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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Homeland Security and EU Remind us Companies are Not Cybersecure

In case the news of constant breaches isn't enough to inform you that most companies are not prepared for cyberattacks, recently, the...

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Fuze Touts Rapid Growth and Significant Samsung Partnership

Fuze is a global UCaaS provider – in business since 2006. Their average seat size is greater than 3,000 with 40% of...

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Infovista Ipanema SD-WAN Now With Nextgen Application Intelligence+ and Cloud-Native Orchestration

In an in-person interview, Ricardo Belmar, Sr. Dr. Global Enterprise Marketing, Infovista explained the company’s Ipanema SD-WAN has enhanced application intelligence as...

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CallMiner Makes AI-Fueled Speech Analytics a Reality

CallMiner allows organizations to extract intelligence from customer interactions,” said Scott Kendrick, VP of Marketing In an in-person interview. You may know...

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Omilia Conversational AI Expands into Cloud

Omilia is a software company focusing on customer service automation. They have an AI system commercially deployed at large scale. They handle...

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PCM Enhances Collaboration Portfolio

PCM is the 2.3 billion dollar a year organization you may not have heard of. They were once PC Mall – remember...

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Beware of New Zealand-Related Scams and Malware Campaigns

Please make note of this important warning from DHS: ---In the wake of the recent New Zealand mosque shooting, the Cybersecurity and...

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Canadians Receive $10,000 VoIP Conference Value - Free

September 29, 2004

WiMAXcon Learning Center Open for Business

September 28, 2004

WiMAX technology is progressing amazingly quickly and it seems like this technology will help bring broadband communications consisting of voice, video and data to the masses. I am personally thrilled to announce that our WiMAX Learning center is doing incredibly...

TMC Announces VoIP Service Provider Award

September 28, 2004

Cisco VoIP Success - DoD and Bank of America

September 28, 2004

Cisco has been making serious headway in the VoIP space lately. Two recent stories show that they aren't slowing down one bit. In a CNET story titled Cisco inks another big VoIP deal, Bank of America is going to deploy...

AT&T CallVantge and D-Link DVG-1120M Help

September 26, 2004

I received this rather detailed e-mail on configuring hardware for AT&T CallVantage. Havent tested this myself but it looks important enough to pass along. This is likely the AT&T Callvantage article being referred to. Hello, I just spent the entire...

Browsing the Google Way

September 23, 2004

Google may be launching a new browser according to a story by BBC. The Register also has a story that talks about this new browser and mentions that Google has recently hired a senior Java developer from Sun. Bloggers too...

Asterisk Interest Soars

September 23, 2004

When I first wrote about Asterisk, the open, Linux based PBX it was for the January issue of Internet Telephony Magazine. I expected Asterisk to do well but I didnt expect the groundswell of activity that I have recently witnessed....

AT&T's VoIP Teleworker Trials

September 22, 2004

Mayor Daley is Watching

September 21, 2004

The New York Times had an interesting article titled Chicago Moving to 'Smart' Surveillance Cameras (registration required) in which Mayor Daley says the cameras will make the city a safer place. 250 cameras will be installed and using sophisticated technology,...

Service Providers Can Learn From SMS.ac

September 17, 2004

A few years back I attended the 3GSM show in the south of France and no, it wasn't sunny... Pretty cold and drizzly, thank you very much. Suffice it to say, I covered the whole show -- Every Exhibitor. Not much else to do there I am afraid.
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