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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Scoring My 2016 Predictions

This is the time of year I typically grade myself on the predictions I made this time last year. NFV: I predicted that we’ll...

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Advice for Partners for 2017 [podcast]

Jeff Ponts of Datatel; Emmett Tydings of AB&T Telecom; and Chris Palermo of GCN joined the podcast this week to talk...

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$4B Wireless Repair Market Event Comes to ITEXPO

Almost 8,000 wireless repair businesses employ over 20,000 people and the market is growing. Yes, it’s a $4 billion dollar market! Apple’s next-gen phones...

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Ad Blockers vs Mobile Advertisers

In September, I wrote a blog on why mobile advertising is expected to grow based on Mary Meeker’s yearly Internet Trends report. Something to...

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Ransomware Fog Rolls over SanFran Muni, SFMTA

We’ve known ransomware costs for a small- to medium-sized business can be $99,000, per Kapersky Labs. This includes lost business data,...

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Why you would give up the chance to strut around in Middle Earth Barbie wear? Allison Smith asks.

#Thankful! What for? Being able to speak...well, not as well as Allison Smith. Being able to design software and apps with code,...

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Happy Thanksgiving!

I don't think Ican write one better than I did 2 years ago, so here's a link to that piece. Happy...

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New Alexa Record

April 23, 2005

I just noticed today the highest Alexa ranking TMCnet has ever had for a single day, 2,730. This means we were ranked in the top 2,730 sites in the world. For a communications and technology news site, this is pretty high and we are proud of the recognition by Alexa and thanks to all of our loyal readers that allow our rankings to increase so steadily.

Range: 3m  6m  1y  2y Size: Medium | Large

Compare: tmcnet.com vs.

Voice Self-Service

April 23, 2005

Join me for a webinar that details how you can deploy voice self-service solutions your customers will love. What excites me about this webinar sponsored by Gold Systems is that AAA the famous motor-club company will be presenting a success story. I can't imagine a more difficult implementation than AAA since most callers are on cell phones, making for a demanding speech recognition environment. See the details below and I hope to see (well electronically anyway) you there on Wednesday.


Benchmarks for Creating Successful Speech Automation Solutions
Wednesday, April 27, 2005
10:00 -11:00 am (Pacific Time)

Join us to learn how AAA (Automobile Association of America), the world's largest automobile club with over 44 million members, has used voice automation solutions to delight its members.




Speaking With The Alarm Guy about VoIP

April 23, 2005

The alarm technician was over today and I was speaking t him about our phone service and how one of our phone lines goes over the Internet so perhaps we need to switch the alarm's phone input to be on our other non-Internet line. I was tying not to use technical terms as I didn't expect the technician to be an expert is packetized telephony. He also told me it was his sixtieth birthday soon so I didn't expect him to tell me about his Sony PSP usage.

All of a sudden he started to tell me that I am using a technology called voice over IP and most people don't realize that when the power goes down that the electronics aren't powered and the line dies and no phone calls can be placed at all. I smiled.

Jib Jab Matzah Video

April 23, 2005

SMB VoIP

April 22, 2005

Update: Be sure to check out the newly released VoIP For SMB site that details the latest news and features in the world of small business voice over IP.

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I am seeing lots of new devices coming onto the market. Converged firewall, SIP, WiFi, VoIP devices that will let about 50-60 people use VoIP in their offices. The holy grail of VoIP for many of these companies is the SMB space which will be huge adopters of VoIP in the coming months.

Tom Keating Vents On Speeding

April 22, 2005

Having just done a whirlwind tour of Massachusetts I can tell you that the police are out in force. On the way up from Connecticut, we say about 5 speed traps or an average or one every forty miles or so. Devices used varied between laser and radar and a number of cars were in the process of having tickets issued as I passed by.

I didn’t think much of it until I returned and read Tom Keating’s blog about the Undetectable Speed Detector which basically uses a camera and a computer to determine speed. No laser and no radar means nothing to detect which means speeders are screwed.

SIPquest Gets Funding

April 20, 2005

Boston Roads

April 20, 2005

Boston is an enigma to me. You can't find your way around the city as the streets are constantly changing. Internet mapping services are useless and automobile based GPS doesn't really work either.

It's the Big Dig which cost billions and some residents tell me has only slightly improved the traffic situation in Boston. For a fun exercise try finding the airport from downtown.

Rates Technology Inc.

April 19, 2005

I have been hearing more and more rumblings in the VoIP industry regarding Jerry Weinberger of Rates Technology Inc. (RTI). I don't get too many people coming to me about patent issues so when I heard about this company, I decided to delve into this potential story a bit more. What intrigued me is that apparently RTI has no products... They exist to collect revenue from other companies.

I did some research and found that Rates Technologies has sued Nortel, Sharp Electronics and others.

Linked In

April 19, 2005

I must admit, I have never used Linked In for anything useful. I keep getting e-mail invites to join others in their networks. So far I have joined with many people and am not sure what the end-game is. I have heard of others using such social-networking products to get things accomplished.

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