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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Apple Pay Vs. Google Wallet

Replacing credit cards can likely only be done if the new system is dead-easy to use and it moreover has to be...

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Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

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Birdstep Improves Wireless User Experience, Reduces Churn

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and...

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Sonos BOOST, For Music in Tough to Reach Places

I’ve been using Sonos as an in-home streaming solution for many years and since it relies on WiFi it provides infinite levels...

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IOT tests do NOT tell the whole story

Service providers typically have infrastructure from multiple vendors installed in their networks.  Mostly this is by design since they don’t want...

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Notes from Connections 2014 Part Deux

More notes from BSFT Connections 2014 in the desert by friends of my at the show. These notes are from ANPI's...

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Notes from Connections 2014

Broadsoft Connections kicked off with the usual festivities yesterday including a pool party and a summer fashion show. This morning it...

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For a Song

February 7, 2005

HGC Skype Deal

February 6, 2005



Peter Wong, Chief Executive Officer of HGC, and Niklas Zennstrom, Chief Executive Officer and co-founder of Skype, reach a co-branding agreement.(Photo: Business Wire)


What does it mean when service providers start to strike deals with Skype instead of dismissing them as  a company filling a niche? Hong Kong based Hutchinson Global Communications LTD, the operator of the largest fibre-to-the-building network in Hong Kong, today announce a partnership to promote and deliver Skype software to the Hong Kong market.

Leveraging the strength of P2P technology, the "HGC-Skype" portal will deliver superior quality voice communications to its users.




mPhase VoIP Story

February 6, 2005

SBC Blasts Level 3's VoIP Proposal

February 6, 2005

Full-Screen Thin-Client Phones

February 6, 2005

FCC UNE-P Rules

February 5, 2005

The FCC released its much anticipated UNE-P rules for ILECS. These rules basically undo requirements by incumbent carriers to have to lease their lines to competitors at cost-based rates. There are some exceptions… For example, where there is limited competition. The rationale is that LECs will be able to invest more fully in building infrastructure if they know they don’t need to share these investments with competitors.



An insightful quote from the 100 page-plus order follows:

This Order imposes unbundling obligations in a more targeted manner where requesting carriers have undertaken their own facilities-based investments and will be using UNEs in conjunction with self-provisioned facilities.  By adopting this approach, we spread the benefits of facilities-based competition to all consumers, particularly small- and medium-sized enterprise customers.  We believe that the impairment framework we adopt is self-effectuating, forward-looking, and consistent with technology trends that are reshaping the industry.  As we recognize below, the long distance and wireless markets are sufficiently competitive for the Commission to decline to unbundle network elements to serve those markets.  Our unbundling rules are designed to remove unbundling obligations over time as carriers deploy their own networks and downstream local exchange markets exhibit the same robust competition that characterizes the long distance and wireless markets.

The bold text above is quite true as VoIP has increased long-distance competition by an order of magnitude.

Inter-Tel 5000 Network Communications Solutions

February 5, 2005

Back in 1995 I published a magazine called CTI and the computer telephony/CTI market was what the VoIP market is today. The technology wasn’t the same but the market was similar in that it allowed computer systems to speak with phone systems and it ignited tremendous growth and new paradigms in communications. At one point (if you can believe it), VoIP was just a small subset of the CTI market and in fact Internet Telephony Magazine was a spin-off off of CTI Magazine.



Linking computers and phones together today seems like no great feat but back in the 80s it would cost you hundreds of thousands of dollars to get some interoperability going and you could do it only if you had an IBM mainframe and Rockwell ACD.

US Losing Broadband Race

February 4, 2005

Boring Apprentice, Nescafe

February 4, 2005

I can’t fathom how boring a TV show could be. Last night marked the worst apprentice I have ever seen. Neither group did anything interesting and the task last night of promoting Nescafe Coffee was fairly similar to the toothpaste (was it Crest Whitening Expressions) assignment from a while back.


Sadly, the performance on this event didn’t even measure up to the “toothpaste” episode.

900% Cable VoIP Growth

February 3, 2005

I must have been asleep a few days ago when Greg Galitzine blogged about the massive growth in the cable VoIP market. half a million cable VoIP subscribers are voiping together while in 2003 the number was closer to 50,000!

I suppose this is why Time Warner telecom has become a big part of Internet Telephony Conference & Expo in a few weeks. I may be going out on a limb but this event will likely be the largest VoIP show the world has ever seen from an attendance standpoint.

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