Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Reviewed: Tech Armor Wireless Car Charger, Air Vent Car Mount

The smartphone has become indispensable as a traveling companion. It's almost always better than whatever navigation and audio options which come with a...

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ITEXPO #SuperShow: The One Event Tech Buyers Should Attend Each Year

Time is limited and the only constant in tech is change. In this environment, our challenge at TMC has been to evolve...

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Could iOS 12 Be Responsible for Stock Losses?

Please excuse the simplistic headline - economies and stocks must absorb many factors such as inverted yield curves and arrests of execs...

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Telestax Hires Paul Doscher as CEO to Accelerate Growth

In the race to get carriers ready for CPaaS 2.0, Telestax has named Paul Doscher as Chief Executive Officer and member of...

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LicensingLive 2018 Live Blog #LLUS2018

For reference - check out the last LicensingLive Live Blog we wrote in 2016.----It's 9:30 am PST Nov 13th in San Jose...

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Cloudonix Boosts its CPaaS Solution

CPaaS is an exciting space and Cloudonix is one of the growing players in the area, making it easier for developers to...

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MicroCorp Continues to Grow in SD-WAN, UC, Cloud and MPLS

As global enterprises are embracing SD-WAN and the move to the cloud, we decided to reach out for an exclusive interview with...

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Interactive Intelligence and Internet Telephony Miami Dates

May 23, 2004

What a weekend. I have been working overtime putting together a killer presentation for the Interactive Intelligence Global User Conference. I fly out tomorrow and spend a few days in Indiana meeting with the company and their customers. I cant give too much away but Ill be discussing how VoIP is intersecting with contact centers.

What a weekend. I have

May 23, 2004

What a weekend. I have been working overtime putting together a killer presentation for the Interactive Intelligence Global User Conference. I fly out tomorrow and spend a few days in Indiana meeting with the company and their customers. I cant give too much away but Ill be discussing how VoIP is intersecting with contact centers.

What a weekend. I have

May 23, 2004

What a weekend. I have been working overtime putting together a killer presentation for the Interactive Intelligence Global User Conference. I fly out tomorrow and spend a few days in Indiana meeting with the company and their customers. I cant give too much away but Ill be discussing how VoIP is intersecting with contact centers.

GCOSS Summary Part 3

May 4, 2004

Michael Faulkner, Sr. VP, The DMA spoke on American protectionism and Legislation. We are in a global economy and worldwide outsourcing is part of life. We have two sides to this issue and the Antagonists are unions, Lou Dobbs, Pat Buchanan, protectionists, political opportunists, etc. What is Washington doing about this? 4 Senate bills and 3 house bills have been introduced and states are being more aggressive.

Michael Faulkner, Sr. VP, The

May 4, 2004

Michael Faulkner, Sr. VP, The DMA spoke on American protectionism and Legislation. We are in a global economy and worldwide outsourcing is part of life. We have two sides to this issue and the Antagonists are unions, Lou Dobbs, Pat Buchanan, protectionists, political opportunists, etc. What is Washington doing about this? 4 Senate bills and 3 house bills have been introduced and states are being more aggressive.

GCOSS Summary Part 2

May 4, 2004

David Yohos keynote was dramatic and wonderful as always. Highlights include thanking Tim Searcy for a great job he has done for the industry (via the ATA American teleservices Industry). Yoho went on to say, we need ethics committees in outsourcing companies. We need to start thinking more carefully about how we do business.

David Yohos keynote was dramatic

May 4, 2004

David Yohos keynote was dramatic and wonderful as always. Highlights include thanking Tim Searcy for a great job he has done for the industry (via the ATA American teleservices Industry). Yoho went on to say, we need ethics committees in outsourcing companies. We need to start thinking more carefully about how we do business.

GCCOS Update and TMC Is Growing

May 4, 2004

I am here at TMCs Global Call Center Outsourcing Summit or GCCOS for short, where the worlds most influential outsourcers gather. A few themes are worth sharing. First of all, business to business outsourcing is doing very well. Consumer outsourcing is down a bit.

I am here at TMCs

May 4, 2004

I am here at TMCs Global Call Center Outsourcing Summit or GCCOS for short, where the worlds most influential outsourcers gather. A few themes are worth sharing. First of all, business to business outsourcing is doing very well. Consumer outsourcing is down a bit.

I am here at TMCs

May 4, 2004

I am here at TMCs Global Call Center Outsourcing Summit or GCCOS for short, where the worlds most influential outsourcers gather. A few themes are worth sharing. First of all, business to business outsourcing is doing very well. Consumer outsourcing is down a bit.
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