Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

LTE and Voice = VoLTE

Every year, Ericsson puts out a nice overall Mobility Report in June.  I’m finally getting around to reading it now.  There is some...

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ViziApps: A Great Tool for the Citizen Developer Revolution

Recently I had to prototype an iOS app for a project I am working on and did a lot of research to...

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Execution, Flexibility, Safety, Ease of Use Key to Digital Success - Lessons from Gitex 2016

The etisalat and Nissan Smart Car collaboration, the robot policeman, and James Baresse's presentation on three needs for digital payment system success...

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Are You Managing Hours or Outcomes?

Another consultant is having a trying experience with a client. The client wants to see the consultant in the office more,...

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Whatever Happened to Dialogic Boards?

I stopped wearing Dialogic shirts in airports many many years ago, simply because I often got stopped by people who used our...

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ORBCOMM Looks to Become Complete IoT Solutions Service Provider

One of the topics discussed often among communications service providers is whether they want to be relegated to dumb pipes or they...

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Your Phone Just Ate Your Car Key

Are you ready for your new digital future? It’s a great question to ask as the role your mobile phone plays in...

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API of the Week: SYSTRAN's Cloud Based Multilingual App Development

April 20, 2016

The ability for a company to sell its products and services worldwide has never existed in the way it has this past decade-and-a-half where widespread internet use, app stores and company ecosystems provided by companies like Salesforce have allowed a company to quickly reach a worldwide audience. With this international growth however comes challenges. In some markets like tech, you might try to force all your customers to speak English. Even then however, some companies feel the need to localize in order to appeal to specific countries such as Germany, France or Japan to name a few.

Nissan Outs Mitsubishi for Cheating. No one Outed #VW

April 20, 2016

Mitsubishi Motors Corp. said it manipulated mileage test data for its minicars sold in Japan, resulting in 620,000 vehicles produced in the past three years getting labeled more fuel efficient than they actually are. This according to a story on Bloomberg. The interesting news here is Nissan outed them.

In any country it takes testicular fortitude to out your business partner but in Japan - the country that invented Keiretsu or informal business group, this seems unfathomable.

You may recall that when the Volkswagen emissions scandal broke, I wondered, how could executives not know? The company made a breakthrough that got them awards and major industry recognition and no one in management wondered how it was done?

How to get Around Ad Blockers

April 19, 2016

Disclosure: This post does have self-promotional elements.

  1. All people like free content
  2. Many people don’t like ads.

At some point ad-blocking will get the point where free content doesn’t exist for the people who want it. In other words, ad blocking has gone mainstream.

People don’t like ads, primarily because they are untargeted.

TMC has a way to show laser-focused ads and get them through most ad blocking mechanisms.

Coriant Hopes to Help Carriers Move to NFV and SDN

April 18, 2016

Earlier this year, Coriant, shared a study of more than 80 network operators and found the following:

A reported 80 percent of them showed a high interest in using SDN to make their networks better and more capable of handling the demands of a mobile clientele.

Not surprisingly, the company has been doing its best to establish itself

 as the go to resource for these operators as they make the shift into these new areas. In fact at MWC16 they introduced the Transcend Packet Controller which Extends SDN control from transport to IP/MPLS Networks. It further enhances multi-layer optimization and improves service performance in IP/MPLS based mobile backhaul and carrier aggregation networks.

RIP Art Rosenberg

April 17, 2016

I just learned of the passing of one of the finest telecom analysts around - Art Rosenberg. I've known him through many decades and health issues. I got the sense he would always be with us because he seemed to be such a fighter.

What was unique about Art was not that he was opinionated - all analysts are to some degree, it was that he took every opportunity to share his views with you and was always immensely convincing.

He didn't do the job because of the paycheck - he seemed to love what he did. Hi truly lived communications.

I like to think that many of the other analysts in telecom learned a lot from Art...

Sennheiser TeamConnect: An Innovative Mobile War-Room in a Briefcase

April 16, 2016

One of the most innovative products I’ve seen this year in the UC space is the Sennheiser TeamConnect, a high quality, wireless conferencing solution. Here is the situation: you want to set up a conference call in a room which isn’t wired for conferences. You open a briefcase, take out a few pucks and place them around the table and voila, everyone is immersed in high quality audio.


Smart Technologies Adds Ludicrous Mode to Your Corporate Productivity

April 15, 2016

Ludicrous Speed from the Mel Brooks movie Space Balls

Speed is everything in business. It just is. It’s better to be quick than right because if you have a culture of speed you can adjust and get it right before the next guy or gal has a chance to even start copying you. Moreover, thanks to the internet, the ability to roll out new ideas as services where the cloud supports infinite scale means we are almost at the point where ideas and reality are directly connected.

API of the Week: IntelePeer is UC Glue for Microsoft and Cisco

April 15, 2016

Some years back, there were ads on TV for BASF – touting the fact they don’t make the products you use, they make them better. In the UC space, this is the position IntelePeer plays.

Specifically, IntelePeer Cloud Communications is a leading provider of on-demand, cloud-based communications services that enable high-quality voice, video and unified communications for businesses and contact centers. Through the CoreCloud SIP and Atmosphere contact center management services, IntelePeer customers can transition to complete, IP-based communications and contact center management solutions.

Mitel Buys Polycom: The Good and Bad

April 15, 2016

This post has been updated on April 15, 2016 at 4:30 pm with feedback from Wes Durow, CMO of Mitel. Also, it turns out we broke the news on the potential of this merger even earlier than thought... December of 2015.

Last month my fellow TMCnet blogger Peter Radizeski broke the news that Mitel was buying Polycom – so if you’re a TMCnet reader, once again, you got in front of this news. Peter had more thoughts on the matter today as it became clear the acquisition was happening.

Riverbed SteelCentral UCExpert Maximizes UC Quality on Avaya, Microsoft and Cisco

April 14, 2016

Communicating via quality voice and video conversations is essential for keeping happy employees, partners and customers. Perhaps most importantly, ensuring quality conversations is a big part of your job security. It doesn’t matter if you’re an MSP, VAR, Interconnect, channel or the IT director, it’s your position on the line when things don’t work right.

Fortunately for you and your career, there is Riverbed and their latest version of SteelCentral UCExpert which is designed to help solve your quality problems.

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