Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Amazon Fire Phone Should be a Laptop

I’ve written a lot of headlines in my life but this one is among the oddest. Why on earth does a phone...

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Apple Pay Vs. Google Wallet

Replacing credit cards can likely only be done if the new system is dead-easy to use and it moreover has to be...

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Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

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Birdstep Improves Wireless User Experience, Reduces Churn

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and...

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Sonos BOOST, For Music in Tough to Reach Places

I’ve been using Sonos as an in-home streaming solution for many years and since it relies on WiFi it provides infinite levels...

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IOT tests do NOT tell the whole story

Service providers typically have infrastructure from multiple vendors installed in their networks.  Mostly this is by design since they don’t want...

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Notes from Connections 2014 Part Deux

More notes from BSFT Connections 2014 in the desert by friends of my at the show. These notes are from ANPI's...

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New York Times Misses Big Picture in USF Opinion

June 5, 2014

As the transition to IP communications continues, the regulatory challenges associated with this transition continue to grow. The arcane world of telecom fees and taxes have been used for years to not only generate income for the government but much of the money went to schools, libraries and rural neighborhoods in order to provide access to all.

Most people aren't aware of these taxes and fees though and to prove the point, a telecom tax which was used to fund the Spanish-American War of 1896 was repealed in 1996.

The whole legacy telecom business has been under pressure for many years thanks to VoIP providers as well as cable companies who provide VoIP and are able to charge lower fees and make consumer bills smaller.

Interactions 2014 Live Blog

June 3, 2014

I'm here in Indianapolis, Indiana and will be live blogging the Interactive Intelligence Interactions 2014 event where I expect to break some big news. Moreover, I will be the MC of the CX Hot Trends (customer experience) Event which kicks off this afternoon and tomorrow. More to come soon!

8:30 am

Edward Snowden Interview is Quite Revealing

May 29, 2014

If you missed the Edward Snowden interview what you should know is he tried to use proper whistle-blower channels to get the word out about the US population being spied upon. This has been confirmed in fact by NBC News. He was generally told to shut up and it was explained to him he better not go public with the information he had.

Moreover, he went on to say that virtually all electronics can be turned into a microphone remotely and other truly scary things to anyone who takes their freedom and civil liberties seriously.

One other point is he says he was at a much higher position in our intelligence services than the government and president has told us. Take a look and decide for yourself who you believe is more trustworthy.





NTT Communications Becomes an NFV-Fueled Software Telco

May 29, 2014

In a press conference, NTT Communications unveiled today the first global NFV and SDN network. Touting the fact that CIOs and service providers need to more heavily focus on their networks, the company said these technologies will create a bigger wave than the internet for carriers.

They say the level of disruption is tremendous.

If you’ve read my comments about the birth, potential and future of the software telco business (more), you can see I agree in general with what the company is espousing.

Microsoft, Facebook, Skype Round out Must Know News

May 28, 2014

Memorial Day has indeed ushered in a big week for tech news, starting with an EU antitrust review of Facebook’s WhatsApp acquisition which has been approved in the US. According to the Wall Street Journal:

The social-network company has approached the European Commission, the EU's central antitrust authority, to ask it to review the blockbuster deal, people familiar with the matter said. The commission has informed national competition authorities of the request, one of the people said. The move, which may lead to an official investigation at EU level, could enable Facebook to avoid potentially burdensome antitrust probes in multiple EU countries.

UneBobine, the most Versatile Smartphone Charger Around

May 27, 2014


In a sea of me-too accessories, the crowd-funded Une Bobine stands alone as a charging, syncing cable which also happens to be a stand and dock. The flexible neck of the unit is unlike any cable you have seen… It has virtually infinite positions in which you can bend it and twist it as you make your iPhone an even more intimate part of your life. The dock I tested was specifically designed to work with the iPhone 5 series including the 5s and 5c. Android devices are also supported.

Microsoft's Surface Pro 3 is an Ultrabook in Tablet's Clothing

May 21, 2014

To be blunt, Microsoft totally blew its lead in mobile, has tried to come at the tablet market twice with Surface variants and now has decided that instead of a tablet vendor they will become a laptop vendor. In other words, they couldn’t cut it in the tablet space so they decided to move up-market (or down depending on perspective) to go after the Ultrabook segment.

And suffice it to say the Surface Pro 3 has what it takes to take on most every competitor out there – which of course makes us wonder exactly what Dell, HP, Samsung, Acer, Asus, Lenovo and others are thinking right now. Well, we do know but this is a family blog after all and profanity has no place in it.

Truphone's Vastly Expanded International Roaming Plan

May 21, 2014

Truphone bills itself as the first global network operator and in an age where international roaming bills can run up quite quickly, having the company in your corner can make predictable international voice, data and text pricing a reality. As a reminder, in order to use the service, you need an unlocked device and a supplied SIM card. The last time I covered (see below) the company they were introducing their international sharing plan and since then they have added countries – there are now eight. The service allows you to not only travel to various countries using a pool of international minutes; you are also given local international numbers.

Will Vobi Make Enterprise Social a Reality?

May 20, 2014

One of the biggest disappointments in the world of tech predictions has to be the enterprise social space. For years, the common wisdom in the market was that this segment would be booming… Millennials were supposed to infiltrate the workforce and with them bring a golden age of collaboration, replacing email and many other pieces of software in their wake. Huge bets were made in the area. Microsoft bough “enterprise Twitter” service Yammer, Cisco spent a fortune to launch Quad.

Revolabs Forging Ahead in Conference Phones

May 14, 2014

 

At the Metaswitch Forum 2014 event I had a chance to catch up with Randall Lee of Revolabs to learn about the company's latest activities. I came away thinking the company has a solid opportunity to take share in the conference phone market.

 

The company that once specialized only in the professional AV market has recently become a wholly owned subsidiary of Japan's Yamaha.

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