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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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ITEXPO will help Explain the Coming Cloud Upgrade

The cloud is changing how technology is bought, sold and used. The very economics of business have shifted as a result. When...

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WebRTC Expo San Jose 2014 Interviews

Are you interested in WebRTC but yet you missed the largest event in the space, WebRTC Expo a few months back in...

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The M&A Picks Up Steam

Well, that Hosted VoIP consolidation is slowly happening. Reinvigorated VoIP blogger, Garrett Smith, hints that Jive bought other HPBX companies (unnamed)...

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The Data Interconnections Waze and others need

Let me start by saying that there are exceptions to what I am about to discuss below but generally speaking, inter-app connectivity...

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Meet The TMC Editorial Team Next Week in NYC

July 17, 2014

9 Shocking Facts about the Nasdaq Breach by Russia

July 17, 2014

In October 2010, the FBI determined malware, most likely from an intelligence agency of another country had snuck into the Nasdaq’s central servers.

The following facts are the most shocking:



  1. Several different groups were operating freely on Nasdaq computers, some of which may have been in the exchange’s networks for years, including criminal hackers and Chinese cyberspies.
  2. Basic records of the daily activity occurring on the company’s servers, which would have helped investigators trace the hackers’ movements, were almost nonexistent.
  3. The website run by One Liberty Plaza’s building management company had been laced with a Russian-made exploit kit known as Blackhole, infecting tenants who visited the page to pay bills or do other maintenance.
  4. The situation was so bad, one investigator referred to Nasdaq’s computer banks as “the dirty swamp.”
  5. There were indications that a large cache of data was stolen, though proof was scarce, and it was hard to see what was spirited out.
  6. A subsequent investigation showed systematic security failures riddling some of the most important U.S. financial institutions.
  7. Many of them were vulnerable to the same attack that struck Nasdaq. They were spared only because the hackers hadn’t bothered to try.
  8. By mid-2011, investigators began to conclude that the Russians weren’t trying to sabotage Nasdaq.

Zocalo: Amazon Just Fired a Gun at Microsoft, Oracle and Dropbox

July 10, 2014

Amazon has made its name in ecommerce and cloud but its next frontier may be productivity applications and in the process, they may disrupt the entire enterprise software and cloud market. Zocalo is a new service from the company which allows the sharing of numerous document types with full version reviewed support and the ability to store files in specific geographical locations for compliance reasons. It works across devices (pretty much all of them), continents (files can be stored in the US and Europe (Ireleand) as of today) and can communicate with Active Directory if required. File transfers are encrypted and documents can be shared internally and externally.

The PBX Squeeze and How You'll Benefit

July 3, 2014

The following diagram is borrowed from the substantial cranial database of TMC partner in WebRTC Expo and UC University, Phil Edholm who was a major tech driver at Nortel and Avaya for decades. It was modified a bit by me.



The state of the PBX market can be summed up by this chart showing existing vendors getting squeezed between Microsoft coming from the OS down, Cisco coming from the router out and cloud and open-source coming from the bottom up in terms of pricing. In short, it is a tough time to be a PBX vendor.

Is the US in Store for Another 9/11?

July 3, 2014

Let me start off apologizing for writing about a non-tech topic and also for a somewhat sensational headline but I believe what I have to say here supersedes my responsibility to just cover the typical topics you come here to see. I have been traveling a great deal lately and as a result signed up for and was accepted to the TSA Pre check lanes at the airport meaning a more relaxed screening as shoes remain on, laptops stay in the bag, etc. The only issue is over the last few months, before I was accepted to the program, I have been chosen at random with hundreds of other passengers in Indiana, New York and Orlando to go through this line.

The point is, to be accepted in Pre you have to give fingerprints, submit to a background check, etc.

What's the Future of SIP Trunking, IoT, Cloud and WebRTC?

July 2, 2014

Gary Audin shares his insights on the future of technology

Does the cloud have challenges you should be aware of? Is IoT the future? If so, how should carriers react? Weill WebRTC change how companies communicate internally?

On Aereo, Supreme Court Needs to Get with the Cloud

July 2, 2014




There are some good thoughts from Carl Ford on the Supreme Court Aereo ruling which says the company cannot transmit content freely received over public airwaves over the internet while also providing a DVR service and charging customers. Carl argues that the Supreme Court lost track of the public good regarding this case but I would argue that that is not the job of the court. Instead, I would make the point that if I were to come to your house and install a digital TV antenna, DVR and Slingbox I would effectively be giving you what Aereo does. If I were to charge monthly for the equipment, would this not be providing the same service Aero does?


A Truly Positive Truphone Experience

July 1, 2014

Recently I had a chance to give Truphone a weeklong test drive in Europe. The company sent me a new iPhone 5s and a HUAWEI MiFi E5776s-32. When I landed in France the iPhone worked perfectly but the MiFi did not. I called customer service by dialing 707 on a Sunday morning.

Surprise! Microsoft Surface Pro 3 Not Airplane Friendly

July 1, 2014

Whether you think the Surface Pro 3 is a good product or not depends a great deal on the applications you plan on using and the specific needs you have. It is better than an iPad and a MacBook Air in many ways and also worse. While I have had about a week to use the device I have found it is a lot more productivity-inducing than an iPad Air if you get tremendous volumes of email like I do. Specifically, Outlook 2013 is a much better interface than the email client on an iPad.

Everything We Know About Disruption is Wrong

June 18, 2014

People in the tech space generally accept the Innovator's Dilemma written by Clayton M. Christensen as fact - companies need to either disrupt or be disrupted. Jill Lepore writing for the New Yorker Magazine questions much of what is "accepted wisdom" or as Al Gore might call it, "settled science" in a well-researched and written piece debunking much of what techies have believed for decades.

Lepore's argument is that the book uses handpicked case studies which aren't necesarily cut and dry in terms of their outcomes. Moreover, the innovators aren't always more successful than the incumbents as you can see from this passage below:

In fact, Seagate Technology was not felled by disruption.

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