Rich Tehrani : Communications and Technology Blog - Tehrani.com
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Like a Room without a Roof, Women in IP Communications

       Pictured left to right and top down are some faces in VoIP: Yana Stamcheva, senior software developer at Atlassian; Jennifer...

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Thank You IoT Evolution Community!

Thank you so much IoT Evolution participants - we appreciate you making the show a resounding success. In addition, thanks to all...

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What to Expect at MWC 2017

Mobile World Congress is coming up soon and it’s always fun to speculate on industry marketing trends one might expect to see. ...

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The DID is Dead and T-Mobile Revived It

The DID is dead? T-Mobile proves your phone number, your digits, your DID (direct inward dialing) are a hot commodity! Move over...

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Greenfield Tech Has big news @ITEXPO

Greenfield Tech had a skew of news at ITEXPO 2017 in Fort Lauderdale, FL. Eric Klein and Nir Simionovich explained how the company...

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OTT and the Enterprise and the Impact on Service Providers

Service Providers don’t just provide services to consumer subscribers like you and me.  Service providers also provide a lot of services to...

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OTT and the Enterprise and the Impact on Service Providers

Service Providers don’t just provide services to consumer subscribers like you and me.  Service providers also provide a lot of services to...

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Amazon Feedback

April 12, 2005

I ordered a $15 Firewire cable for a new video recorder. I ordered the wrong cable as it turns out. Interestingly this order was placed by an affiliate of Amazon and when I tried to ask if I could exchange it a few e-mails went unanswered.

A few weeks later Amazon sent me a survey asking me if I was satisfied with my order. My response was that the vendor didn’t respond to my two e-mails.

CheckPoint VPN-1 Edge W and Express CI

April 12, 2005

Dictaphone Sells Recording Business

April 12, 2005

Dictaphone Corporation announced today that it has signed a definitive agreement with NICE Systems under which NICE will acquire the assets of Dictaphone’s Communication Recording Systems (CRS) business for $38.5 million. The CRS unit is a leading provider of recording systems for 9-1-1 centers and other mission-critical operations in the public safety, financial, and call center markets. The boards of both companies have unanimously approved the transaction, which is expected to close by the end of the second quarter of 2005, subject to certain closing conditions.

Dictaphone’s sale of the CRS unit is part of its strategy to create a company focused principally on the healthcare information technology market. Dictaphone’s Healthcare Solutions Group deploys dictation, transcription and speech recognition software systems in over half of the hospitals in the U.S. Its solutions automate critical elements in the creation and management of health information, helping healthcare organizations improve productivity and the quality of patient care.

“For several years, we have experienced strong growth and developed an industry leading product portfolio based on speech recognition and natural language processing technologies in our healthcare business,” said Rob Schwager, Chairman and Chief Executive Officer, Dictaphone Corporation.



VoIP 911

April 12, 2005

Seems like the states are going crazy, focusing on why VoIP providers aren’t providing 911 support. According to this VoIP e911 article, Illinois Gov. Rod Blagojevich is proposing legislation to get Internet-based phone providers to give customers the same kind of access to 911 operators as those who use regular telephone lines. Meanwhile, behind the scenes, the FCC is working with RBOCs who SURPIRISE, aren’t allowing unfettered access to 911 infrastructure. What the mainstream press isn’t picking up on is that many VoIP providers, especially Vonage are trying to provide 911 service that is on par or better than the PSTN.

TParty Changes Computing?

April 11, 2005

Ah, the Boston Tea Party, a watershed event in the history of the United States and the independence of this great country. Just uttering the two words tea party together will make anyone aware of US history think back to ships over two hundred years ago in the Boston harbor with crates of tea leaves floating in harbor.

So it is logical that MIT, a Massachusetts based university would use TParty as the name of its new initiative in cooperation with laptop maker Quanta. What is this initiative you ask? To develop the next-generation of computing.

According to this TechWeb article, TParty's goal is "to create new systems for the development and seamless delivery of information services in a world of smart devices and sensors.



AOL and XM

April 11, 2005

AOL and XM have agreed to jointly create a radio service according to the WSJ who says the new cobranded service, which hasn't been named yet, will replace the current paid service on XM's Web site and will replace AOL's current radio services -- AOL Radio and Netscape Radio.

XM receives a powerful incentive in this deal as it will be able to market to over 20 million AOL users while AOL will be able to add 70 commercial free XM channels to its 130 other channels. AOL will package these stations for their subscribers and will also have a package for non-subscribers.

My take on this is that this is a win-win strategy and we will see Sirius coming back with an announcement with probably Yahoo! Or MSN. Google will also be heavily considering whether such a launch makes sense for them.



Marketing Support in DC or Maryland

April 10, 2005

Radicati On Tech

April 10, 2005

I recently came across the Radicati Market Stats & Industry Commentary and thought it worth sharing.

E-mail

  • In 2005, each email user will have an average of 1.75 mailboxes. This figure will grow to 2.0 mailboxes per user by 2008.
  • MS Exchange revenue is approximately $1.6 billion in 2005.

ATA Washington Summit

April 10, 2005

This is the draft schedule of events for the ATA (American Teleservices Association) Regulatory event I am speaking at soon. As you can see, I will be speaking with Chris Hodges from Noble Systems, Larry Mark from SER, Jason Pace from Stratasoft, and Paul Stockford of Saddletree Research) on Monday, April 18th, 2005.

I will be addressing the future of the contact center with my esteemed panelists. I have lost of creative ideas on this subject and have promised to get my presentation to the ATA by tomorrow. Trouble is, it is an incredibly beautiful day and I am debating playing hooky today.

107 VoIP URLs Yesterday

April 10, 2005

More VoIP URLS. Some interesting ones are www.aol-voip.com and www.at-t-voip.com, both of which have their contact details hidden. I suspect they are registered by the same person or corporation and I assume they aren't an agent of AT&T or AOL. Peter Nguyen from Houston, Texas registered www.earnmillionswithvoip.com.

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