Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Time Warner Telecom

February 11, 2005

Probably the most exciting part of my job is being able to help leading companies in the world break important news. At the last Internet Telephony Expo in LA, Skype’s Niklas Zennstrom announced a slew of new products and initiatives. Zennstrom will be presenting again at ITEXPO in Miami in just over a week and I can’t wait to hear what he says.



In addition, Time Warner Telecom will choose Internet Telephony Expo to make a huge announcement about their entry into VoIP. They say they will have something compelling and different to announce.



Apple Stock Split

February 11, 2005

Apple declared a 2-for-1 stock split today and I can’t believe the irony here. When they sold computers in the last five years, their prospects were dismal but now that they are a consumer electronics leader, they are growing, splitting stock and basically partying like its 1999 all over again.





                    The Elegant Mac Mini

My hats off to the company for turning things around when almost no body believed it could be done. When the iPOD was releases, no one knew it would do this well and I am sure the company is more surprised than the rest of us.

Leveraging this incredible success is the next goal and already they are launching products that play off the iPOD theme such as the MAC mini.

What is the future of Apple? They can become the next Sony if they want.





AT&T Clears Record Re: Vonage

February 10, 2005

I received this e-mail just now:

AT&T CORRECTS THE RECORD CONCERNING VONAGE SUIT

 (Background: Some incorrect news stories have been circulating claiming that Vonage, an AT&T VoIP competitor, prevailed in its lawsuit against AT&T for use of the AT&T CallVantage® Service name. This statement will set the record straight.)

The following statement may be attributed to AT&T:

VocalTec Service Platform

February 10, 2005

I spoke with Ari Rabban at VocalTec and he was telling me about his new BAX Broadband VoIP Access Platform that encompasses a softswitch and a service platform that allows service providers to deploy new services rapidly. They can do much of what a Broadsoft or Sylantro solution can do but their feature server is coupled with a softswitch that can scale due to its distributed architecture.

This is a new product for VocalTec and while they are competing with some larger companies in this space, it is interesting to point out to those of you new to VoIP that VocalTec is the company that started the VoIP market. They invented the software and gateway.

Mitel’s Navigator and More

February 10, 2005

I had a chance to play with Mitel’s latest creation the Navigator… It is a sleek, silver device that is designed to fit neatly under a flat screen (or other monitor). It is much nicer than other traditional corporate telecom devices… Not as nice as something from Bang & Olufsen but better design than 90% of IT equipment you will see in an office.

Photo 1: Mitel Navigator

So what is the device? A telephone replacement. You see if you take the functions of a telephone… The primary ones anyway – you know the keypad, speakers, microphone, etc and were to integrate them with your computer monitor, voila, you would have the Mitel Navigator.

What is interesting about the device is the 9 programmable keys that can be used for a variety of applications and functions from telephony to computer.

VoIP in 67 Countries

February 10, 2005

The pace of VoIP growth quickens. Case in point, attendees from 67 countries are now signed up to attend Internet Telephony Conference & Expo making ITEXPO the world's largest global VoIP Event! Registration is amazingly, still tracking at 100% growth over last year. Here are the countries:

Argentina
Aruba
Austria
Bahamas
Bangladesh
Bolivia
Brazil
Bulgaria
Cameroon
Canada
Chad
Chile
China
Colombia
Costa Rica
Dominican Republic
Ecuador
Egypt
El Salvador
Finland
France
Germany
Ghana



























Guatemala
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Ireland
Israel
Italy
Jamaica
Japan
Kenya
Kuwait
Liberia
Malaysia
Mauritius
Mexico
















Monaco
Morocco
Netherlands Antilles
Nicaragua




Norway
Pakistan
Panama
Paraguay
Peru
Poland
Puerto Rico
Qatar
Saudi Arabia
Singapore
South Africa
Sri Lanka
Sweden
Taiwan
Tanzania
Togo
Turkey
Ukraine
United Arab Emirates
United Kingdom
USA
Venezuela




















Verizon and MCI

February 10, 2005

The Wall Street Journal reports today that Verizon is going after MCI as well with an informal bid of 6.3 billion dollars, similar to Qwest’s offer. According to the journal, Many of MCI's shareholders prefer a deal with Verizon over a tie-up with Qwest, in part because New York-based Verizon ranks as one of the nation's strongest and largest phone companies, with a market capitalization of more than $100 billion. Denver-based Qwest, by contrast, is seen as the weakest of the regional Bell companies and has a market value of roughly $7.8 billion.

Qwest has $17.2 billion dollars in debt already and such an acquisition certainly would put ever more pressure on the company. A Verizon deal obviously is the more logical for MCI if all else remains equal.

Ebbers, Drugs and Coffee

February 10, 2005

The chief witness against ex-WorldCom CEO Bernie Ebbers took the stand recently, touching on drug use and coffee filters at the once high-flying telecom giant. What is interesting about this New York Daily News story is that Ebbers claims not to know anything about the accounting fraud yet the star witness for the government, Scott Sullivan said that Ebbers counted coffee filters and coffee bags and when the latter were in shorter supply than the former, he deduced that the employees must be taking coffee home. The point of course is he seemed pretty involved in accounting at some level.

Interestingly I ran into Ebber’s old boss a few days ago, a fellow by the name of Alan Peyser, who was the Chairman and CEO of Cable & Wireless. Al told me he knew Ebbers well and actually Ebbers worked for him at on point and he worked for Ebbers at another point.

McDonald's Credit Cards

February 9, 2005

I went to McDonald's today and something interesting happened. The location I chose to go to was on I95 which is located in Darien, CT. I am told these two McDonald's, one on either side of the highway are some of the busiest restaurants the company has. While I don’t know if this is true, the restaurant is always busy.

I don’t go to this location too often and when I do I always give them my credit card and they always reject it. I always persisted.

SBC, AT&T and Lobbying

February 9, 2005

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