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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Effectively Telling Your Product's Story

One of the most interesting aspects of my career is watching the thousands of companies I have met over the years make...

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Dialogic and Cisco Round Out Day's NFV News

It’s been a busy week regarding NFV and the software telco (R)evolution. First off Dialogic had some solid thoughts on six of...

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The Big Deal about Big Data Analytics

By Greg Owens, Senior Director Customer Experience Solutions Marketing, Alcatel-Lucent

 

The rise of big data is causing service providers to ask some big questions: How should we store our data? How long should we keep it? What parts of it are relevant to our business? Most importantly, how do we get value from it? To turn big data into a big deal, service providers need to extract insights that can help them make smart business decisions and improve the customer experience.

 

The value of big data is all in what useful and actionable information it can provide. I find it exciting to see how service providers use big data analytics to gain new insights and solve complex problems. With this post, I’ll look at some new research by industry analysts and three key opportunities that big data analytics presents to service providers.
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WebRTC: The Revolution Won't Occur Without a Media Server

Next Thursday at the WebRTC Conference and Expo, I’ll present a conference keynote that might not be exactly what attendees expect...

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Software Telcos Based on NFV Want Less Equipment Provider M&A

Mergers are nothing new but about a decade ago in the telecom market they reached a fever pitch when SBC purchased AT&T...

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Linux Foundation Embedded Solutions Director's Case for Open Source and Connected Car

The car of 2013 is different from the one I learned to drive, a 1974 Ford Maverick with rear federal bumpers, aluminum...

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Business Video and Queen Lead Guitarist Brian May

"A good video can make all the difference," says Brian May (Ph.D. Astro-Physics and Queen lead guitarist). Such is true for business!Even...

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RSS: Wherever you go!

September 29, 2004

Now you can take your RSS feeds with you, wherever you go. I thought this was an interesting release in light of the fact that I wrote about RSS today.

TMCnet News Alert and RSS Feeds - Powerful Resources

September 29, 2004

I've been getting lots of great feedback on TMCnet's News Alert Service. This is a keyword based service allowing you to track anything we cover and we cover just about every technology that you need to know about. Once a day, you receive an e-mail for each tem you are tracking. Common terms from this week are WiMAX, CRM Excellence, DOD, WiFi, VoIP, White Paper of VoIP, SIP, H.323, Linksys, Bio-Key, VoIP Developer, Avaya, and Cisco.

Canadians Receive $10,000 VoIP Conference Value - Free

September 29, 2004

I read an article about Canadian businesses dragging their feet on VoIP deployment and thought it would be a good gesture to give away Internet Telephony Conference & Expo conference passes to the first five Canadian companies that contact me. The show takes place next week, October 4-7 so please don't delay. The Platinum passes are valued at $1,995 each. I think this is a good gesture to the fine people of Canada.

WiMAXcon Learning Center Open for Business

September 28, 2004

WiMAX technology is progressing amazingly quickly and it seems like this technology will help bring broadband communications consisting of voice, video and data to the masses. I am personally thrilled to announce that our WiMAX Learning center is doing incredibly well, having some of the industry's key players participating in it.

As a reminder, this will be a place where attendees can come to learn about technology in a 100% objective environment. No sales pitches.

TMC Announces VoIP Service Provider Award

September 28, 2004

First of all congratulations to all the award winners! Many service providers have been asking me how they were selected for the Internet Telephony VoIP Service Provider award. Apparently they want to put out press releases, etc. Here are the details on this honor:

Cisco VoIP Success - DoD and Bank of America

September 28, 2004

Cisco has been making serious headway in the VoIP space lately. Two recent stories show that they aren't slowing down one bit. In a CNET story titled Cisco inks another big VoIP deal, Bank of America is going to deploy 180,000 Cisco phones! This is on top of recent successes with Boeing and Ford. Meanwhile Washington Technoloy reports that Cisco VoIP products were approved by the DoD or Department of Defense to us laypeople. The specific equipment that received certification includes Cisco Catalyst 3550, 4500 and 6500 switches; Cisco 2600 and 3700 gateways; and CallManager 3.3 call processing software.

AT&T CallVantge and D-Link DVG-1120M Help

September 26, 2004

I received this rather detailed e-mail on configuring hardware for AT&T CallVantage. Havent tested this myself but it looks important enough to pass along. This is likely the AT&T Callvantage article being referred to. Hello,

I just spent the entire day trying to figure out how to get port forwarding working on the DVG-1120M or a way to get it to work behind a firewall/router, i came across an article you posted on it a few months ago. I have found out several distressing facts about the DVG-1120M and AT&T's service that you might find interesting.

* Bad networking logic, when the 1120 connects it sends some information about its connection to at&t using an http form post method, part of the connection data that is sent is the 1120's WAN IP, most routers support NAT but none support filtering IP's out of http data thats just not done..



Browsing the Google Way

September 23, 2004

Google may be launching a new browser according to a story by BBC. The Register also has a story that talks about this new browser and mentions that Google has recently hired a senior Java developer from Sun. Bloggers too are getting into the act, predicting that Google has the opportunity now while the industry is losing trust in the security offered by Internet Explorer.

If Google does launch such a browser, we can expect it to be successful. After all, they have invented the user interface for search. MSN and Yahoo! are basically copying the Google search page.

Asterisk Interest Soars

September 23, 2004

When I first wrote about Asterisk, the open, Linux based PBX it was for the January issue of Internet Telephony Magazine. I expected Asterisk to do well but I didnt expect the groundswell of activity that I have recently witnessed. For example, at our Internet Telephony show last February in Miami, their booth was mobbed. At our VoIP Developer show last August in San Jose, once again their booth was mobbed and their networking reception had steady traffic, including many people that drove down from Linux World which was taking place in San Francisco the same week.

I am sure they will once again be mobbed in LA, where Internet Telephony Conference & Expo will take place in less October 4-7.

AT&T's VoIP Teleworker Trials

September 22, 2004

AT&T has certainly been on an announcement frenzy. Here is their latest announcement on their VoIP teleworker trials for multinationals. AT&T and others realize how huge the VoIP opportunity is internationally and that is where most of the money will be made.
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