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Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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City WiFi Fails? Part 2

February 3, 2005

In case you missed the conference:

NMRC STUDY: CITY-RUN WI-FI HYPE DOESN’T PASS MUSTER, EXPERTS WARN OF “GRAVE FLAWS” THAT COULD WELL LEAVE TAXPAYERS WITH HEAVY FINANCIAL BURDEN

WASHINGTON, D.C.//February 3, 2005//City-run wireless broadband networks (Wi-Fi)– such as those now under discussion in Chicago, Philadelphia, Las Vegas, New York, and San Francisco – are being hyped on the strength of dubious claims about benefits and have faced almost no hard-nosed feasibility studies, according to a major New Millennium Research Council (NMRC) report compiled by six leading scholars and telecommunications policy experts. The NMRC report authors warn that “beneath the positive media coverage and glowing press pronouncements are troubling signs that these publicly held networks can result in less than anticipated outcomes,” leaving taxpayers to fund outdated technology from already strained city budgets.

The NMRC report authors conclude: “… municipal Wi-Fi networks present a number of serious problems that are being overlooked as cities rush into committing millions in taxpayer dollars to pay for network development and expansion … [W]hile the intentions of city officials and administrators are admirable, the roll-out of municipally held Wi-Fi networks will likely have a detrimental affect on city budgets and on competition in the telecommunications industry, and fail to produce the economic growth and jobs promised by municipal leaders. … [C]ity ownership of Wi-Fi networks is not the solution for bridging the Digital Divide or encouraging competition in the broadband market.”

According to the NMRC contributing scholars, among the “grave flaws” in city-run Wi-Fi schemes are the following: potential major cost overruns that would draw more taxpayer dollars away from other city priorities; damage to legitimate commercial broadband competition resulting from taxpayer-subsidized municipal entry; a lack of evidence that economic development and jobs will result from publicly funded citywide wi-fi systems; the fact that nearly all previous municipal attempts to deploy broadband networks have failed; and a disturbing reliance by proponents on unsubstantiated “if you build it, they will come” assumptions that are at the heart of most city-run Wi-Fi scenarios.

City WiFi To Fail?

February 3, 2005

Interesting e-mail I received today tries to put public pressure on cities to not provide WiFi access. You think the ILECs might have something to do with this? Hopefully I will have time to catch some of it... Should be interesting.

Sprint Profit Rises

February 3, 2005

Pay-Per-Call Ads

February 2, 2005

A fairly new idea called pay-per-call advertising takes pay-per-click to the next level. According to Investor’s Business Daily, a company called Ingenio has partnered with AOL to provide advertisers with pay-per-call ads. Whereas a pay-per-click ad on Google can be purchased for as little as a few cents, $2.00 is the entry level fee for call-in leads via Ingenio’s new service.

When I hear of things like this I laugh because I remember many of the dotcom trailblazers telling me back in the nineties that the contact center was history because of the birth of the web.

VoIP on Fire

February 2, 2005

ITEXPO is still on fire regarding attendance. We are still up 100% year over year which is amazing to me. We are about 3 weeks out from the show. This is what people said about the ITEXPO attendance last year.

Day Trip To the Midwest

February 2, 2005

I've got a meeting today with a company in the Midwest and need to take a trip out there just for today. Amazingly, finding flights at reasonable hours is less and less viable. The flight leaves around 7:00 AM. I would have been happy with 8:30.

Netrake Leads Session Border Controller Market

February 1, 2005

According to Frost & Sullivan, Netrake has 29% market share in the session border controller market beating the nearest competitor who stands at under 24%.

Frost & Sullivan Report Finds Netrake’s nCite Has More Sessions Shipped than Competitors

Plano, TX – February 1, 2005 – Netrake, the premier provider of session controllers for Tier 1 and other leading service providers, leads all competitors in supplying session controllers to voice over IP (VoIP) carriers worldwide, according to a new report issued by industry analyst group Frost & Sullivan.

Frost & Sullivan found that Netrake has garnered a 29-percent market share of session controller deployments worldwide, as measured by actual sessions shipped. Netrake’s nearest competitor lagged at under 24 percent, according the report.

“In terms of sessions shipped during the reporting period, Netrake leads all competitors in a segment crowded with multiple startup specialists as well as large, horizontally integrated manufacturers vying for share,” said Jon Arnold, VoIP program leader who authored the report, “2004 VoIP Equipment Market Update.”

Netrake’s nCite family of session controllers answer the emerging VoIP market’s accelerating demands for affordable and effective solutions to security and fraud prevention, legal intercept, end-to-end quality of service (QoS) assurance and residential call volume engineering challenges.

SBC, AT&T and the Competitive Enterprise Institute

February 1, 2005

Skype For Mac and Linux

February 1, 2005

Until the Mac Mini came out buying a Mac was like buying a VCR... Akin to investing in a technology that is losing market share rapidly and relevance even more quickly. It seems going forward that Apple has enough momentum in its consumer electronics business to leverage it by selling cool new computers that people actually want. Is it any wonder developers are now taking the platform more seriously?

infoUSA Buys @Once

February 1, 2005

Vin Gupta, the Chairman and CEO of infoUSA has been on a tear lately as his company infoUSA grows and grows. Even during the post-bubble era, when times were tough, his company was marketing and promoting itself and has become a stronger and stronger provider of databases for the direct mail and e-mail marketing crowd. infoUSA's purchase of @Once gives infoUSA access to technology allowing for automated polling, rich media distribution, coupon services and more. @Once will be a good addition to infoUSA and as Vin says in the release, "We believe that the email marketing industry is extremely fragmented and ripe for consolidation, and we plan to acquire more companies in this industry.

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