Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Pros and Cons of Hosted vs. On Premise Phone Systems

Purchasing communications infrastructure equipment for your business, whether it’s data routers, SBCs or phone communication systems is difficult.  There are many vendor...

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Making Sense of Blockchain and Nothing Can Be Hidden in it?

The Bitfury Group and First Block Capital, on January 11, 2018, announced they had invested in Emercoin and would support the ground-breaking...

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Openpath Intros Next-Gen Access Control System

As everything in our lives has become smart; the phone, speaker, lights, cities, thermostats and doorbells, the reality is that pretty much...

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ZiipRoom Intros Must-Have Videoconferencing Solution

Friction or resistance is generally used to slow things down. In fact, a car's braking system is a great example of something very...

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Small Businesses Have Unique Needs When it Comes to Communication Systems

If you have a small business, chances are you have a business communication phone system someplace on premise.  That PBX communication system...

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ChatBots are Marching

Chances are you have talked to a Chatbot and didn’t even know it.  Like most contact center innovations, Chatbots have been driven...

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Why is the PSTN Long Tail So Long?

Even though VoIP and IP communications in general is now dominating all landline communications, why is the PSTN still there?  Why doesn’t...

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Service Providers, Follow The VoIP Money into the Enterprise

January 8, 2005

Following up on yesterday's blog entry, Service Providers: Follow the VoIP Dollars, another area which is obviously ripe is the business market. The last 10 years have been an interesting period in technology as it seems the tide has shifted...

VoIP Regulation, Where are we headed?

January 7, 2005

Are we one Step Closer to VoIPOD?

January 7, 2005

Here is a great story on the Motorola/Apple iPhone partnership. Interestingly the concept of a VoIPOD is getting closer but not in the way I intended. Service providers should be looking at the iPOD/iTunes model as how to sell bundled hardware and software and most importantly reduce churn. Problem is, this article (excerpt below) starts off by saying an angry Apple customer is suing because they cant use their iTunes software on other devices.

TelTel a Skype Killer?

January 7, 2005

I am probably behind the curve on this one but TelTel seems to be in a position to really give Skype a hard time. Where Skype doesn't support SIP, TelTel does and as such the industry will rally around it....

TMCnet: The Communications Site With the Most Traffic

January 7, 2005

NEC Resells Contactual Hosted Contact Center in Austrralia and Beyond

January 7, 2005

Scoop! NEC has taken Contactual's software and is now hosting contact centers in Australia initially and then rolling out worldwide. NEC sees this as service replacing their low-end CPE environment or less than 50 or 100 seats. I spoke with...

Does Passion Somehow Equate To The Best Educational Experience?

January 7, 2005

If you haven't been tracking the VoIP Blogs lately you likely missed some recent comments by Andy Abramson made about Jeff Pulver. Andy comes to the conclusion that Jeff Pulver's passion somehow equates to him putting on the best VoIP...

Service Providers: Follow the VoIP Dollars

January 7, 2005

So where will service providers make money if prices in the US are eroding so quickly? The answer is elsewhere, which is why companies like Vonage are launching VoIP service in the UK. While the media (myself included) obsesses endlessly...

The Importance of VoIP Security

January 6, 2005

New Skype version 1.1

January 6, 2005

Skype just released a new version, 1.1 according to the VoIP Weblog. Although many are eying the integrated IM/VoIP client, the only companies that really con compete in any significant way in this space are Skype, AOL and Microsoft. After...
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