Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Target and Casper, Retail is now like Telecom

Retailers are now a lot like broadband providersCasper sells a mattress that rolls up and comes in a box and has rave...

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Merger Synergies and CX

Sonus is merging with GENBAND. Last year Sonus bought Taqua for $20M. The talk is all about synergies and higher EBITDA....

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Telecom Tidbits # 2457

Some help with Robocalls. Pass it along. Private equity firm, TPG, last year acquired RCN and Grande. Now they are grabbing...

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Is the Cisco VNI Right?

I come across many business plans that utilize the Cisco VNI, and these business plans and business often speak of it...

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What Happened to LinkedIn?

This week there have been two posts on my feed about "We can connect but don't spam me!" The discussion was...

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If Starting Today as an Agent

If I was starting my telecom agency today, what would I do? When I started in 1999, I was selling basically...

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The Rise of AI in Communications

Data, Data everywhere but not a byte to thinkData, Data everywhere buy why are the bytes not linked? As economical compute power...

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VoIP Confusion

April 25, 2005

I am too close to the technology to be objective perhaps but is VoIP that confusing? The term I mean. Is it sooo terrible. According to a the Global Language Monitor – the self-appointed Internet acronym Military Police, VoIP is on the Top 10 list and is in fact #2.

America, The Leader in Technology?

April 24, 2005

More MCI Madness

April 24, 2005

I'll tell you; this saga has more twists and turns than a small intestine. After yesterday's podcast when we were pretty sure that MCI would tell Qwest to jump in a lake, it turns out MCI really does take Qwest seriously. They have decided to accept the 9.75 billion dollar takeover bid according to the AP.

Verizon now has five days to respond and can boost its offer again or walk away with a nice financial penalty.

MCI directors have repeatedly expressed concern about Qwest's $17 billion debt load and the long-term value of the Qwest shares MCI investors would receive as partial payment. The MCI board also has questioned whether Qwest can meet its forecast of nearly $3 billion a year in cost savings from the proposed merger.

Qwest's $30-per-share offer consists of $14 in Qwest stock and $16 in cash - an increase of $2.50 in cash compared with its prior offer.

The Verizon deal valued MCI at $23.10 per share, though two weeks ago it agreed to pay nearly $26 a share for a 13.4 percent stake in MCI from Mexican billionaire Carlos Slim Helu. That gambit fueled speculation that Verizon would offer at least that much for the rest of MCI's stock.

I am just hoping this story will go away.









Latest Communications and Technology Podcast

April 23, 2005

New Alexa Record

April 23, 2005

I just noticed today the highest Alexa ranking TMCnet has ever had for a single day, 2,730. This means we were ranked in the top 2,730 sites in the world. For a communications and technology news site, this is pretty high and we are proud of the recognition by Alexa and thanks to all of our loyal readers that allow our rankings to increase so steadily.

Range: 3m  6m  1y  2y Size: Medium | Large

Compare: tmcnet.com vs.

Voice Self-Service

April 23, 2005

Join me for a webinar that details how you can deploy voice self-service solutions your customers will love. What excites me about this webinar sponsored by Gold Systems is that AAA the famous motor-club company will be presenting a success story. I can't imagine a more difficult implementation than AAA since most callers are on cell phones, making for a demanding speech recognition environment. See the details below and I hope to see (well electronically anyway) you there on Wednesday.


Benchmarks for Creating Successful Speech Automation Solutions
Wednesday, April 27, 2005
10:00 -11:00 am (Pacific Time)

Join us to learn how AAA (Automobile Association of America), the world's largest automobile club with over 44 million members, has used voice automation solutions to delight its members.




Speaking With The Alarm Guy about VoIP

April 23, 2005

The alarm technician was over today and I was speaking t him about our phone service and how one of our phone lines goes over the Internet so perhaps we need to switch the alarm's phone input to be on our other non-Internet line. I was tying not to use technical terms as I didn't expect the technician to be an expert is packetized telephony. He also told me it was his sixtieth birthday soon so I didn't expect him to tell me about his Sony PSP usage.

All of a sudden he started to tell me that I am using a technology called voice over IP and most people don't realize that when the power goes down that the electronics aren't powered and the line dies and no phone calls can be placed at all. I smiled.

Jib Jab Matzah Video

April 23, 2005

SMB VoIP

April 22, 2005

Update: Be sure to check out the newly released VoIP For SMB site that details the latest news and features in the world of small business voice over IP.

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I am seeing lots of new devices coming onto the market. Converged firewall, SIP, WiFi, VoIP devices that will let about 50-60 people use VoIP in their offices. The holy grail of VoIP for many of these companies is the SMB space which will be huge adopters of VoIP in the coming months.

Tom Keating Vents On Speeding

April 22, 2005

Having just done a whirlwind tour of Massachusetts I can tell you that the police are out in force. On the way up from Connecticut, we say about 5 speed traps or an average or one every forty miles or so. Devices used varied between laser and radar and a number of cars were in the process of having tickets issued as I passed by.

I didn’t think much of it until I returned and read Tom Keating’s blog about the Undetectable Speed Detector which basically uses a camera and a computer to determine speed. No laser and no radar means nothing to detect which means speeders are screwed.

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