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Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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Yellow Pages Scam

February 13, 2005

Please be careful when doing business with any company claiming to be the Yellow Pages. There seem to be dozens of these companies masquerading around as the actual Yellow Pages that we all grew up with. I have Seen yellow pages Inc., True Yellow pages and countless others.

Apparently there is no law stopping people from starting companies with the name Yellow Pages, designing a logo that looks like the traditional Yellow pages and sending out invoices and other direct mail to try to get money from people that will confuse the two.

Case in point, I know someone who recently received a check from the Yellow Pages and cashed it. What they didn’t realize was the fine print on the back of the check that said they now owe almost $200 for a useless Internet listing.

Don’t fall for this scam.

Reselling VoIP

February 13, 2005

I’ve known Citel’s Mike Robinson for a while and he has never been so enthused as the most recent chat I had with him about Citel’s future after the MCK acquisition. MCK was a very strong company in the 1999-2000 era. They sold remote access solutions and were well-respected in the industry. During the “crash,” they fell off the face of the earth it seemed.

VoIP Network Readiness

February 13, 2005

Tadiran and Sprint

February 13, 2005

Recently I witnessed how a service provider can work with an equipment manufacturer to differentiate themselves and their offering to do things that other companies without the same types of ties can’t easily do. Sprint is working closely with Tadiran selling IP based telecom systems. With a new SIP server coming later this year the two will be able to enable remote video monitoring via the PBX as well.

I saw a sleek ZyXel WiFi telephony phone and a proprietary wireless phone working with the Tadiran PBX. All of these solutions by the way are sold under the Sprint IPX brand of products and can be sold only by Sprint authorized dealers.

Audi A6

February 12, 2005

I recently rented a car from Hertz and can’t believe how much they charge these days. This latest rental was botched pretty bad due to Hertz mistakes and I probably wasn’t the most pleasant customer to deal with as I was late and about to miss a meeting. The agent behind the desk upgraded me to an Audi A6. I didn’t like it at first but it grew on me quickly and I loved the car after a few days.

Sideways

February 12, 2005

So I saw Sideways last night. I don’t know what it was about before I saw it and am not sure I know more now. The movie might have been an insightful look inside the human soul or the comparison of vastly different personalities thrown together in the giant salad bowl of life.

Or perhaps it was just a stupid movie that I tried endlessly to understand. I am not sure if I was bored during the movie or perhaps trying to figure out why it was made.

Netcordia NetMRI VoIP Analysis Module

February 12, 2005

I recently met with Netcordia and learned about their VoIP Analysis Module that works with their NetMRI product. The product does active testing, QOS analysis and can make a path diagnostic chart showing you where the problem areas are. It can tell you if QoS policies are not enabled for example.

It can tell you about jitter, packet loss and other variables you need to know when managing VoIP in your network. The program uses SNMP to capture MIB data from devices across call paths.

The cost for the product is $25k for 200 routers and switches and 5,000 interfaces



QoS and monitoring ar hot areas in VoIP now.

Inter-Tel Embargo

February 12, 2005

VoIP Security Alliance

February 12, 2005

NEC UNIVERGE SV7000 MPS

February 12, 2005

I recently met with NEC’s Jay Krauser and Bruce Grant to discuss their IP telephony strategy. NEC’s telecom division has always been a strong engineering company as opposed to other companies in the industry who focus more on marketing. Lately they have done a better job of promoting themselves than at any time in the last decade I can recall.

With this in mind I was curious to see if they are still focusing on engineering and developing leading edge products.

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