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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Opening up the skies with LTE Air-to-Ground

By: Thierry Sens, Marketing Director Transportation Segment, Alcatel-Lucent

(Note:  Originally posted on Alcatel-Lucent corporate blog)

“Ladies and gentlemen, the fasten seat belt sign has now been turned on. Please ensure your mobile devices are switched off for the full duration of the flight” It is the announcement that many passengers dread as they hurry to finish up one more e-mail, or send one final text or tweet, before the start of a flight and a few hours of absence from the connected world.

But from the end of 2016 this is set to change in Europe. Inmarsat announced on November 20 that it has signed a contract with Alcatel-Lucent to develop Long-Term Evolution (LTE) air-to-ground technology, which will be delivered in partnership with service providers and airlines in 30 European countries. Alcatel-Lucent will supply the ground LTE radio infrastructure, which consists of antennas situated 100 km apart. The system is capable of providing download speeds of up to 75 mbps to planes using 2x15 MHz FDD licenses which Inmarsat owns in the Mobile Satellite Service (MSS) S-band. This makes it not only the world’s fastest airborne broadband service, but a pioneer of future in-flight services for passengers and airline operations.

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Google VoIP

January 24, 2005

WSJ Poll: Powell a Failure

January 23, 2005

I think this is the harshest press Michael Powell has received and it comes via a Wall Street Journal poll that as of January 23, 2005 at 11:00 PM EST shows most people who took the poll gave him an F on an A-F scale. The grades are as follows:

A    18%

B    14%

VoIP Growth Areas

January 23, 2005

The demographics of VoIP adoption is something I have been giving great thought to as of late. This past Friday was the early-bird cutoff date for Internet Telephony Conference & Expo and it was the biggest single day of registrations in the last 4 years of this event. I looked at the database this weekend and in the registrations from the past few days and noticed attendees from The Netherlands, Brazil, Canada, Chile, the UK and from every state. Aside from many enterprise customers, I was blown away to see a massive increase in the reseller audience, a larger government showing and as expected an absolutely huge number of service providers -- both Tier One and lots of CLECs and VoIP service providers, cable companies, etc.

Nuvio on FCC

January 23, 2005

I wanted to get some outside perspective on the FCC and Powell stepping down. I noticed Greg Galitzine had a bunch of interviews about Powell and they make for interesting reading. So I also decided to join the party. I asked Jason Talley, President and CEO of Nuvio Corporation, a VoIP service provider for his opinions about the industry and Michael Powell stepping down.

China Obstacles

January 22, 2005

Inter-Tel Buys Lake Communications

January 22, 2005

Lead Generation Specialist

January 22, 2005

I found a new title in my travels. The Lead Generation Manager or Specialist. I had never ever seen this title before in all my travels and interaction with companies. So it is interesting to see numerous companies coming to the conclusion that they need a new class of person to help generate new sales.

Nor'easter Musings and Vonexus Connection

January 22, 2005

Connecticut is being slammed by a snow storm otherwise known as a nor'easter as I write this entry. In case you aren't familiar with the term, here is a definition from the weather channel:

A cyclonic storm occurring off the east coast of North America. These winter weather events are notorious for producing heavy snow, rain, and tremendous waves that crash onto Atlantic beaches, often causing beach erosion and structural damage.

Powell and FCC Summary

January 21, 2005

LA Times on FCC

January 21, 2005

LA Times article on Powell resigning. Not too VoIP focused but interesting nonetheless.

Exerpt:

WASHINGTON — Michael K. Powell, the controversial head of the Federal Communications Commission who championed speedier Internet connections, tougher enforcement of broadcast indecency rules and greater consumer protection from telemarketers, announced today that he is leaving the agency in March.

Powell, a 41-year-old former Army officer and antitrust lawyer who was appointed chairman in 2001 by President Bush, sent a letter to Bush today indicating his intentions to leave.

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