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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

See a Top 10 Tech Speaker at IoT Evolution in July

The tech space is moving so incredibly quickly that you have to attend conferences, webinars and scour the news to be aware...

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SIP Trunks and Whaaaat???...Gateways...but not SBCs?

Back in March, I wrote a blog about the PSTN sunset. But in reality legacy technologies are still in use.  I know this since...

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Waiting on the Channel

Whether it is TPX CEO Richard Jalkut or other channel executives, providers are impatiently waiting on the channel to jump off...

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Solving the Data Analytics Skills Gap

Data analytics is doing absolutely amazing things for companies... Recently, Vodafone worked with a venture-backed company Celonis to improve efficiency. The results...

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Don't Judge the Microsoft Surface Pro by its Reviews

Disclosure: we use an iPad Pro and iPhone and a Microsoft Surface Book on a daily basis so you can see we...

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Fax Still Going Strong

Last week, I had the pleasure to meet with most of our Japanese fax customers in Tokyo.  Fax, like many PSTN...

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2 Blockbuster Deals

The VADs (value added distributors) are feeling the pinch of the growth of cloud, SAAS, SD-WAN, managed services - amid the...

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FCC Fines

May 21, 2005

Quoted on GeekInformed

May 21, 2005

Speech Recognition Getting Better

May 20, 2005

And they say you can't improve on perfection. Just kidding. Yes, speech recognition levels can always improve (I am looking forward to speech technology translating the Indian telemarketers that call me from English to English). We all know that speech technologies that are extremely accurate are more expensive than others that have lower levels of accuracy.

911 Providers

May 20, 2005

Speech Technologies

May 20, 2005

What are the hottest areas of growth for speech technologies? If the registration database for Speech-World is any indication, the retail and financial markets as well as tier one service providers seem to be the place where speech will make its biggest impact going forward. The volume of calls being received by the companies on our registration list must be immense. I am looking forward to the show in Dallas, TX next week.

Off To The Hospital

May 19, 2005

Percipia Networks

May 19, 2005

AP on VoIP 911

May 18, 2005

After a decade of wrangling between government and the wireless industry, there's still no certainty that when a cell phone is used to dial 911 an emergency dispatcher will automatically know the caller's location or phone number.

Now, with the rise of another new telephone technology, Internet-based calling, officials appear determined to avoid a repeat of that wireless experience, as well as recent incidents where 911 calls from Internet phones went unanswered.

So on Thursday, the Federal Communications Commission is expected to set a firm deadline for providers of the new service - known as VoIP or Voice over Internet Protocol - to deliver the same 911 capabilities as regular phones, the vast majority of which can be located in a crisis.

The expected order, which may allow as little as 120 days for compliance, would follow months of finger-pointing and bickering between VoIP carriers and the traditional local phone companies who own the network connections to the nation's nearly 6,200 "public safety answer points."

"It's an aggressive time frame, but from a public policy standpoint it's understandable why the FCC is being aggressive," said Carol Mattey, a director in Deloitte & Touche LLP's regulatory practice who was deputy chief of the FCC's wireline competition bureau until January.

"The whole wireless 911 mandate just dragged out and dragged out, and policy makers may want to make sure it doesn't get dragged out like that for this new technology," said Mattey, noting that 911 became an issue after many cellular networks were built. "In the wireless situation, you had a whole industry up and running and you had to retrofit systems to make it work. The VoIP industry is relatively in its infancy, so lets make it clear from the beginning that you need to provide 911 rather than going back and jury-rigging something."

It was only with the promise of intervention by new FCC Chairman Kevin Martin that sharp rhetoric has given way to a somewhat more cooperative tone by the opposing camps.

Naturally, both sides are hesitant to sound a politically incorrect note when it comes to public safety issues. Yet there's been a barrage of anxious lobbying at the FCC.

Internet phone carriers, ranging from mainstream leader Vonage Holdings Corp. to hip innovator Skype Technologies SA, are worried the FCC order may stifle the industry's development and ability to compete.















Mediatrix Solves 911

May 18, 2005

Is this new patented product from Mediatrix, a must-have product for all Canadian VoIP providers. And more interesting is this the sort of product that can work in the US – allowing a customer to have PSTN backup for 911 calls? Keep in mind that a phone line in the US must provide 911 service – even if it is an inactive line.

Patented technology, integrated in Mediatrix VoIP residential gateways, allows VoIP service providers to offer subscribers full access to 911 emergency services

Montreal, May 17, 2005 - Mediatrix Telecom, Inc., a leader in Voice over Internet Protocol (VoIP) access technology, today announced its Mediatrix VoIP residential product line complies with recent Canadian Radio-television and Telecommunications Commission’s (CRTC) decision addressing the requirements for VoIP service providers to offer emergency 9-1-1 service.

Indeed, in its decision dated April 4, 2005, the Commission requires VoIP service providers offering fixed VoIP service to grant the same level of 9-1-1 emergency service that is provided by the incumbent telephone companies to their existing customers (either Basic 9-1-1 or Enhanced 9-1-1 service).

Mediatrix integrates a patented technology (Canadian patent # 2303392) in its VoIP residential gateways allowing users to place phone calls over either the Internet network (IP network) or the legacy telephone network (PSTN network). Mediatrix VoIP residential gateways route calls over the IP network while directing emergency calls through the PSTN network.







Symbian TTS From Loquendo

May 18, 2005

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