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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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Microsoft Stops Piracy

January 27, 2005

SBC, AT&T Merge?

January 27, 2005

Om Malik sums up nicely the talks between SBC and AT&T which were reported also by the Wall Street Journal and New York Times this AM. With the purchase of AT&T, SBC would have a better entry into the business market as well as making the company a national brand. The way I see it, they can also continue to run with the CallVantage product. Rumors of Vonage being acquired have been circulating for over a year as well.

Inauguration Fund

January 26, 2005

i2Telecom Deploys Kagoor

January 26, 2005

Session border controller makers are selling lots of products meaning this niche is as hot as most every other one in the VoIP space. Nice going Kagoor.

Release:

i2Telecom Deploys Kagoor Networks' Session Border Controllers To Enable Global VoIP Using Unique VoiceStick

Provides simplified configuration and security for VoIP calls via portable Internet phone device

SAN MATEO, CA AND ATLANTA, GA - January 26, 2005 - Kagoor Networks announced today that i2Telecom International, Inc. (OTCBB: ITUI), an emerging leader in voice/data communications technology for the Internet, has deployed Kagoor's VoiceFlow(tm) 1000 series session border controller in a high-availability, redundant configuration to deliver global VoIP service over its SIP-based network. Kagoor helps i2Telecom's customers to instantly make domestic and international long distance calls via the Internet using its recently announced VoiceStick(tm) portable Internet phone device.

1&1 Fastest-Growing Web Host

January 26, 2005

I received this release today and was blown away at the staggering growth of 1&1 Internet. These guys prove that marketing works and if anything they have been over-marketing. They have blown away their competition. I don't even know who is number two in this market.

VoIP Doesn't Work?

January 26, 2005

Gotta love ZDnet. Sensationalism sells... We all know this but are they taking it too far? They ran an article recently titled, VoIP: Has the dream of convergence failed? I am not sure what the point of the story is except to reiterate what everyone knows -- that data networks aren't as reliable as voice networks yet. Sure convergance is not perfect but I think using the term "failed" and "VoIP" together may be a bit premature.

Ebbers on Trial

January 26, 2005

Vonexus Connection Wrap Up

January 25, 2005

I am finished up with my speech at Vonexus Connection and am ready to head to the airport soon. The venue for this event could not have been more perfect as it is in Las Vegas (actually nearby Summerlin) but at least 30 minutes from the strip. The exact location is a the JW Marriot. I am pretty impressed with the hotel...

Blog Withdrawal

January 24, 2005

If no one has coined the phrase yet, let me be the first… Blog Withdrawal or the inability to share your thoughts with millions (ok I may be getting a bit ambitious here) or at least thousands of people. I blogged thrice on the airplane and couldn’t post anything and nothing could be more frustrating.

To make matters worse there was a three-hour or so delay once we boarded. I knew we were in for a bad time when I opened my Bistro Bag and found and ice scraper and mini-shovel.

ScanSoft SpeechPak

January 24, 2005

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