, and Word Vulnerabilities



 Original release date: July 12, 2005

 Last revised: --

 Source: US-CERT



Systems Affected



 * Microsoft Windows

 * Microsoft Office

 * Microsoft Internet Explorer



 For more complete information, refer
to the Microsoft Security

 Bulletin Summary for July, 2005.



Overview



 Microsoft has released updates that
address critical vulnerabilities

 in Windows, Office, and Internet
Explorer. Exploitation of these

 vulnerabilities could allow a remote,
unauthenticated attacker to

 execute arbitrary code on an affected
system.



I. Description



 Microsoft Security Bulletins for July,
2005 address vulnerabilities in

 Windows, Office, and Internet
Explorer.




















































































Voice Vision International

July 13, 2005


A long time friend of TMC has
recently changed jobs and I thought it worth sharing. Also within the release
is a mention of Keith Kelly, a pioneer in VoIP and IP contact center
technology. He was years ahead of his time when he launched NetSpeak
Corporation in the 1995-1996 timeframe:

After 14 years with West TeleServices, Ray Golden has
resigned his position with West Teleservices in
order to join up with Voice Vision
International
as Senior Vice President New Business Development for their
Teleservices division. Ray had originally started in the telemarketing business
with the West's at their first telemarketing operation, WATS Marketing of
America, where he stayed for 8 years before joining the West's again at West
Teleservices.

















Voice Vision TeleServices was founded on the core principle of providing better
cost-effective telephony and Internet communication solutions that utilize
state-of-the-art technology to increase profitability and reduce overhead for
all our clients.





VoIP Developer to Sell Out

July 12, 2005

We got word recently from our show hotel that they are about to sell out. Here is a summary of what is happening with the show from a recent e-mail we sent:

With three weeks remaining until the VoIP Developer Conference begins in San Francisco, I wanted to update you with some important news.

1. Growing attendee list boasts many impressive companies - Earthlink, Oracle, RIM (Blackberry), AOL. Each of these companies has purchased a Diamond Team Plan and are sending four delegates to attend the conference program.



VoIP Quality -- Last Chance

July 12, 2005

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