Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Target and Casper, Retail is now like Telecom

Retailers are now a lot like broadband providersCasper sells a mattress that rolls up and comes in a box and has rave...

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Merger Synergies and CX

Sonus is merging with GENBAND. Last year Sonus bought Taqua for $20M. The talk is all about synergies and higher EBITDA....

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Telecom Tidbits # 2457

Some help with Robocalls. Pass it along. Private equity firm, TPG, last year acquired RCN and Grande. Now they are grabbing...

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Is the Cisco VNI Right?

I come across many business plans that utilize the Cisco VNI, and these business plans and business often speak of it...

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What Happened to LinkedIn?

This week there have been two posts on my feed about "We can connect but don't spam me!" The discussion was...

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If Starting Today as an Agent

If I was starting my telecom agency today, what would I do? When I started in 1999, I was selling basically...

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The Rise of AI in Communications

Data, Data everywhere but not a byte to thinkData, Data everywhere buy why are the bytes not linked? As economical compute power...

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SIPquest Gets Funding

April 20, 2005

Boston Roads

April 20, 2005

Boston is an enigma to me. You can't find your way around the city as the streets are constantly changing. Internet mapping services are useless and automobile based GPS doesn't really work either.

It's the Big Dig which cost billions and some residents tell me has only slightly improved the traffic situation in Boston. For a fun exercise try finding the airport from downtown.

Rates Technology Inc.

April 19, 2005

I have been hearing more and more rumblings in the VoIP industry regarding Jerry Weinberger of Rates Technology Inc. (RTI). I don't get too many people coming to me about patent issues so when I heard about this company, I decided to delve into this potential story a bit more. What intrigued me is that apparently RTI has no products... They exist to collect revenue from other companies.

I did some research and found that Rates Technologies has sued Nortel, Sharp Electronics and others.

Linked In

April 19, 2005

I must admit, I have never used Linked In for anything useful. I keep getting e-mail invites to join others in their networks. So far I have joined with many people and am not sure what the end-game is. I have heard of others using such social-networking products to get things accomplished.

Empirix Tests Siebel

April 19, 2005

Empirix has integrated Hammer Service Assurance for Siebel and e-Load with Siebel 7.7 Business Applications. Empirix's Hammer Service Assurance for Siebel ensures end-to-end contact center application performance under real-world conditions. Empirix's e-Load is an automated performance testing solution for Web-based applications. Siebel Systems' multichannel offerings allow organizations to intelligently manage and coordinate all customer interactions across the Web, contact center, field sales/service force, branch/retail network and indirect and partner distribution channels.

VoIP Funding Picks Up

April 18, 2005

I was under the impression that VoIP funding had slowed until I received this. The company is focusing on the high-end of the service provider market according to this release. At a certain point I was concerned about the funding level VoIP companies were receiving. I as concerned about overfunding and a new bubble being formed.

Adobe And VoIP

April 18, 2005

Off to DC

April 18, 2005

Off to DC to speak at the ATA about the future of contact centers. I am flying out of the Westchester airport and am pretty excited that I don't have to fight Long Island or Queens traffic just to catch my flight. The airport is about 20 minutes from my house. Only problem is that there are few flights out of Westchester so if you have a cancellation, you are in a bad situation.

Microsoft's New Ad Campaign

April 18, 2005

Microsoft launched a new campaign targeted at getting more people to use Windows XP. The New York Post has an article says this campaign will tie the company over until 2006 when Longhorn (that's the code name anyway) will be delivered. The cost is under wraps and one wonders why the company decided to do this now. Are they afraid of something?

Blog Spam

April 17, 2005

For those of you non-bloggers out there consider yourselves lucky as something called comment spam is a nightmare for many of us trying to blog. In addition to regular spam, we have to deal with people who post comments to our blogs that are related to porn sites and gambling.

If this wasn't enough, I am now getting trackback spam and in fact I received more than 30 and possibly as many as 50 of these. Trackbacks are the way bloggers link t other sites allowing a reader to quickly see other points of view on something they are reading.

Spammers comment and trackback to sites so they can increase their search engine ranking. I am spending more and more time on blog maintenance.



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