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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

What's With the MSO Consolidation?

Charter was the first company to make a play for TWC. Now reports are in that Charter is chasing Bright House....

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SmartPhoneMan and His Interaction with Media Servers on St. Patrick's Day

Last week we made it about halfway through SmartPhoneMan’s day.  Let’s finish his day.  Right now, he’s in a rush to...

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Verizon Invites the Channel Once More

Jon Arnold wrote up a good review of Verizon's Broad Cloud offering (VCE). One glaring problem is that it targets in...

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Media Servers and St. Patrick's Day

Last week I wrote about the important role media servers play in the network.  Today is St. Patrick’s Day and let’s...

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What Can You Learn from Target?

I was reading a couple of articles about Target. The retailer has not been doing well lately, including closing all Canada...

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Media Servers Will Play an Increasingly Important Role for Telco Apps

Media servers play an important role in enabling many of the real-time communications applications many of us use every day.  When...

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ITEXPO Now 70 Countries Strong!

February 18, 2005

My wife is from Argentina and her family went to Punta Del Este every summer. Kind of like us east-coasters going to the Hamptons. I have been there; it is beautiful. It is part of Uruguay actually, the next county over from Argentina.

Moving to the UK

February 18, 2005

ITEXPO Overflow Hotels

February 18, 2005

Packet8 Quality

February 18, 2005

GMAIL Goes Public

February 18, 2005

As many of us waited with baited breath for months... Seems more like years, Gmail is now available to the common Joe and Jolene. The salutation "Hi there," reminds me of what you'd received from a spammer trying to play on the desperate housewives concept but overall, the letter is to the point and should help the company achieve another billion eyeballs a month or so. Just an estimate mind you.

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Hi there,

Thanks for signing up to be updated on the latest Gmail happenings. We hope it's been worth the wait, because we're excited to finally offer you an invitation to open a free Gmail account!





Nuvio's FCC Filing

February 17, 2005

Nuvio's FCC Filing Leads Charge Against Discriminatory Broadband Practices

-- Company Urges Use of Title I Authority to Preserve VoIP Competition --


KANSAS CITY, MO, Sept. 14, 2004 -- Nuvio Corporation, a leading provider of Voice over Internet Protocol (VoIP), today announced that the company has filed an ex-parte letter with the Federal Communications Commission (FCC) to address and combat potential discriminatory practices by broadband Internet access providers and preserve competition in the VoIP market.

In the comments, Nuvio asserts that broadband Internet access providers, who also offer VoIP services, have economic incentives to discriminate against unaffiliated VoIP providers in favor of affiliated providers." If left unregulated, this discrimination will endanger the vibrant competition that currently exists in the VoIP market and ultimately harm consumers." In particular, Nuvio is concerned that rural ILECs will use discriminatory practices to artificially keep VoIP competition from reaching rural customers.

Broadband Internet access and the VoIP market are vertically related industries. VoIP services depend critically on the quality of the underlying broadband connection linking the customer to the Internet.






Alcatel Update

February 17, 2005

I had a chance recently to catch up with Alcatel to see how they are doing in general and to ask about their eDial acquisition. If you are familiar with the company's unified communications product line consisting of MySoftPhone, My Messaging, MyAssistant, the eDial product fits into this family as MyTeamwork, allowing conferencing and collaboration.

Alcatel is proud to tell me that they have decoupled this product from the PBX meaning they can use it to sell into non-Alcatel environments. One key advantage to this product is that it doesn't require a software install so rolling it out in a huge enterprise is fairly painless.

Interestingly the French telecom giant is still making TDM phones and investing in this technology as customers are still buying it. While developing TDM products is almost heretical in a legacy sort of way, Alcatel is also on the leading edge.



Airline Top Ten List

February 17, 2005

Another day another airplane and while frequent flyer miles are great to have, I prefer using them to receiving them. Business travel is a fact of life but I wonder if it could get better. Worse than the travel is the coinstant delay and on this flight we had to wait an extra hour on the tarmac for no apparent reason. When we finally took off, I decided to come up with the top things I want to hear the captain say while flying.

Make Money Selling VoIP

February 17, 2005

Ahh, the holy grail in any business. How can you make money doing it? The last few years at Internet Telephony Conference & Expo has seem me field this question dozens of times from people worldwide trying to get in on what may be the most lucrative and important technology of this century (possible exaggeration alert – would you believe at least the decade?)

So rather that deal with these questions on a case by case basis, I decided to address it on a larger scale by inviting resellers (registration is on pace to potentially exceed 1,000 resellers signed up for this session) and industry experts for a healthy discussion on how to make money in this business.

Interconnects made a healthy living selling phone systems for years but now a new game is in town and you need to understand it to excel in it and you need to know what to sell, how to sell, how to position it and who else is selling it.

This is why resellers are flocking to Internet telephony Conference & Expo and hopefully we will have a full house in attendance to hear the presentation. There won't be any PowerPoints just a healthy dialogue on how to profit from selling voice over IP products and/or services.

The session will take place Wednesday February 23rd, 10:15 am - 12:00 PM in the Keynote ballroom.







DSL Grows Up

February 17, 2005

Somehow, don't ask me why, I am hooked on learning about 802.3ah, an IEEE standard for deploying broadband over copper. I have written about 802.3ah before but I never really had an in-depth understanding of it until recently. By the way, 802.3ah is also referred to as Ethernet in the First Mile or EFM (yes, we desperately needed another protocol, standard and especially another acronym in telecom!)

There are a few reasons why this standard makes sense for service providers to roll out. First of all Ethernet in my opinion is the future of broadband.

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