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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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When Does WebRTC Need a Media Server? Reason #6

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper...

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Gbrowser

January 28, 2005

Many of us have heard the rumors about the Google browser that is supposed to be delivered and it seems that now is the best time for Google to come out with such a software product. Other browsers such as FireFox are beginning to take share from IE and the worst part about all of this for Microsoft is that it isn't because of the features, it is because of the security. In fact if anything, people seem to be happy switching to a browser with less features as long as it is fast and more secure.

How does Microsoft compete with products that are gaining share by losing the feature war?

WiMAX Growth

January 28, 2005

Motorola has placed India amongst the four ‘top target markets’ along with the United States, China and Western Europe for setting up wireless broadband infrastructure for telecom operators according to the Indian web site Business Standard.

According to the article:

Motorola’s system can perform in high and low-density environments in the presence of external interference. Also, the sixty degree antennae beam delivers up to six plus Mbps of effective throughput with connectivity to a maximum of 200 subscribers per access point (AP), and it enables the delivery of broadband access to multiple locations from a single AP, Stipati said, adding that return of investment was possible in six to twelve months.

The company was offering the infrastructure to Indian operators at $8,000 per base tower and $250 per subscriber module, said Avinash Bector, regional channel manager, Asia Pacific Region, Motorola - canopy.

Government Grants

January 28, 2005

I just learned about this from Cybertelecom. May be of interest.

FEDERAL FUNDING OPPORTUNITY FY 2005

EXECUTIVE SUMMARY

Federal Agency Name: National Telecommunications and Information Administration (NTIA), Department of Commerce

Funding Opportunity Title: Public Telecommunications Facilities Program (PTFP)

Announcement Type: Initial Announcement-Notice of Availability of Funds

Catalog of Federal Domestic Assistance (CFDA) Number: 11.550. Public Telecommunications Facilities Program

Program Authority: 47 U.S.C.

Is Telecom Growing or Shrinking?

January 28, 2005

You wonder sometimes if telecom is growing, shrinking or doing neither. Yesterday I wrote about subscriber growth at Vonage and Packet8. I felt great after writing about how two service providers unheard of a year ago are doing so well with record subscriber growth. Today is a different story.

The Apprentice: Toilet Guy

January 28, 2005

Last night was the first episode I saw on the new season and "saw" might be a strong word as I was blogging and scanning news and responding to e-mail and trying to keep my baby daughter from banging on the keyboard of my laptop at the same time. From what I gathered, this person Brian who was fired, should not have been admitted on the show. How does the hiring process work over there anyway? I always thought the more resumes you got the better candidates you find. This guy was abrasive, arrogant and lacked common sense. He was busy spending a good percentage of the budget on unnecessary toilet changes at the expense of things like carpet and mattresses. As one of his former apprentice colleagues pointed out so eloquently (and I paraphrase) "He wasted all that money on toilets so people can #%$^* on them."

Volo Chases Level 3

January 27, 2005

Volo Communications has been making quite a splash lately. Most recently they announced they are going after Level 3 customers. Volo is a lot smaller than Level 3. They can't afford to advertise on TV like Level 3 can.

3 Cent Voice Broadcast

January 27, 2005

I got to meet the people from Simple Telecom this past week at the Vonexus Connection Conference. Here is an interesting release from the company. The voice broacasting market seems like it is growing quickly or at least many companies are jumping into the space.

Release:

SimpleCast Blows Open Voice Broadcasting Market

Challenges competition with no minimums and three cent calls

Reno, NV – (January 28, 2005) – SimpleTelecom announced today the public availability of SimpleCast. SimpleCast delivers no-hassle, three cent voice broadcast calls to telemarketers, non-profits, political campaigns, and schools.

Packet8 Earnings Record

January 27, 2005

Packet8 is on fire. Take a look at this release. They are up 54% quarter-over-quarter! Are you serious? This is amazing growth and the company doesn't even market that much.

Dvorak Bashes VoIP

January 27, 2005

Nothing like a little controversy to make life interesting. In this case the controversy comes courtesy of John Dvorak of PC Magazine. Dvorak was a keynoter at a TMC event a few years back. He is wise and entertaining and is brimming with enthusiasm.

Jeff Citron Interview

January 27, 2005

I had the opportunity this morning to speak with Jeffrey Citron the CEO of Vonage regarding the merger of AT&T with SBC. There are a lot of opinions regarding this merger floating around... I would think Mr. Citron's is one of the most important as AT&T's CallVantage is positioned as a strong competitor to Vonage.

What do you think of the potential SBC, AT&T merger?

This is an Interesting merger but not a big surprise. It is interesting because SBC passed on this purchase opportunity when AT&T's stock was 60%-70% lower in value.



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