Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

Full Story »

We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

ALU.7.28.14.1.JPG

In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

Full Story »

Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

Full Story »

When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

Full Story »

How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

Full Story »

The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

Full Story »

When Does WebRTC Need a Media Server? Reason #6

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper...

Full Story »

ITEXPO Overflow Hotels

February 18, 2005

Packet8 Quality

February 18, 2005

GMAIL Goes Public

February 18, 2005

As many of us waited with baited breath for months... Seems more like years, Gmail is now available to the common Joe and Jolene. The salutation "Hi there," reminds me of what you'd received from a spammer trying to play on the desperate housewives concept but overall, the letter is to the point and should help the company achieve another billion eyeballs a month or so. Just an estimate mind you.

---

Hi there,

Thanks for signing up to be updated on the latest Gmail happenings. We hope it's been worth the wait, because we're excited to finally offer you an invitation to open a free Gmail account!





Nuvio's FCC Filing

February 17, 2005

Nuvio's FCC Filing Leads Charge Against Discriminatory Broadband Practices

-- Company Urges Use of Title I Authority to Preserve VoIP Competition --


KANSAS CITY, MO, Sept. 14, 2004 -- Nuvio Corporation, a leading provider of Voice over Internet Protocol (VoIP), today announced that the company has filed an ex-parte letter with the Federal Communications Commission (FCC) to address and combat potential discriminatory practices by broadband Internet access providers and preserve competition in the VoIP market.

In the comments, Nuvio asserts that broadband Internet access providers, who also offer VoIP services, have economic incentives to discriminate against unaffiliated VoIP providers in favor of affiliated providers." If left unregulated, this discrimination will endanger the vibrant competition that currently exists in the VoIP market and ultimately harm consumers." In particular, Nuvio is concerned that rural ILECs will use discriminatory practices to artificially keep VoIP competition from reaching rural customers.

Broadband Internet access and the VoIP market are vertically related industries. VoIP services depend critically on the quality of the underlying broadband connection linking the customer to the Internet.






Alcatel Update

February 17, 2005

I had a chance recently to catch up with Alcatel to see how they are doing in general and to ask about their eDial acquisition. If you are familiar with the company's unified communications product line consisting of MySoftPhone, My Messaging, MyAssistant, the eDial product fits into this family as MyTeamwork, allowing conferencing and collaboration.

Alcatel is proud to tell me that they have decoupled this product from the PBX meaning they can use it to sell into non-Alcatel environments. One key advantage to this product is that it doesn't require a software install so rolling it out in a huge enterprise is fairly painless.

Interestingly the French telecom giant is still making TDM phones and investing in this technology as customers are still buying it. While developing TDM products is almost heretical in a legacy sort of way, Alcatel is also on the leading edge.



Airline Top Ten List

February 17, 2005

Another day another airplane and while frequent flyer miles are great to have, I prefer using them to receiving them. Business travel is a fact of life but I wonder if it could get better. Worse than the travel is the coinstant delay and on this flight we had to wait an extra hour on the tarmac for no apparent reason. When we finally took off, I decided to come up with the top things I want to hear the captain say while flying.

Make Money Selling VoIP

February 17, 2005

Ahh, the holy grail in any business. How can you make money doing it? The last few years at Internet Telephony Conference & Expo has seem me field this question dozens of times from people worldwide trying to get in on what may be the most lucrative and important technology of this century (possible exaggeration alert – would you believe at least the decade?)

So rather that deal with these questions on a case by case basis, I decided to address it on a larger scale by inviting resellers (registration is on pace to potentially exceed 1,000 resellers signed up for this session) and industry experts for a healthy discussion on how to make money in this business.

Interconnects made a healthy living selling phone systems for years but now a new game is in town and you need to understand it to excel in it and you need to know what to sell, how to sell, how to position it and who else is selling it.

This is why resellers are flocking to Internet telephony Conference & Expo and hopefully we will have a full house in attendance to hear the presentation. There won't be any PowerPoints just a healthy dialogue on how to profit from selling voice over IP products and/or services.

The session will take place Wednesday February 23rd, 10:15 am - 12:00 PM in the Keynote ballroom.







DSL Grows Up

February 17, 2005

Somehow, don't ask me why, I am hooked on learning about 802.3ah, an IEEE standard for deploying broadband over copper. I have written about 802.3ah before but I never really had an in-depth understanding of it until recently. By the way, 802.3ah is also referred to as Ethernet in the First Mile or EFM (yes, we desperately needed another protocol, standard and especially another acronym in telecom!)

There are a few reasons why this standard makes sense for service providers to roll out. First of all Ethernet in my opinion is the future of broadband.

Qwest VoIP in Q2

February 16, 2005

Qwest will be rolling out their VoIP service to consumers in the second quarter. Qwest was a leading-edge service provider and touted their all fiber network for the first few years of their life. Then the bubble burst and we didn’t hear too much from them. Oh yeah, they purchased an RBOC along the way.

Philly Vs. Verizon

February 16, 2005

Featured Events