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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Optical Transport Networks Help Operators Meet Growing Traffic Requirements

By: Mae Kowalke, TMCnet Contributor It has been called the “data storm;” due to increased online video usage, the cloud, and mobile...

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Altair: LTE the Right Choice for M2M & IOT

Some of my early conversations about the M2M and IoT space with carriers had them explaining to me how they love these...

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Speech Analytics - Data Mining Those Recordings

When I was in Vegas for ITExpo, I participated on a Voice Analytics panel at the SmartVoice co-located conference.  Speech /...

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Defending Against an Autocomplete Smear Campaign

What would you do if you started to Google your name and Google was to suggest you complete the query with the...

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VoLTE Versus WebRTC: I didn't know it was a battle

When I talk to customers, they often ask about how WebRTC compares to voice over LTE (VoLTE), and which technology “will...

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These 3 Do Everything Together

At a few shows, including the latest ITEXPO, the 3 big cablecos - TWC, Comcast and Charter - share a booth....

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Modems? In This Day and Age?

Not so many years ago, the only way to connect to the Internet was via a modem. You would use your...

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HGC Skype Deal

February 6, 2005



Peter Wong, Chief Executive Officer of HGC, and Niklas Zennstrom, Chief Executive Officer and co-founder of Skype, reach a co-branding agreement.(Photo: Business Wire)


What does it mean when service providers start to strike deals with Skype instead of dismissing them as  a company filling a niche? Hong Kong based Hutchinson Global Communications LTD, the operator of the largest fibre-to-the-building network in Hong Kong, today announce a partnership to promote and deliver Skype software to the Hong Kong market.

Leveraging the strength of P2P technology, the "HGC-Skype" portal will deliver superior quality voice communications to its users.




mPhase VoIP Story

February 6, 2005

SBC Blasts Level 3's VoIP Proposal

February 6, 2005

Full-Screen Thin-Client Phones

February 6, 2005

FCC UNE-P Rules

February 5, 2005

The FCC released its much anticipated UNE-P rules for ILECS. These rules basically undo requirements by incumbent carriers to have to lease their lines to competitors at cost-based rates. There are some exceptions… For example, where there is limited competition. The rationale is that LECs will be able to invest more fully in building infrastructure if they know they don’t need to share these investments with competitors.



An insightful quote from the 100 page-plus order follows:

This Order imposes unbundling obligations in a more targeted manner where requesting carriers have undertaken their own facilities-based investments and will be using UNEs in conjunction with self-provisioned facilities.  By adopting this approach, we spread the benefits of facilities-based competition to all consumers, particularly small- and medium-sized enterprise customers.  We believe that the impairment framework we adopt is self-effectuating, forward-looking, and consistent with technology trends that are reshaping the industry.  As we recognize below, the long distance and wireless markets are sufficiently competitive for the Commission to decline to unbundle network elements to serve those markets.  Our unbundling rules are designed to remove unbundling obligations over time as carriers deploy their own networks and downstream local exchange markets exhibit the same robust competition that characterizes the long distance and wireless markets.

The bold text above is quite true as VoIP has increased long-distance competition by an order of magnitude.

Inter-Tel 5000 Network Communications Solutions

February 5, 2005

Back in 1995 I published a magazine called CTI and the computer telephony/CTI market was what the VoIP market is today. The technology wasn’t the same but the market was similar in that it allowed computer systems to speak with phone systems and it ignited tremendous growth and new paradigms in communications. At one point (if you can believe it), VoIP was just a small subset of the CTI market and in fact Internet Telephony Magazine was a spin-off off of CTI Magazine.



Linking computers and phones together today seems like no great feat but back in the 80s it would cost you hundreds of thousands of dollars to get some interoperability going and you could do it only if you had an IBM mainframe and Rockwell ACD.

US Losing Broadband Race

February 4, 2005

Boring Apprentice, Nescafe

February 4, 2005

I can’t fathom how boring a TV show could be. Last night marked the worst apprentice I have ever seen. Neither group did anything interesting and the task last night of promoting Nescafe Coffee was fairly similar to the toothpaste (was it Crest Whitening Expressions) assignment from a while back.


Sadly, the performance on this event didn’t even measure up to the “toothpaste” episode.

900% Cable VoIP Growth

February 3, 2005

I must have been asleep a few days ago when Greg Galitzine blogged about the massive growth in the cable VoIP market. half a million cable VoIP subscribers are voiping together while in 2003 the number was closer to 50,000!

I suppose this is why Time Warner telecom has become a big part of Internet Telephony Conference & Expo in a few weeks. I may be going out on a limb but this event will likely be the largest VoIP show the world has ever seen from an attendance standpoint.

Patents as WMD

February 3, 2005

Yes it's true, since we couldn't find any real WMDs in Iraq, the BBC suggests we look for patents instead. Just kidding. A story titled Open source leaders slam patents discusses how Linux founder Linus Torvalds said software patents were a problem for the open source movement.

There was a Linux summit this week in California (my invitation must have been lost in the mail) where a number of high-powered people in software development complained about Microsoft using intilectual property as weapons.

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