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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Amazon Fire Phone Should be a Laptop

I’ve written a lot of headlines in my life but this one is among the oddest. Why on earth does a phone...

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Apple Pay Vs. Google Wallet

Replacing credit cards can likely only be done if the new system is dead-easy to use and it moreover has to be...

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Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

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Birdstep Improves Wireless User Experience, Reduces Churn

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and...

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Sonos BOOST, For Music in Tough to Reach Places

I’ve been using Sonos as an in-home streaming solution for many years and since it relies on WiFi it provides infinite levels...

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IOT tests do NOT tell the whole story

Service providers typically have infrastructure from multiple vendors installed in their networks.  Mostly this is by design since they don’t want...

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Notes from Connections 2014 Part Deux

More notes from BSFT Connections 2014 in the desert by friends of my at the show. These notes are from ANPI's...

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iMag ------ Nificant

February 19, 2005

Without question, Apple is an amazing company. They started their wildest ride decades ago by popularizing desktop publishing. I was the person who brought desktop publishing to TMC around 1986-1987 and at the time it was sacrilegious to even think about using a PC for his task.

I saw no future in MACs (at least in the long-term) so I didn’t bother purchasing any of these cute little computers. Over the decades, countless artists and editors who love Macs would implore us to get them a Mac. I always said no.

Just Say No To Verizon and MCI

February 19, 2005

The more I think about the Verizon and MCI deal the more I realize this acquisition is not in the best interest of consumers. Verizon is a very strong company and controls the best national wireless network as well as being a very strong ILEC. Getting a hold of MCI's network and customers will make them much stronger and a very powerful force in the market. They will be tough to compete with and as such will have no incentive to lower prices which is always good for consumers.

When regulators look at Wal-Mart they see a company that is becoming more of a monopoly everyday but is lowering prices so dramatically that they can only be seen as good for consumers.

ITEXPO Now 70 Countries Strong!

February 18, 2005

My wife is from Argentina and her family went to Punta Del Este every summer. Kind of like us east-coasters going to the Hamptons. I have been there; it is beautiful. It is part of Uruguay actually, the next county over from Argentina.

Moving to the UK

February 18, 2005

ITEXPO Overflow Hotels

February 18, 2005

Packet8 Quality

February 18, 2005

GMAIL Goes Public

February 18, 2005

As many of us waited with baited breath for months... Seems more like years, Gmail is now available to the common Joe and Jolene. The salutation "Hi there," reminds me of what you'd received from a spammer trying to play on the desperate housewives concept but overall, the letter is to the point and should help the company achieve another billion eyeballs a month or so. Just an estimate mind you.

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Hi there,

Thanks for signing up to be updated on the latest Gmail happenings. We hope it's been worth the wait, because we're excited to finally offer you an invitation to open a free Gmail account!





Nuvio's FCC Filing

February 17, 2005

Nuvio's FCC Filing Leads Charge Against Discriminatory Broadband Practices

-- Company Urges Use of Title I Authority to Preserve VoIP Competition --


KANSAS CITY, MO, Sept. 14, 2004 -- Nuvio Corporation, a leading provider of Voice over Internet Protocol (VoIP), today announced that the company has filed an ex-parte letter with the Federal Communications Commission (FCC) to address and combat potential discriminatory practices by broadband Internet access providers and preserve competition in the VoIP market.

In the comments, Nuvio asserts that broadband Internet access providers, who also offer VoIP services, have economic incentives to discriminate against unaffiliated VoIP providers in favor of affiliated providers." If left unregulated, this discrimination will endanger the vibrant competition that currently exists in the VoIP market and ultimately harm consumers." In particular, Nuvio is concerned that rural ILECs will use discriminatory practices to artificially keep VoIP competition from reaching rural customers.

Broadband Internet access and the VoIP market are vertically related industries. VoIP services depend critically on the quality of the underlying broadband connection linking the customer to the Internet.






Alcatel Update

February 17, 2005

I had a chance recently to catch up with Alcatel to see how they are doing in general and to ask about their eDial acquisition. If you are familiar with the company's unified communications product line consisting of MySoftPhone, My Messaging, MyAssistant, the eDial product fits into this family as MyTeamwork, allowing conferencing and collaboration.

Alcatel is proud to tell me that they have decoupled this product from the PBX meaning they can use it to sell into non-Alcatel environments. One key advantage to this product is that it doesn't require a software install so rolling it out in a huge enterprise is fairly painless.

Interestingly the French telecom giant is still making TDM phones and investing in this technology as customers are still buying it. While developing TDM products is almost heretical in a legacy sort of way, Alcatel is also on the leading edge.



Airline Top Ten List

February 17, 2005

Another day another airplane and while frequent flyer miles are great to have, I prefer using them to receiving them. Business travel is a fact of life but I wonder if it could get better. Worse than the travel is the coinstant delay and on this flight we had to wait an extra hour on the tarmac for no apparent reason. When we finally took off, I decided to come up with the top things I want to hear the captain say while flying.
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