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Hate Calling Companies? 10 Digit Communications Has the Answer

And that answer ironically is, not to answer - by voice anyway... If you have kids, are a kid or know kids (I...

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ZaiLab Powers the Contact Center via AI, ML and AWS

The breathtaking pace of technological innovation has meant that companies have been able to punch beyond their weight class. In other words,...

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Pareteum Lets Carriers and Companies Quickly Integrate Global Mobile Services

Abstraction in tech adds value. Look no further than portable document format or PDF for an abstraction format for documents that revolutionized...

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What's the Story Behind the Sangoma Digium Deal?

  I’ve been asked 2 main questions since it was announced that Sangoma was buying Digium.  First is “what’s the real story?”  ...

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Increasing Productivity is a key aspect of small business voice telephony solution

  There are lots and lots of features with voice telephony solutions.  It’s important not to get carried away with all of...

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The Status of WebRTC

It’s been quite a while since I wrote about the status of WebRTC.   And quite a bit has happened in that time.  ...

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Is It Possible to Outgrow an Open-source PBX?

Due to cost, many small businesses have started with an Open-source PBX such as Asterisk and FreePBX.  But once you have that...

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Hurricane Frances and Communications Technology

September 3, 2004

A number of communications companies are intimately involved in the hurricane in a number of ways. here is a summary.The Peoria Journal Star Online reported in an article titled 100 people will be hired to answer hurricane calls that these...

Can Sony Beat Intel at its Own Game?

September 3, 2004

VoIP Now Legal in South Africa

September 3, 2004

We had a number of African service providers and calling card vendors at our last Internet Telephony show in Miami this past February so this article on VoIP in Africa becoming legal surprised me as i assumed VoIP was legal...

Nortel Delays Financials Again

September 3, 2004

A CNET Nortel story this morning was pretty shocking as this company has delayed reporting its financials by a month. Last winter, Nortel invited a number of analysts to talk about how great things were going with the company. I...

Video Games to Provide WiFi Telephony

September 2, 2004

We all know that WiFi telephony is coming. I just assumed we would get it from Motorola, Nokia or Samsung. I just read that we may see wireless VoIP first from video game makers and it wouldn't surprise me as...

ToVox is Growing in the Speech Market

September 1, 2004

Interest in speech is picking up. After three years of what I call the telecom nuclear winter, we are seeing rays of light and they seem to be eminating primarily from VoIP and speech. I wrote about a speech company...

VoIP Goes Retail

September 1, 2004

Amazingly, the buzz about VoIP these days is more about distribution that technology. Just a year ago critics were saying this stuff doesnt work and now you cant go to a retail outlet without being inundated with VoIP phones, videophones,...

Skype, Charter Communications and Covad Heating up VoIP

September 1, 2004

Skype recently launched the beta version of a Mac OS X client for their VoIP service. With over 20 million downloads and nine million users, these guys are taking the VoIP world by storm. SkypeOut lets Skype users connect to...

Warren Buffett Sends a Letter to TMC's Tracey Schelmetic

August 25, 2004

As publishers, we get our share of feedback and we love it. Negative feedback is great because it allows us to improve, while positive is nice as it reinforces what you are doing right. As you might expect, most of our feedback comes from people either buying or selling technology products or services, the typical readers of our publications. Occasionally, you receive feedback from someone so well-known and respected that you do a quadruple-take.

Such was the case yesterday when I was shown a letter to Tracey Schelmetic, the Editorial Director of Customer Interaction Solutions Magazine, from none other than Warren Buffett.

I purchased a Mosquito Magnet Liberty Plus

August 7, 2004

I purchased a Mosquito Magnet Liberty Plus recently as the whole West Nile scare has gotten to and I wanted to do whatever possible to reduce the risk. I believe it was Consumer Reports that said that there is no...
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