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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

How to be the #1 Managed Service Provider MSP

May I introduce you to SP Homerun Inc Chief Thought Leader Joshua Feinberg? He presented on the topic "How MSPs, Hosted and Cloud...

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At ITEXPO, Cloudonix Adds Contextual Calling to Their Cost-Effective CPaaS Solution

At ITEXPO in Fort Lauderdale, I spoke with Eric Klein COO and Nir Simionovich Cloudonix.io to follow up on our conversation from last year...

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Digital Transformation of Industry has Arrived thanks to Blockchain

Blockchain not just enables but encourages Digital Transformation of IndustryDigital transformation is being raced into by companies - and we're not exaggerating....

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Jeff Pulver to Present at ITEXPO 2018 BlockChain

Retro Jeff Pulver and friends from VON show 2007...see anyone you know?!Jeff Pulver, who I can't help but follow every direction he...

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190 million people use Quora | you should, too

Using Quora 5 - 10 minutes per week in a meaningful way is destined to be much better for your business than...

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Chelsea Manning: Top U.S. Traitor and Leaker, May Become Senator

History Will Remember the U.S. Government as Going too Easy on Hackers and Leakers Photo courtesy of APThe United States made a...

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The End (and Beginning) of a Good Thing

After approximately 13 years and over 650 Tuesday morning blogs for Dialogic (and actually one last Thursday and this past Sunday), this...

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New Alexa Record

April 23, 2005

I just noticed today the highest Alexa ranking TMCnet has ever had for a single day, 2,730. This means we were ranked in the top 2,730 sites in the world. For a communications and technology news site, this is pretty high and we are proud of the recognition by Alexa and thanks to all of our loyal readers that allow our rankings to increase so steadily.

Range: 3m  6m  1y  2y Size: Medium | Large

Compare: tmcnet.com vs.

Voice Self-Service

April 23, 2005

Join me for a webinar that details how you can deploy voice self-service solutions your customers will love. What excites me about this webinar sponsored by Gold Systems is that AAA the famous motor-club company will be presenting a success story. I can't imagine a more difficult implementation than AAA since most callers are on cell phones, making for a demanding speech recognition environment. See the details below and I hope to see (well electronically anyway) you there on Wednesday.


Benchmarks for Creating Successful Speech Automation Solutions
Wednesday, April 27, 2005
10:00 -11:00 am (Pacific Time)

Join us to learn how AAA (Automobile Association of America), the world's largest automobile club with over 44 million members, has used voice automation solutions to delight its members.




Speaking With The Alarm Guy about VoIP

April 23, 2005

The alarm technician was over today and I was speaking t him about our phone service and how one of our phone lines goes over the Internet so perhaps we need to switch the alarm's phone input to be on our other non-Internet line. I was tying not to use technical terms as I didn't expect the technician to be an expert is packetized telephony. He also told me it was his sixtieth birthday soon so I didn't expect him to tell me about his Sony PSP usage.

All of a sudden he started to tell me that I am using a technology called voice over IP and most people don't realize that when the power goes down that the electronics aren't powered and the line dies and no phone calls can be placed at all. I smiled.

Jib Jab Matzah Video

April 23, 2005

SMB VoIP

April 22, 2005

Update: Be sure to check out the newly released VoIP For SMB site that details the latest news and features in the world of small business voice over IP.

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I am seeing lots of new devices coming onto the market. Converged firewall, SIP, WiFi, VoIP devices that will let about 50-60 people use VoIP in their offices. The holy grail of VoIP for many of these companies is the SMB space which will be huge adopters of VoIP in the coming months.

Tom Keating Vents On Speeding

April 22, 2005

Having just done a whirlwind tour of Massachusetts I can tell you that the police are out in force. On the way up from Connecticut, we say about 5 speed traps or an average or one every forty miles or so. Devices used varied between laser and radar and a number of cars were in the process of having tickets issued as I passed by.

I didn’t think much of it until I returned and read Tom Keating’s blog about the Undetectable Speed Detector which basically uses a camera and a computer to determine speed. No laser and no radar means nothing to detect which means speeders are screwed.

SIPquest Gets Funding

April 20, 2005

Boston Roads

April 20, 2005

Boston is an enigma to me. You can't find your way around the city as the streets are constantly changing. Internet mapping services are useless and automobile based GPS doesn't really work either.

It's the Big Dig which cost billions and some residents tell me has only slightly improved the traffic situation in Boston. For a fun exercise try finding the airport from downtown.

Rates Technology Inc.

April 19, 2005

I have been hearing more and more rumblings in the VoIP industry regarding Jerry Weinberger of Rates Technology Inc. (RTI). I don't get too many people coming to me about patent issues so when I heard about this company, I decided to delve into this potential story a bit more. What intrigued me is that apparently RTI has no products... They exist to collect revenue from other companies.

I did some research and found that Rates Technologies has sued Nortel, Sharp Electronics and others.

Linked In

April 19, 2005

I must admit, I have never used Linked In for anything useful. I keep getting e-mail invites to join others in their networks. So far I have joined with many people and am not sure what the end-game is. I have heard of others using such social-networking products to get things accomplished.

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