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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

LicensingLive 2018 Live Blog #LLUS2018

For reference - check out the last LicensingLive Live Blog we wrote in 2016.----It's 9:30 am PST Nov 13th in San Jose...

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Cloudonix Boosts its CPaaS Solution

CPaaS is an exciting space and Cloudonix is one of the growing players in the area, making it easier for developers to...

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MicroCorp Continues to Grow in SD-WAN, UC, Cloud and MPLS

As global enterprises are embracing SD-WAN and the move to the cloud, we decided to reach out for an exclusive interview with...

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Yamaha Brings Audio Expertise to UC

"People don't always understand the value of audio in meetings," said Randall Lee, Director Strategic Channel Marketing at Yamaha Corporation when speaking about the...

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Cyara: Don't Forget the Customer Experience in Digital Transformation

As companies embrace digital transformation (DX), they shouldn’t forget about the customer experience (CX) says Elizabeth Magill, Senior Director, Product Marketing at...

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Stack8: Achieving the Promise of UC and UCaaS

When it comes to UC, quite often, integrators leave when a system is technically up and running, not when it is optimally...

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Hate Calling Companies? 10 Digit Communications Has the Answer

And that answer ironically is, not to answer - by voice anyway... If you have kids, are a kid or know kids (I...

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IPTechView RMM from ABP Fills Important MSP Gap

March 2, 2018

According to Robert Messer CEO of ABP, the company's new IPTechView RMM, launched at ITEXPO, February in 2018, gives MSPS and VARs the ability to monitor and control virtually all the devices on their customer networks. PBXs, switches, IP cameras, IP phones, IoT, etc. The highly secure system is compatible with the GPDR standard for cybersecurity in Europe which means it should be fine for use in the U.S. and elsewhere.

The solution is meant to be complimentary to software from SolarWinds, Kaseya, Autotask and ConnectWise as it does not manage the PCs like they do.

What we liked best about it was the ability to see real-time views from the cameras it manages.



Dallas is the Winner in the 5G Race

February 27, 2018

There has been a lot of 5G news out of MWC this week and when you study some of it, you see that there are certain cities which are way ahead of others in the 5G race. Perhaps surprisingly, Dallas seems to be the winner so far, followed by Atlanta.

  AT&T Sprint T-Mobile Verizon New York     X   Dallas X X X X Los Angeles   X X   Waco X       Atlanta X X   X Houston   X     DC   X   X Chicago   X     Las Vegas     X   Ann Arbor       X Bernardsville     X Brockton       X Denver       X Houston       X Miami       X Seattle       X Sacramento       X
There are a few things to note. T-Mobile has said it will roll out 5G in 30 cities and Verizon has announced the most cities so far. Another interesting point is Verizon has really decided to roll out in what seem like surprising locations which many of us have never heard of.


Mitel Analyst Day 2018 Live Blog

February 26, 2018

We will be blogging away bright and early in the AM, tomorrow, Feb. 27, 2018 but for now congrats to the Mitel team for inking this deal with the MLB. Mitel gear will be in every dugout and bullpen as the season begins March 29th!





Also follow my tweets at @rtehrani.

8:00 am Feb 27th, 2018



CEO Rich McBee takes the stage and immediately discusses the MLB deal - they will be at every event up to the World Series. The new theme is Make the Right Call.

We sold the mobile division and purchased two companies focusing on UC&C - especially cloud migration. Accelerated UCaaS strategy.









At ITEXPO, Cloudonix Adds Contextual Calling to Their Cost-Effective CPaaS Solution

February 13, 2018



At ITEXPO in Fort Lauderdale, I spoke with Eric Klein COO and Nir Simionovich Cloudonix.io to follow up on our conversation from last year about their communications software solution. The solution allows a carrier to provide CPaaS on a white-label basis but the solution has applications in infinite vertical markets. 



Perhaps the most important new feature the platform has now is contextual communications allowing apps to have integrated communications. This is important because virtually every contact center interaction today lacks any context i.e.





Digital Transformation of Industry has Arrived thanks to Blockchain

February 5, 2018

Blockchain not just enables but encourages Digital Transformation of Industry



Digital transformation is being raced into by companies - and we're not exaggerating. In fact, Lockheed Martin has developed a successor to the SR-71 Blackbird and it goes Hypersonic.

In case you're wondering, Hypersonic applies to speeds above Mach 5, or five times the speed of sound (3,836 MPH). The SR-71 cruised at Mach 3.2, more than 2,000 mph.

Referring to detailed specifics of company design and manufacturing, Jack O’Banion, a Lockheed vice president, said a “digital transformation” arising from recent computing capabilities and design tools had made hypersonic development possible.

“We couldn’t have made the engine itself—it would have melted down into slag if we had tried to produce it five years ago,” O’Banion said.









Trump Won't Build a 5G Network. He'll do This

January 29, 2018

Information recently leaked about a plan for a national 5G network run by the U.S. government and perhaps leased out to carriers. In another article, it was stated that the government has backed away from saying they will run the network.

This is not surprising to us. We doubt the government would run the network in any major capacity.

Walmart is Not Messing Around as it Ramps Meal Kits

January 19, 2018

Amazon and Google are two of the companies that strike fear into the hearts of startups and their investors. You come up with a new idea and hope these guys don’t come into your market and decimate you before you gain traction. These two companies make so much money in their core businesses, they can afford to effectively “dump” their new products on the market and put others out of business.

New Yeastar UCaaS; Are 8x8 and RingCentral in Trouble?

January 19, 2018

Yeastar, a Chinese UC, gateway and phone player just announced its Yeastar Cloud PBX will be unveiled at ITEXPO next month in Florida. “We are excited to be back at ITEXPO East again this year,” said Alan Shen, CEO of Yeastar, “We deem ITEXPO a great platform to launch our brand new offering, Yeastar Cloud PBX, to the world. Having been field-tested in the beta program, this profitable multi-instance hosted business voice solution could be a perfect fit for most of the ITEXPO attendees.”

When we learned the news, the first thing that came to mind was a similar competitive situation last decade.

As Enterprise Tech Buying Habits Change, Are You Ready?

January 17, 2018

Thomas Saueressig, SAP SE’s 32-year-old chief information officer, looks for commitment when evaluating vendor pitches. Technology firms that get his attention are those “with which I feel confident I can build a long-term strategic partnership,” Mr. Saueressig, one of the corporate world’s youngest CIOs, told CIO Journal's Angus Loten in an email.

That kind of brand loyalty is far less important to older IT buyers, according to new research by Spiceworks Inc., a networking platform for IT professionals, which identified key generational differences in how enterprise IT buyers find and engage with technology vendors. At the end of 2016, the number of millennials in the U.S.

Digital Transformation Helps Lockheed Martin go Hypersonic!

January 16, 2018

Digital Transformation is becoming the buzzword of the decade and its meaning is rather broad. We like to call it the application of the latest computing technology to improve business processes. More specifically, using cloud, AI, cognitive computing, mobile, IoT, big, data, and other tech like chatbots and APIs. The list of technology is really never-ending, we could have added sharing economy, autonomous vehicles, smart cities, smart buildings, mesh networks, blockchain and so on.

Practically speaking, companies need to disrupt themselves or become new disruptors depending on the age of the organization.



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