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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Teleo VoIP Splash

February 13, 2005

Teleo is a new VoIP company that wants to bridge the desktop with the tools mobile professionals use today. They will be announcing their strategy at demo this week. According to Peter Sisson, Teleo President & CEO, “Mobile professionals use cell phone, e-mail and web browsers. They shouldn’t have a new VoIP interface as well”.

What’s new At Demo?

February 13, 2005

Grammys

February 13, 2005

If you think society hasn’t been changed forever by the Internet you didn’t see the Grammys tonight. I just witnessed a montage of multitasked songs from Maroon 5 and other bands (I am so unhip, I didn’t know the others). The songs were actually interlaced, meaning a song went on for a minute and then another band started up and another band played in-between the spaces in the other bands singing and so on.

10 years ago everyone would have changed the channel. Today, probably most of the audience was on their laptops or reading or eating or conversing or whatever we all do now since we are so used to getting input from multiple sources at once.

This national ADD is contagious and it is going worldwide.



Microsoft to Produce Low-Cost Smartphones

February 13, 2005

Offshore Web Hosting

February 13, 2005

Qwest Tops Verizon Bid For MCI

February 13, 2005

SIPconnect

February 13, 2005

I’ve known Broadsoft’s Scott Wharton for years and after a good while discussing Broadsoft’s development of sophisticated hosting platforms, our conversations have transitioned from technology and applications to deployment. In the last few weeks for example the following customers were announced by Broadsoft:

Cbeyond, McLeodUSA, iiNET, and XO Communications.

These are some impressive wins. In addition to selling product the company has been busy trying to get the industry to rally around specs to interconnect CPE equipment with hosted services.



Evan Koblentz on TV

February 13, 2005

So I’m watching TV this morning and listening to the reporter talk about vintage computers and how they are going for at auction. Being the geek that I am I had to listen further. A few minutes into the BusinessWeek program they introduce none other than Evan Koblentz, the editor of a weekly newsletter on vintage computers.

Evan was the first ever TMC Labs Engineer Tom Keating, the Labs founder ever hired. TMC Labs was the first in-house testing lab in a publishing company focusing on communications.

Yellow Pages Scam

February 13, 2005

Please be careful when doing business with any company claiming to be the Yellow Pages. There seem to be dozens of these companies masquerading around as the actual Yellow Pages that we all grew up with. I have Seen yellow pages Inc., True Yellow pages and countless others.

Apparently there is no law stopping people from starting companies with the name Yellow Pages, designing a logo that looks like the traditional Yellow pages and sending out invoices and other direct mail to try to get money from people that will confuse the two.

Case in point, I know someone who recently received a check from the Yellow Pages and cashed it. What they didn’t realize was the fine print on the back of the check that said they now owe almost $200 for a useless Internet listing.

Don’t fall for this scam.

Reselling VoIP

February 13, 2005

I’ve known Citel’s Mike Robinson for a while and he has never been so enthused as the most recent chat I had with him about Citel’s future after the MCK acquisition. MCK was a very strong company in the 1999-2000 era. They sold remote access solutions and were well-respected in the industry. During the “crash,” they fell off the face of the earth it seemed.

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