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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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Quintum VoIP Giveaway

January 31, 2005

VoIP Equipment gets expensive so when you can win $25,000 worth of it it makes sense to slow down and pay attention. TMC teamed up with Quintum to sponsor this giveaway. We sent this e-mail today on how you can win:

This is your last chance to have Quintum Technologies, Inc. and TMC's INTERNET TELEPHONY magazine make your VoIP project a $25,000 reality!

The possibilities are endless - imagine how many offices, call centers or Internet cafes you can VoIP-enable with $25,000 worth of Tenor MultiPath switches!

All entries must be postmarked no later than January 31, 2005.



Nuvio Chases Level3

January 31, 2005

Recently I discussed Volo Communications going after Level 3's old customers. Now Nuvio is using this approach:

NUVIO ANNOUNCES SPECIAL HOSTED IP-PBX OFFERING FOR LEVEL 3 PARTNERS

Overland Park, Kan., January 31, 2005 -- Nuvio Corporation, a leading provider of Voice over Internet Protocol (VoIP), today announced an offering specifically for Level 3 partners that were selling the company’s (3)Tone Business product, its wholesale hosted-PBX service, which will be phased out in June.  Nuvio is providing a package that allows Level 3’s partners to switch to its NuvioCentrex service, the company’s full-featured hosted IP-PBX solution, offering the same terms and conditions granted by Level 3, along with one month’s free service. 

SBC Shouldn't Buy AT&T?

January 31, 2005

It is obvious that telecom pricing is in a declining state. Credit VoIP and wireless carriers for this. Many analysts say consolidation is necessary in a market with declining pricing. Motley Fool has an interesting article about why the SBC/AT&T merger doesn't make sense.

AT&T, SBC Update

January 31, 2005

I had a chance to speak with Gary Morgenstern over at AT&T and I am told that during the conference calls I missed today there were some nice comments made by SBC management about CallVantage. Gary in no way implied the brand would stay or not but was just passing this along to me. There has been speculation that the AT&T brand might disappear and while it is too premature to dispel such rumors, receiving compliments on CallVantage in an SBC/AT&T conference call is a good sign. Personally I believe the CallVantage brand  is very strong and it would be a shame to see it go.

Broadband Tax: Why I Am For It

January 31, 2005

Many in the VoIP industry are sick and tired of having to deal with every state wanting to tax, regulate, and/or kill VoIP. It is ridiculous. Really. I have long advocated taxing all broadband connections and not discriminating between what applications run on such pipes.

Linksys WRT54GP2 and RT31P2

January 31, 2005

Linksys put out a press release for the London market touting new VoIP hardware. One of these devices is the WRT54GP2 which is a 802.11G router with 2 phone ports and the other is the RT31P2 which is a plain router with 2 phone ports. Without question, this is the exact sort of announcement that the VoIP market needs. I say this because having VoIP and WiFi used to mean having 2 devices which means 2 layers of NAT and 2 administrative interfaces.

VoIP Inc. Interview

January 30, 2005


VoIP Inc. is a conglomerate in VoIP. They are in retail, wholesale, wireless and business communications systems. If you really want insight into the future of VoIP, you would do well to get these insights from the CEO of such a company.


Democracy in VoIP

January 29, 2005

While I watch the historic election in Iraq I wonder to myself if we realize the same thing is happening in the communications world. VoIP providers are really providing democratic communications by bypassing the "monarchies" of incumbent phone companies throughout the world. Even with deregulation, if you didn't own the pipes you couldn't really get full access to customers. Sure, wireless networks allow ways around this limitation but many of these companies are still owned by incumbents.

Mesh Networks

January 29, 2005

Mesh networks make a great deal of sense to me. The ability to drop wireless nodes into any environment and set up a fully functioning network is something that seems so logical that  I can't imagine doing it any other way. Here is a release from a company that claims to have made a mesh networking breakthrough via the use of three radios.

Release:

USA Today Does VoIP

January 28, 2005

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