Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

VirtualPBX Invented the UCaaS Space. This is What They're Doing Now.

In 1997, years before Skype, Vonage and before Cisco discovered VoIP, VirtualPBX was invented. To say the company was early is an...

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MasterStream ERP Expands Carrier Offerings

MasterStream, the complex quoting engine of many of today's carriers has been successful at working with enough carriers that they provide 15...

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Why We will need Voice Services

  Last week I wrote about Fax.  I figure I should write about Voice.  Not because I’m leaving voice out, but because I...

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How Nuance is Powering the Voice Economy

It's no secret that voice interfaces have become one of the most successful product categories in recent years. With the price point...

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FCC and FTC Co-Host April 23rd Expo on Robocall Blocking

The Federal Communications Commission (FCC) and the Federal Trade Commission (FTC) will host a Stop Illegal Robocalls Expo on Monday, April...

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Why Not Move to Cloud Fax?

  The last couple of weeks I explored the topic of SIP Trunking.   One of the benefits I discussed is that cloud...

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Jabra Responds To Evolving Workplace with Engage 65, 75

After exhausting interviews with 400 call center professionals and IT administrators, Jabra set out to design headsets for the evolving workplace. Respondents...

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Free Press

July 7, 2005

Simply stated, the US cannot have wars in the name of spreading freedom and democracy while simultaneously eroding the democracy we have at home. I can’t believe I am witnessing a person being sent to jail for doing their job. Nothing illegal, just reporting and promising to hold a confidential source in confidence.

Freedom is freedom. There are some instances in which freedom of speech doesn’t work such as yelling “Fire!” in a crowded theatre.

Illegal WiFi

July 7, 2005

Just when you thought the world was one big happy WiFi sharing place, someone gets arrested. Police recently charged a Florida man with a third-degree felony charge. According to this article, he allegedly accessed a WiFi network belonging to a St. Petersburg man without permission. According to the police, Benjamin Smith III was seen by Richard Dinon outside Dinon's home on the night of April 20, 2005, sitting in a parked SUV and using a laptop computer.

Sprint EVDO

July 7, 2005

Forbes reports that Sprint will now have EV-DO(Evolution Data Optimized) technology in their network allowing downloads in the hundreds of megabit per second range. I was once a Sprint wireless data user and switched years ago to Verizon 1xRTT and then to Verizon’s EVDO.

At a certain point I used to have both a 1xRTT card from Verizon and Sprint card with me to use with my iPAQ. In many months of use, I could get on Verizon’s network much more frequently than Sprint’s. the only exception was in Crystal City, Virginia where Sprint worked and Verizon didn’t.

Sprint will have weaker coverage than Verizon as their network is not pervasive and they are introducing the services slowly.



Intel Monopoly

July 7, 2005

I spent some time reading some of the compliant against Intel from AMD. I found it interesting that AMD waited until recently to file such a lawsuit but as I understand from my reading, AMD claims that since AMD launched its Opteron processor, the first such processor to allow 64 bit computing and 32 bit compatibility, Intel became increasingly egregious. For a while, Intel decided their 64 bit solution would not need backwards compatibility. They have since changed course.

This early decision hurt Intel in the market and AMD claims this was the reason Intel really started to use its monopoly position to keep retailers and manufacturers from selling AMD based solutions.

According to AMD’s complaint against Intel:

Intel’s conduct has unfairly and artificially capped AMD’s market share, and constrained it from expanding to reach the minimum efficient levels of scale necessary to compete with Intel as a predominant supplier to major customers.





Skype Clone

July 7, 2005

Here comes yet another entry into the market aimed at taking out Skype. Project Gizmo has a product that will do lots of things that Skype can but with SIP support.

London Bombings

July 7, 2005

I would like to send my condolences to the families who lost loved ones in today’s bombing attacks in the UK. I wish those that were injured a safe and speedy recovery. I hope those that were responsible are found quickly and brought to justice.

Here is a log from multiple reporters detailing the aftermath of the bombings.

In case you missed the details, London was struck by a series of 6-9 separate bombs seemingly aimed at disrupting the city’s transportation system. Buses and subways were primarily targeted.

From the NYTIMES:

Sir Ian Blair, commissioner of the Metropolitan Police, told reporters at about 11:20 a.m.







VoIP Developer Early Bird

July 6, 2005

This conference located in South San Francisco promises to be even better than last year’s event. The quantity of attendees and especially the quality is unmatched. Some of the largest software makers in the world are sending people and general communications and tech companies are coming in droves. You won’t find a more targeted show than VoIP Developer so if you want to learn how best t construct communications products and services or partner with the major industry players, this is the one event where you can do it all.

xMAX

July 6, 2005

VoIP Quality Webinar Soon

July 5, 2005

TMCnet will be hosting an exclusive webinar with Keynote Systems' Dharmesh Thakker on July 12, 2005 to discuss the findings of a major VoIP study. To gain insight into how end-users perceive VoIP service providers and network carriers, register for the free  VoIP Quality Webinar. I will be involved in this webinar as well and am very excited to be sharing the findings with the world in just one week.

Here are some details:

  • Only VoIP-PSTN (and as a baseline PSTN-PSTN) calls were sampled. No VoIP-VoIP calls were measured as part of the survey.

Aspect and Concerto Merge

July 5, 2005

Here are the details of the Concerto and Aspect merger. This is huge news for the contact center space and Concerto has been on a tear lately with acquisitions. SER is a company that competed extensively with Concerto and was relying on Aspect to partner on the inbound side, making SER more well-rounded. This merger certainly has the potential to put a wrench in the plans of SER.

Since Concerto became a private company a while back and they are doing the acquiring – Aspect too will become private.

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