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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Stack8: Achieving the Promise of UC and UCaaS

When it comes to UC, quite often, integrators leave when a system is technically up and running, not when it is optimally...

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Hate Calling Companies? 10 Digit Communications Has the Answer

And that answer ironically is, not to answer - by voice anyway... If you have kids, are a kid or know kids (I...

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ZaiLab Powers the Contact Center via AI, ML and AWS

The breathtaking pace of technological innovation has meant that companies have been able to punch beyond their weight class. In other words,...

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Pareteum Lets Carriers and Companies Quickly Integrate Global Mobile Services

Abstraction in tech adds value. Look no further than portable document format or PDF for an abstraction format for documents that revolutionized...

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What's the Story Behind the Sangoma Digium Deal?

  I’ve been asked 2 main questions since it was announced that Sangoma was buying Digium.  First is “what’s the real story?”  ...

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Increasing Productivity is a key aspect of small business voice telephony solution

  There are lots and lots of features with voice telephony solutions.  It’s important not to get carried away with all of...

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The Status of WebRTC

It’s been quite a while since I wrote about the status of WebRTC.   And quite a bit has happened in that time.  ...

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Triple Play becomes Quadruple and Quintuple Play

December 28, 2004

Cablevisions Optimum Online recently announced they will add in antivirus, firewall and parental control features. If the triple play is voice, video and data and wireless turns this into the quadruple play then we are surely at the quintuple play...

The Best Voice Over IP Event

December 28, 2004

I received a call from an old friend in the contact center business. As you know these are the types of companies that are deploying VoIP like crazy as they are able to save a tremendous amount of money and...

VoIP Resellers Raking in the Money!

December 27, 2004

Verizon's VoIP Rollout

December 27, 2004

Intel & AT&T in WiMAX and VoIP

December 26, 2004

Many people have predicted AT&Ts demise. Industry insiders told me that the stock is a definite short since VoIP became popular in 1999. You figure with all this new IP telephony competition around, how could they survive? Well the truth...

Bush, GPS and VoIP

December 26, 2004

Mobile Phones Hurt DNA

December 22, 2004

Interesting read for biology/technology buffs....

The Truth about Optimum Voice VoIP Service Pricing

December 21, 2004

Tom Keatings blog entry today titled Cablevision Optimum Voice could have just as easily been titled Cablevisions Optimum Profit as he details how the company claims they have established themselves as value priced leaders but at the same time they...

Consumers Union Launches hearusnow.org

December 20, 2004

The people at Consumers Union, the nonprofit publisher of Consumer Reports have recently unveiled a site that focuses on what is happening in the communications space. For example, here is a letter that the site will let you easily send...

Gyroscopes Eliminate Fossil Fuel?

December 10, 2004

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