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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Yamaha Brings Audio Expertise to UC

"People don't always understand the value of audio in meetings," said Randall Lee, Director Strategic Channel Marketing at Yamaha Corporation when speaking about the...

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Cyara: Don't Forget the Customer Experience in Digital Transformation

As companies embrace digital transformation (DX), they shouldn’t forget about the customer experience (CX) says Elizabeth Magill, Senior Director, Product Marketing at...

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Stack8: Achieving the Promise of UC and UCaaS

When it comes to UC, quite often, integrators leave when a system is technically up and running, not when it is optimally...

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Hate Calling Companies? 10 Digit Communications Has the Answer

And that answer ironically is, not to answer - by voice anyway... If you have kids, are a kid or know kids (I...

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ZaiLab Powers the Contact Center via AI, ML and AWS

The breathtaking pace of technological innovation has meant that companies have been able to punch beyond their weight class. In other words,...

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Pareteum Lets Carriers and Companies Quickly Integrate Global Mobile Services

Abstraction in tech adds value. Look no further than portable document format or PDF for an abstraction format for documents that revolutionized...

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What's the Story Behind the Sangoma Digium Deal?

  I’ve been asked 2 main questions since it was announced that Sangoma was buying Digium.  First is “what’s the real story?”  ...

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Mobile Phones Hurt DNA

December 22, 2004

Interesting read for biology/technology buffs....

The Truth about Optimum Voice VoIP Service Pricing

December 21, 2004

Tom Keatings blog entry today titled Cablevision Optimum Voice could have just as easily been titled Cablevisions Optimum Profit as he details how the company claims they have established themselves as value priced leaders but at the same time they...

Consumers Union Launches hearusnow.org

December 20, 2004

The people at Consumers Union, the nonprofit publisher of Consumer Reports have recently unveiled a site that focuses on what is happening in the communications space. For example, here is a letter that the site will let you easily send...

Gyroscopes Eliminate Fossil Fuel?

December 10, 2004

VoIP URLs Fast and Furious

November 30, 2004

The number of domain name registrations mentioning VoIP hasnt stopped growing. I have been monitoring these for a while as they are a great indicator of new products and services that will be coming out in the future. Consider these...

VoIP the FCC and Freedom of Speech

November 29, 2004

Skype Opens API Beta

November 17, 2004

Liz Claiborne Inc. Receives Ciscos 4 Millionth IP Telephone

November 17, 2004

A good gauge of the growth rate of enterprise VoIP can be summed up with the following excerpt: It took us 4-and-a-half years to sell our first 2 million IP phones and only 14 months to climb from 2 million to 4 million phones sold to customers, said Barry OSullivan, vice president and general manager for Ciscos IP Communications Business Unit. If you break it out, that equates to a rate of 37,000 phones per month for the first 4.5 years while the more recent rate is 143,000 phones per month. Interestingly a similar trend is happening across medium and small enterprises as well. These growth rates are indicative of the entire enterprise market based on my conversations with vendors in the industry.

Nortel dumps bandwidth exchange suit

November 10, 2004

CNET had an article today on Nortel dropping its bandwidth exchange suit against Arbinet. Here is an excerpt.Nortel Networks said Tuesday it is dropping a copyright infringement lawsuit against Arbinet's Thexchange, which buys and sells bandwidth and telephone voice minutes....

Nortel to Launch Mainstream Ad Campaign

November 8, 2004

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