Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Pros and Cons of Hosted vs. On Premise Phone Systems

Purchasing communications infrastructure equipment for your business, whether it’s data routers, SBCs or phone communication systems is difficult.  There are many vendor...

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Making Sense of Blockchain and Nothing Can Be Hidden in it?

The Bitfury Group and First Block Capital, on January 11, 2018, announced they had invested in Emercoin and would support the ground-breaking...

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Openpath Intros Next-Gen Access Control System

As everything in our lives has become smart; the phone, speaker, lights, cities, thermostats and doorbells, the reality is that pretty much...

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ZiipRoom Intros Must-Have Videoconferencing Solution

Friction or resistance is generally used to slow things down. In fact, a car's braking system is a great example of something very...

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Small Businesses Have Unique Needs When it Comes to Communication Systems

If you have a small business, chances are you have a business communication phone system someplace on premise.  That PBX communication system...

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ChatBots are Marching

Chances are you have talked to a Chatbot and didn’t even know it.  Like most contact center innovations, Chatbots have been driven...

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Why is the PSTN Long Tail So Long?

Even though VoIP and IP communications in general is now dominating all landline communications, why is the PSTN still there?  Why doesn’t...

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Warren Buffett Sends a Letter to TMC's Tracey Schelmetic

August 25, 2004

As publishers, we get our share of feedback and we love it. Negative feedback is great because it allows us to improve, while positive is nice as it reinforces what you are doing right. As you might expect, most of our feedback comes from people either buying or selling technology products or services, the typical readers of our publications. Occasionally, you receive feedback from someone so well-known and respected that you do a quadruple-take.

Such was the case yesterday when I was shown a letter to Tracey Schelmetic, the Editorial Director of Customer Interaction Solutions Magazine, from none other than Warren Buffett.

I purchased a Mosquito Magnet Liberty Plus

August 7, 2004

I purchased a Mosquito Magnet Liberty Plus recently as the whole West Nile scare has gotten to and I wanted to do whatever possible to reduce the risk. I believe it was Consumer Reports that said that there is no...

The Airlines Embrace CRM?

August 6, 2004

Big News At VoIP Developer

August 3, 2004

TOSHIBA AND HELLOSOFT DEMONSTRATE LOW-COST, DSP-FREE VOIP PHONE...

SIP Forum Kick Off at VoIP Developer in San Jose

August 3, 2004

The SIP Forum had a kick off reception tonight at VoIP Developer and it was an opportunity to get a number of developers together to start networking and discussing the opportunities in VoIP. A number of old friends and some...

Have a Drink on Vonage

July 29, 2004

At the Democratic National Convention this week, Vonage in conjunction with the Distilled Spirits Council of the U.S., threw a party at Anthem restaurant, luring politicians and others to learn about VoIP and why it shouldnt be regulated by the...

Vendors Invited to ICCM PARTY

July 26, 2004

Vendors Invited to ICCM PARTY

July 26, 2004

Latest News on VoIP and Speech Rec

July 26, 2004

There was a good article in the New York Times about IP Telephony this weekend that you might want to read: Web Phone Service May Have IT All, Except Many Users (registration required). Another article in todays Wall Street Journal...

Gmail Improves

July 20, 2004

Gmail has only been around for a few months and already its improving. Recent features include the ability to import contacts from Outlook and Yahoo! as well as the ability to add an autosignature. Finally there is support for the Safari browser that runs on the Macs OS X. In a recent article about Gmail, I put my Gmail address on the internet to see how good Gmails spam filters are. That was on June 1st.
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