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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

How Nuance is Powering the Voice Economy

It's no secret that voice interfaces have become one of the most successful product categories in recent years. With the price point...

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FCC and FTC Co-Host April 23rd Expo on Robocall Blocking

The Federal Communications Commission (FCC) and the Federal Trade Commission (FTC) will host a Stop Illegal Robocalls Expo on Monday, April...

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Why Not Move to Cloud Fax?

  The last couple of weeks I explored the topic of SIP Trunking.   One of the benefits I discussed is that cloud...

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Jabra Responds To Evolving Workplace with Engage 65, 75

After exhausting interviews with 400 call center professionals and IT administrators, Jabra set out to design headsets for the evolving workplace. Respondents...

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CounterPath Now does Collaboration

President and CEO Donovan JonesYears before it was fashionable, CounterPath had a soft-client, allowing an app to give mobile devices compatibility with...

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Kollective Improves Network Performance via P2P Technology

Enterprise network congestion on continues to be a problem as software updates and files continue to grow in size. Add to these challenges,...

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Could Scheduling Logins Make us Safer?

Hackers are relentless. Today it was discovered the Consumer Financial Protection Bureau (CFPB) suffered at least 240 data breaches and another 800 suspected...

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VoIP and Outdated Telecom Laws

June 18, 2005

Here is a great article on VoIP regulation and outdated telecom laws by TMCnet’s newest reporter, Ted Glanzer. Here is an excerpt:

The Brand X case: On the judicial side, the U.S. Supreme Court is supposed to issue a decision any day now regarding the infamous Brand X case. The issue before the court is whether the FCC should regulate cable broadband service as a telecommunication service under the Telecommunications Act of 1996.

More Google TV

June 18, 2005

As I just wrote about Google TV, I figured I would do a search on Google TV using Google to see what came up. I may be late to the party by there is a pretty neat service called Google Video Search that the company offers allowing you to search for TV shows, episodes and even for local showings of the next episode of your favorite program. I vaguely remember hearing about this when I heard Yahoo! had something similar in the works.

Google TV

June 18, 2005

In case you missed the story on Google TV -- or is it a rumor. We'll have to wait and see.

Here is an excerpt from Tom's blog:

However, my source said that the amount of bandwidth purchased could only mean one thing - video. Of course video could be just about anything. Is Google going to offer videoconferencing, video streaming, video-on-demand?



MasterCard Theft

June 18, 2005

In what seems like an epidemic of confidential data being compromised, MasterCard recently announced that 40 million -- yes a number with seen zeros as in 40,000,000 credit card files were put at risk when a computer at credit card processor Card Systems International was breached.

MasterCard said other personal data that might contribute to identity theft, like Social Security numbers and dates of birth, was not stored on its cards and therefore not at risk. And it said credit card holders would not be liable for any fraudulent charges to their accounts.

I believe that the government will come out with some very strict laws soon which will aim to reduce problems such as this from happening. It is unclear what can be done but I get the feeling the situation is coming to a boil. Recently a similar problem happened at CitiGroup, LexisNexis and ChoicePoint.

More on this story from the NY TIMES.





53 VoIP URLs

June 18, 2005

The number of recent VoIP URLs has decreased for a few weeks now. It was common to have 80-90 a day for a while. I wonder if this is a sign of the market maturing or the fact that all the good ones are gone. Some of my favorite from the list are "lenovoiptv.com" -- is Jay Leno going to be moonlighting soon?

Pennywise, Pound Foolish

June 17, 2005

Sometimes being cheap will cost you big in the end. Especially when you are being cheap over a £4 ketchup stain. An attorney in the UK that makes around £364,000 per year harassed a secretary to pay for the dry cleaning. How she spilled the ketchup on his pants is unknown but what is know is that she paid the bill in full herself and this has become an Internet phenomenon.

The Beginning Of Internet Sales Tax

June 14, 2005

A story titled Appeals court: Borders must pay Calif. tax on online sales may be the straw that breaks the camel’s back in the controversy over collecting sales tax on internet purchases. Businesses can avoid paying sales taxes to states where they have no physical presence, according to a 1992 U.S. Supreme Court ruling.

Telco stock options a conflict of interest for Rep. Pete Sessions

June 14, 2005

I don’t know why any politician would want to prevent cities from providing wireless Internet access to its citizens. Here is a release I received that if true is pretty damaging to U.S. Rep. Pete Sessions from Texas. If these allegations are true, it would be an unprecedented conflict of interest.

Intel Invests in China

June 14, 2005

$200 million is nothing to sneeze at Intel has decided this is the correct amount of money to invest in the Chinese market via their Intel Capital China Technology Fund. The fund will be used to invest in companies that complement Intel's technology initiatives and to further build out the

Internet infrastructure in China. The fund will also provide local businesses with capital to help nurture important technologies and products developed in China. Examples of initial focus areas include cellular communications, broadband applications for consumers, and semiconductor design.

Intel Capital, which has investment managers based in Hong Kong, Shanghai and Beijing, made its first strategic investment China in 1998 and since then has invested in close to 50 Chinese companies across nine cities in mainland China and Hong Kong. Eleven of these companies have since gone public or have been acquired, including AsiaInfo Holdings Inc., a telecom software supplier; Chinacast Communications Holding Ltd., a total solution service provider for remote education; Sohu.com, an Internet portal; Techfaith Holdings Ltd., an independent cell phone design house; and UTStarcom Inc.

I recently met with the folks from UTSTarcom and they are one of the few companies that have developed a WiFi telephony phone for the consumer market.





Nokia And Apple Smart Phone Browser

June 14, 2005

Nokia is working with Apple to provide an open-source smart phone browser that utilizes components from the Apple Safari browser. Nokia will provide the new browser to its Series 60 licensees. Companies such as Panasonic and Samsung are included on this list.

Apple has been desperately trying to get into the phone business for quite some time with an that would have many of the features of the iPod. Rumors abound that the wireless carriers are in no way interested in an Apple device that allows users to listen to music that isn’t downloaded over the cellular airwaves and thus charged for by the wireless carriers.

The browser launch may be Apple’s way of gaining legitimacy in the mobile world.

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