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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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VoIP Network Readiness

February 13, 2005

Tadiran and Sprint

February 13, 2005

Recently I witnessed how a service provider can work with an equipment manufacturer to differentiate themselves and their offering to do things that other companies without the same types of ties can’t easily do. Sprint is working closely with Tadiran selling IP based telecom systems. With a new SIP server coming later this year the two will be able to enable remote video monitoring via the PBX as well.

I saw a sleek ZyXel WiFi telephony phone and a proprietary wireless phone working with the Tadiran PBX. All of these solutions by the way are sold under the Sprint IPX brand of products and can be sold only by Sprint authorized dealers.

Audi A6

February 12, 2005

I recently rented a car from Hertz and can’t believe how much they charge these days. This latest rental was botched pretty bad due to Hertz mistakes and I probably wasn’t the most pleasant customer to deal with as I was late and about to miss a meeting. The agent behind the desk upgraded me to an Audi A6. I didn’t like it at first but it grew on me quickly and I loved the car after a few days.

Sideways

February 12, 2005

So I saw Sideways last night. I don’t know what it was about before I saw it and am not sure I know more now. The movie might have been an insightful look inside the human soul or the comparison of vastly different personalities thrown together in the giant salad bowl of life.

Or perhaps it was just a stupid movie that I tried endlessly to understand. I am not sure if I was bored during the movie or perhaps trying to figure out why it was made.

Netcordia NetMRI VoIP Analysis Module

February 12, 2005

I recently met with Netcordia and learned about their VoIP Analysis Module that works with their NetMRI product. The product does active testing, QOS analysis and can make a path diagnostic chart showing you where the problem areas are. It can tell you if QoS policies are not enabled for example.

It can tell you about jitter, packet loss and other variables you need to know when managing VoIP in your network. The program uses SNMP to capture MIB data from devices across call paths.

The cost for the product is $25k for 200 routers and switches and 5,000 interfaces



QoS and monitoring ar hot areas in VoIP now.

Inter-Tel Embargo

February 12, 2005

VoIP Security Alliance

February 12, 2005

NEC UNIVERGE SV7000 MPS

February 12, 2005

I recently met with NEC’s Jay Krauser and Bruce Grant to discuss their IP telephony strategy. NEC’s telecom division has always been a strong engineering company as opposed to other companies in the industry who focus more on marketing. Lately they have done a better job of promoting themselves than at any time in the last decade I can recall.

With this in mind I was curious to see if they are still focusing on engineering and developing leading edge products.

U4EA VoIP Funding

February 11, 2005

LONDON - (February 14, 2005) - U4EA Technologies, the leading embedded quality of service (QoS) software provider for multi-service networks, announced today that it has successfully completed another funding round

Developed to support carrier and enterprise customers, U4EA’s next-generation network devices include two technologically advanced hardware products that will launched later in the first quarter of 2005.

These products have been developed to enhance network access across converged, fixed and internet-based (IP) networks and enable simple migration to reliable triple-play communications.

U4EA's Ethernet IP Telephony Adapter below:

More on UNE-P

February 11, 2005

Big news in the UNE-P world. The company formerly known as Z-Tel (now Trinsic) purchased equipment from Integral Access last December to allow them to transition to a facility based provider via UNE-L Lines, and Integral Access’ PurePacket Multiservice platform and softswitch based architecture. Now PCS1 is doing the same.

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