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IBM, Mitel, Wearable Tech round out Latest ITEXPO News

Its been an amazing ITEXPO so far - wow. In case you missed some of the happenings from day 1, here are...

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3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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Technology Projections

March 3, 2005

Here is an e-mail I received today. My comments are in red.

Please find below The Radicati Group, Inc.'s bi-monthly "Radicati Market Stats & Industry Commentary". Here you will find some fast facts from our various reports and analyst quotes on recent industry news which you may feel free to use for citing in upcoming articles. 

DSP-Less ATA

March 3, 2005

Reducing chips from designs lowers cost, reduces failure rates, reduces electricity usage and heat dissipation. Most importantly it reduces cost. This is especially true when you are eliminating a DSP.

D2 TECHNOLOGIES AND ALPHA NETWORKS LAUNCH FIRST DSP-LESS ATA

The production version of a VoIP Analog Telephone Adapter (ATA) module

is the first without a DSP chip.

SANTA BARBARA, Calif., March 2, 2005….. D2 Technologies, Inc. and Alpha Networks, Inc. (Hsinchu, Taiwan) announce the availability of the first production version of a VoIP Analog Telephone Adapter (ATA), incorporating a MIPS-based processor chip, with embedded D2 VoIP software, without use of a DSP chip.

Traditional ATAs incorporate a DSP chip/core or special ASIC for voice processing functions like echo cancellation, voice compression, tone detection/ generation, etc.  However, D2's vPort software implements the voice functions as a "softDSP" on the MIPS processor.









IP-PBX Growth

March 2, 2005

Here is an excerpt of a release on how fast IP-PBX sales are growing. This segment of the market is doing better than ever.

PBX Market Jumps 11% in 2004, Fueled by Hot IP PBX Segment

BOSTON, Massachusetts, March 2, 2005--Boosted by blazing hot sales of IP PBXs, the worldwide PBX/KTS market grew 8% to $1.7 billion between 3Q04 and 4Q04, and jumped 16% between 4Q03 to 4Q04, according to Infonetics Research's Enterprise Telephony quarterly worldwide market share and forecast report.

Annual PBX/KTS system revenue broke the $6 billion barrier this year, growing 11% between 2003 and 2004, from $5.5 to $6.1 billion, and is expected to grow to $9.1 billion by 2008, representing a five-year CAGR of 10%. The number of PBX/KTS lines shipped worldwide grew to 26.6 million in 2004, 19% higher than in 2003.

"2004 was a great year for the PBX market," said Infonetics Research's Matthias Machowinski, directing analyst for enterprise voice and data.





Skype Interview

March 2, 2005

I was recently fortunate enough to interview Niklas Zennström, Skype CEO and co-founder. There are lots of amazing comments in this interview such a staggeringly large number of daily downloads as well as the low cost of adding new Skype users. Perhaps most interesting is Mr. Zennström's dismissal of service providers interfering with Skype's call quality. While he has a point… VoIP is driving broadband adoption, many service providers will be happy to sell their own VoIP service and cripple those of others.

Skype recently had 50 million downloads.

Thank You Irwin

March 2, 2005

Workforce Management News

March 2, 2005

InVision Software, workforce management software specialists, sign Compeer -- Sweden's leading call centre provider

InVision Software has won a major contract with Compeer, one of Sweden's leading call centre provider. InVision has been selected to implement their Staff Planning System (SPS) for a workforce of five hundred Compeer agents. The InVision system will optimise staffing schedules across various departments within the company, including customer service, technical support and telemarketing. The Compeer call centres operate a demanding schedule, running a 24-hour service, 365 days a year.

Compeer has over 20 customers in different industries, including names such as ICA Bank, Boxer and Statoil.



VoIP Funding

March 2, 2005

Cisco Leads in VoIP

March 2, 2005

Cisco rules Q4 Enterprise VoIP

A quarterly research report Enterprise VoIP Equipment: Q4 2004 Update published by iLocus today reveals that Cisco dominates the IP Phones, IP PBX, and Enterprise VoIP gateway segments.

In Q4 2004, Cisco had market shares of 37%, 27%, and 57% respectively in IP Phones, IP PBX, and Enterprise VoIP gateway segments. 

According to the report, an estimated 1.29 million desktop IP phones were shipped in Q4 of the year 2004, thereby generating a revenue of about $193.66 million worldwide.

In Q4, migration of enterprise voice networks towards IP systems had a major boost accounting for a high volume of IP PBX shipments. Vendors shipped a total of about 2.03 million IP PBX end user licenses in the quarter, thereby generating revenue of $205.59 million.

The report also estimates market size and market shares in segments including Enterprise VoIP Gateways, Voice-enabled 802.11 Chipsets, VoIP-over-WiFi Handsets, and ATAs.

For further details on the report please visit http://www.ilocus.com/enterpriseq404.htm











WiFi GPS

March 2, 2005

I spend so much time talking about VoIP killer apps, I figured I would share some info on a WiFi killer app with you. Large enterprises need to track all sorts of things and this is a way for them to inexpensively (relatively anyway) achieve this goal.


Ekahau Announces New Wi-Fi Tag and Positioning Engine Versions

Ekahau Positioning Engine 3.1 calculates more locations per second and supports Ekahau's new T201 Wi-Fi location tag.

Dallas, TX - March 2nd, 2005 - Ekahau, Inc., the leading provider of accurate Wi-Fi positioning solutions and site survey tools, today announced the general availability of the Ekahau Positioning Engine version 3.1, and the second generation Wi-Fi Location-tracking Tag T201.

With these new enhancements, Ekahau can now provide large enterprises a turnkey Wi-Fi RTLS (Real Time Location System) solution, with industry leading accuracy, performance and reliability. The Ekahau RTLS system can be deployed over any standard Wi-Fi network and provides real-time location information of mobile enterprise resources, assets and people.

Large enterprises adopting Wi-Fi for data and voice purposes are creating a natural enabling infrastructure for Ekahau's RTLS solution.

Unlike competing location-tracking systems, Ekahau technology can be easily deployed wherever there is Wi-Fi coverage, without disrupting the facility's daily operation.










Speech and the W3C

March 2, 2005

Big news in speech and standards. Loquendo is working with the W3C or the Worldwide Web Consortium to bring a higher level of standardization to speech technology.

Loquendo TTS Powers W3C Standardization Activities

Loquendo, the global speech technology company, today announced that as part of ongoing commitment to W3C standardization activities, it has donated its world-class speech technologies, including the Loquendo TTS text-to-speech engine, Loquendo ASR automatic speech recognition and the VoxNauta(tm) speech platform to the World Wide Web Consortium (W3C) for creating speech-enabled demos, especially in the Multimodal Interaction field.

The W3C Multimodal Interaction Activity seeks to extend the Web to allow users to dynamically select the most appropriate mode of interaction for their current needs, whilst enabling developers to provide an effective user interface for whichever modes the user selects. Depending on the device, users will be able to provide input via speech, handwriting, and keystrokes, with output presented through displays, pre-recorded and synthetic speech, audio, and tactile mechanisms.

The first Multimodal Interaction Group demo powered by Loquendo Technology will be presented today during the W3C Technical Plenary in Boston.







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