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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Martello Offers Unique SD-WAN Solutions

Martello Technologies has become one of the more interesting players in the SD-WAN space - by purchasing Elfiq - one of the first...

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New Rev.io REST API Helps Carriers Reduce Leakage, Improve ROI

Revenue leakage among carriers is close to a billion dollars and as new services come on line, the complexity of managing various...

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As an enterprise, why you should care about 5G

As an enterprise, why should you care about 5G?  I mean, after all, it means new phones, new bring your own...

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New VTech Devices Bring SIP and Key System Functionality to Business

Sometimes you need to go backward to go forward is what we thought when we met for an exclusive interview with...

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Jenne Becomes Leading UCaaS Value-Added Distributor

As resellers evolve from selling telecom hardware like PBXs to UCaaS, they often need help to figure out how to do it...

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Altaworx Helps You Launch, Monetize and Scale Telecom Solutions

IoT billing can get quite expensive as carrier plans do not always fit the usage pattern of devices. In a conversation with Rickie...

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Characteristics of an Enterprise SBC

   As enterprises move to IP voice services and SIP Trunking, enterprise SBCs are required as a border element to protect the...

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Video Games to Provide WiFi Telephony

September 2, 2004

We all know that WiFi telephony is coming. I just assumed we would get it from Motorola, Nokia or Samsung. I just read that we may see wireless VoIP first from video game makers and it wouldn't surprise me as...

ToVox is Growing in the Speech Market

September 1, 2004

Interest in speech is picking up. After three years of what I call the telecom nuclear winter, we are seeing rays of light and they seem to be eminating primarily from VoIP and speech. I wrote about a speech company...

VoIP Goes Retail

September 1, 2004

Amazingly, the buzz about VoIP these days is more about distribution that technology. Just a year ago critics were saying this stuff doesnt work and now you cant go to a retail outlet without being inundated with VoIP phones, videophones,...

Skype, Charter Communications and Covad Heating up VoIP

September 1, 2004

Skype recently launched the beta version of a Mac OS X client for their VoIP service. With over 20 million downloads and nine million users, these guys are taking the VoIP world by storm. SkypeOut lets Skype users connect to...

Warren Buffett Sends a Letter to TMC's Tracey Schelmetic

August 25, 2004

As publishers, we get our share of feedback and we love it. Negative feedback is great because it allows us to improve, while positive is nice as it reinforces what you are doing right. As you might expect, most of our feedback comes from people either buying or selling technology products or services, the typical readers of our publications. Occasionally, you receive feedback from someone so well-known and respected that you do a quadruple-take.

Such was the case yesterday when I was shown a letter to Tracey Schelmetic, the Editorial Director of Customer Interaction Solutions Magazine, from none other than Warren Buffett.

I purchased a Mosquito Magnet Liberty Plus

August 7, 2004

I purchased a Mosquito Magnet Liberty Plus recently as the whole West Nile scare has gotten to and I wanted to do whatever possible to reduce the risk. I believe it was Consumer Reports that said that there is no...

The Airlines Embrace CRM?

August 6, 2004

Big News At VoIP Developer

August 3, 2004

TOSHIBA AND HELLOSOFT DEMONSTRATE LOW-COST, DSP-FREE VOIP PHONE...

SIP Forum Kick Off at VoIP Developer in San Jose

August 3, 2004

The SIP Forum had a kick off reception tonight at VoIP Developer and it was an opportunity to get a number of developers together to start networking and discussing the opportunities in VoIP. A number of old friends and some...

Have a Drink on Vonage

July 29, 2004

At the Democratic National Convention this week, Vonage in conjunction with the Distilled Spirits Council of the U.S., threw a party at Anthem restaurant, luring politicians and others to learn about VoIP and why it shouldnt be regulated by the...
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