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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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When Does WebRTC Need a Media Server? Reason #6

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper...

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The Six Degrees of Mobile Data Plan Innovation: It's Not All About Data- Mobile Voice and Messaging Share Plans Offer Plenty of Appeal

Alcatel-Lucent’s Rich Crowe continues the Six Degrees of Mobile Data Plan Innovation blog series by examining the degree to which consumers are interested in share plans that include unlimited voice and messaging but don’t include data.

The last Six Degrees blog explored consumer attitudes toward two different mobile share plan options: sharing data only and sharing voice, messaging and data. This blog will explore attitudes toward a 3rd option: sharing unlimited voice and messaging — but not data — across multiple devices or subscribers.

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McDonald's Credit Cards

February 9, 2005

I went to McDonald's today and something interesting happened. The location I chose to go to was on I95 which is located in Darien, CT. I am told these two McDonald's, one on either side of the highway are some of the busiest restaurants the company has. While I don’t know if this is true, the restaurant is always busy.

I don’t go to this location too often and when I do I always give them my credit card and they always reject it. I always persisted.

SBC, AT&T and Lobbying

February 9, 2005

A Safe Landing on Song

February 9, 2005

We got back from Orlando this AM and I was blown away at how Song Airlines has altered the behavior of my entire team. Most of us hate flying and have an allegiance to American Airlines. For whatever reason and I assume it is cost-related our travel person booked us on this airline for the first time.

The flight down was flawless and the flight back was even better. We had leather seats and TV and ample leg room.

Breaking News: IBM Search

February 8, 2005

OK, I may be fibbing a little about the breaking news but IBM has been hitting TMCnet with some sort of bot we can only surmise is the beginnings of a search engine. Whether this is a lone person just having fun behind the big blue walls of the company's wintery Armonk headquarters or is a new corporate initiative to join Google, Microsoft and Yahoo! remains to be seen.

The question is... They are taking a great deal of our bandwidth and slowing down our site -- Do we shut them off or let them keep searching?

What's Hot at VoiceCon

February 8, 2005

Rest assured I am back and ready to tell you all about my trip... But first, the top 2 things I am seeing in the enterprise VoIP market are mobility applications as well as ad hoc conferencing and collaboration. many vendors were pitching these ideas -- from Microsoft to Inter-Tel.

Mitel had a couple of category killer products or better yet category starter products I will share with you soon.

Avaya Mark Leathurby

February 8, 2005

Bundling

February 7, 2005

IBM and more recently Microsoft are responsible for the deaths of many a software company. Both companies, IBM in their prime back in the day and Microsoft in the last few decades would see what programs are selling well and then bundle those apps into the next release of the OS. This was a sure-fire way to generate revenue and ensure a large number of people upgraded.

I got to thinking that many service providers are going to do the same. Packaging is a good marketing move as it reduces churn and makes customers think they are getting a good deal.

Recently AOL started to include antivirus software with their service and got into the bundling game as well..



For a Song

February 7, 2005

HGC Skype Deal

February 6, 2005



Peter Wong, Chief Executive Officer of HGC, and Niklas Zennstrom, Chief Executive Officer and co-founder of Skype, reach a co-branding agreement.(Photo: Business Wire)


What does it mean when service providers start to strike deals with Skype instead of dismissing them as  a company filling a niche? Hong Kong based Hutchinson Global Communications LTD, the operator of the largest fibre-to-the-building network in Hong Kong, today announce a partnership to promote and deliver Skype software to the Hong Kong market.

Leveraging the strength of P2P technology, the "HGC-Skype" portal will deliver superior quality voice communications to its users.




mPhase VoIP Story

February 6, 2005

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