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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Costa Rica VoIp

March 2, 2005

You want to go to jail? Try using VoIP in Costa Rica. At least that is what the future could hold. Here is a great article from TMCnet's David Sims titled Is VoIP Illegal in Latin America?

Yahoo! Free Ice Cream

March 2, 2005

If you are addicted to blogs like I am there is a chance you leave a somewhat sedentary life and like me the last thing need is a free scoop of Baskin-Robbins. Still, I am trying to serve the public interest here and as such I feel compelled to let you know that Yahoo! Is celebrating its ten year anniversary, which is pretty amazing if you stop and think about all the controversy this company helped create.

Ten years ago, Yahoo! was THE dotcom. We all talked about them They really helped shape the direction of the Internet over the years and showed that an Internet company with an advertising based revenue model could be very successful.

Video on Demand

March 2, 2005

There is still investment money to be had in the video market. Look closely at the investors below. Two of them are cable companies, which should tell you something about how cable companies view the success of the VOD market. The companies are Time Warner Investments and Comcast Interactive Capital.

Arroyo Closes $12 Million to Accelerate its Growth in Advanced Video Services

Funding Led by Matrix Partners, with all Prior Investors Participating Kim Kelly Steps Down as CEO, Remains on Board of Directors; Paul Sherer Named Interim CEO

PLEASANTON, Calif.





Leaving UNE-P

March 2, 2005

Dealing with UNE-P. This is how one CLEC is doing it:

Verizon and New Rochelle Telephone Sign Long-Term, Multi-State Commercial Agreement for Wholesale Services

Agreement Will Replace New Rochelle's Current UNE-P Leasing Arrangement With Verizon's Wholesale Advantage Program

WHITE PLAINS, N.Y. - March 2, 2005 - New Rochelle Telephone Corp., a wholly owned subsidiary of eLEC Communications Corp. (OTCBB:ELEC), a CLEC and integrated packet communications service provider, today announced the signing of a long-term, multi-state wholesale service agreement with Verizon that will replace New Rochelle's existing wholesale network leasing arrangement known as the Unbundled Network Elements Platform (UNE-P). 

New Rochelle Telephone's wholesale advantage agreement with Verizon, which includes restructured pricing and a number of high-value services not offered under the previous government-mandated UNE-P plan, provides New Rochelle Telephone with the continued availability of wholesale services through at least December 2009. New Rochelle Telephone has been a purchaser of Verizon's wholesale services under the UNE-P service offering for more than three years.  New Rochelle Telephone has always served all of its customers under the UNE-P service offering and will now be able to continue to service its customers under the Wholesale Advantage Program with Verizon.

"We are extremely pleased with our new wholesale service agreement with Verizon," said Paul Riss, New Rochelle Telephone's CEO.  "This agreement removes the regulatory uncertainty of our core business and gives us the ability to continue our rapid growth in providing local access services.  We can now move forward without the distraction of UNE-P regulatory developments because our new agreement with Verizon provides us full access to the same features and functionalities that we have always relied on to provide service to our customers.









Back From Miami

March 2, 2005

I got to spend a few days in Miami after ITEXPO and got some much needed rest. Miami is becoming more like LA every time I visit. For example there is lots of money in Miami and the desire to showcase it seems to grow every time I head south. Driving through the streets at night, Aston Martins and Lamborghinis dot the street like spots on a Dalmatian.

CrystalVoice Customer

March 1, 2005

Here is a release that doesn't tell you who the customer is. Normally I would delete this sort of release as there isn't much news if you don' know the customer. I am only sharing because I have met with CrystalVoice and know them. Not too well, but well enough.

CallVantage Upgrades

March 1, 2005

Bullish Carrier Equipment Report

February 28, 2005

Carrier equipment growth will be a staggering 36% for the next five years according to the following report. The surge of carrier attendees at ITEXPO in Miami last week gives credence to such lofty predictions.

WORLDWIDE CARRIER VOIP EQUIPMENT UP 36% TO $1.7B IN 2005 North American Subscribers Grow 1M to 17M 2004 to 2008

LONDON, February 23, 2005--Worldwide service provider next gen voice product revenue totaled $1.71 billion in 2004, a healthy 36% gain over 2003, setting a new high, according to Infonetics Research's quarterly market share and forecast service, "Service Provider Next Gen Voice Equipment."

Infonetics projects revenue to reach $5.9 billion in 2008, a five-year CAGR of 36%.

"We're starting to see strong equipment sales translated into tangible services," said Infonetics Research's Kevin Mitchell, directing analyst and author of the report. "For instance, there were 1.1 million residential/SOHO voice over IP subscribers in North America in 2004--with almost half coming directly from MSOs--and we expect that number to soar to 17.4 million by 2008."

"North America was a hot spot in 2004 as carrier adoption moved into the big time, and we expect Europe to start taking shape this year," Mitchell continued.







Telchemy, NexTone News

February 28, 2005

A natural partnership between Telchemy, a VoIP performance management company and NexTone a session border controller maker has recently taken place.

Specifically, NexTone will feature VQmon/SA (Stream Analysis) call quality analysis algorithms in its MSC product for carriers and enterprises to use in monitoring, diagnosing, and managing network call and packet-related problems. NexTone's MSC enforces QoS policies across the network edge, thus enabling carriers and enterprises to route, manage, and control real-time traffic at minimal cost.

NexTone's MSC is deployed at the network edge and operates alone or in conjunction with a core call control engine such as the NexTone Multiprotocol Signaling Switch (MSW).  The MSC's FlexPeer capabilities, consisting of dynamic call admission control, SIP/H.323 interworking function, network address translation (NAT) and VoIP firewall functionality, provide IP carriers with flexible, secure interconnections to other IP-based carriers and enterprises.

Telchemy's VQmon/SA is used in mid-stream routers and switches and in VoIP test equipment, e.g., probes and analyzers, to support both non-intrusive monitoring of live calls and active test calls for on-demand troubleshooting. It further supports the Internet Engineering Task Force (IETF) RFC 3611 (RTCP XR) Protocol and the new QoS reporting protocols for International Telecommunications Union (ITU) H.323, H.248 and G.799.1 standards. VQmon/SA provides:

Listening and conversational quality metrics
MOS scores and R factors
Detailed packet/RTP statistics
Jitter buffer emulation
RTCP XR encoding/decoding with dynamic calibration

It should be a matter of time before other session border controller manufacturers make similar announcements.













Hyatt Hotel Tidbit

February 28, 2005

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