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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

How Nuance is Powering the Voice Economy

It's no secret that voice interfaces have become one of the most successful product categories in recent years. With the price point...

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FCC and FTC Co-Host April 23rd Expo on Robocall Blocking

The Federal Communications Commission (FCC) and the Federal Trade Commission (FTC) will host a Stop Illegal Robocalls Expo on Monday, April...

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Why Not Move to Cloud Fax?

  The last couple of weeks I explored the topic of SIP Trunking.   One of the benefits I discussed is that cloud...

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Jabra Responds To Evolving Workplace with Engage 65, 75

After exhausting interviews with 400 call center professionals and IT administrators, Jabra set out to design headsets for the evolving workplace. Respondents...

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CounterPath Now does Collaboration

President and CEO Donovan JonesYears before it was fashionable, CounterPath had a soft-client, allowing an app to give mobile devices compatibility with...

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Kollective Improves Network Performance via P2P Technology

Enterprise network congestion on continues to be a problem as software updates and files continue to grow in size. Add to these challenges,...

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Could Scheduling Logins Make us Safer?

Hackers are relentless. Today it was discovered the Consumer Financial Protection Bureau (CFPB) suffered at least 240 data breaches and another 800 suspected...

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Will PhoneGAIM Unseat Skype

January 10, 2005

When you are number one, you have a permanent bull's-eye on your back and such is the case with Skype, the company that generates a hundred thousand downloads in the time it takes some of us to have lunch. By...

Is SBC Sprinting to or Away From VoIP?

January 10, 2005

There comes a time in all of our lives when we have to get from point A to point B and it is pouring rain and you left without an umbrella. Personally my least favorite rain is the small drops...

Legerity Teams With Vocal on VoIP ATA

January 10, 2005

With all the new service providers rolling out VoIP service, the market for CPE equipment is on fire... Growing at alarming (meaning very good... Not the alarm that wakes you up in the morning)rates. Many companies want a piece of...

Million Dollar Baby a Cross Between Rocky and Beaches

January 10, 2005

I saw Million Dollar Baby this weekendIf you like Rocky and Beaches, you will love this. Tips:Drop by CostcoBuy the largest container of Kleenex you can findSee movieUse Kleenex sparingly so as not to run out....

BayPackets and Epana part 2

January 10, 2005

BayPackets Brings VoIP to EPANA Prepaid Calling Cards

January 10, 2005

Video is the Minitel Star

January 9, 2005

The French have always been an enigma to me. They go on strike around the clock, have a restricted work-week of 35 hours and they still do reasonably well financially as a country despite the fact that they have untold weeks of vacation at a time. I don't know how long you can keep up such a lackadaisical pace of work in a global economy but so far so good Something the French don't get credit for too often is the Minitel system which did some of the same things the Internet now does for many of us... Helps with directory assistance.

Andy, Jeff and Tom are Wrong Yet The Earth Still Spins?

January 9, 2005

If you haven't been watching, you missed some some serious Skype controversy in the blogosphere. Some of the most frequent and best-known VoIP bloggers Andy Abramson, Jeff Pulver and Tom Keating are wrong according to this post from Stuart Henshall titled, It's Not Skype. The story goes as follows. January 7, 2005 Andy reported the Skype Answering Machine is insecure and if you have multiple clients running one person can hear what the other person is saying.

Will VoIP Complexity Hamper its Growth?

January 9, 2005

Sometimes I get to thinking, are we overdoing this whole technology thing? Sure I love to print digital photos at home and get my e-mail on the road but now I need to constantly buy paper and ink as well...

Service Providers, Follow The VoIP Money into the Enterprise

January 8, 2005

Following up on yesterday's blog entry, Service Providers: Follow the VoIP Dollars, another area which is obviously ripe is the business market. The last 10 years have been an interesting period in technology as it seems the tide has shifted...
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