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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

See a Top 10 Tech Speaker at IoT Evolution in July

The tech space is moving so incredibly quickly that you have to attend conferences, webinars and scour the news to be aware...

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SIP Trunks and Whaaaat???...Gateways...but not SBCs?

Back in March, I wrote a blog about the PSTN sunset. But in reality legacy technologies are still in use.  I know this since...

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Waiting on the Channel

Whether it is TPX CEO Richard Jalkut or other channel executives, providers are impatiently waiting on the channel to jump off...

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Solving the Data Analytics Skills Gap

Data analytics is doing absolutely amazing things for companies... Recently, Vodafone worked with a venture-backed company Celonis to improve efficiency. The results...

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Don't Judge the Microsoft Surface Pro by its Reviews

Disclosure: we use an iPad Pro and iPhone and a Microsoft Surface Book on a daily basis so you can see we...

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Fax Still Going Strong

Last week, I had the pleasure to meet with most of our Japanese fax customers in Tokyo.  Fax, like many PSTN...

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2 Blockbuster Deals

The VADs (value added distributors) are feeling the pinch of the growth of cloud, SAAS, SD-WAN, managed services - amid the...

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Can Sony Beat Intel at its Own Game?

September 3, 2004

VoIP Now Legal in South Africa

September 3, 2004

We had a number of African service providers and calling card vendors at our last Internet Telephony show in Miami this past February so this article on VoIP in Africa becoming legal surprised me as i assumed VoIP was legal...

Nortel Delays Financials Again

September 3, 2004

A CNET Nortel story this morning was pretty shocking as this company has delayed reporting its financials by a month. Last winter, Nortel invited a number of analysts to talk about how great things were going with the company. I...

Video Games to Provide WiFi Telephony

September 2, 2004

We all know that WiFi telephony is coming. I just assumed we would get it from Motorola, Nokia or Samsung. I just read that we may see wireless VoIP first from video game makers and it wouldn't surprise me as...

ToVox is Growing in the Speech Market

September 1, 2004

Interest in speech is picking up. After three years of what I call the telecom nuclear winter, we are seeing rays of light and they seem to be eminating primarily from VoIP and speech. I wrote about a speech company...

VoIP Goes Retail

September 1, 2004

Amazingly, the buzz about VoIP these days is more about distribution that technology. Just a year ago critics were saying this stuff doesnt work and now you cant go to a retail outlet without being inundated with VoIP phones, videophones,...

Skype, Charter Communications and Covad Heating up VoIP

September 1, 2004

Skype recently launched the beta version of a Mac OS X client for their VoIP service. With over 20 million downloads and nine million users, these guys are taking the VoIP world by storm. SkypeOut lets Skype users connect to...

Warren Buffett Sends a Letter to TMC's Tracey Schelmetic

August 25, 2004

As publishers, we get our share of feedback and we love it. Negative feedback is great because it allows us to improve, while positive is nice as it reinforces what you are doing right. As you might expect, most of our feedback comes from people either buying or selling technology products or services, the typical readers of our publications. Occasionally, you receive feedback from someone so well-known and respected that you do a quadruple-take.

Such was the case yesterday when I was shown a letter to Tracey Schelmetic, the Editorial Director of Customer Interaction Solutions Magazine, from none other than Warren Buffett.

I purchased a Mosquito Magnet Liberty Plus

August 7, 2004

I purchased a Mosquito Magnet Liberty Plus recently as the whole West Nile scare has gotten to and I wanted to do whatever possible to reduce the risk. I believe it was Consumer Reports that said that there is no...

The Airlines Embrace CRM?

August 6, 2004

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