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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Opening up the skies with LTE Air-to-Ground

By: Thierry Sens, Marketing Director Transportation Segment, Alcatel-Lucent

(Note:  Originally posted on Alcatel-Lucent corporate blog)

“Ladies and gentlemen, the fasten seat belt sign has now been turned on. Please ensure your mobile devices are switched off for the full duration of the flight” It is the announcement that many passengers dread as they hurry to finish up one more e-mail, or send one final text or tweet, before the start of a flight and a few hours of absence from the connected world.

But from the end of 2016 this is set to change in Europe. Inmarsat announced on November 20 that it has signed a contract with Alcatel-Lucent to develop Long-Term Evolution (LTE) air-to-ground technology, which will be delivered in partnership with service providers and airlines in 30 European countries. Alcatel-Lucent will supply the ground LTE radio infrastructure, which consists of antennas situated 100 km apart. The system is capable of providing download speeds of up to 75 mbps to planes using 2x15 MHz FDD licenses which Inmarsat owns in the Mobile Satellite Service (MSS) S-band. This makes it not only the world’s fastest airborne broadband service, but a pioneer of future in-flight services for passengers and airline operations.

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Carnivore Loses Teeth?

January 19, 2005

Dashboard Light Longevity

January 19, 2005

This release does not belong in my blog but it reminded me of being in high school driving a used 1970's Cadillac with a broken dashboard light. At the time it cost hundreds of dollars to fix so I never fixed it. Hopefully my kids won’t go through this as well. And hopefully their car(s) will have air conditioning.

Data Connection Sells Megaco to Fujitsu

January 19, 2005

Loquendo Speech News

January 19, 2005

Big news in the speech space. I like the ability to have so many different languages supported: Argentinean, Brazilian, Castilian Spanish, Catalan, Chilean, Dutch, French, German, Greek, Italian, Mexican, Portuguese, Swedish, U.K. and U.S. English.

Lucent's Profit Slips

January 19, 2005

According to TheStreet.com Lucent increased revenue on a year-over-year basis by 3% to $2.34 billion. The problem is this number fell short of the $2.4 billion dollar analyst estimate. "While the wireline market remains a challenge in the near term, we continue to execute on a long-term strategy of investing in areas that are critical to our vision of convergence such as next-gen optical, VoIP, broadband access, and mobile high-speed data, as well as services, government and emerging markets," CEO Patricia Russo said.

It is amazing to hear optical is back.

Yahoo Earnings on Fire

January 18, 2005

2 VoIP Articles

January 18, 2005

BroadVoice 800 Numbers

January 18, 2005

One day 800 numbers won't mean anything as we will all have VoIP and cell phones with unlimited calling plans. In the present, 800 numbers are enhanced service offerings that VoIP service providers use to lure customers. I suppose toll-free numbers are about as commoditized as  a service as there is so I am not surprised to see it as a victim of a price war. Whereas Vonage will charge you $4.99/month for this service with 60 minutes of free long-distance bundled in, BroadVoice charges you $1.95/month for the same service.

Supreme Court Decides on Broadband

January 18, 2005

Important news on the US Supreme Court and their decision on broadband services. As the release says, this ruling could have an extremely negative effect on the business of providing VoIP services and service providers in general. Hopefully at least one of the justices is a Vonage user. If not, surely Skype

Release:

Local CLEC Provides VoIP

January 18, 2005

A local CLEC (to TMC anyway ) becomes a VoIP service provider.

excerpt:

eLEC's VoX Deploys Packet Telephony Technology and Begins Offering VoIP Services Nationwide

WHITE PLAINS, N.Y.--(BUSINESS WIRE)--Jan. 18, 2005--eLEC Communications Corp. (OTCBB:ELEC), a local telecommunications company in White Plains, NY, today announced that its wholly-owned subsidiary VoX Communications has successfully deployed its packet telephony technology, and is now offering local and long-distance residential and business Voice Over Internet Protocol (VoIP) service nationwide.

In addition, Chairman and President of the International Packet Communications Consortium (IPCC) Michael Khalilian welcomed participation and membership of eLEC to the IPCC saying, "eLEC has a unique status among CLECs by having traditional TDM networks in addition to VoIP platforms and service offerings." The IPCC is the industry's leading international association dedicated to advancing the deployment of VoIP and packet communications technology.

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