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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Have You Reserved Your ITEXPO 2019 Booth and Sponsorship? #2

So excited to be back and share three more of the biz and tech expert types of people and businesses that typically...

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Have You Reserved Your ITEXPO 2019 Booth and Sponsorship? #1

Practically every year since year 2000, one of my companies DIDx Inc has showcased services with an ITEXPO booth and given back...

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Internet Trends and the Impact on Enterprise Communications

You might be wondering why last week I wrote about the Cisco VNI and this week I’m writing about the Mary Meeker...

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Enterprise Data Traffic Trends

  The Cisco Visual Networking Index (VNI) report is a great place to look for internet data trends.  I took a look...

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2018 Rhode Island Blockchain Summit Live Blog

About to start. The hashtag is #ribs2018.David Paolo Founder and CEO of G Media Studios kicks off the day - our MC....

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Edge Computing and the Impact on the Enterprise

Back in March, I wrote a blog on Edge Computing.  I received a few comments from readers, so I want to address...

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The Unique role of the Service Provider with a SmartHome

  As last week's blog described, a SmartHome is a complicated place today.  A service provider could tie all of these different...

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Service Providers Can Learn From SMS.ac

September 17, 2004

A few years back I attended the 3GSM show in the south of France and no, it wasn't sunny... Pretty cold and drizzly, thank you very much. Suffice it to say, I covered the whole show -- Every Exhibitor. Not much else to do there I am afraid.

Technology Headaches at Home

September 13, 2004

New Vendor Party Announced September 14 in NYC!

September 10, 2004

TMC just announced a new party for vendors in the speech and contact center business to come network. It should be lots of fun. Here are the details. Hope to see you there. ESPN Sports Zone Tuesday, September 14, 2004...

VoIP Conferencing Heats Up

September 9, 2004

Conferencing via VoIP is the way to go and WebEx recently decided to take the VoIP plunge by using media servers from Convedia. Convedia should be proud as WebEx now joins Genesys who took the Convedia VoIP plunge a few...

Concerto Software Acquires Rockwell FirstPoint Contact

September 8, 2004

Yesterday, I flew out to Chicago to cover the merger of Concerto Software and Rockwell FirstPoint Contact (RFC). I am thrilled to be reporting on what may be the most important contact center acquisitions of our time. While in Chicago,...

Hurricane Frances and Communications Technology

September 3, 2004

A number of communications companies are intimately involved in the hurricane in a number of ways. here is a summary.The Peoria Journal Star Online reported in an article titled 100 people will be hired to answer hurricane calls that these...

Can Sony Beat Intel at its Own Game?

September 3, 2004

VoIP Now Legal in South Africa

September 3, 2004

We had a number of African service providers and calling card vendors at our last Internet Telephony show in Miami this past February so this article on VoIP in Africa becoming legal surprised me as i assumed VoIP was legal...

Nortel Delays Financials Again

September 3, 2004

A CNET Nortel story this morning was pretty shocking as this company has delayed reporting its financials by a month. Last winter, Nortel invited a number of analysts to talk about how great things were going with the company. I...

Video Games to Provide WiFi Telephony

September 2, 2004

We all know that WiFi telephony is coming. I just assumed we would get it from Motorola, Nokia or Samsung. I just read that we may see wireless VoIP first from video game makers and it wouldn't surprise me as...
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